1. Nails Haven & Foot Spa

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    Newark, DE

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    Nails Haven & Foot Spa

    2.7 (14 reviews)
    Open • 9:00 am - 7:30 pm

    Services - Nails Haven & Foot Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

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    Stephanie M.

    So I'll start by saying the good I typically get my nails done by a tech named Tracy in this salon. I have NEVER had a problem with Tracy's work. Today she was busy with another client.. so I opted to go to the other female tech idk her name but she's Colombian or something (not that ethnicity matters) but this was BY FAR THE WORST EXPERIENCE IN A SALON EVER. This lady took forever doing a basic refill complaining the entire time about the previous designs on my nails. Saying she will never do that on her clients. while doing my nails she cut me multiple times. My cuticles are VERY sensitive. Due to how long she took on my nails & I absolutely did not have all night I told the tech that I would return another time to get my nails colored and etc. This woman kept pestering me for a time when I would come back. I told her I will come back when I have all day or something. So she tried to charge me $50.00 for this piece of crap refill, uneven shape, and NO POLISH. FIFTY FREAKING DOLLARS. 50. I refused to pay. The owner then tried to charge me 30 dollars freaking 30. How ridiculous!!! So I told him I'm only paying the price on his board 15 for a refill and 3 for a cut down. He charged me 3 more dollars apparently for the shape. Like what?!? My nails were already COFFIN SHAPED only 4 nails needed to be reshaped. (I'll add the pics) Honestly I would only recommend Tracy or the owner of the shop as techs. But watch your pockets they will try to charge you for little things. If I could give ZERO stars I would.

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    9 months ago

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    4 months ago

    Never go back did hardly nothing to my feet ripoff. They hardly speak english and took shortcuts.

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    2 years ago

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    2 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    4 years ago

    the one nail is crooked they are bubbles everywhere and he didn't turn the light on for the top coat. and he was talking on the phone

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    8 years ago

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    5 years ago

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    TL Nails & Spa - VIP SPA PEDICURE

    TL Nails & Spa

    3.2(90 reviews)
    1.8 mi
    •$$$

    I love this place! The service is top tier amongst nail salons. I always walk in and immediately…read moregreeted and asked what service I will be getting that day. The salon is beautiful, the technicians are professional, which makes me feel relaxed & comfortable enough to enjoy my experience there. The prices are a little on the high end, but worth it in my opinion. The icing is the drink they offer with each service. They do not water down their drinks either. I can't say enough good things about this place!

    I used to LOVEEEEEEE this place but the last two times I got my nails done, I was very…read moredissatisfied! I have very long nails so it takes extra time and they're my nails. I just get an overlay. within one week I had a nail lifting. I decided to give them another shot and unfortunately working two weeks most of my nails on the right hand were lifting and the thumb that I had the previous issue with lifting was again lifting. I was away on vacation so I was unable to get back in there until today. you can look at my nails and see that I'm not due for a fill. CathI, wh o is the nail tech, was there but didn't come out so the guy who sits next to her "fixed" my nail. not only was it the wrong color but it was streaky and lumpy. once he was done I left. The manager came running outside calling me, ma'am, ma'am, there's a fee for a repair. I asked how was I going to be charged for something that was clearly the techs fault. she's doing something wrong with her application or something. I've been growing my nails for 6 years and have never had these issues. she then informed me that they have policy that you have to get a fill every two weeks or they're not responsible. Who does that??? I've never gotten my nails done that frequently. Long story made short I was charged $12 for something that wasn't my fault and even the repair needs to be repaired. I WILL NEVER GO HERE AGAIN!!!! Not to mention that I hardly ever spend under $100 for my nails and I ALWAYS tip above and beyond! Customer service is key and once you loose that with me, you've lost me.... nice place but customer service overall has gone down the drain, unfortunately. If you want somebody to design your nails then Cathy is the girl But you can't refuse to come out to fix your work and you definitely can't charge people for something out of their control. Even after the manager saw the nail wasn't correct she still didn't take down on me being charged. She said if you have to tell him, normally I Spillane but today I was on a tight time schedule, but you shouldn't have to tell a tech Joe to do their job. I almost feel like he messed my nail up so I wouldn't come back; well he got his wish. Again, I'm not new to this place!!!!! That makes it worse. RUN DON'T GO HERE HORRIBLE HORRIBLE HORRIBLE!!!!

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    Nails Haven & Foot Spa - othersalons - Updated October 2026

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