I dropped by CVS Pharmacy yesterday to do an exchange on some purchases. When I arrived in the…read morestore there was only one other person in queue and as I waited a couple more customers lined up behind me; other than that, the store wasn't too crowded on a Friday afternoon. When I stepped to the cashier, Rochelle, she patiently listened to my request and earnestly accommodated. The transaction was quick and pleasant even though she was handling both the manual and self-check out sections. Overall, our interaction was positive and professional.

I don't know how much of the fiasco is this location's fault and how much is the corporate system's…read morefault. I do know that it took 4 days and multiple communications with my 2 doctors and the pharmacy to get a refill on my prescription that has been on file with CVS since 2014. There is no excuse for requesting the refill from the wrong doctor or having a phone number on file that hasn't been used in over 12 years or giving me instructions that I followed that were wrong. Finally, there is no reason for my doctor to have had to submit the new Rx via fax 3 times before they finally got it, I haven't decided whether or not to change pharmacies only because,as I said at the start of this review, I don't know who is to blame. I do know we all have to be careful with our prescriptions no matter what pharmacy we use. One last note...despite being told that I would start receiving text messages from CVS regarding the status of my prescriptions I did not receive any notification.

Although they play weird music outside I've never had anything but good service from this…read moreWalgreens. Prices are typical for a drugstore. They always have cool seasonal candy, decorations and stuff.

TERRIBLE PHARMACY. Want to wait for half an hour or more? Try this location. Doesn't matter if…read moreyou use the drive through, go inside, or call them: YOU WILL WAIT HALF AN HOUR on the regular. Disgusted with their service. The phone service is particularly horrible, as they will try to route to their automated service (as if you didn't know it was there). Go somewhere else or lose the will to live!

I went to this CVS today to get a passport photo The first person to greet me was Brittany. She was…read moreextremely professional, helpful and courteous. I got my photos very quickly. Brittany is an absolute asset to your CVS. The store itself is newly remodelled, well laid out and Has a great selection of merchandise.

The store needs to shut down! Never has what you need, the shelves are always empty and the…read moreemployees are rude and ignorant!

Best pharmacy in the Reno area. Steve (the pharmacist) is incredibly smart and personable. Best of…read moreall, he's willing to go the extra mile to help with all kinds of issues. I find all of the personnel efficient and helpful. They run a small operation right now (since they're fairly new) but they do it well. If there is a problem they will go out of their way to make sure everything is correct and taken care of. I appreciate their professionalism. These folks work hard to make sure you have all the medicine you need, through prescription foul-ups, insurance gaps and whatever else. Throw down those CVS shackles. Cast aside those Walgreens fetters. If you live in Reno/Sparks area this is the only pharmacy worth your time. Best of all, they provide free door delivery. What more could you ask for?

This is a formidable pharmacy in the area. Not only it is close to downtown, but they also have a…read moredelivery service for those that do not live in the immediate area. The pharmacist really cares about his customers. The other staff are helpful and friendly! I never encounter any issues with this place. A great neighborhood pharmacy! They are always stocked and get things done fast and efficiently. Highly recommend to anyone that is looking for a quick and easy way to get their prescriptions.

For a supercenter, this location is A Okay! I like how it is conveniently located so close to Grand…read moreCasino Resort. I did want some things in the make up section and I pressed the button, waited patiently and a nice lady helped me get what I wanted. I walked majority of this store and found it clean and organized. I was in the seasonal, food section, clothing, make up and clearance sections. All of these areas were well stocked. I recommend you check out this Walmart Supercenter in Reno, NV when you are in the area.

This is the location I haven't been to before, but it's out in Reno. It's located near the bowling…read morealley that I bought tournaments at so this particular night I just don't happen to come in to grab some T-shirts for bowling I found them on the clearance rack five dollars apiece now when I go to check out there's a young lady named Jacqueline who wants to give me a problem instead of just going to check the rack or have someone check the rack she wants to cause a small situation now I have to wait in line for 30 minutes to see if I can get a clearance on some shirts. I just purchased for five dollars apiece. This is very inconvenience. It's a young kid named Jacqueline at the cash register has been an inconvenience. These are the things that we talk about us fellow yelpers we try not to encounter or de-escalate situations such as this one, but some people take their job way too serious.

Long wait for service. One tech available. Courteous service. Store is cluttered but clean. In a…read morestrip mall between Reno HS off of California.

If you need a prescription filled, especially for a pain med after you've had surgery, you can…read morecount on CVS to be out of that med and only have it available 5 to 10 days after your surgery. this happened to me in March and again just this week. Their workaround for this is to advise you to call your doctor and have your doctor fax over a new prescription for a medicine they do have. Now I don't know about your doctor, but my doctors aren't psychic and have no idea what meds CVS has in stock and ones that they don't Seem is a better method to rectify the situation would be to have CVS call the doctor, inform the doc that the meds they're prescribing are not available, and ask them what would they like to substitute, but that makes too much sense and relies on being customer focused. Somethings CVS has no clue about anymore.

I totally screwed up my photo order and "Nusrat" jumped in, helped me with my order and I was out…read morethe door in a matter of minutes with my photos. She was so patient and persistent with all the technology! Great job girl, thank you.

Went to Walgreens for a return from a Shark/Ninja product. I selected this store because it was…read morelisted as no box no label. I get there and the woman refuses to box my items. My baby is crying. There's literally a box and tape right next to her. She's wanting me to buy a box but it's 4x the size of what I need plus I'd have to buy packing materials to do that. A kind vendor that overheard what happened offered me packing materials. There's not even a way to change the store to somewhere else so I have to ship here. I Walk to a store down the street who also doesn't sell the right size box. The worker at the other store very kindly offered me an inventory box and I got packaging from the kind vendor. ... would've taken the Walgreens employee 30 seconds to help me and no cost to the company to help me out. She also had no intent of contacting anyone to help resolve the issue for future customers. Will stay away from this Walgreens in the future.

I want to give a huge shout-out to the manager, Matthew, for his incredible work ethic. It is clear…read morethat he is deeply dedicated to his role and runs this store and the other sparks boulevard store with a high level of excellence. He goes above and beyond to ensure customers are taken care of, and his hard work doesn't go unnoticed!

This is a bit different...I think they've done a fine job of preparing my prescriptions at this CVS…read morePharmacy; they have been friendly enough. I don't expect them to be best friends. The prescriptions were ready and on time. One time, I was leaving town and needed it sooner, they filled it just fine in about 10 minutes. Not a bad wait at all. it's disheartening to read all these other negative reviews. Much of these situations are beyond the immediate control of CVS staff. Every time I go in, I see these fine people trying to do their job as quickly and accurately as they can.