I'm literally crying. I SPECIFICALLY went to get their beer cheese sandwich, that i have been waiting and convincing my hubby to get for about 3 weeks now, that's all the cheese i get??? a double sandwich, with not even enough cheese to make the top bun wet?? I worked at an Arby's in the past and this is absolutely ridiculous, in no ones book is this okay. Y'all didn't forget the cheese, you put on less than 2 teaspoons of cheese. The most disappointed I've ever been in Arbys. EVER. read more

Arby's - Fast Food Near Me - Murrieta, California

Still going strong. Fast drive thru. Order is correct every time. Friendly employees who go above and beyond to be helpful. Love this place so read more

Extremely disappointed! You advertise your new bourbon bbq sandwiches one at 6.99 the other at 7.99 and they look great on your advertisement but what you give and what the customer receives is just flat out robbery! You should be ashamed! You'll never fool me again on your new items! Just won't fall for it again! read more

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Cold curly fries , no ranch that I asked for and kids milk was split open and crusty around the lid. Other than that everything was fantastic. I don't eat fast food very often and this is exactly why read more

The family (me, my wife, and my son) had Arby's "2 for $6 Bacon BNC" for dinner last night (7/27/19) and promptly got sick, all 3 of us. We all had gastrointestinal disorder about 2 hours after we ate. I still have the receipt; it was on 07/27/2019, 4:08 PM, Host was "Dakota", and we ordered 3 x 2/$6 Bacon BNC, and that's all we had before getting sick. I had diarrhea and night (and so did my wife and son) and into the morning. We are displaced with our house in Perris and we are staying at the Murrieta Marriott on Madison Ave. So we must eat out every night. I'm never going back there! read more

Not a fan of Arby's but I thought I would try their BLT. Not sure what part of a BLT includes cheese. I would rather them keep the cheese and their sauce off of it, put tomato in it that you can actually see and taste, and use regular bread. I would not buy it again. read more

This Arby's has great food, the staff had good attitudes, friendly always making sure exactly what I ordered was in the bag to go. Cleanliness is a plus, it's obvious that the staff here does their job, having been to this Arby's for sometime now never have I walked in and caught them sitting/standing around doing nothing. Over all this fast food restaurant has a great vibe, clean, friendly atmosphere, and their sandwiches are great . They must have a very good management team who train their team right and let's not forget it's the staff that make it work and keep us the customers coming back. So if your looking for a quick lunch orca late snack Arby's would be a great place to go. read more

First I am Stating had very bad drive thru exps. In the past...so with that I go to Arbys and it 9:48 pm park walk to dining room door its locked. Sign on window say inside open til 10pm! What the F%/k? If they can't follow rules and good customer service about the dining room hours what other things are they doing behind the counter and Kitchen to just get by..no need to do that it doesn't matter..don't go to this location if you be safe about rules followed here. Ever had a gun pulled on you at a drive thru I have and that one reason I hate drive thru...Thanks Arbys for causing me remember this becaused made me use the Drive Thru tonight because you don't follow rules. read more

Arby's - Closed and Lights off 9:58 pm 07/12/2017 - Fast Food Near Me - Murrieta, California

My wife and I are always trying to support fast food and restaurants during this time but its getting hard to when service and food is below expectations. Wanted to share this picture what we received when we ordered the beef and cheddar. read more

Arby's - This is far from there picture they have advertised. Looked like two buns glued together. Beef and cheddar? Bun and bun - Fast Food Near Me - Murrieta, California

We ordered dinner for our family of 4, and my 5 year old had a chicken slider. The chicken in the chicken slider was SO HARD that she started crying after biting into it and her tooth is now loose. I couldn't even break the chicken apart with my hands. She has a gap between her two front teeth now, which didn't exist before! Completely unacceptable!!!! I will be writing a review on every platform that exists about this experience. read more

Really good sandwiches, especially the roast beef with horsey sauce-always very satisfying. I'm a big eater & the portions are really filling. I try something different every time & always get some roast beef sandwiches to take home for later. They always have new promotion items & I've never had anything I didn't like. The service is very fast & very friendly always. read more

Shout out to Emily!!! She is amazing! We had come in about a month ago and the drive thru forgot some of my items and when we came back in she was so helpful and kind and even made new food so it wasn't cold. Today we were having a party and had like an $80 order and she was so helpful and didn't get bugged or anything. She and everyone here were awesome!! read more

Let me first start by saying this Arby's is promoting promotions that they are not able to fulfill. They are either out of something or something doesn't work to make it.The shake machine has been down " for a while". The girl at the register felt compelled to show me the broken parts of the shake machine that were laid out on the front counter. The curly fries were burnt and the oil it was fried in tasted like it was two weeks old. read more

The employees here are the most kind people I've ever met! I walked up to the drive thru and let the Manager Andrew know that I have a trailer and I can't make it through the drive thru. He was most accommodating and took my order anyway. What a nice guy! He could've said something along the lines of policy states.... He probably could see that I was very hungry! Anyway they were super busy 10 minutes before closing so their was a wait but they did the best they could and I was very patient. He even offered a drink because of the long wait! I love Arby's and this isn't the first time I've had a W-O-W experience! I had Top Round roast beef for lunch and was very disappointed in their customer service. Arby's I am definitely a customer for life! I will be coming back twice a week! Thanks Andrew! He needs a raise! read more

This isn't about customer service because I don't expect great customer service from fast food places. This is about their new limited time "BLT sandwich!" This thing was a joke! There was a couple of broken up little pieces of bacon in it! Not even close to what the picture looks like! I know you shouldn't go off their beautiful crafted picture that always looks 10 times better then what you get. This is definitely false advertising and it should be stopped! The drive thru cashier was polite and gave me a full refund back. Don't let this happen to you! #arbys #blt read more

Arby's - Arby's advertisement of their BLT on top"' And what I "" - Fast Food Near Me - Murrieta, California

I love Arby's, this one included. Smokehouse Brisket is heavenly. Truly addictive. It must be on everyone's bucket list. Angus Philly is second best sandwich here. And of course some curly fries. Mmmmmm. read more

For fast food it's actually not too bad. If you do come by you have to order the New Brisket sandwich, it's a total diet killer, but sorta worth it read more

Arby's - Fast Food Near Me - Murrieta, California

whole bunch of kids working, no adults they were playing around with each other for like 5 minutes while i was waiting at the window then forgot 3 items from my order. read more

Cruised thru the Arbys Drive thru to take home lunch today & it was Delishhhhh...only thing they forgot to put in the bag was napkins..ooh well guss ill just have to use my shirt..lol ;) read more

Arby's - Fast Food Near Me - Murrieta, California

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"Bayli" needs to learn some very basic customer service skills and basic sanitation. No one at the counter when I walked in, 4-5 employees working in the kitchen and drive-through area, one girl said "she will be right with you", nodding at the girl to my right by the soda machine picking up trash. The girl carries a bag of trash behind the counter where she has five or six bags stacked in plain view, very appetizing, takes her time tying the bag, walks up to the register and with no more emotion than someone who is stoned says "hi" and then looks down at the register. I just pause and look at her and say "hi" and then wait. She doesn't say anything so I say hi again, then an emotionless, "what can I get for you" finally comes out, and I jokingly say, "there we go "and laugh. I order, she says 836, I hand her my card she says "name", I say thank you and she says nothing else, all very short and rude. My food comes up, I ask for ranch, she gets 2 out of the cooler, drops them on the floor, picks them up and then puts them on my tray. Yummy, floor Ranch. I sit down at my table and realize my order is incorrect. A simple half pound combo, I know, very hard to remember. I mean, I can understand one inconsistency but this girl handles trash and then deals with a customer without washing her hands, doesn't greet them, gets the order incorrect, drops ranch on the floor and then puts it on the customers tray, and just has a rude, arrogant way about her. Listen Bayli, you might want to step up your customer service game if you want to get anywhere in the world. I know it's only minimum wage but everyone starts somewhere. I suggest starting with washing your hands after handling trash and adjusting your attitude. read more

Food was great but damn Cody who took our order must be having a bad day. A little feedback after a customer orders would be nice. After paying for our order he handed receipt and back with an attitude and didn't say a work. And my order was wrong due to lack of repeating the order back. After receiving our order he proceeded to dining area to dump trash beens and was banging trash cans and slamming the doors on the trash bens. Cody, if you can't your job quit and work somewhere else. read more

This review is only for the gyro sandwiches at 2 for $6, tho we do enjoy their regular beef sandwiches once in awhile for a fast food. I ordered 2 Greek gyros and the meat was tasty and flavorful for the portion you get for only $3. The lettuce and tomatoes were fresh and the sauce was very good. My go to place for gyros as long as they keep offering this item. read more

Great classic roast beef sandwich. Also the value shake & cherry turnover were delicious. Nice servers, clean tables. We love coming here. read more

Arby's - Fast Food Near Me - Murrieta, California

Best costumer service ever!!!!! The manger is amazing and is very kind, got something wrong and she right away got it fixed and got us our right order best ARDYS I've been to yet!!!!!!! read more

Food is awesome but extremely rude staff, I was paying at the drive thru and I gave her a hundred dollar bill. The girl at the window was super nice but her not sure if she was a manager told me in a very RUDE manner "I don't take hundred dollar bills this late, just so you know". So I took the hundred back and paid by card, she made me feel like it was my fault for paying with a large bill, she could have asked me if I had a smaller bill or something like that, the other girl actually apologized for her saying her that. read more

Biggest sin for us. Ordered Coca Cola. Arby's serves Pepsi. Kaitlyn didn't correct it. Husband happened to notice and changed to Dr Pepper. Very slow service in Drive Thru. Will go to Jefferson location from now on. read more

The woman taking my order was so nice and kind! The food on the other hand came out terrible! I know it's not her fault, she just took the order. This place needs some serious pest control, there were ants all up in my bag and covering my food! I live a bit of a distance away so I didn't want to drive all the way back for a refund or another order since I'd just get ants all over again. I will NOT be coming back to this location. read more

Came to try the pork belly sammich and try one of the handcrafted shakes. For the price, just too small a sanmich, but very good. Shake, nothing special than anywhere else. Would try the pork belly again. read more

This location is advertised as being open and they are closed. The special signs for Christmas Day said they were open until 6 and we got there at 5. Both doors were locked and the employees inside just looked at me and shook their head. They wouldn't even come to the door to explain or post a sign apologizing for being closed. read more

So first the guy didn't hear correctly when we made our order. Gave me a RB sandwich rather then Beef and Cheddar. Hubby brought it back to the counter to correct the issue. The guy took the sandwich back from us which is cool...but I had opened it and touched it and it was clearly shown that it was open. Food safe needs to be addressed as he took the sandwich and put it back under the heater. Um...gross read more

Ruth displayed fantastic customer service. My husband and I have been in the food industry for years and Ruth thoroughly impressed us. She was charming, personable, and a true treat. The food was good and hot! We wish we were mystery shoppers so we could give you guys a perfect score! read more

Was in the drive thru for 20 minutes with no way to get out due being blocked. Very slow service

You advertise your triple thick brown sugar bacon sandwiches and they look nothing like what you advertise, as a customer I don't expect the sandwich to look exactly alike however when I have the sandwich and can't see any bacon without opening it then there is a problem. When I open the sandwich and see that all the bacon has been broken in half, and I ask the female manager is this how it's supposed to be done and she says yes, PLUS i ordered extra bacon, that's foul. Arby's won't loose their customers but their quality has gone down over the years. read more

The employee that helped us was great, cinthia was nice had a smile on her face was approachable. And when the order was wrong she didn't hesitate to fix it. And they gave us a small fry when they fixed the order. Great experience for a fast food restaurant. read more

Yea I was there a few days ago and got the Triple Bacon BLT and it was great. Will get it again soon.

Been to this location several times. Sandwiches are no where near advertised likeness. It seems as though some training of cook staff is in order. Ordered the 2 Ultimate BLTs. All the bacon was pulled in the middle of sandwich like someone forgot to even it out. The toasted bread was turned inside with bread side up. This applies to both sandwiches. The last time I was at this location, we ordered the smokehouse brisket. It looked as though it was assembled 5 feet away in a tossing contest. Really Murrieta Arby's, you can make a good sandwich. Just try. read more

1st time at this Arby's or Arby's period and probably the last time. Cody Patrick, the kid that tended to us was mopping the floor. Walked over and took our order. After paying cash and him not washing his hands he handed us our food. I saw that happen 3 different times while we sat and ate which is a health hazzard. On top of that had no personality. Shouldn't be in the business. Will never eat here again. You shouldn't either. They don't wash their hands. read more

Have not been here for years! I just ordered an Arby's Roast Beef sandwich from the drive thru. The sandwich was as flat as a pancake! Ok, maybe a fat pancake. But it had more in common with a pancake than it did with their Roast Beef. I went inside and complained. I said, "Someone has to sit on that to make it that flat." The young man didn't say anything but a female employee who was sitting in the dinning area with her boy friend began cussing me out! I turned around and looked and her boy friend smiled. I picked up the pancake and threw it in the garbage behind the counter. How dare someone complain about lousy food. read more

Had lunch here with my wife this week. It was so CLEAN and FRIENDLY! The team was obviously engaged, and the manager Kim was totally involved. I work retail - so i know that keeping associates on track can be challenging, but this place had such a great vibe! Really well done! Oh - and the sandwich was so good I went back and ordered another! read more

Always great service ! Very clean ! The roast beef sandwich is the best . I drive 23 miles just to eat here !