The reviews had me uncertain whether i needed a sandwich today, but being out and about & hungry left me little options without resorting to deep fat fried. Greeted right away. The employees were helpful, patient while we decided and overall friendly. Menu has plenty of options - even for the picky eaters. We ordered the Thanksgiving turkey sub, a beef brisket cheddar sub, and turkey bacon ranch sub. All three were excellent. Size wise, the medium is a great portion for an adult. The Thanksgiving Turkey is a special promo sub and it was FANTASTIC. Cranberry sauce wasn't jelly like and it tasted fresh. The turkey itself wasn't deli turkey, but chunks of real turkey. I will be back for this before it's gone for the season. Bread was soft, and delicious. Not extra filler flavors...just delicious. Overall prices were comparable to other chain sandwich shops - esp with hot sandwiches. This was a great lunch option. I'm glad I didn't give too much weight to other reviews. read more

Friday Night Eats!!! So I saw a commercial for Firehouse Subs Steak and Cheese sandwich on TV. We decide to check it out. We go to the restaurant just before 9pm. My family and I walk in and the place is empty. Worker looked busy taliking to what looked like his manager, so I ordered through the kiosk. During this time no one acknowledged us (greeted us). Possible manager said good bye to staff member walked by as she left and did not acknowledge us also. Not looking for much, but if your competition is Jersey Mikes, your lacking in the service department. Going back to the sandwich, it was pretty good! However, the meat to bread ratio was 30/70. Not sure if I will be back, Jersey Mikes seems to be a little more friendly and more enthusiastic for my business. Plus for $15 for regular sub. The price point is higher than Jersey Mikes. Don'take my word for it, compare for yourself. I did!!! read more

my husband is trying to pick up an order we placed through grubhub. It's paid and was to be done 1/2 hour ago. The guy said they never got it and when asked for manager refused to call them. He didn't know the address there when shown the address and phone that was on the order and correct and the order had been paid in full. Now we have to try to get our $75.00 back and place order again in order to feed the family what they wanted. This was very stupid or should I say the employee was stupid and said he never filled and order from Grubhub before even though I have ordered there a couple times before. I want my money back and lots of extra for our wasted time. read more

Not a very good experience at this location; the young lady's working here were not friendly to any of the customers. The sandwich was average at best. And when they packed my au jus in the bag, she put it in sideways, so the bag soaked through the bottom and made a mess in my car. read more

Firehouse Sub offers a more interesting and somewhat tastier version of the Lunchtime staple. We ordered their New York Steamer and the Meatball. Both were very good, though I may never get use to having both Mayo and Italian Dressing put on my Pastrami!! LOL But to paraphrase Woody Allen from Annie Hall, at least it's not Mayo on sliced white bread. LOL. The service btw is over the top friendly. Four Stars. This is one of their smaller shops. It's narrow, with a few tables. Our tab ran is $27.39. See Photos. read more

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Sorry Firehouse but we won't be coming back to this location. Subs were great as usual! - however your staff were rude. Rude telling us they don't except cash, and rude when pointing to the "kiosk" we had to order from, and finally RUDE AND WALKED AWAY when we asked why couldn't they just take our order. No thanks. read more

Waited forever .. took my sandwiches home .. never going back .. bread was hard and my sandwich was dry .. meatball sandwich was horrible.. poor guy was working by himself read more

The Chili leaves a lot to be desired. Stay away from it. Sandwiches are very good. Sometimes they don't have sufficient help, so service will be slow. read more

Over $17 for a turkey sandwich, they could have put some turkey in there. I also ordered my sandwich on garlic bread and I'm not sure I got that. The picture online looked like actual toast. read more

Firehouse Subs - Turkey sub - Sandwiches Near Me - Menifee, California

*Terrible Steak & Cheese sub (aka Philly Cheesesteak). *NEVER allow them to put mayo or mustard on it! However, even without those condiments it's still a ripoff! Though it would taste a little better. *A large (which isn't very big) cost over $20!!! Way OVER-PRICED! *I've had other subs at Firehouse that were good. However even a good "large" one isn't worth $20+! *Jersey Mike's has far larger & better chessesteaks and other subs for the same price. For good cheesesteaks go elsewhere! For fair priced & better subs in general - go elsewhere! As a former managing partner of a very highly rated restaurant, having brokered the sale & lease of many restaurants of various types over the last 44+ years (incl sandwich shops),, and also consulting for many more... I know food & dining. And Firehouse Subs fails miserably! read more

This place has great sandwiches. We tried the smokehouse brisket and cheddar and the Firehouse Meatball subs since they have a promo that day for it. I placed the order via that Firehouse app and it was ready when we arrived in the store. We ended up enjoying the food there while it was still warm. They checked in on us to make sure we were doing okay. My toddler loves the fire chief hat that they give out for kids. The food and service is always great here. We love coming here for a good sandwich or two ;) read more

These sandwiches used to be good but lately they are not worth the price. They look absolutely nothing like the ads you see. Very little meat. I ordered a meatball sub, and two italian subs and they were all bad, esepcially considering the price. Get your subs somewhere else. read more

We were super hungry and wanted a decent tasty sub sandwich. There's something about the flavor that keeps me coming back to try other sandwiches. I ordered something I've never tried before and it was Spicy how I like it * Their Spicy Cajun Chicken. Very Tasty and hit the Spot. Friendly Servers were busy situating us & other customers 〰 Ambiance was good since it was late afternoon 〰 They've got the Coolest Soda Machine for Serving Yourself! Will definitely be back to try Some other good sandwiches read more

Firehouse Subs - Spicy Cajun Chicken sandwich - Sandwiches Near Me - Menifee, California

Went in--wasn't greeted. Wasn't helped. I had to use kiosk & when my order was up. Name was called and the employee didn't thank or say a word. Just 2 girls gossiping and doing the minimum. The sauce bar needs to be refilled. read more

Bogo meatball sandwhich today was very good. I cant say the same for chocolate chocolate cookie. It was very hard and dry. It had a red #5 sticker on it. Not sure what that meant. read more

I never leave reviews, however this place makes the greatest sandwich I have ever had, the Cajun chicken, I'm completely smitten lol. Staff is always top notch and in great spirits. I very much look forward to my weekly sammich. Thanks again. Austin read more

Love this firehouse sub in Menifee, California. Staff is friendly. Food is delicious.!!! Don't miss out on one of the best sub places in town!!! read more

Firehouse Subs - Sandwiches Near Me - Menifee, California

First time here last week and I'll admit pleasantly surprised. Not sure why but I typically judge a sandwich shop by how good I think their Italian subs are. This one was pretty darn good and I like that everything tasted fresh and no particular item of overwhelmed another and it seemed to work well together. The customer service was very good as well form the manager greeting me to the staff being helpful with how the ordering works and what the options are. I took off one star for something that can be fixed and I did suggest it to the manager for training purposes. They asked me if I wanted to try their garlic butter on the sandwich and it was really good so I said yes. He however forgot to mention turn it was an extra charge of $1.50. I think something like that should be communicated beforehand. Otherwise a good experience and I would come back again. read more

Firehouse Subs - Clean shop - Sandwiches Near Me - Menifee, California

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Both times we've been here, they have messed up the order and not given us pickles. Not a big deal but for a $20 foot long, you expect more.

Sandwiches were good, a bit too much mayo for me. I had the corned beef and hubby got chipotle turkey.

Was told at 6pm they're out of gluten free bread. The person behind was then told they're out of white bread. They're open until 10pm and out of all bread?? Honestly sounds like they're just too lazy and don't want to work. read more

I really wanna give this five stars because the meatball sub totally hit the spot and the employees are super diligent and friendly but I paid extra for a bowl of baked potato soup and the container was 3/4 full and super watery. Didn't bother to finish it because it was so bland. I'll def be back for the subs and customer service, but the soup is a no go for me. Do yourself a favor and grab a bag of chips! read more

Firehouse Subs - Sandwiches Near Me - Menifee, California

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Food was great, i had the italian sub and it tasted delicious. Authentic and so flavorful. Ambiance could use some kind of background noise (music, tv), this is unrelated to the food--overall great! read more

Sandwich was delicious and 50% off! Love the bread and delivery was quick. Will order again.

I dont know why they took so long to make 2 breads for me in 50min even I ordered in online. When I came, I was still waiting for 30m even they asked my name and said they were working on. I was thinking ask them to cancel my order so i could go to the subway next to it. Or maybe I thought they mistakenly handed my order to Uber Eats guy. read more

Got my son's favorite sandwich smokehouse cheddar and brisket sandwich and it was awesome. Place was pretty packed but it came out pretty quick. The owner Michael was there and you can tell he cares about his business. The store was clean and of course food was great. Definitely try out this location and support him.... You won't be disappointed. read more

Delicious sandwich and friendly cashier. I don't visit often, but when I do the hook and ladder sandwich always satisfies my craving.

I went in hoping to be in and out and realized it was very busy, when I went to order I was using the app and it froze so the cashier didn't know how to solve the problem so she called Michael over who was very busy making sandwiches for a packed house he came over and was very helpful and fixed the situation, as I was waiting for my sandwich to be prepared Michael was giving encouraging remarks to his crew the whole time it was so nice to see I walked out with a smile on my face! We need more managers like this! read more

I ordered through the Yelp app. Worked out well. The hours were wrong on the app and the store was closed but they still let me have my sandwich. My sandwich was really good and I enjoyed it a lot. read more

Firehouse Subs - Italian Sandwich - Sandwiches Near Me - Menifee, California

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First time at this location. Won't be back. Kid taking order had a HUGE attitude from the get go ! Borderline rude. None of the tables inside were clean. I asked this same kid to wipe the table down, again met with attitude, " I'll get to it in a minute ". When he did wipe, he used a filthy towel, NO SANITIZER, leaving chunks of food waste on the table from the towel. I found the owners business card and sent an email with NO RESPONSE! OBVIOUSLY OWNER DOESN'T CARE. WONT BE BACK TO THIS SHOP OR ANY OTHERS IN THIS CHAIN ! read more

I don't remember the last time I threw pretty much a whole meal away because it was bad. I got the Italian sub & since their toaster was broken, I'm pretty sure they microwaved apart of my sandwich to get the cheese melted. I took 2 bites and threw the rest away. My friend got the turkey sub & it was cut into 75/25 instead of half, didn't have a Pickle (and added pickles like she asked for) & halfway through bit on a piece of broken plastic that was INSIDE THE SANDWHICH! 3 workers there, one ended up in the back after taking our orders and the other 2 took their sweet ass time while they talked about non work related topics. We were the only ones in there and one other person came in to get what I'm assuming was a pre order. With 3 people working, we shouldn't have waited 20-25 minutes for 2 cold medium sandwiches. read more

Just had the chili from Firehouse Subs . Was really good, and just the right amount of heat. Give it a try you won't be disappointed

I'm giving the location in menifee two stars due to the poor service and the corporate disregard for the customers. Instead of going into a long story, needless to say my large order was incorrect and the staff was complaining about how busy it was while making your sandwich and the store was dirty. After getting home with the sandwiches and finding that were made wrong, we contacted the store and no one would answer the phone. I went online and sent a complaint to the corporate office. I received a call back a few days later but I was at work and could not answer so they left a message. But no call back number. Only an apology for the bad service. Needless to say we will not be visiting a firehouse subs again. After spending over $50 for sandwiches that most of us could not eat is ridiculous. I have two fire fighters in my family and I will find another way to support the Public Safety Foundation. read more

I am a first time customer. Holy crap are they slow. Not sure what they are doing behind the counter but I ordered my two sandwiches 15 minutes ago and I am still waiting. And I was the only customer in the store. This better be the best sandwich I have ever had for me to come back and wait this long read more

I have been looking forward to going to Firehouse for a long time. So we decided to try it out today, and man I wish I went somewhere else. When we first walked in, there were 4 people behind the counter and one behind the register, they all looked pretty busy. We stood there with no one in line ahead of us for 5 minutes before someone said "hello" to finally take out order. The guy who took our order, read off what came on my sandwich so fast, that I had to ask him multiple times what comes on it. After placing our order, we sat down and waited for our food, and waited, and waited. It took 25 -30 minutes for us to get our 2 sandwiches. The couple that ordered after us, got their food 15 before us!!?? Our food finally comes, and because the guy taking my order read off what was on it so fast, I never heard him say mayonnaise on the sandwich. So when I got my "Italian" it was smothered in Mayo. So much that I couldn't even taste the meat on the sandwich. It was horrible. My wife said her sandwich was good, but That doesn't make up for the terrible service. As much as I was looking forward to going there, I can't honestly say if I'll be willing to give them another shot. We were thinking about doing mobile order next time, but the reviews on that are just as bad. read more

I'll give this a 3 out of 5. We've ordered from this location a lot. A few times, we've gotten our sandwiches cold. Whyyyyy? Please do a more consistent job. Thanks. Now I'll check before I take my order home lol Updated: we just bought sandwiches here again. And I specifically added a note "HOT Meat cheese" and put an option for extra toasted bread. None of that was done. 1 out of 5 stars and I'm not ordering from here again. Thanks guys read more

Waiting an hour and a half for my food. Called to find out what happened. Talked to the manager. No responsibility for anything. No apology for wasting an hour and a half. Apparently It's the postmates drivers fault. She had No remorse and Everything is everyone else's fault. She made sure I knew that by screaming it at me for 6+ minutes before hanging up on me. F this place up and down the street. read more

I order the turkey ranch sandwich I requested caramelized onion which I didn't get there was to much ranch dressing and couldn't enjoy the sandwich it was horrible read more

This is by war the worst Firehouse In the entire U.S!!! The staff is horrible rude and lazy!!!! For every Customer that comes in they tell the next one it's going to be a 20-25 min wait. Who the hell takes 20min to make a damn sandwich!! Fire all these employees seriously!!! Where the hell is the manager smh?!!? read more

Firehouse Subs - These 2 lazy bruh!!! - Sandwiches Near Me - Menifee, California

By far the worst Italian sub I have ever had. Lunch meat, mayo and a bit of lettuce. 20 minute wait and not crowded.