STOP KNOCKING!!! A door to door sales person from Aptive came to the door not taking no for an answer during dinner. I listened and let him know we do not need the services. He was relentless, wanting to come in and asked for a bottle of water. DO NOT SOLICIT especially during dinner. This was located in Arcadia, CA. read more

This is the worst company of all time. Literally a team of scammers and con artists. Confusing customers with convoluted contracts. And a clueless customer service team in the Philippines. DO NOT USE THIS COMPANY. read more

The only good thing was the phone call representative. The individual was understanding of the situation and helped me pull out of contract prior to services. Then sent a confirmation email. The downside is..I to am a victim of this as well. I do not want to blame the company but more so the sales rep. To put it short, watch out! They will pitch you a sale that sounds to good to be true only to send you a confirmation email with a completely different higher tier contract. To add to that, the CC was on file and they have pre planned scheduled appointments ready to be billed. It was not going to be a one-&-done type of thing. Best of luck to you guy's who gave the company a try. read more

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I had an existing pest control company that serviced my entire property which has an ADU on a quarterly basis. I was sold on the front yard to back yard, sidewalk to back wall, and side yard to side yard of entire property. Service to be performed on a monthly basis. There was slight increase in cost but I was fine with that. I was told that my entire property was to be serviced. Come to find out last month as I was speaking with the technician he stated that he could not treat the area around the ADU because it was a separate address and that he would in jeopardy of losing his pest control lic. issued by the State of Ca. He continued to inform me that the ADU would need to be added to my contract for an additional fee. Uh, no that is not what the salesman stated or even presented to me that option. If he did they would have never earned or obtained my business. I sent a letter questioning the technician's notification to me and decided to terminate my service immediately due to the fact they are conducting shady practices of bait and switch as well as fraud. They replied stating: I appreciate you reaching out, and I'm truly sorry to hear about your recent experience. I completely understand your frustration, especially after being told one thing during sign-up, only to receive conflicting information later. That kind of inconsistency is not only frustrating but also disappointing when you've trusted us to care for your entire property. Please know we take your concerns seriously. The situation regarding the ADU coverage and the technician's feedback should have been communicated clearly from the start. I sincerely apologize for the confusion and inconvenience this caused. It's also concerning that your feedback hasn't been acknowledged, and we will investigate that further. I'm genuinely sorry to see you go, and I understand that sometimes these decisions are necessary. As of June 2, 2025, your services with us have been officially discontinued. Your account is now inactive, and you will no longer receive service-related emails or calls. Please note that because the service ended before the contract term, a $199 charge for the initial discount reimbursement has been applied to your account. That said, we would truly appreciate the opportunity to continue serving you. If you're open to reconsidering, we'd like to offer the following exclusive options as a thank-you for being a valued customer I contacted my financial institution and successfully reversed the $199 charge. I know what I asked for regarding pest control service and so did the salesman. There was no confusion. This company has terrible reviews. Buyer beware. I do not recommend! read more

Fuck aptive!!! These guys r idiots and they dont give a shit about their customers. All i gottta say is if u use these guys fir control of bugs, pests, whatever, u r gonna get ripped off or lied to or both!!! Fuck these guys. They lied about the cost and when i called them on it they said well u could cancel but were gonna charge u $199 esrly cancelation fee. I told em i wasnt paying and they still charged my bank account. Now i dont have rent $ & being threatened by the landlord that if i cant pay it im outta here. If i lose my house cuz of these fucking shitheads..............fuck aptive!! read more

I used these guys for a year over 4 years ago. I was not satisfied with the results, especially when I started having an ant and flying insect problem. I called for return service and they never got back to me. So, I canceled my service. Fast forward to today. Guy comes and rings my doorbell. I have a No Soliciting sign right at my front door. He says they serviced me in the past and wanted to know if I wanted to resume service. I said no. He asked why. I said I had a service that I really liked, less expensive. To his credit, he wasn't pushy and left. That's why I'm not giving them 1 star. But, they do ignore signs posted. I didn't realize they still have so many 1-star reviews. This salesman implied that they fixed their problems. Not hardly. read more

DO NOT USE THIS COMPANY. They are beyond aggressive. My husband signed up for their service without knowledge of the cancellation process. We told one of their workers, we no longer want their service, the tech left without doing any work. Every scheduled appt following was denied. My husband had to fight with the tech's to NOT come to our house. Paid the cancellation fee of 199$ which was authorized. Woke up today with a 447$ charge for work that was not done and this charge was NOT authorized. SCAM ALERT! read more

They sent a young man into our neighborhood saying that we would only be charged for the first time There was a contract we didn't know about! We are unable to stop this and they said too bad!The survice it terrible also! Please know that this is a very deceitful company. read more

Where do I start..... Just had my third service, the tech spent exactly 14 minutes here, sprayed insecticide on walls at shoulder height, soaked my front porch, even getting spray on my mailbox. My wife asked him to sweep spider webs from under the eaves above the front door - his reply was "I've already done that" - she told him he missed one, and he became condescending, saying " I've done it already but I can do it again" and did it. Also no consideration with a advance text message - he just showed up. And then there's the payment contract - I pay 65 a month believing it was a monthly visit for basic service, then I find out that it's every 45 to 80 days. Not happy. Do yourself a favor and look elsewhere. read more

And they're gone again...only to have broken kitchen chairs and soiled mattresses left out at the curb read more

Aptive Pest Control - Aptive Vehicles parked facing wrong direction all weekend long over Labor Day. - Pest Control Near Me - Corona, California

Brooks Jensen did a very good job explaining the quality of this company and offered amazing value for the services provided. Although I was not looking for this service right now, I would definitely recommend these offers to others. It's very affordable and sounds convenient in the long term run as well. Cool guy! read more

I used to love this company. During covid times I used them for about a year but money was tight & I had to let them go. However recently they marketed prior customers with giftcard incentives to come back. I could afford the service again, so I entered into a 2 year contract with them. I've come to regret it. AI completely rules this company. I was scheduled for Saturday service, called in the morning to confirm with what sounded like a human who said they'd be out at 4pm. I called back when no one showed. AI said i was still sceduled.. Website said service window was 4-9pm! Called again at 7pm & AI said i had no service scheduled. Checked the website ..no service scheduled! My initial visit technician was great but since then its been bad. No call beforehand & they skimp on service provided. Take lots of pictures in 5 minutes lol! I heard Bugman was good....anybody out there using them? read more

Service was great but telling them we no longer need. Is a nightmare. Saying we signed a contract when we know we didn't. Im not letting it go. read more

We have mosquitos, a guy came to my house and I bought the service, I got the full package everything, I was told that I would be getting a service visit scheduled and another one in 20 days after the first service, well, I got the first service and the mosquitos went crazy and got worst, and the fly's got even worst it's like they gave them a potion to multiply and they DID not come back in 20 days, nor in 30 nor 40 days, I am dealing with mosquitos everywhere, I've lived in my house for 15 years and the mosquitos were tailorable and I thought maybe I could reduce them by hiring a company, the problem has never gotten better and still the worst ever, now I have to live with this and it's been a hell of 5 months with this garbage company, good things I was able to talk my neighbors out of them because he was asking me what I think. and for $158 a month, I could hire someone else, - The product does not work - The service is subpar (service reps are nice people) - expensive - do not buy waist of money read more

Representative for Aptive come by AGAIN today. Already told them no thanks twice before. Took me a while to answer the door and caught the guy looking around my kitchen through the window. WTH?! Gave me very creepy, casing the joint, vibes. Opened the door, and like before, they immediately start dropping names of the people on my street who they are supposedly doing business with. Why would it matter if they tell me Neighbor X used them, or not? It's not an actual referral. Then they start immediately going into the sales pitch about mosquitos... We have very little foliage in our yard, no standing water, regularly treat our patio furniture, etc. Spraying would be next to useless, and even if we did need it, we already have a pest control company we use. And I tell them that every time, and every time they want to know who we use and won't let it go. So pushy. I get that they are trying to make a sale, but I am under zero obligation to tell them who I do business with, especially when it's some stranger who has approached me while I'm at home. This time when I got tired of repeating that we already had someone, and no, I was not interested in continuing to discuss it with them, and began closing the door; the representative got really rude and said, so you don't got anyone then. Again, WTH? Because I won't stand there and give you want you want after you chose to knock on my door in the middle of the day, I'm the bad guy? Wow. I plan to share this experience with every neighbor I can, especially the ones they name dropped. I WILL NEVER DO BUSINESS WITH APTIVE. read more

We have been with Aptive pest control for a couple of years, very happy with their service. Today Darrell was our technician he did a great job, clean underneath the patio and where needed. Thank you Darrell for your help keeping those pest away. read more

RUN AWAY FROM THIS BUSINESS. Not only did the ant problem in our yard actually get WORSE after switching to Aptive, but for the first time in 5 years the ants came into our house. For the last few months we haven't gone one single day without having to clean up a new ant infestation. They are all over our bathrooms, kitchen, and other random places throughout our home. I am swiping one off my desk as I type. We tried calling, emailing, we even DMed the sales rep who sold us the service and didn't get a response from anyone. We finally got someone on the phone, and they were going to charge us for breaking the contract which is INSANE. The actual nerve is wild. We put up a whole fight after speaking to multiple people we finally got them to wave the cancelation fee. This business is a scam. Run away. read more

Do not use this Pest control company. The Door to Door sales person would not take "No thank you, I have a pest control service and I'm not looking to change" for an answer and would not leave my property. He tried banging on the front door and was told no thank you through my doorbell app. He then stood at my garage door and tried the sales pitch on me while I was busy with an urgent repair and did not stop talking or leave until I dropped what I was doing and with my kind and polite voice, told him to leave more than once. He waited and tested me until I was angered then walked away still talking. Sending minors out to households and let them be rude to people in late afternoon is raising the bar on poor soliciting. I'm probably one of the more patient people this guy has run into. Good luck Aptive. read more

Aptive Pest Control - Aptive for to door sales 5-13-25 - Pest Control Near Me - Corona, California

An absolute con job! This company farms out kids to spray and they were at our place less than 10 minutes and oh boy what a careless attitude too! There were NO RESULTS from employing this company and please please save yourself the aggravation and find another company that is reputable and result oriented. Also please know this; YOU CAN BUY 5 STAR REVIEWS! So please don't "buy" into that either! This company sucks and they bait you over the phone with a cheap cost but when they get ahold of your credit card, LOOK OUT! You will be charged so much more money as we were, and we are still battling with them and may even sue Aptive for the fraud and scam. A truly no integrity company! Very Non-Result Oriented Service for Us, and if WE had that experience, chances are YOU WILL TOO! All the one star reviews are 100 percent VALID!!! Don't even. Don't even. Don't even Bother!!! read more

Aptive Pest Control - Worthless Service from Aptive. Better to buy over the counter at DIY or Lowe's Or Home Depot! No results from them in any way!! - Pest Control Near Me - Corona, California

Aptive - Eastvale has been awesome the past 5 years in our new community. Super responsive and friendly. NEVER had an issue with ants after the first spray. Had an issue with mosquitoes and they added traps. Now no mosquito issues! I had a wasp nest near my two-story roof, which they took care of easily. They're also very knowledgeable and can advise a creature's behavior. I don't understand the negative reviews. I think different locations should be reviewed differently. I am very happy with the service and totally recommend them if you're local. read more

I have been an Aptive customer since 2021 and had been pleased with their service in the past. Today I canceled their service due to poor service and customer support. They tried to say previous included services were no longer part of my plan and wanted to charge me additional fees. The technician left before completing the work. When I called customer service, after speaking with 3 different people, they were of no help. One representative even told me they already charged me for a service never completed. Not until canceling with Aptive did they inform me I would not be charged. The representative also confirmed that I should not have been told I would have to pay additional charges. Beware of poor service, and attempts to up charge. read more

By the way, I spoke to the customer service and was told I was on a 1 year contract with them which I was never told when the rap signed me up. Their rap said you can cancelled the service at any time. We ended up with a huge argument and finally they said they will cancel my service without charging me. I knew it won't be that easy, so I had to call my bank to block this company from any future charges. As expected, few days later they called back and told me to pay the early termination fee of $199 or they will send it to collection. I won't pay a penny to this bs scam company and will fight them till the end. Again, this company is a complete SCAM, DO NO EVER FALL FOR THEIR LIES! read more

Horrible customer service, ineffective pest control. Over a year of telling them there was a rat in my garage, over and over every technician, would just add more bait to ineffective traps. We fall on hard financial times and express they are not able to catch the rat, and not worth the price also financial hardship wanted even more money to get out. Then tragedy hits our home and my husband died, I really can't afford it now and they still won't let me out of the contract, not one ounce of compassion. Horrible business model. read more

Sales rep Mary Reed rude and inconsiderate. They rode vehicle on my property without permission when asked them not to ride it on the property the got right on it and I had to address with them again not to ride it on my property. If this is how their sales people are it is a clear picture of how the company operates! Will never use Aptive!!! read more

I would leave negative star rating if possible. Products do not work, and no option to transfer service without signing a new service agreement. Likely a violation that needs the attention of the FTC. Their customer service guaranteed a no-fee cancelation of service after several complaints, yet they continued to bill me. One of my worst experiences with a business. I swear they are spraying a neutral solution around my property because I had spiders/webs and ants all over the exterior of the home after several applications. Photos to prove. They need to be put out of business immediately. read more

Service was ineffective. sales Reps will say ANYTHING to get you to sign up. Cancelled 3 times and was told I was responsible for 2 months that my yard wasn't even treated because I didn't properly cancel. And also...don't forget the rediculous cancellation fees on top of 2 months of no services rendered! AND I had to purchase more anti bug products from Menards, after aptive treated my yard twice because the bugs were destroying my grass!! So as far as I'm concerned...aptive owes me for 2 ineffective treatments along with what was spent at Menards...not me owing them 2 months of no treatments and $199 for a cancellation fee!!! Don't waste your time or money! read more

signed up with a discounted rate. the service was not working. Went to cancel and they charged me a $200 cancellation fee. Was told I could cancel at anytime, no questions asked. Horrible customer service. read more

No stars a lot of money goes in the trash with their services Plus cancellation fees of $200. It's pretty much a rip off I didn't see a change and bugs and spiders are still a problem, I paid extra money for flies and mosquitoes and they brought me wasp bags for the flys I don't even have a problem with wasps so they didn't treat the flies, flies and mosquitoes are still an issue the sellers are very persistent. They won't leave unless you accept the service. read more

Something felt shady about the pushy sales guy who came knocking at my door in the evening. By the time he left, I'd made my decision to use literally any pest control company that ISN'T Aptive. Upon reading these reviews, turns out I was right. read more

This company is the worst! They get you to agree to a 2 year contract, and then dont show up. The poor technicians are expected to treat 20 homes a day. The company is based in Utah. DON'T HIRE THIS COMPANY! read more

DO NOT SIGN UP for this company. They will hook you with a low price and then lock you into an 18 month contract. They will charge you $200 if you break the contract before the 18 months. They came out 2 times to treat our home and literally there has been zero change to our pest issue. Do not sign up for this service! read more

SCAM!!!! Sales rep claimed their big sale price was 39.99 per visit. That the only reason why I did it. Very misleading. Bunch of liars. You think you are signing for a 39.99 per visit deal, but you're not. The rest are 135.00. Then you have to pay 199.00 to cancel. Do not sign up for this. read more

This company not only didn't show up for scheduled services, they rescheduled without speaking to me first. Their were multiple no-shows and I was still being charged. And time was taken off of work to meet them! Now they have put me in collections because I signed a contract - YET THEY HAVEN'T FULFILLED THEIR END OF THE CONTRACT. This company is a TOTAL FRAUD!! They cancelled my account so I couldn't provide proof of their criminal and lousy business. STAY AWAY FROM APTIVE!!!!! I have also reported them to the Better Business Bureau. read more

Aptive Pest Control is the worse pest control company. They promised superior service over the competitors. We used them once and we had more flies after they sprayed. Communication with them is less than professional. We will stick with Brooks Pest Control, read more

They are scammers, They charge you $199 to cancel your appointment that is automatically booked online without your consent!?

Beware! One day a sales representative from Aptive pest control came to my house and offered Aptive services for pest control, his name was Mathew. He offered a one time treatment for fifty ($50). I issued a check for $50 to start same day. Few days later, I received a text message to let me know there is a follow up visit to check if the initial service was satisfactory. Days went by and upon looking at my account, there was several bills posted on my account. I call Aptive customer service and found out that I signed a contract for monthly service. The customer service that picked up the line was from Africa who was very very difficult to understand besides the line was bad. I was on hold for 45 mins then the call was dropped. I made a few more attempts but was unsuccessful, I decided to check my account with the local bank just to find out that the check I issued was never cashed but instead Aptive was using the routing # and account # to charge multiple charges. This is fraud practice by this company Aptive pest control. If you get a sales representative come to offer services, please don't buy on this one time offer otherwise you will be a victim just like me. Please take note of this and I reported this malpractice to avoid future deception. read more

Once again, they intentionally fail to read my doorbell sign specifically stating "Do NOT ring doorbell, No Solicitors and No Advertising". They rang, not once, but THREE times today at 1:32pm, at 7:35pm, and again at 8:47pm. The third time I answered him directly through my Ring Camera and asked him to read the sign and get off my property or I will call the police. Then this liar had the audacity to tell me, he couldn't read it because it's dark at 8:47pm, but yet, he rang earlier the very same day twice when it was clear as day with my sign. See the photos yourself. God I hope this cancerous company goes out of business for good. read more

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highway robbery, they just want to steal customers money! buyer beware, total con shop. almost 2k spent and no results. horrible investment!!! im now fighting to cancel, if they ring your doorbell do not answer!!!! Never Again! Update: They shut down my account and threatened to charge me $199 and are still trying to rope me into more services. I now have over 10 email exchanges with them acting like they do not understand that I do not owe them money, they owe me money Total Scammers!!! read more

Aptive sold me originally based on mosquito control. The traps they placed in my yard never worked and they were always out of refills for the in home plugs. They are terrible at customer service and my dog died because they left a bait trap open. They denied my claim and any responsibility and no one is available to talk to about it other than their customer service people who only put a note in the file but don't do anything. It is a horrible, tragic way to lose a beloved pet and they are horrible to ignore the problem. I hope no one else has to go through this due to poorly trained , negligent personnel. They also brushed black dirt onto all of my white eaves which took forever to get them to clean. All in all, expensive, didn't provide the services promised, and they caused the death of my dog. read more

This story seems to be common place, an aptive rep knocked on our door and he asked for the owner. I told him several times that we were not interested in the service to which he replied "but are you the owner?". Super unproffesional, as I closed the door he said to not worry that he could wait here for the owner. He left a couple minutes later. I don't know who trains these guys but they are doing a terrible job. We're never using aptive again. read more