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    Appliance Center

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    P.C. Richard & Son

    P.C. Richard & Son

    3.8(266 reviews)
    4.0 kmBoerum Hill, Park Slope
    $$

    I just have to say, I am so impressed by how kind the PC Richard's team is. First, they were prompt…read moreand communicative with delivery. Then, when I felt like such an idiot because I realized I ordered the wrong size, they were SO kind and quickly put in an exchange for me and let me know how much I would be refunded for the difference before I could even ask. Will wait to see how the exchange goes this coming week, but it's been a while since I can remember a customer service exchange feeling so personable and

    Our dishwasher died. And in dying, I think it was trying to kill us too (the seal started…read moredisintegrating and leaving weird probably toxic goo on our dishes). PC Richards was there for us. They had a good selection of dishwashers in the brand (Bosch) and price range (mid) we were looking, and their prices turned out to be better than the other competitors I looked at. More importantly, their delivery could happen sooner, and cheaper. There ended up being a hiccup in delivery that was mostly my fault, and when I called and e-mailed in to figure it out, P.C. Richards' responses were surprisingly quick and on point. They were even nice enough not to blame me for all the problems. I have come to expect so little of customer service reps that this was a breath of fresh air. Once we got the delivery day and time actually figured out, the technician was on time, efficient, and nice enough. There was an extra outlet that needed to be created to install so there was an extra charge I wasn't expecting, but I imagine that's just how this goes sometimes. All in all, a lot less painless than it could have been, and I truly appreciate not having to wash all my dishes by hand.

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    Appliance Center - appliances - Updated May 2026

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