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    Brooke's Appliance Brothers

    4.3 (93 reviews)
    Closed Closed
    Updated 1 month ago

    Services - Brooke's Appliance Brothers

    Appliance repair

    Carpet cleaning

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    Honest, efficient, friendly. Keeping it local! This is the place to go if you need an appliance.

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    Ask the Community - Brooke's Appliance Brothers

    Hi! Are you able to fix a magnavox vcr/cd player?

    No, we only fix vacuums and certain home use sewing machines

    Do you have Janome Horizon Memory Craft 9850 Embroidery and Sewing Machine? If yes what is the cost?

    Hello Deborah, The Memory craft MC9850 is available at the moment but there are very few available… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Brooke's Appliance Brothers

    I turned it on and was shocked - I am not kidding - the Dyson works better than when I bought it 8+ years ago.

    Mentioned in 8 reviews

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    P.C. Richard & Son

    P.C. Richard & Son

    (266 reviews)

    $$

    Boerum Hill, Park Slope

    I just have to say, I am so impressed by how kind the PC Richard's team is. First, they were prompt…read moreand communicative with delivery. Then, when I felt like such an idiot because I realized I ordered the wrong size, they were SO kind and quickly put in an exchange for me and let me know how much I would be refunded for the difference before I could even ask. Will wait to see how the exchange goes this coming week, but it's been a while since I can remember a customer service exchange feeling so personable and

    Our dishwasher died. And in dying, I think it was trying to kill us too (the seal started…read moredisintegrating and leaving weird probably toxic goo on our dishes). PC Richards was there for us. They had a good selection of dishwashers in the brand (Bosch) and price range (mid) we were looking, and their prices turned out to be better than the other competitors I looked at. More importantly, their delivery could happen sooner, and cheaper. There ended up being a hiccup in delivery that was mostly my fault, and when I called and e-mailed in to figure it out, P.C. Richards' responses were surprisingly quick and on point. They were even nice enough not to blame me for all the problems. I have come to expect so little of customer service reps that this was a breath of fresh air. Once we got the delivery day and time actually figured out, the technician was on time, efficient, and nice enough. There was an extra outlet that needed to be created to install so there was an extra charge I wasn't expecting, but I imagine that's just how this goes sometimes. All in all, a lot less painless than it could have been, and I truly appreciate not having to wash all my dishes by hand.

    Expert Appliance Center

    Expert Appliance Center

    (76 reviews)

    Cobble Hill, Gowanus

    Very disappointed how they treated a now former long-time customer. I called for troubleshooting…read moreand repair of a leaking dishwasher. Being handy, I had changed the door seal that corroded with a brand new original factory seal but still saw a small leak so i called Expert who I used many times before. They sent their dishwasher "expert" who said the seal was perfect, fiddled around, and when he could not fix it, said try it for a couple of weeks to see if seal molded into place, but he didn't think it would so plan to buy a new dishwasher. I told him it looked to me like the door wasn't sealing tightly enough and he insisted it would not turn on if that was the case. A couple of weeks later the leak persisted so I called back and spoke to a manager who said if the tech couldn't fix it, a repair wasn't possible. He said they'd send the same tech out again but he insisted he was positive no repair was possible and there would be another charge. I called a local competitor who did exactly what I suggested to Expert in the first place -- make the door seal tightly -- and what do you know-- no more leak! Of course, now having two techs visits I paid twice for a repair that should have been done the first time. I contacted Expert last week via their online appointment site asking for an apology and for wasting my time and money and a refund. No response. This is no way to treat a 20+ year customer. I'll never use Expert again and will make sure I suggest their competitor to everyone I know.

    Had this company come to my house on a referral from Choice Home Warranty. I had a slight leak…read morecoming from my expansion tank for my boiler. It was a small, pinhole leak. The guy takes one Quick Look at the label on the tank and says "oh, Taiwan, poor quality". Don't ask me how he could determine that just by looking at the outside of the tank. Everything I've read about the average life of an expansion tank says five to ten years. This expansion tank lasted over 13 years, so how could it be "poor quality"? Based on the information that this contractor provided Choice, they denied my claim. Meanwhile this contractor took my $85 and provided nothing in return! DON'T DO BUSINESS WITH THIS COMPANY!

    Brooke's Appliance Brothers - carpet_cleaning - Updated May 2026

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