I called them to fix a broken washer. They scheduled something for the next business day. So, I use one of my limited work from home days. But then I get a call when they were already supposed to have arrived saying something came up and they need to reschedule. Ok. Annoying, but it happens. So they offer to reschedule for a few days later. I use another work from home day for that appointment. Second appointment comes. Total no-show. I call midway through my appointment time slot to find out what is going on. The answering service says they'll pass along the message. Never heard from them again. Totally unreliable and unprofessional. read more

With thanksgiving around the corner I needed my oven to work properly it wasn't keeping temperature as it should. I called this company and they came the same day and were able repair my oven on the spot. Very happy with the service. Highly recommended! read more

Called. Gave Sharon my model number and asked if they repair slow leaks and refill refrigerant. I was told they do. Tech came next day, we talked about symptoms, he said there is a leak and that they do not do this type of service... umph! Crazy making.... If you had this service done and we're happy with the results, please pm me the company. Thank you. read more

The technician was a super nice person and they stand by their work. Recommended!

guy came and diagnosed my dryer. got a price quote and date scheduled by the office. repairman came and spent time on the machine but did not fix the problem and said he needs to come back with additional parts that hadn't been ordered. took two weeks to hear back and then technician cancelled twice because he wants me to pay another service and parts fee due to their inaccurate diagnosis read more

Please run away from this company, they're bunch of thieves. I scheduled an appointment for my washer that was leaking, the guy came in and checked the drain and said it wasn't closed properly. Then he asked that I pay him $250 off book which I refused. Called the company repeatedly, they promised to call back which they never did, so the tech left. I went to check my machine, only to find out that he took out my drainage cover and went away with it. Called the company to have him return it, am still waiting for that to happen. Please do not do business with this company, they're fraudsters. read more

I needed an oven door hinge replacement on a Sunday and spoke with Matt who sent out tech Eli, very good job, fast work and professional and courteous, prices are reasonable as well! Thank you! PF Brooklyn, NY read more

Called this company for service on my oven was able to have a technician out the same day and the cost was very reasonable I work for a property management company and we will definitely be using this company more. The k you for the great service. read more

They are exactly what the name says "A good appliance guy" who is in the Mill Basin area. Came to me the same day I called them, fixed the problem the same day and price was what I expected. Guy that came was genuinely nice and most importantly haven't had any trouble with my dryer since. read more

I'm very glad I used them. They Came right on time and fixed resolved an issue that no other company seemed to figure out. On top of it all they don't look to over charge you. Very fair company. I Highly recommend read more

My freezer was on the fritz!! Food was defrosting, and we were truly upset until we found "A Good Appliance Guy". Spoke to Jacob and asked if we have an appointment later in the afternoon as we had some errands to run. He said " I'll see if I have someone in the neighborhood". Low and behold he called back and said "I can be there in 20 mins." Showed up right on time and gave us the bad news. There was a freon leak and to fix it would not be prudent. But he could charge up the compressor and give us a 30 day warranty. He also said that most leaks are so small that it might take a year to leak out or a few days. Took a chance and we will see. What I liked about Jacob is that he was very professional, and quick to diagnose the problem and repair it. The price I feel was reasonable and as for the warranty, he said if it goes bad on the 31st day, call him back and he will honor it. Cant ask for better than that. Will positively use him again for all kinds of appliance repair. After waiting a few days we found that the freezer developed a bad Freon leak. We informed Jacob and he recommended getting a new freezer. He returned the original check and just charged for a service call. What a mensch!!! read more

A Good Appliance Guy - A Good Appliance Guy! - Appliances & Repair Near Me - Brooklyn, New York

I have used A Good Appliance Guy a number of times. Jacob fixed my SubZero refrigerator, my stove and my clothes washing machine. He really knows his stuff and is professional, reliable, polite. His fees are very reasonable and he goes above and beyond to get the job done at the best possible cost. He researched replacement parts for me and was able to save me almost $300 on the part I needed. Two other appliance contractors had looked at my stove and were unable to fix it, but Jacob was easily able to do so. I highly recommend A Good Appliance Guy!! read more