We had a dryer that wasn't drying the laundry properly and we called Steven. He came promptly,…read morediagnosed the problem, changed out the parts, all in the space of a couple of hours. He had asked for the dryer's model and serial number before he came to ensure he had the spare parts, saving us money by negating the need for doing more than one trip. Highly recommended!

Steven is the best out there. Quick responses. He works with your schedule and it's not all about…read morethe money with him. Wish I found him sooner. I would've saved tons of money.

Freddy and his team were punctual and efficient in helping me diagnose my refrigerator issue. They…read moreordered a new part which only took 2 days to receive and tried to replace it. Unfortunately my refrigerator was too old and the new part does not fit (not their fault that Frigidaire does not make the part I need). His prices were reasonable for the amount of time and effort it took to figure out the situation. I had to get a new refrigerator and Freddy helped install a new waterline since PC Richards was not able to do so. Freddy is very responsive and works during weekend hours (came on Sunday twice) so convenience was definitely appreciated. I would highly recommend him and his team to help service all of your appliances!

They respond fast, were courteous and helpful. fixed my dryer which did not heat,maintenance, and…read morecleaning. Happy costumer.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Eli came to fix my bosch 500 washing machine. He arrived at the time that he said he would. He…read moreprovided the COI for my building as soon as we made the appointment. He figured out and fixed the flooding problem within a very short period of time and charged me what I felt was a very reasonable price for the job done. He also pointed out some maintenance that I could do on the washer and dryer to help keep them running for a long time to come. This apt is full of appliances that will need repair at some point and Eli has a customer for life. I am so glad to have found him.

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

Highly recommend their services. Always finds the issue very quickly and works quickly. Very…read moreresponsive. They are my go to place now for household repairs!

Igor, fixed my stove and oven burners. He was professional, clean work, diagnosed the issue,…read moreexplained the "job" thoroughly, ordered the part and fixed my stove a couple of days later, when he received the part. He communicated the whole time. I was never left wondering. I would ABSOLUTELY recommend him to anyone with appliance problems. His price was VERY fair.

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

They're reliable and communicative. They've worked on multiple appliances in my home.read more

this company is awful they start a repair and do not finish it. They will leave you with out a…read moreworking appliance. if you call them to come back they get upset and do not finish a job. They are okay leaving you high and dry do not use them

They came out quick. They are honest and high integrity. They did not stick me with an…read moreunnecessary repair. It turned out that my lightbulbs were just out. Jiggling the panel turned them back on. I thought I had bigger problem. I've definitely encountered repair people who would have been dishonest and told me I had to replace the whole control board or something. These guys did not. I will definitely call them in the future when I have any other problems with my major appliances.

Alex came out to repair my subzero freezer today. What an absolute gem! He knew exactly what was…read morewrong when he heard the noise that the freezer was making, had the part available, and was able to fix it immediately. He brought his own shoe covers and put them on without that awkward moment where you have to ask someone to put on shoe coverings. He also vacuumed before and after installation. The company offers a 90d guarantee. Sal and Mike immediately sent over the insurance form that my bldg requires. Working with the company was so easy. Thanks for saving my frozen Giordano's deep dish pizzas that I hand carried back from Chicago, Alex!

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

5 stars! I used D&M…read moreAppliance when the washing machine at one of my rental properties broke down. The office manager, Grace responded promptly. Danny then showed up on time, and diagnosed the issue quickly. The repair was completed efficiently and at a very reasonable price. I value honest, locally owned businesses, and this was exactly that experience--straightforward service, no upselling, and quality work. I'll definitely be reaching out again for any future appliance repair needs.

Honest and reliable company. Alex was able to resolve problem with my Thermador oven for half the…read moreprice that the Thermador repairman was unable to fix. Highly recommend.

They repaired my dryer and 2 months later I had the same problem with dryer. I called them several…read moretimes, waited a week and never received a call back. I wouldn't recommend them