Worst appliance repair company in New York State. HORRIBLE service. Unprofessional and rude staff…read moreand communications. If you want your appliance's to ever work again do not use this service.

We were pleased with the initial service they provided to help fix our Electrolux dryer issues. The…read moreservice tech came 2 times, with the end result it was better for us to buy a new dryer. We were told on several occasions that we would be reimbursed as they ultimately did not fix the issue, and that the checks were mailed out (total around $500). Andre was great with responding to my calls, but now he and the company been radio silence. I am pursuing small claims court.

Been buying all my appliances, Televisions VCR player For…read moremy tenants for past 15 years. Very honest sales and provide delivery

I wish I could give a -1 star. My landlord purchased a stove 3 weeks ago from here. Avanti. The…read moreoven is over 100 degrees off (less). I called and they told me they don't give any warranty (stores give you 30 days). They said I need to call the manufacturer. Sadly, I have a landlord who will not bother helping me. Don't risk it!!!

I have coverage under Nicor Home Solutions and when my oven went out, Nicor said they would be…read moresending this company out to repair it (A&G). A&G didn't call me, I had to call them, they said they didn't have parts so they would have to order, etc., etc. Called Nicor back and requested another company. They referred me to One Stop Appliance Shop. They contacted me the same day, made arrangements to come out. The repairman was competent, timely, friendly....Good experience. Will use them again for any appliance repair work that needs to be done and absolutely will refer them to my family and friends.

Unfortunately I have had a terrible experience with this local shop and in short, cannot recommend…read morebased on: a) Inconsistent information and prices with each interaction, b) having to hound the business repeatedly to get an update on the "repairs", c) after 2 weeks finding out that they determined they can't actually fix the item (only after I called again to find out status, after they told me they would update me asap), and the real pearl of my experience: d) having the owner imply that I am a liar (and in turn, lie to me about a phantom conversation he had with me!) So a fair warning to all - you bear the cost of their experimentation. If you do decide to let them "try" to fix something make sure your entire understanding is in writing! For more color: 1) Day 1: Told my wife it is $100 to look at an AC regardless of whether they fix it or not, regardless of whether they come to your house or you bring it in (should have just stopped there). But, on Day 2 I decide to go into store myself and confirm that this is indeed the policy (because that seemed like an expensive policy for an inexpensive item) 2) Two gentleman greeted me (depending on the version of his story, one of the gentlemen may or may not have been the owner). I explained my air conditioner had fallen out of 1st story window (~4ft) and electric cord appeared to have been yanked loose. I asked if that is the sort of thing they repair. "yes". I asked if it is indeed $100 to look at if I brought it in. "$50". I asked what happened to my $50 if they couldn't fix it. "There is no such thing as an air conditioner that can't be fixed". I marveled at that, obviously, as that is a pretty memorable and confident thing to say! Said ok, so what happens after you fix it? The total price subtracts out the $50 fee? "yes". 3) I come back the next day with my air conditioner. Reiterate the exchange from previous day since this was another new person I was dealing with and it didn't feel like they had consistency in their "process". Fill out the forms, am told they will take a quick look at it (I *assumed* to eyeball and make sure they indeed can fix). They call me back later that day and tell me that they will get working on it and I need to come back and pay $50. So I came back, paid $50. 4) Fast forward after multiple follow ups on my part (only time they reached out to me was to tell me to come back and pay $50). They tell me they cannot fix the air conditioner. I expect that I will be refunded the $50. (no) I am very surprised! I say "but they guy told me there was no such thing as an air conditioner that can't be fixed; paying you $50 to MAYYYBE fix it wasn't part of the deal". I am told no one would ever say that. Then was told that the person I probably spoke to doesn't even work with the company anymore. After some back and forth and insisting to speak to owner, I have the privilege of speaking to the owner. 5) Owner reiterates that no one would have ever said that to me, tells me that he remembers me, and instead, what he actually told me was that he *wouldn't even bother fixing an air conditioner if it fell out the window*. WOW, I really must have a serious comprehension problem! (Perhaps needless to say, not the most "customer-centric" tone or approach - I had to ask the owner to please stop being rude and talk through this situation with me). He then ended the call and said he would call me back. (which he didn't)

Average Chinese owned appliance store. Limited selection of small home appliances. Emphasis of…read moreselling the popular split ACs. Contractor service for installation can be available here. Went in there to look around when I stopped by the bakery next door and found nothing special to note about. Service was average.

Reasonable prices and they haul away old appliances. I had my machines in 3 days. They installed…read moremy new machines quickly!

I had my washing machine repaired by Ronnie who was able to diagnose the issue, order the part, and…read moreget it repaired quickly and at a great price. He gave me some great tips on making my appliances last as well as some advice for when it's time to replace. I really needed to stretch the time I'm keeping what I have now so I'm glad Accurate is still around to get things back in working order. I've been using them for years and my mom used them before I did! Honest and the best around.

Everyone needs an appliance business where the service people are honest, reliable and timely. All…read morethree were true for Accurate. Additionally, they service charge is actually reasonable. I appreciate Anthony for waking us thru what was wrong, where to not spend money, and getting our dryer and stove back on the up and up.

Great experience with service technicians. They were prompt, honest and took the time to explain…read moreexactly what was going on with the issues with my refrigerator and microwave. 100% trustworthy.

Water was pooling at the bottom of our refrigerator due to a clogged defroster. A repairman came a…read morecouple of hours after I phoned and did a very professional job, encouraging me to observe what he was doing and explaining everything. The price was in line with quotes I received from other companies. I'm pleased to have had it repaired so quickly. Very satisfied.

Alexsandra diagnosed and fixed our dishwasher quickly. Responsiveness and communication is a…read morestrong suit. Communication was clear and service was punctual. He even shopped around for a better price on the part we needed! Price was fair and never exceeded what was agreed on. A follow up visit was needed after the initial fix & Alexsandra responded right away to address the issue.

There's a great deal of expertise in this Staten Island vacuum shop - prices excellent & staff…read moreknowledgeable!

Sal and Vinny are the best. I took in my Dyson vac last year as the attachment hose was clogged…read more After they showed me how dirty the filters were I decided on a complete overhaul. It came back to me like new. Last week I dropped off my daughter's Dyson and picked it up today and it's also like brand new. She had picked up some feta cheese by mistake and the smell was disgusting, but when I picked it up the smell was gone. Sal and Vinny know how to keep customers happy. They are a credit to this island.