This place is sub par but Coming here is fun when jake works The bar! He's friendly and makes it fun for customers ! The bar manager on the other hand is trash! I tried to talk to him about carrying something his customers want and he ran to the back dismissing me . This is not the first time I've witnessed bad customer service from him . I get this is corporate. And they believe employees are dispensable but that's not true! Employees like jake make places like this ! So I hope they work on their customer service ... Also. Brad is pretty awesome too read more

My husband and I went to Applebee's On Saturday for an early dinner. They were not very busy at all. I asked to be seated away from an air vent, as it was very cold in the restaurant. The hostess accommodated us, and I told her it was very cold...it was cold outside as well for our area. She said he would ask the manager to turn up the heat. We placed our order, I had the southwest steak salad, and my husband the chicken and shrimp entree. After a while...it was still very cold--no change since I came in. I mentioned it to the waitress, who also said she would ask the manager to turn up the heat. NEVER HAPPENED. The food was OK; nothing to rave about. And this place obviously doesn't care about the comfort of its patrons. We won't be returning. read more

We would have given our visit to this Applebees location 5 Stars....However, the service was AWFUL! We waited about 10 minutes by the hostess stand, numerous employees walked by not saying anything. We grabbed our own menus and sat down at a booth. We started using the electronic ordering system situated on the table to order. (We really liked this feature). Anyway, a waiter came over and asked if we were ready to order, when I told him I was using the electronic system, he briskly left and was NEVER seen again. Th only positive aspect of our visit was the food, it was delicious, 10/10! But, considering we received absolutely no customer service, we don't return on planning to this location: read more

Applebee's Grill + Bar - Southwestern Salad and Garden Salad. Delicious! - American Near Me - Lompoc, California

The meat was raw in my steak the fries were cold they gave me horrible Service and overall to pricey drinks were diluted I Would not recommend read more

Perfect spot for affordable appetizers and drinks. I can't really comment on the dinner items because I didn't give them a try. The bartender who I think is named Jake was on point and made the experience fun. He took care of us throughout happy hour and even made us custom drinks with the liquor that we chose. Try the artichoke dip with chips! read more

Applebee's Grill + Bar - Good Cheap beers and appetizers! - American Near Me - Lompoc, California

We had the best experience At this Applebee's. Everyone from the hostess to the server to the guy who opens the door (yes, they have a guy who opens the front door for you and greets you and says good buy to you) was very friendly and professional. Menu choices were great, food was delicious, the wait was not long. I had not been to Applebee's for a few years and I am impressed with how much this restaurant chain has changed. read more

Bad customer service.... I went to this location on Saturday around 7:45pm. It was a party of 4. Before being seated I told the hostess that it was my brother in laws birthday. We were seated and Nuvia was our server. She took our orders and it was around 10 minutes before our food came out. We had to ask for silverware before she ran off... she did not check back on us AT ALL. Halfway through our meal We pressed the Call Server button and waited close to7-10 minutes for her but she didn't come. We went over to the hostess to see if she could track her down for us and it took another 5 minutes for her to come to us and all she said was "You needed me??" I said yes, can we please get refills and get some plates cleared (there were 3 empty appetizer plates and 1 entree plate). she said "which plates?". I pointed to which ones and then she left. Again it took her another 5 minutes to come back with our refills. By this time we were done with our food and simply annoyed. We asked for some boxes and the check. We left very disappointed and with no birthday celebration for my brother in law. We called after leaving and spoke to Sandy about it, she was very kind and said we should have asked for the manager while there because our server was rude and unkind. read more

I had a steak for lunch and it smelled and tasted bad. I thought I was going to be sick after a few bites. I told them this and they took it away and took the steak off my bill. I left without lunch, but i paid for my salad and iced tea. I only wrote this review because they acted like this was normal. read more

Okay, so my husband is not an Applebee's fan at all. If I'm in the mood to go here, we do it to go and get him something else or I go with family and get him something on the way home. With that being said, I have had problems with our Applebee's, but they were always fixed in a timely and professional manner! Best example was about two weeks ago, I went to dinner with my parents and grandfather. I ordered the 4 cheese mac n cheese with the chicken tenders. Also I always get a side of broccoli because they cook it to my liking, most times. However, this time was different. My parents also order a side of broccoli. When we received our order, we noticed that the bottom of all the broccoli had black spots. We assumed it was burnt and went about eating. I cut my broccoli up and mixed it with my pasta. I took one bite and realized the broccoli was not good...it tastes absolutely rotten. I had a bitter horrible taste in my mouth for a good 10-15 minutes. We even found a piece of broccoli in my mom's batch that was so rotten it was decomposing... we showed it to the waitress and she took my dinner and all the broccoli. We asked to have it replaced with new broccoli and my pasta dish. Without hesitation the waitress did so. It took a while to receive the fresh food to the point that everyone was done when it arrived. But, the manager brought the food out and assured us that the cook was talked to and she apologized emphatically, also gave us 15% off the total bill and no charge for the broccoli! I wish I knew their names, they handled this situation so well to the point that we were not upset at all. Their personality and care really made a difference. Oh and the broccoli we received the second time was some of the best we ever had!!! I look forward to going back soon :) read more

So excited when they opened. So disappointed when I went. They have a lot to learn about customer service (paying attention to ALL customers and not just your friends and family) and our potato chips were served with over half the plate still raw. read more

Applebee's Grill + Bar - American Near Me - Lompoc, California

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I went in with some of my Deaf friends last night. Our server was awesome! She signed to the group and made all of us feel welcomed. The food and drinks we ordered were great and on time, the way I remember them :) The managers came by to check on us quite a few times, as well as the other servers. I strongly recommend this restaurant!!! read more

First time here since it opened. Service was eh. We waited a long time to be seated. Waitress took our drink orders right away but it took almost 20 minutes just to bring them out. It took another 20 for her to get our food orders. She never checked up on us unless we used the little tablet thingy on the table to call her over. Food was okay until I realized that the buffalo wing I was eating was raw. Totally put me off and just ordered drinks for the rest of the night. Not huge on visiting chain restaurants but there isn't much of a choice especially in Lompoc. Probably will not be revisiting this place anytime soon. read more

Applebee's Grill + Bar - Eww. Classic buffalo wings... - American Near Me - Lompoc, California

It is Applebee's, what do you expect? Decent turkey club sandwich + flat soda + horrible service= two stars for you! read more

Extremely Rude, Didn't even make it into the restaurant. We met at the door and were told the wait would be 25 minutes. I had already been told by the hostess that we had a 25 minute wait 20 minutes. Then I was told that we were not allowed to sit on the benches that are outside the door. I asked why and he said "because I said you can't". We were supposed to stand for the next half hour. The gentleman said we could wait or leave (it didn't make any difference to him). We left and will never go back. I believe in telling my friends when we have a good experience at an establishment. The same goes for extreme rudeness. read more

Continue to be disappointed. Slow, food not made to order, and poor food quality. Went for my birthday, since the menu has something for everyone. husband ordered a burgers and the waitress repeated back -- no pink. Sure enough it was pink. The 2nd burger was even worse, and the manager took it back and the put it back on the grill, third time was a charm, but the rest of us were already done with our meal My salad was drowning in dressing, I couldn't eat it, and soup was too hot. They offered to bring a dessert for us to make up for the mixup with the burger, we told them it was my birthday and he said he was bringing it for the mixup. They brought the brownie with managers compliments and Then they came out to sing to the table next to us -- gee thanks It's a shame that they can't get it right. Everyone was so excited something new in our little town. This is a great spot of lunch during the day, but service is too slow and they can not get us out in under an hour. This is my third and last chance for this restaurant. read more

Another reason to hate this place is they don't list prices for their drinks in the menu! What the fluff? Do you like being surprised by a $9.99 mixed fruity drink, a $7.99 draft beer, or a $4.99 milkshake? This is a predatory pricing strategy and it is manipulative and unkind. If you DO eat here, then you should drink ice water. At least for now it is still free. read more

Excited there is a new place in town! My fiancé and I went in for lunch. When we arrived I expected there to be a longer wait than just five minutes. The past few times we have gone to Applebee's there was a 30 min wait and we ended up leaving. The place was busy and took some time for our server to come over and take our order. I love that the art on the wall are murals of Lompoc and the area. There are murals of some of the local high school sports stars and the delta 4 heavy rocket that recently launched at Vandenberg. When she did come over she was friendly and helpful. We got our drinks very quickly after she left. My only complaint was that it took quite a while for our appetizer to show up. And when it finally came they brought our appetizer along with our entrees. Kind of disappointing. If this hadn't happened the Lompoc Applebee's would have received 4 stars instead of three. I am hoping that with time they will work out these kinks. We got our check soon after we were finished, and 10% off for my fiancé being in the military! We will definitely be back again! read more

Always order the Fiesta Lime Chicken- it's THAT delicious! I also order the spinach artichoke dip & that's very tasteful as well. Been coming here since it opened & no complaints yet. :) read more

Very nice server but food was really disappointing. I ordered the shrimp n Parmesan sirloin steak with veggies and mashed potatoes and the broccoli wasn't even cooked; just thrown on the plate with a couple other cooked veggies (that were warm). Cold mashed potatoes that looked like it was squeezed out of a tube but the steak was great. Basically wasted money tonight. Won't be back I don't think. read more

Applebee's Grill + Bar - American Near Me - Lompoc, California

Love coming to Applebee's !!!!!! Patty , Brad, Frankie , and Jocelynn as well as Jadzia and the managers always make every trip a good one ! Thanks for the amazing drinks and good !!! Keep up the good work !!!!! My husband and I enjoy all of your guys great customer service !!! read more

I have to give the benefit of them being new but cannot use that as an excuse after a few weeks. The place was packed when we got there, few minutes of wait which did not bother me at all. The servers are I would say excellent, they refilled our drinks when ours are almost at the bottom, good job! When we seated we saw at least 5 servers smiling and attending to serve our order. I had the baby back ribs, 20% meat and the rest are bones. I love their potato swirl, and the sauce that came with it. I think I saw the manager 2 hours after their opening time, for a new business like this he should be there when they open it so he can see and correct whatever is needed of correction. Overall, I like it. I don't mind coming back here. At least I don't have to drive to SM if I get the cravings. read more

All I heard was a bunch of bad things about this place. I've been there 4 times mainly for drinks and a appetizer. The waitresses are always nice, friendly and extremely attentive. Note it was not super busy! The food and drinks were pretty good. Even ordered to go and it was pretty good. I would recommend double checking your food before you leave. I have heard a lot of bad things about this place but so far I don't have any. I will edit and add as I continue to go there and keep you all up to date. read more

Honestly, I wasn't expecting much from this chain. Most Applebee's I've been to have had really bland food, so I thought this one would be the same. I was wrong. The food was great, drinks were great, staff was great. Our server, Cora, was so sweet to us. She was very attentive, and made sure to make us feel welcome and tended to. We had a great experience here, and if we ever return to Lompoc I'd love to come back to this Applebee's. Just want to say thank you to Cora for being such a great server, and kudos to the BoH staff for preparing such delicious food! Also, the bartender on staff tonight really knows what they're doing. That Dracula Drink was pure perfection. Amazing staff and amazing experience at Applebee's Lompoc. Thank you guys! read more

Hi all yep im back with the spork report. Here at Appelbees in lompoc ca. Took my wife out for dinner. Soooo here goes... oh no pics this tym... sorry I am the general of foodies of the central coast. Ans i an fair but firm. I ordered ribblets n fries and quesadia burger n fries and boneless chicken wings for myself. My wife had the bug beef natchos, n the bannana cheese cake. 1st the bad. The FRIES OMG all the Fries i had Were 1 COLD and white (they should be golden brown n crunchy, Not tonyt folks, these are white, cold, and soft. Now if any of you foodies out there know about sides n fries there is only 2 ways this would happen. 1. Tooooo many fries in basket, outer ones are golden and all inner ones are basically steamed. Or 2. They have a set time that they need to keep as a minimum, ans were just pulled early. Either way they sucked. Also the coffee service was slow, unreasonably slow. With a chain this strong this should not be happening. Coffee drinkers unite let them know im ordering coffee cause i love coffeel. So please i dont like to see the bottom of my cup. All the rest of the food was from ok to pretty killer. The quesadilla burger, beef natchos, n ribblets were killer i recomend. Our waitress Marissa V. Was awesome i recommend pretty smile very nice manners, polite, very apologetic about coffee service and fries. Offered to have some made for us. But i declined. So to all in all it was a 2star Marissa made it a 3star. Yes Marrisa after the fries and slow coffee service still saved the evening and earned 15% tip. Restaurant's and customer no service be aware im back, and as always be fair but firm. No Mercy read more

Went to applebees for the first time last Friday, around 8pm. Was not that busy, I was given the wrong food. And they didn't bring out an appetizer. Manager was apologetic about the food, but we didn't realize about the missing app until after we left. I guess I would go again if I had to read more

Service was good, beer was great. The steak was the worst I've ever had. Rough, tough and practically unchewable. Drank my beer and left. I don't normally come here but I thought I'd give it try. Never again. read more

I was very surprised at how slow the service was at Applebee's; I live in the Southeast and have never had this poor of an experience. The server was sweet but the kitchen may have been poorly managed because our food took "forever"! Our waitress was very knowledgeable to help manage my choices for my food allergies so many thanks to her. read more

My wife and I were very happy to see an Applebees open in Lompoc. When we walked through the doors I was shocked to see all the cobwebs, but because it was Halloween I accepted it (kidding). The host took our name and said it would be about a 15-20 minute wait, which I couldn't understand because there were several empty tables. To our surprise, the wait was actually only 5 minutes. The atmosphere was nice, the bar was crowded and lots of TV's. The only issue I had was it was a Thursday night and being a huge NFL football fan I would have thought they would be televising the game. When we asked the host if he would have the channel changed to the game that was on the TV above our table, he gave us a fake smile and said yes....we both knew it wouldn't happen, and it didn't..he just blew us off. We finally stopped the manager and he finally changed it to the game. As for the food and service, our waitress was very friendly and stopped by our table several times to make sure our food was okay and our drinks were always full. We both had the Parmesan Steak and Shrimp, the picture was on the menu and it looked really good. When we got our meals it didn't look much like the picture, but the flavor was good. The steak was good and cooked the way I like it, although the shrimp was a little overcooked. The mashed potatoes were awesome! I would have liked to have had a soup or salad, and maybe some bread with the meal. I give our waitress and manager 5 stars, the food 3 stars, and the host 1 star for taking our name and -4 for snubbing us. Total rating is a 3. read more

This Applebee's was one of the better ones that I have been to. It's clean, staff is friendly, and food was great. It's hard to beat their 2 for $22 deal. read more

Very disappointed with this restaurant. In December, they have these signs on all of the tables that say if your server doesn't mention buying an Applebees giftcard, you get a free appetizer for your next visit. Our server didn't mention it, so I brought it up to the hostess as we were leaving. She told us that because we stood up from the table they couldn't give it to us. That is ridiculous! It doesn't say that anywhere on the sign. Don't advertise something if you aren't going to follow through with it. read more

Im finally writing a review for Applebees. And I must say we had good times (hence 3 stars instead 1). This time was horrible! My husband ordered four cheese mac and cheese with honey pepper chicken. It was a soupy mess with over cooked noodles. I ordered the cross cut ribs and the meat was so dry I was tempted to put water on it just to rehydrate it. And my food looked like it had been thrown on the plate. Needless to say we will be taking a break from this place. read more

Applebee's Grill + Bar - Soupy over cooked pasta - American Near Me - Lompoc, California

It's a nice place for appetizers and burgers, but if you're wanting great customer service look elsewhere! I was in with a few friends this past weekend, to enjoy some food and drinks. We were sat in what I thought was a nice section, until our "server" showed up. A blonde guy named Brad was very rude, it was busy I understand but we felt very rushed and ignored. Then when we did get our food we discovered a blonde HAIR...Ummm GROSS, if you go to Applebees for wings or a steak, make sure you're far away from Brad's section. read more

So what happened to the great service, fast food service and care? Bet they changed managers. Not impressed. Food was adequate, took us almost an hour to get the lunch in a virually empty restaurant read more

This is a good quick place if you don't know where to meet up. When it first open i would of gave it 4.5 stars. But like alot of restaurants, after being open for a little time. The food quality go's Down hill. But is still a good place if you want to have a few drinks and grab some food on a Friday night with your friends. read more

Bartender was very friendly and the food was good. Service was very slow. Seems like the bartenders/servers are too busy. Spent most of their time running to the kitchen and doing things other than making sure their customers are happy. read more

Went here despite the poor reviews. Seems they have a new menu going on right now so was willing to try it out. I got the ribs with garlic fries and my friend got the sirloin steak wit macaroni and bacon bits. All the food came out quickly and was delicious. My only complaint was that the fries were just a little soft. Cooked...but soft. But my impression of the place was much better than the previous reviews. I'd say don't knock it until you've tried it in this case! read more

My wife and I tried out Applebee's again on a Thursday night around 8pm and they've gotten way better. Service was quick, the food tasted great, and it definitely exceeded my expectations of my last visit a long time ago. I'm glad they were able to turn it around! read more

Our family of seven just finished dinner at Applebees. The hostess was friendly and accommodating and got us seated in a corner booth inside of two minutes. The restaurant and bathrooms were squeaky clean and both the food and the service were excellent. The Manager (John) was out on the floor bussing tables. In the times we live in, it's awesome to see management still leading from the front. Kudos for that! Our server (Kelly) was outstanding. She was very friendly and very attentive to her tables. She was very helpful in explaining the menu options and specials. She made sure to check back often and was very polite when addressing the table to ask about refills, etc. Our food came out quickly. Two of us had the all you can eat shrimp for $14.99. Great deal and the quality was good, too. Shrimp was crispy and not greasy at all. All in all, one of the best dining experiences in recent past. We were beyond impressed to see a big box restaurant running as smoothly as Lompoc Applebees is. We will definitely be back! read more

My family and I (4 people) went to Applebee's for dinner tonight about 5:00p.m. and we were seated right away , they were pretty busy, our server ( KELLIE ) came to our table within 5min of being sat , she took our order, she was very friendly & pleasant, she checked on our table about 4 times made sure we were ok on drinks and food and our dinner was really good ! So if your ever in Lompoc and want to go to Applebee's ask for Kellie for your server ,she will make your experience enjoyable! read more

Waited an hour for my pick up I walked into the building and 3 staff members saw me and did not approach me but run away instead. I sat in the store for 15 mins before someone asked what my name was. Then I thought I'd get me food no I waited another 35 mins while I was ignored. I understand that COVID makes things busier but my experience I had was awful and I was so excited to dine out with COVID going on. I payed overpriced for a dried piece of meat and stone cold wings. Extremely unhappy but I know my complaint will never be heard don't waste 30$ for low quality food you could cook at home! read more