Honest work, price is awesome, 1/2 compared to what Harley dealer want to charge me. The gentleman…read moreis really friendly too

First time at Katy Custom Cycles today to get my rear tire replaced on my 2019 Fatboy. Thumper and…read moreDan were great to deal with and I was in and out quickly. Very happy with the work that was done, I will definitely be back.

the cashiers at the front could use some seating . Also that cute girl at the front name started…read morewith an H she was really helpful .

If you need something off their shelves, you may consider it. For services such as installing…read moretires, you should go to a place where your patronage is valued. The major issue with these brand stores, is that the personnel are just employees. They have no incentive or accountability, other than being nice. I ordered tires from Cycle Gear website, to be delivered to the store. On February 12th, I went to the store, to dropped my wheels. I paid for the installation in advance. I was told the wheels will be ready on February 17th, today at 12:00. As you guessed it, the wheels had still the old tires installed. The employee I spoke to was sorry, but at the end of the day, I drove there two times, removed my tires from my motorcycle for nothing. There is simply no process or system in place. No organization. The employee that brought the wheels back to me had no clue. At least they reimbursed me right away. Bottom line, if you need service, go to a store where the owners are going to want you back. Not Cycle Gear. The funny part is they attempted to have me take a membership, so I could get discounts!!! I would rather get quality and commitment, rather than promises!!! So long Cycle Gear! good luck!

So thankful for Dre and all his help finding and changing my car jeybattery in and out in less…read morethan 10 minutes. Store was neat and clean and in a good location.

They had exactly what I needed. And Kevon was extremely helpful with installing my new car batteryread more

Really pleased with Millar's work. I have a 1998 Road King Classic I bought new at Bartel's in the…read moremarina Los Angeles. I had some health problems and it sat for 2-3 years in the garage. Wouldn't start, gas was bad, filter oiled up, etc. Brought it to Millar and he straightened it out. He did what was needed and no more but it was first service in about ten years. Runs like a perfectly tuned new bike (it's always been a good motor). I told him it was important to me and he delivered. I am back in the saddle and Mr Millar gets *****.

Veteran owned, only mechanic I allow to work on all my Harley's. Sometimes he tells me it was not…read moreas bad as I thought it was , and I never had to question the price or the work. I know my bikes are in great hands.

I was looking for an alternator belt and they have the most cost effective one in the area! I've…read morebeen to many places for it and this place was the most economical one! A staff was nice and friendly!

In and out in less than 10 minutes on a Saturday! You can't beat that!. I went in due to an issue…read morewith my battery, and the staff was ready and available to assist me. There was a bit of a line when I got there, but it moved quickly. The staff helped me see that my battery had a dead cell, and due to my warranty, they swapped it out. Anytime I need something, I stop by my local auto zone, and they are always so helpful.

I found the staff at Iron Supply Powersports to be very pleasant, helpful, and welcoming. I've…read moredealt primarily with the service department, but the parts folks were pleasant and helpful in my interaction with them, as were sales folks. Dalton, in service, was my primary contact and he was great. Jared and Rene in service are also very helpful and pleasant. I recommend Iron Supply Powersports.

I had a really disappointing experience with Iron Supply Powersports…read more I was on the way to purchase a TrailMaster they advertised for $999, and it was about an hour drive for me. Before I got there, I decided to call and confirm the out-the-door price after seeing some reviews about hidden fees. Good thing I did. They told me the out-the-door price was $2,200, which is honestly ridiculous. I've bought ATVs and power sports vehicles before, so I fully understand freight, assembly, and taxes--but there's no justification for more than doubling the advertised price. That kind of pricing feels very misleading. Advertising a $999 price just to tack on over $1,000 in extra fees is bad business and a waste of customers' time--especially for those driving long distances. I ended up not going through with the purchase. Definitely recommend calling ahead and getting a full breakdown before making the trip.

I used O'Reilly almost exclusively because they usually always have the best price for he parts I…read moream looking for and they have them n stock. This one opened almost around the corner from my house so... I have been a few times. They always acknowledge you when you walk in but its new so we will see. I have a rewards account with them so it requires that you give them your phone number to add your purchase points. Make sure you do so as sometimes they don't ask. They are so convenient I will used them unless something changes.

I would like to share my recent experience with customer service at your location, specifically…read moreregarding an interaction with Mike. When I requested his assistance in locating my cigarette lighter fuse, I felt that he was unwilling to help. Instead of providing guidance, he suggested that I find the fuse myself and return with its specifications. This left me feeling quite frustrated, as I expected a more proactive approach from someone who is knowledgeable in this area. I believe effective customer service is crucial, especially when representatives have the expertise to assist customers directly. Unfortunately, I had to go home and tackle the issue myself, which was not ideal. I returned shortly after to address the fuse issue and share my thoughts on the experience, but I learned that Mike had already left for the day. I did communicate my concerns to the other representatives, as I believe a positive attitude and willingness to help can significantly enhance the customer experience. Thank you for taking the time to read my feedback. I hope it can lead to improvements in your service approach.

Be extremely cautious if you are thinking about using this garage for wheels and a lift. I have had…read more2 trucks lifted here and both trucks the wheels rub significantly. They put wheels and tires that were too big for my Tundra. I am not an expert and was expecting them to do the job right. I will not be back

Kool Karz has installed GREAT Dash Cameras on three (3) of my cars and also on the car belonging to…read moremy son, who is retiring soon from the US Air Force! The Dash Camera on one of my cars SAVED me from an idiot driver, who hit my car and lied by saying that he was not at fault! I gave the Police the video from MY dash camera, and the Police IMMEDIATELY told the idiot to "SHUT UP, IT IS 100% YOUR FAULT!" THANK YOU KOOL KARZ!!!

Everyone in the store is really helpful has a lot of Knowledge what is good for each type of car…read moreThe person that was helping I think his name was Maddox? and he was telling me about my coolant needed to be fixed and lot of other things wrong with my car that can Benefit me in the long run great guy :)

Decent O'Reilly in the area! I was looking for an alternator belt and they had it and ready to sell…read morefor me. Inside the store a bit old and dim to me. It would be more welcoming if more lights there.

My truck is my baby, so when she started running rough and the check engine light came on, I of…read morecourse stopped at the fort Auto Zone I drove by. And boy did the universe put me in good hands! Not only did he diagnose the problem he INSTALLED the part for me right there! THAT is how customer service is done. Other businesses should take note.

Hunter, Victor, Alyssa, & Anthony was very professional, and extremely knowledgeable and helpful…read more They got the job done successfully and I left as a very satisfied customer!