Advance auto parts is my go to place for car batteries. They're never busy. I can pull right up and…read morethe guy will come out with his cart. He'll clean the terminals, test the battery and give me the best discount he can on a new battery. You can easily be in and out in 20 minutes. Advance auto parts used to have their own battery brand, but they recently switched to Sears DieHard. I've never had a problem with any of the batteries I've purchased from advance auto parts. I have used this location for at least the past 20 years. The only bad thing I can say, is that if you're expecting to go back to the same location and have them pull up a receipt from four years ago on your previous battery, then it's not going to happen. Not that big a deal though. Take a photo of the receipt with your phone and save it somewhere for warranty purposes. Highly recommended.

Andy was incredibly kind and generous in helping me with my auto part needs. He took the time to…read moreclearly explain why this was the right part for my vehicle and did it all with a smile. He was well-spoken, professional, and well-presented. I'm so glad I was able to get his name so he could get the shout-out he truly deserves!

This O'Reilly's is great. The people here are…read moreknowledgeable. And usually have 99% of the parts I'm looking for or can get them quickly. I highly recommend recommend this Auto Parts for any of your projects.

I bought a battery and it's under warranty and they won't honor it. Originally I bought the battery…read moreand they put the wrong battery on so I had to go back and they swapped it out and put an old battery in my car that wasn't what was on the receipt. I remember the guy laughing at me. My battery was bad so I went back to see if it could be replaced cause I got the warranty and they couldn't do it because what they had in their system did not add up . I paid cash and they found the receipt, but they're looking for their original receipt that was never on their computer. How is that my fault? I called and they said they would call me back the next day and they left a voicemail. I called them back and the manager was not there... they have yet to reach back to me... had to end up buying another battery and I should be reimbursed for it!!!

Went to get my battery checked and when I tell you they have excellent customer service…read moreSo I had a bad battery reason for the always jumping the car whenever I need to go somewhere....had the battery less than 2 yrs... The guy (didn't catch his name) was very nice and told me yeah bad battery....told me let's see if the battery is here in stock...but once he looked at the battery and the way it was positioned he didn't want to break anything trying to get it out to change So here comes Superstar Eddie....was able to get to the battery but one of the connectors had a lot of corrosion on it and he didn't want to break the connector So I had to go to a mechanic which was the third place I found that actually switched it out for me and only charged me $50 without breaking the connector All and all Eddie from autozone was very good and welcoming and explained what was going on and why he didn't want to try....and that what I like explanation so I can understand better

Came in for an auxiliary battery for my 2022 Chrysler Pacifica…read more This battery was knew to me and had no idea what I was actually looking for. Manuel was a huge help and went the extra mile to make sure I had what I needed. Definitely recommend this location and ask for Manuel

Don't make advances towards me, but you can make advances towards auto parts. They're inanimate, so…read morethey won't cry #MeToo, but I will. Another excellent auto parts store (many of them are), where I was able to get a bulb nice and cheap when I needed a replacement for our headlight that was out. Whereas Barbie's headlights are never out. It has similar prices to all the other stores and is a lot friendlier than a couple of the locations that I've been to in other parts of the Houston area.

So thankful for Dre and all his help finding and changing my car jeybattery in and out in less…read morethan 10 minutes. Store was neat and clean and in a good location.

Auto zone has restored my hope in good customer service. I came in the buy a battery. While I was…read moreremoving the old one a lady parked next to me asking did I work here. I directed her inside for help. While in line behind the an employee offered his assistance with a nonchalant, disrespectful attitude. I smirked because it was blatantly obvious and unprofessional. As he walked outside to "help" her, I mentioned the manager helping me that horrible customer service was a pet peeve and interaction we witness was a classic case. The employee was not able to help her a left her distressed. She said, "He was rude, disrespectful and did not help at all. " I went inside and described the situation. I let him know that this is an opportunity to gain two loyal customers. Henry, the manager did not disappoint. He took care of her and she left feeling much better. Thank you Henry. I will be back.

Extremely impressed with the staff on how quickly they took care of my return and what knew parts I…read moreneeded.

They did an awesome job! In addition to a pile of stuff, daughter brought home from college 2…read morepretty significant dents/damages to her car. Surprise! They fixed it quickly and at an affordable rate. It's hard to believe that they were able to bring it back to factory finishes. So impressed! Highly Recommend!

A big thank you to Fry Road Collision for fixing my car perfectly!! From the beginning of the…read moreprocess to picking up my car Ray was super professional, knows the car business and very helpful. Thank you Ray and also to the team of professionals that work at the shop. I'm super happy with my car!

Currently love this place…read more Was referred by someone at the auto zone on westheimer. I've only came for small things like replacing bulbs but they are quick, not too pricy, and don't try to sell me extra services. I will continue to return as long as they keep up the good service :)

I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

I have been using Smith auto for close to 30 years. It is hard to find an honest mechanic, but I…read morefound one in Smith auto. I could not recommend them more.

They guarantee their work for 2 years. Spent a lot of money for AC repair and spent the next 2…read moreyears getting them to do warranty service. After two years they washed their hands of my AC problem and I now have to go somewhere else to get my AC fixed for the same continual problem. I also had a bad rubbing noise under the hood only during cold spells. Was told the bushings had dried out on some suspension parts and that they were over due to be replaced. Had them replaced only to have the same rubbing noise return the coming winter. Incompetent???