I was looking for an alternator belt and they have the most cost effective one in the area! I've been to many places for it and this place was the most economical one! A staff was nice and friendly! read more

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In and out in less than 10 minutes on a Saturday! You can't beat that!. I went in due to an issue with my battery, and the staff was ready and available to assist me. There was a bit of a line when I got there, but it moved quickly. The staff helped me see that my battery had a dead cell, and due to my warranty, they swapped it out. Anytime I need something, I stop by my local auto zone, and they are always so helpful. read more

AutoZone - Auto Parts & Supplies Near Me - Katy, Texas

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I went into the store and waited patiently for the sales person. i just needed help to fix my plates. The male rep said," Isle 4" that was it not let me see if i can help you and just stood there but the person before me he took him down the aisle and assisted him. The location was 17603 FM 529, I WILL NOT go back to this store and the manager was Gary Johnson. The customer service was HORRIBLE. read more

If you're going to close your store an hour before the listed time, change your business hours.

My car needed headlight light bulb and wipers. Trey Adair assisted in getting all these done in the heat. He was prompt, kind and helpful. Being a woman going to Auto Zone is hard cause you don't always know what your looking for. Trey was very helpful!!! Thank you Trey. I would always go to this location because of you. read more

Good staff & good deals at this location. Wish they were open 24 hours. read more

AutoZone - Front - Auto Parts & Supplies Near Me - Katy, Texas

I noticed my check engine light come on after work and stopped by this location. I wish I had gotten the name of the worker who helped me, but he diagnosed the issue, found the part I needed and replaced it for me all within 20 minutes. Great customer service! read more

They were the only auto store that had the part I needed at 9 pm at nite. I happened to be working on a problem with my wife's car and I really though that I was gonna have to bring it to the dealership and I definitely did not want that. After reading the code with my code reader and googling the code online to find out what the problem was. I went to you tube to see how i needed to install the part. After calling a few places autozone was a hit and I went over and picked up the part. I know I saved a bunch of $$ by doing this myself. Installation was a breeze and I had the car ready in the matter of minutes. The best part of all of this meant that she didn't have to drive my car in the meanwhile. read more

Came in to get some brake pads and oil for my SUV and the worker whose name was John was very professional and helpful, was able to help me and get the stuff i needed with out much wait. One of the best autozones i have visited by far i fully recommended it. read more

These guys are knowledgeable, ever-so-helpful & willing to go the extra mile to get you back on the road motoring !! AutoZone is nationwide, so warranties are honored state to state. Only problem i had was the battery core refund only applied to one battery, as my car required TWO (2) batteries. Computer Glitch. By the tenth time of them trying data entry, line building up behind me, i told 'em to donate to their charity when they figured the glitch out. read more

Sadly, not all Autozones are the same. And clearly I can say that because, locally I have one, I've visited one in Virginia and I've actually been to this one two times whilst visiting Houston. Now, I like Autozone because they have the things I need at that given moment, and not only that, their staff is usually really nice. This staff tried to be nice, but it wasn't totally genuine and I could tell. I bought a bunch of stuff for my son, mats, steering wheel cover and cleaning supplies for his (my old) camaro. Two full bags of stuff and no one offered to help me to my car, seriously? I never thought I'd say that Stoneham MA had more "southern" hospitality than Texas....but yet they did. So would I frequent this place or even ask you to? Probably not, but hey, it's your choice and sometimes the choice is given due to the lack of choices. Happy 'zoning, ya'll read more

I am not sure if all locations are like this one, but this one will prevent me from investigating any others. I visited about a year ago and was the only customer in the store. The 3 people working were in the back of the store. I could tell that because they were yelling at each other over the music. I don't think they even knew I was in the store. The lyrics of the song playing were not edited for TV (if you know what I mean). I found it very distracting and left before I had found what I was looking for. Fast forward a year later and thought I would give them another chance since they were closer to my house than any other auto parts retailer. I walked in and was immediately greeted by one of 4 employees who were diligently stocking the store. I was asked what I was looking for. I replied and the employee pointed to a corner of the store and went about his business. After finding what I needed, I took it to the front counter and waited for one of the employees to come ring me up. All 4 were in my field of vision. Even though I only waited 45 secs or so before walking out I was not even acknowledged by one of them. I'm done with this store. read more

I have literally waited over 40 minutes to get my check engine checked out and they never checked. I ended up leaving because they told I would have to on other ppl. read more

Miguel was so much help! After going to another auto zone who said they could not change my battery, Miguel said it was no problem and changed my car battery for me. Great service! I will definitely be returning to this location! read more

Had a great experience. Went in to get my battery changed after it corroded on me suddenly one day and Eddy took great care of my car. He cleaned the corrosion with a spray and went out to replace my battery for me. That guy I could tell was working hard, and not just my car. He immediately turned to help the people parked next to me. Super nice and helpful. Will definitely come back. read more

I was there today to get my battery tested ... The store wasn't packed so the service was quick. They changed my wiper blades checked my battery and advised as to why my check engine light was on and the price of the part needed read more

Great experience yesterday picking up a new headlight for my Dodge Ram pickup truck. I wasn't sure which kind I needed but the young fellow behind the counter helped my quickly and gave me instructions on how to install myself. Grateful for their advice. Great experience also picking up spark plugs for my Harley. Keep up the good work guys and gals! read more

The woman with black hair and glasses demonstrated the WORST customer service. She had such an awful attitude and was zero help what so ever. Never going back to this location again. read more

I'm only giving this place two stars because of their staff members fixed a check engine light problem for me. It was a loose hose and he taped it up for me. He saved me a lot of time and money. Anyway, today I visited this place because I needed new wiper blades. I walked in, not greeted at all, and found the blades I needed for my car, but I wanted to be sure I was buying the right ones first. I found the manager (he was an older man, wearing a gray shirt) and asked if the blades were the correct ones. Instead of answering me, he rolled his eyes and walked away to talk to another man behind me. I stood there, wondering what the hell his problem was, but an employee named Tristan came and assured me I was getting the right blades. Tristan was nice, so it made up for his rude manager. Whatever the case, there is another AutoZone down Fry Road so I think I will go there next time I need something. read more