DO NOT TAKE YOUR VEHICLE HERE! I've given this shop multiple chances, but unfortunately, my experience has been nothing short of criminal. I have spent over $4k over several months for the same unresolved issue. First, they misdiagnosed it as a bad throttle body. Then later admitted it never need one. Next, they claimed it was the PCV valve, which they had already replaced two years prior. When that didn't resolve the problem, they said I needed a new water pump and hoses, which failed to resolve the issue. Finally, they told me I needed a $4500 head gasket repair. At that, point, I sought a second opinion at the dealership. Only to learn the problem stemmed from the previous work, which had not be done properly. I am a teacher who cannot afford to pay thousands of dollars for "guesswork." Despite multiple chances, the shop has not offered any refund or attempt to make this right with me. At this point, based on the actions (or lack there of) of this shop, I no longer believe this is a case of gross incompetence. I believe it was done with intentional deceit and I can't with good conscience recommend this place to anyone. read more

Took my truck in for a wheel balance and new front and rear shock. The cost was $2800. Two days later rear tire came loose while driving and did over $ 3400 of damage to my truck. I call the owner of DISCOUNT TIRE and was told he would get back to me , it has been 10 since accident and owner is no where to be found. Do not trust Discount CAR in Katy . They don't care if their work is done well or so . It least a call would have helped . Reporting them to Business Bureau, and Small Claims Ct. read more

Horrible in my opinion. They lied, charged me for a part / labor they didn't install. Then my car started making a loud noise. I heard the owner telling the "mechanic" to charge me for a compressor....and he showed me the compressor would cost $400 and $800 for labor??? Really? It's not the compressor it was poor quality work and not installing the baring they were supposed to do and that I paid for. DON'T TRUST THESE "PEOPLE" AT ALL! NOW IT'S GOING TO COST ME TO HAVE IT FIXED! WILL BE TURING THEM IN TO THE TX ATTY GENERAL. AND CONSUMER AFFAIRS. read more

I came here as a neighbor who has 2 BMW's said this place was good. How I was Oh So Wrong! Even my "Friends" who drink close to there had nothing but good reviews too. I was moving as I was called to work in Austin so I took $7,000 dollars out the bank to get my car repairs done. I smelled coolant in my cabin so I asked them to check it. They said I needed a new Valve Cover and quoted me $2,300 dollars. They repaired it and I was on my way. While driving on the freeway I noticed my car pulling "Heavily" to the right. I looked and there was a yellow ding on my 313s Rims on the right one. I took it back to them and they checked their cameras and the day I took it back, the video was missing. They said for my car to have an alignment took a machine they did not have so they toe'd it in and sent me on my way. I took my car back several weeks getting more work done as I was getting my car "Sea worthy," so to speak for the many trips I'd be making back and forth to Austin from Katy. I had them perform a complete front brake job. My ceramic brake pads on the left were split down the middle and needed replacement. I negotiated with the Woman their going into detail and Her showing me options to which I did not want the cheapest items on the car, but not the most expensive. Turns out they put the cheapest rotors and pads on my car which now takes more time to stop and since they didn't use Cermic pads, my brakes squeel like a 70's cadillac. Fast Forward to now. The smell came back into the cabin, which I had Discount replace the cabin filter. I took my car to a shop here in Austin and they showed me where the bolts for the Valve Cover were stripped and Discount never replaced the original valve cover. Now the valve cover is leaking down the back of my engine. Also, my tires have worn in less than a year, having the outside wear down like mad due to the toe in they aligned my car to. Today, my battery died and I had to have the battery replaced. Once I received my car from Discount, the battery light would flash ever so often when I stopped the car. My battery died so I am at the shop getting it replaced and they told me the battery was replace recently as the battery had a date of 2018. I had never replaced the battery so this battery had to have been replace at Discount which the battery had a dead cell in it. Now, I have a new battery and the Positive Cable snapped when they were replacing the battery to which they showed where it snapped before and someone jimmy rigged it back... I spent over $5,000 dollars to which I will never recover. Avoid this place if you can at all costs... They are a complete rip off. read more

Bad customer service, bad craftsmanship, really bad mechanics. Visit 1 (Approx $1500): Took my car to this shop after telling them that it stopped while been driven. I towed the car to them about 9am and spoke to Anwar Khan (Owner) and explained that it just stopped and that all the lights on the dash came on and that the car needed to be checked. I was told that someone would take a look at the car and would call me to let me know what was going on with my car. After 24 hrs, and no call from them I called them to be told that I had a radiator problem and that the radiator needed to be replaced. They also stated that the blower on the air conditioning wasn't working. I told them to repair those 2 items. I paid them for them for the repairs. Visit 2 (Approx $1000): Not even 1 week later Im driving my car to work when all the lights on the dash light up and the car starts to smoke. Again I take my car to Discount to have them evaluate the problem. They tell me that I need to replace the radiator fan and water pump. I told them to go ahead with the repairs and asked if this would be the last thing that they need to do to replace to get the car running properly. I was assured that it would be. Which was a blatant lie!!! If you dont know how to repair something... its ok to say "This is not our area of expertise." Visit 3 (Approx $289): Again, after only a couple of days. I was driving to work the lights came on on the dash, immediately the car started smoking like a chimney. I had the car towed to Classic Care Care. They told me that the radiator neck melted and needed to be replaced. They also told me that because of the smoke billowing out to the car that I could have head damage. I had the car towed back to Discount to have the radiator replaced. During this visit I spoke with Anwar (owner). HE seemed not to care that I had been to his shop several times to have my car repaired and it was not completed successfully. He didn't seem to care that I wasted several thousand dollars on incomplete or bad repairs. If you are looking to get your car repaired... STAY AWAY!!! Find another shop. read more

Brought my 2011 Ford F-150 I with an oil leak. Quoted me in about 20 mins. Excellent cash price (they add 3% for CC). Took less than 24 hrs to get fixed. Super happy. Would certainly recommend. read more

After 2 weeks from getting my head gasket crack fixed and 4 months from fixing my timing belt, my check engine light is on again! When the head crack was fixed the throttle body should've been cleaned and clearly wasn't. The spark plugs & actuators should've been replaced and weren't. Immediate difference now that Daniel at Mike's Westside Auto fixed the errors that Discount Car Care should've handled. I'll never go there again, they do the minimum to get to the next vehicle. read more

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I chose these idiots because of the positive reviews but clearly they must be paying people to write them!! If I could give these assholes a negative star I certainly would. Absolutely awful experience from the very start. Came in to see what needed to be fixed on my 2017 Escape was told brakes and rotors all the way, whatever the check engine light was for and battery. Ok fine! Decided to go with just brakes and rotors. I was told and given a print out that stated $559 after the "work" was completed I went to pay only to be charged $579 by the manager. I told him that I was quoted $559, he tells me oh taxes and credit card fee. He proceeded to go back and forth arguing with me about the mistake HIS EMPLOYEEEEEEEE made. Either that or he was trying to squeeze an extra $20 out of me for some bogus ass fees instead of talking to his employee. Ultimately he slammed down $20 to give to me ! You don't argue with a customer when you are in the wrong PERIOD !! After 5 HOURS of waiting for a simple task to be done I drove off the lot only to find out THE CAR WOULD NOT STOPPPPPP. Hard like a rock the brakes were!! I drove up and around the block just to be sure and still again the car would not stop so I immediately brought it back less than 10 minutes. Not to mention there was smoke coming from the brakes and rotors they JUST CHANGED NOT EVEN 10 MINUTES PRIOR WTFFFFF One of the mechanics came out and tried to lie and say oh it's your caliper so I said listen this car was NOT Doing all of this BEFORE I brought it to you people They bring the car back in and tell me oh it's the "brake booster" oh we don't have the part it's at the ware house come back tomorrow this is 3pm mind you so I cursed they asses out it's 3pm yall fucked up my car and now I have to come back tomorrow because of your fuck up? Wtf who does that? The guy basically tells me that he's doing me a favor and doing it for free and I'm like no don't act like you're doing me a fucking favor!! You're doing it for free because you know y'all fucked up my car!! Don't make it seem like you're doing me a favor like it's my fault what a pathetic son of a bitch!! I told them I'm not driving the car ANYWHERE with my car not being able to stop!! I literally had to sleep in my car in the parking lot until the assholes came in the next morning. Now the next morning comes and the "PART" that they supposedly had to get was mysteriously there!! How is this possible when I literally sat in my car and watched all of them go in open up the shop and I immediately went to speak to them? BS!! They had the hood lifted fiddling around doing a whole lot of NOTHING!! Gave me my car and said "it's fixed" I drove off and the brakes felt the SAME EXACT WAY IT DID WHEN I BROUGHT THE CAR IN!!! NOT SHARP AT ALLLLLL. Now tonight the brakes are back to being hard like a fucking rock. I refuse to bring my car back there again and now have to have it towed to a mechanic near me and have someone else fix their dumb ass mistakes costing me more money. I've never in my life had this experience and didn't even get a sorry, partial refund, NOTHING Absolutely atrocious and disgusting behavior, customer service and work then have the nerve to say you've been around for 20+ years oh goddddddd please don't tell anyone else that and then turn around and provide half ass shitty work pieces of shit!! read more

I desperately needed an oil change and I came to this location for the first time ever because they had the best prices compared to any other place. I came in during a time when they were super busy & literally all the garages were taken. I was sure they either wouldn't help me or I would be waiting there for hours... As soon as I walked in through the door I felt very welcomed and was greeted with great customer service. The very kind man at the counter helped me immediately and despite how busy they were & the fact that two oil changes were ahead of me, they worked very fast and I was in and out within 45 minutes! (The lobby wasn't bad to wait in either because they had charging stations for your phone, everything was clean and tidy and they had free coffee!) The mechanic who did my car was also very kind and did excellent work! I saved so much money coming here (over $170 I would have spent anywhere else) and I received excellent customer service as well as it being fast and efficient. I will be coming here for all my oil changes now and tire rotations! I would recommend this place to all my friends. read more

Discount Car Care - Auto Repair Near Me - Katy, Texas

This place flat out sucks. It's called discount care car for a reason and that's because they do everything half ass. I wouldn't trust this place to do a simple oil change either, they'll put they serviced the car but in reality only change the oil and not change the washer fluid or Coolant, or check the tire pressure. This place is very fishy and I wouldn't trust your car here. read more

I've been coming here for years, Jonathan usually helps me but unfortunately this time is different. I came in because my car broke down on the side of the road, they fixed the issue quickly and I went on about my day , a week later I come back because of the same issue and they charge me again. I try to be nice about the situation but a few days later the same issue happens and they want to charge me again . moral of the story it has been made obvious that the MECHANIC JONATHAN and the STORE OWNER are CLEARLY TRYING TO TAKE EVERY DOLLAR they can get. so thanks to this event I will be filing a lawsuit against this company. read more

I have used this place for years. Truly, they always have great customer service. While it is sometimes not the easiest communication when dropping off or picking up, due to what seems like a language barrier, the mechanics call within a reasonable amount of time and are able to share exactly what the needs of the car are. In all the work I have had done on multiple cars, the problem always seems to be resolved and workmanship must be good because the issues do not return. They do give a 3% discount for cash so I always take cash. Interestingly enough I decided to try somewhere different because I have to drive 40 min to get to this shop, but I have decided the 40 min is worth it. Convenience isn't necessarily the thing that matters the most when taking care of your car. Efficiency, communication and fair price are. read more

This shop has reasonable prices, but sometimes the service seems not quite up to par with excellence. Overall, a friendly place with decent service, but it could be better. read more

This is my oil change place in and out as usual aways a quick trip with a great price

Key thing to note about this place is that it is a 5 when the owner is present and a 3 when he is not. My father introduced me to the location when his Scion xA is stopped running spontaneously. Since the owner wasn't there, they just "solved" the problem we thought was wrong (We were only partially correct). That's why we had to take it back in to realize that there was a part 2. They give free diagnostics if you get the repairs done by them and they will give you true recommendations, even if it means that they tell you not to get something done immediately. For example, I took in a Chevrolet Cobalt I gifted to my sister (it used to be mine) and the owner was there. He not only fixed my problem, but he gave me a discount, since my family has been there before, he gave me a free fluid check (it's usually only free when you get an oil change, and he told me that I should replace my brakes shortly (free brake checks for everyone). This was obviously much better than my experience in places like Firestone. They charge you just to get diagnostics, regardless of if you get the repair done with them. Discount Car Care even drops you off and picks you up for free (given that you are in the area), so there's no need to rearrange your schedule. By the way, they have free towing, too, if you get the repairs done there. On top of that, there is free internet and free phone charging station. This place is the OPRAH WINFREY OF CAR CARE! read more

I brought my car in yesterday because it was overheating. I came back the next day to pick it up. I sat in the waiting room while 2 customers were helped in front of my me. I waited 30 plus minutes while this happened. The owner totally IGNORING me. I usually have no problem with this company but the owner neefs a class or two in manners. read more

I had a great trip to Discount Car Care. They were easy to talk to, honest and got the job done. No issues using my Groupon and got to learn all the new things that are wrong with my car! The Netflix show on the tv in the waiting room was wild, but made my 45min wait go by quick. read more

My car got even more messed up after going here. I just needed them to figure out why my check engine light was on, but now my car is leaking and I can't drive. It's cheap but not worth it. Really bummed. read more

My experience here was crap. I took it to them for a blown valve near my coolant tank and to check my ac. They said my fan was broken, which kinda was weird considering my car was not over heating, and they replaced the valve. The day I got it back, I noticed my fan was not working at all.I called back to see if they changed it and they responded with "oh yea, I left early and the other guy forgot to put it in. I'm sitting here staring at it now." This is after I paid for the work to be done and there was no call back about THEIR MISTAKE. When I went back up there, they put it in and was rude when I asked them to prove to me the fan was working, since they FORGOT to put it in the first time. The worst part is come to find out a few weeks later, they lost a small part of the new valve and my tank was leaking again and the fan was not even the issue for the AC. Trash!! read more

I highly recommend this place! Every time I need to go, I'm always treated with professionalism and courtesy.. From the guy swiping the floors to the managers. The last time I was there, I thought I was going to be there for several hours, but Jonathon got my car taking care of in under 30 minutes. Thanks! read more

Amazing service!!! Thank you Johnathon!!! We don't go anywhere else! Johnathon is a very trustworthy mechanic. He's never over charged or added unnecessary things to the bill. Thank you! If you need a car repair, this is the place you go to! They give Veterans 10% off too. We appreciate that as well. Thank you for great service and getting our car back so quickly! The Hosack's read more

I originally found these folks through AAA when I moved to Katy from the Willowbrook area several years ago. I keep coming back because I get excellent service at a fair price. They even have coupons on their Web site for those who aren't AAA members. Most recently I needed an alignment, but it turned out my tie rods needed replacing before that would work. Jonathan, the mechanic, explained it to me in language I could understand (I'm a computer programmer, not an idiot, but car talk usually goes over my head). read more

I took my car here because my car was having issues with the AC. they charge for a diagnostic which is suppose to say exactly what the problem is. The mechanic said I just needed coolant after his diagnostic and then once filled he said ohh and the compressor is out. after already saying everything else was fine just needed coolant. The owner has no idea what he is talking about. the customer service sucks ass. and they still charge for a diagnostics where they couldn't prove anything that they were saying. if you let them they will rip you off! I would never recommend to anyone! read more

Mechanic or fraudster? I took my car to discount car care on 21946 kingsland blvd to diagnose an electrical problem on Monday, they told me it is alternator and they will charge me $300 to replace it, I agreed to that and went their the next day on Tuesday, problem was still the same, they said the new alternator was bad and asked me to come back again on Wednesday, on Wednesday when I went there problem was exactly the same, I requested my refund at that point because they could not resolve it. They asked me to give them one more day so they could put my old alternator back and refund me my money. When I went their to pick my car on Thursday they refused to refund, claimed problem has been resolved while it clearly hasn't. Told me to drive away and ask me to come back the next day to see the owner. When i was driving back tire pressure light came on. When i was checking air pressure I saw they have changed my front two new good year tires and old rusty tires of solar and dolar are installed there. This is clearly theft of property and doing fraud at the same time. Now owner Anwar is saying tires are not his problem he isn't gonna check his video tape and won't refund me my money either for the problem which hasn't resolved yet. In pictures you can see the difference between front tires he stole and installed old crap and my rear new good year tires. May be they stole wheel too because now front wheels look way too rusty. read more

I have a 2005 Lincoln Towncar and for the last 4 years I have only used Discount Car Care. They the very BEST car repair shop in Katy and their service is 1st class and their prices you cannot beat anywhere in Katy. Looking for a really great car repair shop......they are 6 STAR. read more

First time at this place and I won't be back! Customer service sucks, the engine light came on after I picked up my car, took it back they said it was fixed, on the way home engine light came back on i decided to take it to another car place, they checked everything out, come to find out they left a hose loose and air was leaking out. no stars for this business. read more

This is the only place I trust to come get my vehicle fixed. They are always truthful fixing only what needs to be fixed. I have never had a problem here either. I've also never been ripped off here, in fact they have helped me out a couple of times. SUPER FRIENDLY AS WELL. I love this shop and I will continue to bring my vehicle here. They are very understandable and trusting. read more

After wasting time at other repair shops and getting told repeatedly that they were overbooked(even with set appointments). Discount Car Care did what they said. Set an appointment for 2pm. Showed up at 1:50. Walked across the street for lunch. Walked back and my car was ready. It may have only been a simple oil change, but they got it done quickly, and cheaply. I walked in expecting a $35 bill. Only spent $25. For now on all of my auto mechanical needs will be at Discount Car Care. read more

These idiots didn't call me when my truck was finished instead they locked the place up early and left ? Now I have no way of getting my truck? How stupid can you be. Terrible service read more

Went there yesterday for a state inspection, they promised to have it done in around 25 minutes and when I came back to pick up the car, it was ready to go! I can't give them a 5 star on the fact that both times I was there (dropping the car off and picking it up) I had to wait to be greeted. One of the mechanics saw me waiting and instead of telling me someone will be right with me and acknowledging my presence, he just yelled out "CUSTOMER!". read more

Took my car in to see why my AC stopped working. Said that my vehicle needed a new part that they would order from the dealership. So I left after they told me that they would call me when they got the part later that day. 2 days later I had not heard a word so I called them and they were extremely rude saying I had to call them the next day when the "right" worker was in. So I call them the next day and the "right" worker answers the phone and tells me that they haven't even started ordering the part needed for my car and tells he'll call me right back after he finds the part. I never got a call back. Avoid this place like the plague read more

They seemed to be guessing on a simple oil leak repair, had to go there 3 times to get the leaked fixed. Damaged my grill on truck and tried to repair the grill without saying anything. Zip tied and glued the grill back together. Not going back to say the least. read more

Jonathan and his team were amazing getting us through a bad string of breakdowns with our van. They showed us a level of customer service rarely seen in today's world. They aren't out to break your bank with their pricing either. read more

They charged me for a complete A/C job then after taking it to multiple mechanics I found out they never replaced any parts!! After already charging me thousands for the repair!! Beware of their tactics. I would never take my vehicle there again. read more

I like John. My problem was being accused of "dinging" someone's mustang there. Very unprofessional accusing someone of doing something malicious when they didn't. Even if it WAS an accident BY ME, I'm a respectful person and would have owned up! John called me with the accusation and I came right back!! The kid said they had it on camera (which was a lie) and refused to show me!! Why would I ding your car, come back and lie about it? It was never that deep! I even let the poor kid look himself and he saw nothing! But still thought I did it!! Word of advice to whoever parked the car there in the first place! Stop parking the cars together so close and you won't have this issue!!! read more

We were traveling and ran into car issues on a Sunday, called Discount Car Care because​ they were one of the only places open on a Sunday. Even though they were super busy they fit us into their schedule. They called to give details when they said they would, and the fix was so easy they didn't charge us...even though they were super busy and took some time to look at. Thank you, ​Jonathan! read more

I went to this place because it was open on saturday. I usually go to the Toyota dealership. My car had been making strange noises and was steadily getting worse. Jonathan drove my vehicle and heard the noises and put it on the lift. For several minutes he not only examined the vehicle but had others help as well. He even put it on two different lifts. Eventually it was discovered that the car had very little oil in it. The dealership that provided the last oil change did not fill it up properly and I was lucky that the engine did not seize. I will now go there for service rather then the dealership. All employees that I encountered were very polite and professional read more

Don't take your car here unless you want to be ripped off. I took my wife's 2009 Honda Pilot here because her ac went out. After I paid $150.00 for supposedly labor and parts I found out it was just a bad relay. Where was the honesty and integrity of informing customers of true price and labor. The relay to get the ac working again was only $20 bucks and all you had to do was take the bad one out of the socket and plug in the new one so I paid a mechanic $130.00 to unplug and plug a relay what a bunch of bulls(!". read more

I dealt with them from 12/03/2010 - 12/06/2010. They do great transmission work & are really helpful with financing! They rebuilt the transmission on my VW Jetta, even I understand VW parts are expensive & hard to come by but it was a lot easier than I thought. I took them 2 days to complete the work which was reasonable and they did it about $300.00 under my budget! I was pretty satisfied cause the extra money went towards Christmas. I recommend you as well as family & friends to this auto shop. read more

Never go here. They charged me for a complete rear brake job and when I returned the car because I heard grinding the recommended I get new brakes up front.... 2 days later I hear grinding again and realize the entire brake pad is flipped over and rubbing on the wheel.... You will have regret going to this place. Please don't make the same mistake I did. read more