This was one of the better experiences I've had with a contractor. We added a stationary piece of…read moreglass to a pony wall in our shower. From day one, Jacob was communicative, the process was explained in detail, and the end product is beautiful. Every one of the interactions from measurements , install, to billing was professional. Very happy !

We've got a lot to say, but I'll just hit the highlights. Took 3 tries to get it right. They'll…read moreblame you (for their mistakes) and call themselves "doing you a favor" when they "only" charge you for the materials to fix it. All in, we ended up paying an extra $1000 because they couldn't get it right the first time. Asshat thinks it's ok to yell at justifiably unhappy customers.

Great communication, competitive pricing and friendly employees and front office. Great experience…read moreoverall and we're really happy with the work. The install was done swiftly and professionally. We will definitely do additional windows from them in the future.

We recently had the glass replaced in 30 windows in our home. The entire process, from quote to…read morecompletion was great! Sergy and Jeff were masked and took their shoes off at the door. They were professional, efficient, and even made sure the dog didn't get out while they went in and out of the house! I enjoyed working with Carol in the office too. Can't say enough how pleased we are with King County Window & Glass!

Paul has helped me in re-caulking the bathroom, replacing light fixture, securing an outdoor lamp,…read moreand paint over different places. Good quality of service and great in communication.

Paul was great in communicating about my project and scheduling time to complete the project. Paul…read morewas very dedicated to providing quality work installing my doors, trim and painting. Paul is a rare clean handyman constantly taking their shoes off and sweeping and vacuuming their mess as they went. I believe Paul's pricing for the work was very reasonable. We are very pleased with the end result.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

I had several windows replaced in my condo earlier this week. Josue and Emilio did a fantastic…read morejob. Showed up on time. Did meticulous work. Cleaned up afterwards. 100% trustworthy. The manager, German, came by the week before to scout the location and ensure they had the right equipment to replace a specific window four stories high. He also showed up at the start of the job as well. I'm very pleased with the overall work and the communication throughout the process. Wouldn't hesitate to recommend these guys, especially German, Josue and Emilio.

Horrible experience from start to finish. It seemed like the owner was more focused on automating…read morecustomer interactions with AI than on providing actual customer service. I ordered a single sliding glass door, and it took approximately 178 days--nearly six months--to have it correctly installed. The original installation included the wrong door, and the installers also damaged the fixed panel. What made the experience even more frustrating was the repeated failure to honor scheduled appointments. Multiple times, the company scheduled and confirmed service visits, only to never show up or communicate that they weren't coming. Each time, I had to move furniture, remove window coverings, clear access to the door, and rearrange my schedule, only to do it all over again for the next appointment. This level of service is simply unacceptable. If you're looking for Milgard products, I would recommend Sound View Windows or Lundgren Enterprises instead. Based on my experience, they offer much better customer service, often at the same or even a lower price.

This review is solely for the experience with scheduling service and not for the quality of the…read morework. I called Pierce County Handyman for reinstalling 4 outside corner sections of baseboard and adjusting 2 transition pieces that had been installed improperly previously. They scheduled me for a visit about a week later so an estimate could be provided. Then a day before the scheduled visit, they asked to reschedule it due to a personal reason. I agreed to reschedule. They showed up on the second appointment and provided me with a service quote and a proposed service date. I got back to them 2 days later confirming the service and was informed the previously proposed date was no longer available. They then proposed a new date in the morning which I agreed to it. 1 day before their schedule service date, they call asking to reschedule from morning to afternoon, which I also agreed to. Then on the date of service, they texted me 2 hours before their scheduled start time to attempt to reschedule for a different date. I let them know that I had made plans for the work to be done that day and that if not possible, then to cancel the whole thing. They weren't able to come out and the service was canceled at my request. A total of 3 weeks and a half went by with multiple service days agreed to and subsequently rescheduled on Pierce County Handyman's request. In the end, no work was done...

Matt installed a new front door and some pantry doors. His work is excellent and pricing quite…read morereasonable. He took care of everything from purchasing the doors to installation. He was most pleasant to work with and got the job done in a timely manner. I would not hesitate to hire him again for future projects

What a great man, Marques Sledge is a hard working father, husband and pet lover. He shows up on…read moretime, he doesn't sit around and jive on the phone. The man works until the job is done. My Lifetime shed was partially completely and I needed help to finish the project. Margues showed up at 8 am, in cold sunny weather in Feb. 2023, and worked four hours completing the project as directed. I would hire Marques again to handle many of my personal and business needs! God Bless Marques and his family!

I hired Marquis to install a doggy door. The install was tricky mainly because I bought the wrong…read moredoor. Marquis went to Lowe's and purchased the correct door and got it installed. He was friendly, capable and honest. I can definitely recommend.

Vatilii gave very complete estimates and provides them usually by the evening of the day after his…read moresite visit or early the next day. His estimates are generally in the same rage of other bidders. He has completed each of the projects usually when he has forecasted it unless supplies were insufficient. I have included pictures of 3 projects he has done for me. Project 1, he installed wall tiles, hardware, plumbing and a shower door. Project 2, installed wall tile and the plumbing for the Master bathroom soaker/tub. Projects 3, cut, sanded, stained, clear coated red oak 16ft hand rail for a 15 and 16 set of stairs. His accuracy, attention to details, use of advanced tools was demonstrated with identifying one of the walls of the guest bathroom was not straight/level and he made the appropriate modifications to fix the wall before he installed the wall tiles. He works very hard and cleans up when he finishes. You get a knowledgeable, quality mind and consciousness contractor that keeps his word and meets or exceeds your expectations. He conducts himself as a professional and you can see it in his work.

I hired V B Custom Fix to address a problem with a leaking gutter that was resulting in some water…read moredamage to adjacent wood trim. Vitalii was able to respond on short notice and quickly diagnosed the problem as simply a blockage in the downspout. He fixed the gutter issue, and then repaired/replaced the damaged trim, caulked, and painted everything so that the repair was invisble. He was very communicative and courteous throughout the process, as well as very reasonably priced. I'm glad I hired him for this work and would be happy to hire again for future work.