I've been with out a car since November due to an accident and not finding the car I want. Been…read morelooking and looking until I found this gem. Called the dealership was connected to Richard Garcia sales man. I set up a time to look at this vehicle not only was he super friendly but he informed me the jeep was at the sister store in Tracy he hand delivered it for me. I fell in love with this car and Richard was able to make it work in my price range. Honestly I'm use to spending 10 hrs at a dealership. They picked a great financing company with putting minimal hits on my credit which was important to me. The whole process was awesome and quick. Because I work close to the dealership Richard picked up my car and had it detailed for me. Had a slight problem with the lift gate but they got it fixed right away. Highly impressed with everyone here!! Go see Richard Garcia for your next car!! Hopefully this jeep is my forever jeep but if I need another vehicle I will be coming back!! Thank you everyone!!

Very disappointing experience, especially since we purchased our vehicle here…read more We brought our vehicle here Saturday morning because it was experiencing dangerous hesitation/lagging when accelerating, particularly when merging into traffic. We chose this dealership because we purchased the vehicle here and trusted them to handle the issue properly. We were told the catalytic converter was the problem and that Ford would cover the repair at no cost to us. We were told the vehicle would be ready Wednesday and dropped off Thursday morning. The communication throughout the repair was extremely poor. We repeatedly had to call for updates because the dealership was not contacting us when they said they would. We also learned that an additional part had been replaced without our knowledge or authorization. That repair was covered under our extended warranty with a $100 deductible, but we were never contacted before the work was performed or given the opportunity to approve the charge/ know what was going on. When my bf questioned the $100 charge over the phone, Eric told him, "At least it was $100 and not $300." The amount was never the issue. The issue was that the work was performed without our authorization. Instead of acknowledging the lack of communication, we were made to feel like we should be grateful the unauthorized charge wasn't higher. Then Thursday came, and the vehicle had not been delivered because the drop-off had apparently never been scheduled on their end. My bf had to leave work early to deal with the situation. We were also concerned about whether the original acceleration problem had actually been resolved and whether the vehicle had been properly road-tested. Today, Chris, the manager who had been out yesterday, called my bf. Unfortunately, the conversation was just as disappointing. My bf explained that the issue was communication and authorization, not whether the additional part was covered under warranty. Instead of acknowledging the communication failure, Chris focused on the fact that the part was covered. He also stated that there had been no calls for updates and that things were not scheduled because they were "too busy." The only resolution Chris offered was to remove the newly installed part and put the OLD FAULTY PART BACK ON THE VEHICLE. That completely missed the point. We were not asking them to undo a necessary repair, we were asking why the repair was performed without our knowledge or authorization in the first place. What was most disappointing was the repeated lack of accountability and the rude way our concerns were handled. We were repeatedly treated as though we were the problem when we were simply asking the dealership to take responsibility for mistakes and communication failures on their end. A simple apology and acknowledgment would have gone a long way. We ultimately paid the $100 deductible to get our vehicle back. We expected much better from the dealership where we purchased our vehicle. The lack of communication, unauthorized repair, failure to properly schedule the promised delivery, and the way management handled our concerns completely destroyed our trust. We will not be returning here for service or purchasing our next vehicle from this dealership. We will be taking our business elsewhere.

we had a great experience. The staff was wonderful and very knowledgeable and super helpful. I…read morewould recommend you buy your next Chevrolet from them.

Bought a new truck from here 10 days ago and has an incredible experience. Had been looking at a…read morecertain vehicle for 2 weeks. Met my salesman Pouria who was easy to talk to and wasn't pushy or ask for my number. I told him I would be back. When I came back I went to him and told him I wanted a test drive. We test drove 2 different vehicles with no pressure. Came back a couple days later and purchased due to the friendly staff and no pressure. Pouria is awesome and works hard to provide excellent customer service. I would trust him again and recommend him. Moe the manager was very helpful and upfront with stuff and was awesome. Gino in finance helped us get many rebates that we qualified for and was also easy to work with. Service department here is outstanding. Luke the service advisor is the best I have ever worked with and he's him regularly. Gina the cashier is always friendly and outgoing. The overall experience here was outstanding 5 stars. We will be buying from here again and continue to get service here as well. Way better than when it was winter.

Wanted to bring attention to an extraordinary Service employee at All Star Hyundai in Pittsburg,…read moreCA. Tabetha Shaw. I recently purchased a 2026 Ioniq 5, my first EV, in July and had a warning light come on for the electrical system. Tabetha went above and beyond to make sure I was taken care of and that I was happy with the service they provided. She restored my faith in Hyundai that they are a good company who cares about their customers. Customer service is something of a gift not everyone knows how valuable it is, she deserves some recognition and to be rewarded. I am convinced she keeps your customers happy and returning to Hyundai. Please know because of her I will continue to praise Hyundai service to all I encounter and I will encourage them to purchase their vehicles here also. In the age where everyone is quick to complain I wanted to give praise where it is deserved. Great job Tabetha you are an asset and valuable employee for your company. :)

Because of dealing with this service department, I would never buy another Hyundai ever again! And…read moreI was going to look at the SUV options! But hell no! Sonata turns out was burning oil, a known problem! The way this service department went back and forth with me then ultimately decided it wasn't a defect and wasn't covered under my warranty after months of me going back there just was appalling! And there's no courtesy shuttle either to anywhere even being in the middle of highway 4! So had to rack up many uber charges since they just had to keep my car all day all the times I had to deal with it! Nope not happening ever! Oh and the piece of metal pile, well it was a great few years but clearly it was never built to really last. It

Brought my Honda in for a warranty repair. Bunna made everything easy! A frictionless experience!…read moreFriendly and explained everything well. Communication was excellent. The best experience I've had with a service advisor anywhere! If you need service, Bunna will take care of you! Cheers - Eric

I told the General Manager in June that I would not post to social media regarding a very very…read moredisappointing experience with His Dealership . He asked me if I would please give them another chance and bring BOTH our Hondas for service . Yesterday after a 200 oil and tire rotation they tried to charge my wife 200 more dollars to install 2 basic air filters. My wife was able to bring them back reality but this is the end . No respect for our time, money and effort to forgive and forget. There are plenty of places that are happy to treat us fairly and with some semblance of decency. .! Epic Fail

we had great service working with Kole and their accountant. theres a great selection of cars and…read moretrucks at this dealership. i will definietrly shop here again. thanks for the help finding our new family car!

Extremely disappointed with the service department regarding my 2024 Ford Bronco warranty claim…read more My Bronco's motor failed, so we brought it to the dealership expecting support and communication under Ford's warranty process. The service representative, Mauricio, informed us repairs would take about a month and promised us an update by mid next week (around 05/13). That date came and went with absolutely no communication. By 05/18, after multiple unanswered voicemails and no callbacks, I finally asked to speak to a supervisor. Suddenly, Mauricio was available to take my call. When I asked for an update, I was told the exact same thing we had been told two weeks earlier: "Ford hasn't approved it yet." I then asked for Ford's direct number so I could understand why my repairs were delayed. Mauricio provided me with a customer relations number and a repair reference number that he apparently knew would not work. After realizing I had been given incorrect information, I went into the dealership frustrated, understandably so after weeks of poor communication and feeling ignored. Instead of helping resolve the situation, Mauricio's attitude was essentially "back off and leave." I later contacted Ford Customer Relations myself and learned the truth: Ford Warranty was actually waiting on the DEALERSHIP to send photos of the motor. In other words, the delay was not Ford -- it was the dealership failing to do their part while I was repeatedly being told otherwise. Customers should not have to chase down answers, be ignored, or feel lied to. Communication, honesty, and accountability go a long way, and unfortunately I experienced none of that here. Very disappointed with how this situation was handled.

I've already given these guys a five star review in the past…read more I've had auto tek do over 10 repairs over the last 10 or so years. Jay and his team are phenomenal. I've come to really trust these guys. I can tell you with a lot of experience from them that they don't rip you off. They do great work. Most recently, my car had smoke coming from the engine and exhaust and instead of charging me for an expensive part from the dealership, they found the bolt that I needed from inside their shop and save me money from having to buy the entire package. They've done stuff like that quite a few times, keeping my cost low. They once had to replace my turbo and BMW was going to charge me $9700 to do it. They found a used turbo, put a three year warranty on the part and charged me $2,900. That was close to $1000 cheaper than the next cheapest guy in Antioch.

I've been going to auto tek for the last eight years. I had two transmissions done two engine…read morerepairs and host of mechanical problems fixed , the service is outstanding never had issues with repairs The customer service was excellent. This guy named Jay explain everything in detail made me understood everything that was going on with my car. His expertise was comforting and the pricing for repairs are the best in Antioch after thorough research

Man, I wanna say thank you Ethan for all help. Best customer service. This guy to be recognized as…read moreone of the best leadership AutoZone and was very helpful and understanding.

Was sold the wrong coolant for my Benz about a month ago. Then when I went back to her more the…read morelarge asian man gave terrible customer service. Showing no empathy that one of his employees sold me the wrong product. He continued to look at me sideways and gave me no response as if I was being an inconvenience to him. Can you imagine being of concern about your car and you're just being blankly stared at. They are also allowing their employees to perform oil changes in the parking lot and allowing paying customers to pay them in their pocket. I've seen it many times and have even been offered this "service" . I'm almost positive that these men who work here don't know what they're doing and will do/sale anything. This is by far the worst Autozone I've ever been to. Everytime I come here, it's a lack of customer service and lack of knowledge. And no empathy whatsoever. Any other Autozone the employees are happy to help and actually offer knowledge. This one never does. The Asian man definitely needs To be fired immediately. Especially if he's the manager allowing this type of service. And allowing additional services to be done without the correct procedures and warranty. I definitely will be reaching out to corporate to let them know about this experience. Because now I potentially have messed up my car at the negligence of this store.

Fast Eddie's can repair any car or truck with speed, at the best price. The staff is knowledgeable,…read morepersonable, and professional. This is the only shop I allow to work on my 1989 Nissan pickup.

We had our F-150 inspected because it had a horrible odor, and the team took the time to thoroughly…read morecheck it out. Since they couldn't find anything mechanically wrong, they didn't charge us for the diagnostic and instead honestly recommended getting the truck professionally detailed before taking it to the dealership if the smell persisted. We followed their advice, and the odor is completely gone! We really appreciate their honesty, professionalism, and generosity. It's refreshing to find an auto shop that puts customers first instead of recommending unnecessary repairs. Highly recommend!