I recently took a trip and I found that packing was much easier... All my laundered clothes were…read moreorganized and folded properly. Going back to doing my own laundry is definitely out of the question. Considering my time and the cost of the machines at a laundromat, Laundryago has a permanent customer!

I use the drop off laundry service. The lady and gentleman that weighs your clothes are nice. It…read morecan get pricey, but worth it if laundry isn't your thing. It's an easy quick process, 24 hours turn around time. Clothes are packed by color and neatly folded.

They are so trustworthy! Leave the washing to them!…read moreJason is a jewel! I bring blankets, blankets and more blankets to this wonderful place.

I have trusted my laundry at this location for the past 3-4 year. It's such a wonderful option when…read moreyou can't quite wash your heavy duty items in your home. My laundry comes back cleaner than it ever was to begin with. Will continue to come here!

This is a clean and well-maintained place to do your laundry. There's always someone here taking…read morecare of the facility, which I appreciate. Occasionally, I do see some homeless individuals around the area, but it hasn't been a major issue during my visits. Parking is easy, with a large lot for the strip mall. I used to get water here as well, but since they upgraded to a new machine and raised the price, I haven't been coming as often for that. Overall, a solid and convenient spot.

The Laundry Room is located near the busy intersection of Colorado Boulevard and Allen Avenue. It…read moreis a great place to do your laundry. They have staff on premise. The machines are new and incredibly efficient. There is plenty of space to fold and separate your laundry. All the areas in this facility are clean and well kept. What's most important is their machines do an excellent job of cleaning your laundry. The dryers are also very efficient. It is a pleasure to take laundry to this facility. They have optional assistance that is available at a charge. The last time I was in the facility there were plenty of machines available. Different days create different needs. It's nice to know that they are open early in the morning at 6:00 a.m. Their doors close promptly at 10:00 p.m. There are carts to help you move your laundry within the facility as well as to your car. There is plenty of parking in front of or near The Laundry Room entrance. It's also nice that there are plenty of boutique places to eat or get a quick cup of coffee.

Professional, Efficient and Friendly! Excellent work and…read morefair pricing. My jackets were well taken care by their wonderful staff.

Amazing service, quality work. They really know what they're doing, and their prices are very…read morereasonable.

Laundromats overall are so expensive. The double washer (which seems slightly smaller than an…read moreaverage home washer) is $3.45 each, you can do 8 loads at once for $10.95, and they have triple and quadruple load machines as well. Dryers are $.75 for 10min. Why I'm giving this such a great review is that the entire time there was a staff member walking around asking if people need help and cleaning with disinfectant spray all around the washers and inside!! The place was overall Pretty clean.

Insanely expensive. This place literally defines the phrase…read more"nickel and dime" Washer prices are $6.10 dryer prices $1.05. The cheapest washer is still almost 4 dollars per load and it is so tiny. Compared to an average residential washing machine drum size it's a joke. Hot water wash will cost you even more. Dryers take two runs to dry anything. I actually dried a very light load of clothes in a large dryer two times and they were still damp. You will definitely feel scammed here. No wonder the place is practically empty. Card reader system is also glitchy. See photos. And to management's "response"... Half of my all my reviews are 5 star half are 1 with plenty in between. I like to call BS when I see it. Manager's response to my review SHOULD have been "sorry to hear about the non drying dryer, what machine was it?, please come in for a refund" But no such good business practices here, just continue scamming and overcharging those unfortunate enough to need laundromats (typically poorer people) with subtle nickel and dime pricing and dryer heaters that don't work. Perhaps I should escalate this and get some independent testing done to prove that the dryers are not fully heating ? Would make for a good local news story and some karma payback for such exploitation of others for one's selfish greed.

Parking: Street parking in front and parking lot in the rear…read more Had to get a suit jacket and pant tailored for an upcoming wedding. I don't remember their names but I was received warmly and quickly on drop off. Needed my jacket fitted around the chest and my pants tapered + hemmed. Very quick to size me up in person and the turn around was quick! Amazing work for the price. Thank you so much!

We brought out oversized bedspread in to be laundered since it didn't fit in our machine. Not only…read moredid they take great care in handling and cleaning the bedspread, it was ready two days earlier than anticipated. The woman at the register was very friendly and nice to talk to as well.

My experience with Concierge Cleaners was awful. I found them to be incompetent, dishonest and…read moreunwilling to reimburse for clothes they ruined. Here is why: Our home was damaged in the Eaton Fire. Our clothes were smoke damaged and had to be professionally cleaned. Our remediation company recommended Concierge Cleaners. In hindsight, I suspect they got a kickback "Shane," (as he calls himself, is apparently the owner of Concierge Cleaners) picked up the hundreds of items to be cleaned. We were unable to live in our house for months, so the transfer of clothes was chaotic. After numerous requests, "Shane" finally gave an estimate which was far less than the amount ($2,533) that they ultimately billed. Among the clothes Concierge took were several expensive coats and suits. We obviously expected them to by dry cleaned. Instead, Concierge threw them in the wash with the underwear and t-shirts. Literally, they were put in a washing machine which ruined the fine wool, then put in a dryer which shrank them. Then they were tightly folded and wrapped with the laundry. The suits and coats were obviously ruined. When we informed "Shane" what happened we assumed he would act professionally and offer to compensate for the damage. When mistakes happen people with integrity take responsibility. But integrity is not "Shane's" strong suit. First he denied ever having the suits and coats. Then he claimed they could be fixed by dry cleaning them. That did not work since the fabric was already ruined and the suits shrunk two sizes. I told "Shane" we would be satisfied if Concierge paid just a fraction of the cost of replacing the suits. We have a lot going on trying to make our house habitable after the fire and don't have time to mess with an incompetent and dishonest dry cleaner. Unfortunately, Shane stopped responding and is now unreachable. So now we have to haul this clown into small claims court to get him to pay for the damage he caused. I have lived in the Pasadena area a long time and know there are good and reputable dry cleaners. Concierge is not one of them. If you want someone who does not know that fine wool suits have to be dry cleaned, lies about what happened to your clothes, and refuses to compensate you when he ruins your best clothes, then you will love "Shane" and Concierge Cleaners.

I decided to give Concierge Cleaners a shot after reading some of the reviews, as well as…read morecontacting other dry cleaning services in the area. First of all, the prices are pretty reasonable, being much lower than some of the other options in the Pasadena / Altadena area. When I called Concierge to inquire about prices, the man on the phone told me Men's Suits were $17 and dress shirts were $5. It sounded like a pretty good deal compared to other cleaners, so I dropped off two suits and two dress shirts on a Tuesday afternoon. The woman at the counter was very friendly and gave me a receipt ticket in which she instructed me to "ignore the date on the ticket" and that I "would receive a text when my items were ready for pickup." A few other women were in the small storefront having alterations done, should you choose to utilize that service offering. Two days later, on Thursday, I received the text that my clothes were ready. I headed over to pick up my clothing and inspected everything. The dress shirts looked fine, pressed and hung neatly. One of my suits had a small white powder stain on the front sleeve, but it came off quickly with a moist towel. The other suit looked great and everything seemed to be fine with the rest of my order. However, the final bill was $49 plus tax ($50.72 all in), which didn't match up precisely with what the gentlemen quoted me over the phone. However, it was close enough so I decided to pay the bill and not make a fuss. Obviously, there is some discrepancy with the pricing, as it wasn't listed online. I could have been a stickler for the extra $5, but I decided not to make a big deal of it as one of the other dry cleaners nearby quoted a price of over $40 for a suit cleaning. Parking is sometimes difficult in the small strip mall, with Fluffy Puppy and Captain Tobacco customers. However, there is a dedicated two spaces directly in front of the store for a quick in-and-out visit to the Concierge. A good option for dry cleaning in the area for a first visit.

Simple, professional, and quick!…read more The employee is very experienced and made everything smooth and easy for me as a first-timer. I brought in two vintage Dior shirts and I'm beyond happy with the results. $25 for 2 shirts need extra care. No No pin holes. No need to worry about anything!! I've found my place!

I never write reviews, but this business earned/ deserves it! I have to tell you this place is one…read moreof a kind. Customer service, personal attention and professionalism are off the charts. It's very rare these days to find a business that cares about their customers and providing a community service at an extremely elevated level like Magic. My first visit to repair a zipper on a beloved jacket. They fixed it better than I had expected, charged me an unbelievably fair, dare I say down right low, price and gave me a gift card to boot. These guys are the real deal, one visit made my family customers for life. I will tell anyone with a need for cleaner/ alteration or repair this is the place to go! Thank you again for the stellar repair and kind attention! Happy New Year Magic!

A little pricey, but machines are new and the place is clean :) It's usually not too crowded.read more

UPDATE- 0 Stars- Immediately after leaving my review below this one, the owner pulls up to the…read morelaundromat and yells out "who is Jacqueline S?!" She began to yell at me and scold me in front of my toddler for a good 5 minutes. I was super uncomfortable and my son was scared. What a weird "business professional" to feel comfortable yelling at a customer in front of her child. My previous review stated facts, let's make it a more positive experience for customers instead of trying to scare people into leaving a good review. PREVIOUS REVIEW- 3 Stars - I like this laundromat but it's almost impossible to get laundry done here in a reasonable amount of time. The weekends are understandably busy but then during the week the employees who wash the drop off laundry take up all the washers and dryers. It's pretty frustrating. You end up being stuck here waiting for a washer, counter space to fold and a dryer (especially a dryer). They leave the clothes just sitting in the dryer or washer and get to it when they get to it. Even though they notice customers waiting. There has to be another system for drop off laundry, it's not fair to walk in customers. Or, this might as well be just a drop-a-load spot.

Good environment, bad, large machines are a little bit expensive and my experience one the ones I…read moreuse it gives me a hard time to put in the coins for me a tink they need checking more closely and fix it , over all is plenty of machines and tablets everything is nice and clean.

Dirty and overpriced laundromat. Some washers have mold on the rim of the doors and rust on the…read moresides. Prices are not displayed on larger machines; half of all machines are broken or just do not work.