Simple, professional, and quick! The employee is very experienced and made everything smooth and easy for me as a first-timer. I brought in two vintage Dior shirts and I'm beyond happy with the results. $25 for 2 shirts need extra care. No No pin holes. No need to worry about anything!! I've found my place! read more

Magic Cleaners & Laundry - Sewing & Alterations Near Me - Pasadena, California

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I never write reviews, but this business earned/ deserves it! I have to tell you this place is one of a kind. Customer service, personal attention and professionalism are off the charts. It's very rare these days to find a business that cares about their customers and providing a community service at an extremely elevated level like Magic. My first visit to repair a zipper on a beloved jacket. They fixed it better than I had expected, charged me an unbelievably fair, dare I say down right low, price and gave me a gift card to boot. These guys are the real deal, one visit made my family customers for life. I will tell anyone with a need for cleaner/ alteration or repair this is the place to go! Thank you again for the stellar repair and kind attention! Happy New Year Magic! read more

10/10 as usual. Rare for a business to feel so personal these days like remember remembering your name when you walk in. I think one of the best places about this dry cleaning service is the communication. They always call and confirm things if there's anything that's questionable. They are also very generous with the discounts, especially when I have a big order. I've never had a single item negatively affected, and they're really good at getting out stains. As I mentioned before the prices are not cheap, but I wouldn't go anywhere else. You get the service and the quality associated. read more

I still give this business 5 stars. They clean my items thoroughly and all though have gone up slightly in price, it's still great pricing compared to other cleaner options. I recently brought in 2 dress tops, right before closing, to be cleaned and they were finished in a day and a half. The customer service is also really great and very friendly. read more

Magic Cleaners & Laundry - Sewing & Alterations Near Me - Pasadena, California

They're quick, efficient, friendly, and do a great job dry cleaning. Ara provides great customer service and care. Magic Cleanrrd has been my go-to place for over a year now! read more

Greatest customer service and perks! Text msg and email notification. Give 'em a try. You will not be disappointed. read more

Too many incredible coupons! But really- this place is run by incredibly kind and thoughtful people. I had to take something special of mine from the Altadena fires that I wanted to save and they cleaned it and it was given back to me brand new. Since then, they're my go to. They're fast, affordable and a wonderful Pasadena true business. Highly suggest! read more

Have been going here for years in the current and former location across the street. While the cleaning quality is excellent, the new guy, Ara, is rude, intimidating and aggressive. In fact he scared me the last time I was there about a week ago (I have not been able to shake the experience so I'm posting my first review). On a usual visit, he talks over me, seems to be in a rush, is angry, or maybe showing signs of a chemical imbalance? Anyway, he went off on me last time when I asked to apply a coupon and that is the last time I will ever go there. Too bad because I really liked Mike and Koko. read more

Magic cleaners is awesome. The owner is always there and extremely friendly! He loves talking to customers and getting to know them. They constantly offer coupons and promotions so their service is very affordable and they do a great job! The store is very clean and they also offer coffee for waiting customers. There is a parking lot in the back of the store but also street parking on union street. Highly recommend! read more

I dropped of my Uniform shirts for a couple of Certification patches to be sewn on and for drycleaning and Koko and the team did a great job I will definitely be back with more dry cleaning . read more

Efficient, friendly service. Quick turnaround. Clothes cleaned well. Definitely recommend for Pasadena area.

Trina and everyone at Magic Cleaners were fantastic, as we had to wash & dry clean all our clothes following the Eaton Fire. Very thoughtful and caring folks - they felt like family, spent time to hear our story and work with us throughout the process. Highly recommended! read more

The staff is always great. I am always welcomed upon entry. I was helped out by Ara, who provided me with great service.

Everyone was helpful, hospitable, warm and inviting! Talk about next level customer service! I called about last second dry cleaning moments before close and they had it done before 8AM next day. Not only did they have great rates but service with a smile and good humor! Wish I could leave 3x top notch reviews! read more

Amazing customer service! Ara is great and always gets the job done! Always on time turnaround and addresses any stains. Great price as well

Highly recommend - amazing neighbors during the fire, supporting those of us affected. Time to return the support and love shown. Very professional and responsive to individual needs. Can't say enough positive things about this team. Go and try them out for yourself! read more

They are one of the best cleaners in the area. I've tried many. They are either too expensive, not detailed enough or take too long. They do it right. read more

The best and most reliable cleaners! This is the only people I trust with my vintage clothing.

If I could give 6 stars I would. Great customer service, amazing attention to detail, and much appreciated timeliness. Magic Cleaners staff member Ara is why we'll keep coming back for services. He's like the favorite and relatable cousin you look forward to seeing at weddings and family reunions. Thank you Magic Cleaners. Sincerely, Byrd "With a Y" read more

Went their to find out how much it would cost to get some fire related items cleaned like curtains, jackets etc. First comment was, we charge $10 extra for anything fire impacted... and that was before the level of impact was detected or discussed. Secondly, the gentleman quoted $90 per curtain (6 x $90 = $540) and said he can not give me an estimate for all my other stuff and I should go to the website to figure that out myself. No empathy, just business. Not even trying to get my business. I went to a different dry cleaner... $15 per curtain and no extra fire impact charge. Just wow! read more

I've been coming to Magic Cleaners for a while now, and I have to say, they've never disappointed! From the moment I walk in, I'm always greeted with a warm smile and professional service. The attention to detail they give to every garment is truly impressive. Whether it's my delicate items, business suits, or tough stains, they handle everything with care and expertise. Turnaround times are quick, and they consistently deliver spotless, well-pressed clothes that look brand new. What I love most is how they go above and beyond -- they've even fixed small issues with my clothes that I hadn't noticed, without charging extra! Their customer service is top-notch, and you can tell they genuinely care about doing a great job. If you're looking for a reliable, high-quality dry cleaner, I highly recommend Magic Cleaners. It's rare to find this level of dedication and skill. They've definitely earned my loyalty! Especially how accommodating they are because I have two littles. read more

Had a misunderstanding with them which turned out to be a miscommunication and me missing an email, but staff was professional about it. Service was timely and did a great job. Finished a day before original quote. read more

Sorry to say but the charges from Magic cleaners are becoming ridiculous! We have looked for and found alternatives nearby at half the price ........... read more

I love Magic Cleaners. The staff are always friendly and attentive. They always have things ready when they say. I've taken things in for dry cleaning, bedding, and laundry service. Everything comes out great and the prices are beyond reasonable. I do all my alterations here as well. They send out discount codes in the email and will text you when your order is ready. Cannot say enough good things about this place! read more

Quick and quality service. Always welcomed with a warm smile when you walk in. Can handle purses and knitwear like no problem. Went in for a pants alteration as well and was very satisfied. read more

I've been here a couple of times, I've brought them suits, a silk robe, and a cashmere cardigan to name a few. I got back my silk robe in the best condition I ever had it in, so nice! beautiful, better than when I got it in the mail from ordering online with creases and all. They do good work, they're organized, professional. Very pleasant to deal with. I have nothing bad to say, no complaints! Very happy with this place. They seem to be super busy ever since the fires in Altadena, like bins and bags overflowing to the front area; so business must be going well. I'm always surprised with the price but I think it's comparable to other places. I'm probably not used to/not that familiar with dry cleaning prices. I used a discount the first time when I said I found them on Yelp. And once, one of the workers gave me a discount - that was really nice, took the sting away from paying for something that feels like an extravagance to do, but really it's taking care of your stuff, investing in keeping your clothes in good condition. I brought them puffer jackets with very specific care instructions on the tag. I've ruined a different puffer jacket before and tricks on how to fix it at home didn't work. So I brought these to Magic Cleaners to ensure these puffer jackets don't get ruined. After the worker checked the tags, we verified it's not for dry cleaning but for professional laundering. Got them back clean, fluffy, and puffy. Like that they also accept clothes hangers for recycling/reusing! read more

Terrible experience. I needed to have a beautiful silk kaftan hemmed for an event. I was not happy with the negotiated price, $90, but the location was very convenient for me. I felt extremely uncomfortable with the way the owner was highballing me as a tactic to make it seem like he was giving me a good price. When I went in to pick up my dress the day of the event, I tried it on and it was still too long to walk in without tripping. I had to rush to find another dress before my evening engagement. The seamstress came in to make adjustments, and was really nice, but when I picked the dress up for a second time, there was a snag on the front of the dress which was not there before (it had never been worn). It looked like it had either been ironed and almost burned through, or caught on something. I will likely only be able to wear the dress once before the snag becomes a hole. An honest business would have offered to replace the damaged item. Instead, I was charged $75, despite the very visible damage. I will be taking my business elsewhere, as I called around and discovered that Magic Cleaners rates are significantly higher than other places in town (2-3x). read more

I absolutely love the warmth you are greeted with when you walk in to Magic Cleaners. The customer service is off the charts! I recently dropped off my son's suit for dry cleaning/alterations and it was turned around almost immediately. Thank you, Ara, for going above and beyond! I'll definitely keep using Magic Cleaners! read more

Took a dress for an alteration and they were able to do it in a timely manner. The tailor didn't take the measurements which could have improved the quality of the fit. Not cheap, I will look for a more experienced tailor the next time. read more

My new sweater that I have in two different colors that I took to be cleaned at the same time, one came back a hole in the sweater and the business owner/manager stated that it was a moth hole however, none of my other clothes have holes. Additionally, when I went back to pick up my sweater and get a refund I noticed the guy putting a pin with what looked like had teeth to mark a coat, is how I believe my sweater got punctured, but rather than in good faith cop to it, the owner/manager got loud, insistent and rude. He gave me a refund for services, but now I have a hole in $99 sweater that had no hole when I purchased it. When we did speak to try to resolve it he waffled on making me whole and satisfied. In the end he back tracked when I called him out for not even acknowledging that maybe something did accidentally puncture my sweater. I don't recommend this place at all, the men that work there in my experience are angry for no reason, pert and rude. read more

Always amazing and always clean. Magic cleaners has been our dry cleaner for 10 years now. I used to take my shirts to get laundered for $1. But they would lose and damage shirts. I guess you get what you pay for. Even though it's more expensive Magic Cleaners takes such care of our clothes. It's actually worth it to not lose your clothes. Plus they use bar codes to track your clothes. read more

I just picked up three heirloom cashmere sweaters and noticed they heat sealed barcodes into each one!! You MUST ask permission before altering property--adding a heat sealed barcode to my clothing without saying anything is completely unacceptable. If it's part of your tracking system, you need to clearly and explicitly get permission from the customer beforehand. Offering to remove them after the fact is not ok. read more

Friendly fast and cheap. Hard to beat magic. Best dry cleaners in Pasadena. Easy parking in back. Everyone is very friendly and they can do same day service. Highly recommend read more

At a last minute option I stopped by to see if I could get a "same day" press of a dress I needed for an evening function. I was greeted by a very stunning gentleman by the name of Ari who said it was possible but pickup would be by 5 p.m. I needed the dress by 3 p.m. to allow for travel time. He took my dress asked me to have a seat, 5 minutes later he returned my dress fully pressed at NI CHARGE! I will definitely be back for all my future dry cleaning! Thank you for your kindness.... I truly appreciate it! read more

$10.75 to clean a T-Shirt. $10.75 to clean a Polo $10.75 to clean a dress shirt. At these prices the place should be made out of 14kt gold or the clothes should come back looking new. Neither happened. read more

Professional, accommodating and spot on pricing! Magic Cleaners is the perfect business to go to for all your dry cleaning and laundry needs. They never let us down, from last minute services that need to be done on our clothing to taking care of all of our comforters and packaging them neatly (not just folded and given back as some other cleaners have done). I've even referred others from out of the area to drop in and just give them a try for this very reason. I can happily say that its never a chore stopping by here read more

I can't thank Magic Cleaners enough for their generosity and kindness to the community during these difficult times as we recover from the Pasadena/Altadena fires. I took 3 bags of clothes that smelled like smoke and they washed and folded it all for free!!! They finished it so quickly too! We appreciate you all so much! read more

I'm really pleased with this place. I got 10% off for being a first time/ new customer. I will definitely be back. I received a text and email when my order was ready. read more

I just went to Magic Cleaners to get a pair of pants hemmed and a shirt shortened. The man that came to the counter looked at the 2 folded items and informed me that I had to wash the clothes before they could work on them. I had just laundered the items the day before and had ironed the pants about a half hour earlier. I told him that and he then said the clothes were covered in dog hair. They weren't. I live with a dog and I know how that can happen but this was not the case. After washing them, I had hung them in the bathroom. I looked at both items carefully. No dog hair. He suggested I take them home & put them in the dryer for a few minutes to remove the imaginary dog hair. He couldn't possibly offend the seamstress by giving them these awful clothes. This was truly one of the weirdest experiences I've had at a business. It felt like I was being pranked. I have no idea what was happening in this guy's life that would make him behave so badly. He didn't want to help me. That was clear. Why he found it necessary to be so rude, insulting and delusional is anyone's guess. I will never be back. I will recommend anyone to avoid the place. read more

I love love love Magic Cleaners! The service is exceptional, the monthly 20% off coupons are very helpful when you have a large amount of clothes, and the way they run the business is admirable. I am grateful for the care they take with my garments and for the kindness they give me. read more