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Fashion Cleaners

4.2 (240 reviews)
Closed 8:00 am - 7:00 pm

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Response time

50 minutes

Response rate

100%

Services - Fashion Cleaners

Clothing alterations

Clothing mending and repair

Clothing reproduction

6 More Services

Custom tailoring

Dry cleaning

Embroidery

Ironing

Laundry wash and fold

Stain treatment

Fashion Cleaners Photos

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Recommended Reviews - Fashion Cleaners

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Reviews With Photos

Brett C.

I really try not to leave overwhelmingly negative reviews unless they're earned. And oh boy did this place earn it! I dropped off my beloved seersucker Brooks Brothers suit to be dry cleaned, along with a dress shirt to be dry cleaned, and a pair of shorts to have a seam repaired. Was promised to me a few days later, and when I returned I was confronted with the horror of almost all the buttons on my suit being smashed. Not like, slightly cracked or one or two buttons affected. Like 10 to 12 buttons broken, some of them to smithereens. See my attached photos. The guy tells me "They didn't dry clean this one because the buttons are broken." I'm like "You think I broke all these!?!?? This coat absolutely didn't look like this when I dropped it off." He says "OK we'll fix it." He didn't say "Gee sorry we ruined your suit, we'll make this right." Just, "OK." I was furious, but gave them a few more days to fix it. I return the day after the day it was promised to me, and to my total and complete surprise THEY HADN'T FIXED ONE DAMN BUTTON ANYWHERE ON THE COAT. He started to give me some lecture about how the buttons are shell and not plastic and they can't find them and blah blah blah. I cut him off to ask why they didn't CALL TO TELL ME THIS BEFORE I TOOK TIME OUT OF MY DAY TO COME PICK THE COAT UP, and he didn't really have an answer for me. Ten times more furious than I was before, I requested they cease all work on the coat and return it to me. I'll now have to pay the tailor to fix Fashion Cleaners' screwup. So thanks a lot for that! I can't in good conscience recommend this place to anyone who places any value on the clothes they take for alteration or cleaning. Shameful.

501 Levi jeans good as new !
Jenine C.

Kind of pricey but service is good, open sundays! Was looking for a place and it's close by Update on first and last review: REALLY good work! Bf took some jeans and they look brand new! Definitely recommend going here!

Dalia L.

Service here is top notch. I used to live closer, so it was easy for me to drop-off and pick-up my high-maintenance garments (many years ago). Now, I don't live so close but I will go the extra mile to have my clothes serviced here. Thus far, no job is too big or too stinky for them. I trust they will continue to keep my clothes tidy. Note: I found this amazing little dress on their mannequin. Which I interpret as a sign of how much they care about keeping their customers looking fashionably great.

Freddie S.

I've asked if they could remove the stain before checking in, the girl in the front desk promised me with no consider and just did a rush paper work for me. Sure enough, it's still on my shirt when I pick it up today and it wastes my 21 bucks with no apologize and explanation. Really be upset with this.

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1 year ago

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4 months ago

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1 year ago

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10 months ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

Great customer service and perfect quality on my alterations! Thank you! I values your services and will be coming back indefinitely.

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2 years ago

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2 years ago

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7 years ago

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2 years ago

Nuneh is amazing at any and all alterations. I highly recommend her! She has done everything from clothing alterations to repairs

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2 years ago

Great tailoring experience, very speedy. Online appointments made it extra easy. Would definitely come back!

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5 years ago

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7 years ago

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8 years ago

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2 years ago

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8 years ago

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5 years ago

My go-to cleaners and alterations place! Greg is always SUPER helpful! Never had a bad experience here.

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6 years ago

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5 years ago

Fashion Cleaners always does an amazing job on my dry cleaning and I was super happy with the alterations I had done there.

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6 years ago

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6 years ago

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8 years ago

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8 years ago

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8 years ago

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4 years ago

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5 years ago

They care well for my clothes. I drive from downtown to pasadena just for dry cleaning at this location because they do such a good work.

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9 years ago

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8 years ago

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8 years ago

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6 years ago

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9 years ago

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8 years ago

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8 years ago

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9 years ago

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8 years ago

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7 years ago

Celia is awesome!!! She is the alteration master and the dry cleaning services are superb!!! Love this place.

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5 years ago

Had a last minute work trip and needed some hemming done. They were able to accommodate it for me in such short notice! Thanks

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Ask the Community - Fashion Cleaners

Review Highlights - Fashion Cleaners

I came to Fashion Cleaners and Celia was able to master the skill and complete the way I wanted my slacks tailored.

Mentioned in 71 reviews

Read more highlights

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Concierge Cleaners - Before pic

Concierge Cleaners

(132 reviews)

$$

I've brought a few items here, including a vintage leather jacket that needed a button tightened…read moredown and cleaned. They outsource the leather cleaning and it isn't cheap, but they do a wonderful job. The leather cleaning takes a week. They do have a tailor on site which is super helpful and she also re-attached a few buttons on a wool coat for me. They're courteous here and I've really liked the work that they do. The location is convenient as well - there are other businesses right around there that serve good food in case you get the munchies while you are doing errands.

My experience with Concierge Cleaners was awful. I found them to be incompetent, dishonest and…read moreunwilling to reimburse for clothes they ruined. Here is why: Our home was damaged in the Eaton Fire. Our clothes were smoke damaged and had to be professionally cleaned. Our remediation company recommended Concierge Cleaners. In hindsight, I suspect they got a kickback "Shane," (as he calls himself, is apparently the owner of Concierge Cleaners) picked up the hundreds of items to be cleaned. We were unable to live in our house for months, so the transfer of clothes was chaotic. After numerous requests, "Shane" finally gave an estimate which was far less than the amount ($2,533) that they ultimately billed. Among the clothes Concierge took were several expensive coats and suits. We obviously expected them to by dry cleaned. Instead, Concierge threw them in the wash with the underwear and t-shirts. Literally, they were put in a washing machine which ruined the fine wool, then put in a dryer which shrank them. Then they were tightly folded and wrapped with the laundry. The suits and coats were obviously ruined. When we informed "Shane" what happened we assumed he would act professionally and offer to compensate for the damage. When mistakes happen people with integrity take responsibility. But integrity is not "Shane's" strong suit. First he denied ever having the suits and coats. Then he claimed they could be fixed by dry cleaning them. That did not work since the fabric was already ruined and the suits shrunk two sizes. I told "Shane" we would be satisfied if Concierge paid just a fraction of the cost of replacing the suits. We have a lot going on trying to make our house habitable after the fire and don't have time to mess with an incompetent and dishonest dry cleaner. Unfortunately, Shane stopped responding and is now unreachable. So now we have to haul this clown into small claims court to get him to pay for the damage he caused. I have lived in the Pasadena area a long time and know there are good and reputable dry cleaners. Concierge is not one of them. If you want someone who does not know that fine wool suits have to be dry cleaned, lies about what happened to your clothes, and refuses to compensate you when he ruins your best clothes, then you will love "Shane" and Concierge Cleaners.

Fashion Cleaners - sewingalterations - Updated May 2026

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