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    Superior Cleaners

    4.0 (14 reviews)
    Closed Closed

    Services - Superior Cleaners

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    1 More Service

    Stain treatment

    Superior Cleaners Photos

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    Bad business ethics, can't believe they are allowed to do business in such a reputable and outstanding neighborhood!!
    Vivienne V.

    This place is awful!! Asked owner if he could heavy starch three shirts no dry cleaning to pick up next day (leaving on vacation). He said no problem to arrive next day at 5:00 pm. Arrived at owner could not find my shirts told me to come back @ 7:00 he was going "to go find them". I assumed drive to where they were at? Shortly after leaving he called to tell me he found three short sleeve shirts asked if they were mine. Told him no. Arrived at 6:45 lights we dark in store no one is inside and it's now 7:16 and no call and no owner. I was specific that I was leaving the country and needed my shirts. Can't believe he left me waiting and has my shirts hostage!! Now I'm going to have to come early in the am before leaving to the airport. Very unprofessional!! I will NEVER return!! The only reason it has one star is because I needed it to post.

    In love with this wall of inspiration. Just what someone might need during a bad day

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    3 years ago

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    3 years ago

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    7 years ago

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    12 years ago

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    7 years ago

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    9 years ago

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    18 years ago

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    15 years ago

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    Ask the Community - Superior Cleaners

    Review Highlights - Superior Cleaners

    Everyone was kind and helpful and very friendly.

    Mentioned in 2 reviews

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    Unique Cleaners

    Unique Cleaners

    (40 reviews)

    The only thing unique abt this cleaners is how careless they are regarding items that are being…read morecleaned. They send your items off to a third party to have them wash and send it back. Which means they have no control over how they wash delicate clothing and the items take a lot longer than expected to be ready for pickup. My brand new shirt is embellished with gold monogram flower hardware around the neckline which I specially said please be very careful and gentle with. It came back and guess what???Careless. The hardware has a string that totally fell off and they somehow have punched a small hole on the bottom of the shirt. Like okay my shirt is totally damaged now. If they couldn't have done the job without damaging my shirt, he could've just denied me as a customer. I would've preferred that over a damaged shirt. Come on, get it together. Never again. Def don't recommend this spot unless you don't care abt your clothing.

    I recently moved to San Marino and discovered this dry cleaning spot in the neighborhood…read more Unfortunately, they washed all my clothes, including cashmere sweaters and down coats, using water in the washing machine. As a result, my sweaters shrank to the size of an 8-year-old's, and the fur on my Canada Goose coat got shrank and damaged from the wet and dry process. When I returned the items, they offered to enlarge my sweater back to its original size, but it didn't work, and the coat's fur collar was further damaged. I found out they outsource the cleaning to a third party, which doesn't seem to properly care for the items, with no quality control. For many years of using dry cleaners, this has never happened--no one would ever water-wash cashmere or down coats. I won't be coming back to this store. I don't recommend this store to any family and friends!

    Concierge Cleaners - Before pic

    Concierge Cleaners

    (132 reviews)

    $$

    I've brought a few items here, including a vintage leather jacket that needed a button tightened…read moredown and cleaned. They outsource the leather cleaning and it isn't cheap, but they do a wonderful job. The leather cleaning takes a week. They do have a tailor on site which is super helpful and she also re-attached a few buttons on a wool coat for me. They're courteous here and I've really liked the work that they do. The location is convenient as well - there are other businesses right around there that serve good food in case you get the munchies while you are doing errands.

    My experience with Concierge Cleaners was awful. I found them to be incompetent, dishonest and…read moreunwilling to reimburse for clothes they ruined. Here is why: Our home was damaged in the Eaton Fire. Our clothes were smoke damaged and had to be professionally cleaned. Our remediation company recommended Concierge Cleaners. In hindsight, I suspect they got a kickback "Shane," (as he calls himself, is apparently the owner of Concierge Cleaners) picked up the hundreds of items to be cleaned. We were unable to live in our house for months, so the transfer of clothes was chaotic. After numerous requests, "Shane" finally gave an estimate which was far less than the amount ($2,533) that they ultimately billed. Among the clothes Concierge took were several expensive coats and suits. We obviously expected them to by dry cleaned. Instead, Concierge threw them in the wash with the underwear and t-shirts. Literally, they were put in a washing machine which ruined the fine wool, then put in a dryer which shrank them. Then they were tightly folded and wrapped with the laundry. The suits and coats were obviously ruined. When we informed "Shane" what happened we assumed he would act professionally and offer to compensate for the damage. When mistakes happen people with integrity take responsibility. But integrity is not "Shane's" strong suit. First he denied ever having the suits and coats. Then he claimed they could be fixed by dry cleaning them. That did not work since the fabric was already ruined and the suits shrunk two sizes. I told "Shane" we would be satisfied if Concierge paid just a fraction of the cost of replacing the suits. We have a lot going on trying to make our house habitable after the fire and don't have time to mess with an incompetent and dishonest dry cleaner. Unfortunately, Shane stopped responding and is now unreachable. So now we have to haul this clown into small claims court to get him to pay for the damage he caused. I have lived in the Pasadena area a long time and know there are good and reputable dry cleaners. Concierge is not one of them. If you want someone who does not know that fine wool suits have to be dry cleaned, lies about what happened to your clothes, and refuses to compensate you when he ruins your best clothes, then you will love "Shane" and Concierge Cleaners.

    Superior Cleaners - dryclean - Updated May 2026

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