A Town Cleaners has been my go to for years. Hayk and his team really make it a one stop shop for…read moreeverything from dry cleaning and alterations to even shoe cleaning. They're incredibly knowledgeable about their craft, and I trust their judgment every time, especially when it comes to alterations and caring for pieces that need a little extra attention. Friendly, reliable, and consistently great service. A true staple of the community and a business I'm always happy to support.

This place has saved so much of my clothing, I am grateful! They were able to…read more- get sand out of my engagement dress after my engagement photoshoot at the beach - get ink stains out of my white tank top and white pants - remove stains from silk clothing Pricing is super reasonable and turnaround times are fast. Even when I think it's a lost cause to clean, they were able to make the best of it!!

The only thing unique abt this cleaners is how careless they are regarding items that are being…read morecleaned. They send your items off to a third party to have them wash and send it back. Which means they have no control over how they wash delicate clothing and the items take a lot longer than expected to be ready for pickup. My brand new shirt is embellished with gold monogram flower hardware around the neckline which I specially said please be very careful and gentle with. It came back and guess what???Careless. The hardware has a string that totally fell off and they somehow have punched a small hole on the bottom of the shirt. Like okay my shirt is totally damaged now. If they couldn't have done the job without damaging my shirt, he could've just denied me as a customer. I would've preferred that over a damaged shirt. Come on, get it together. Never again. Def don't recommend this spot unless you don't care abt your clothing.

Bad experiences! You have to becareful they don't stain your clothes with their machine and hope…read morethey don't blame you who dirtied the clothes. Take pictures before and after so you have evidence. I have experienced bad with my expensive clothing. Price is reasonable but don't be fooled when you pick up your clothes. Check before you leave the cleaner.

I took my maid of honor dress to Mrs. Young for alterations after the bridal store unfortunately…read moreordered the wrong size. I needed the dress taken in and the length adjusted. The design was quite intricate, but Mrs. Young did a beautiful job with the alterations. The dress fit perfectly, and I was so happy with the final result. My friend also brought the same dress to Mrs. Young, and she was just as pleased with the outcome--especially since she needed last-minute alterations. Mrs. Young's skill, attention to detail, and ability to work on a tight timeline made the whole experience wonderful. I highly recommend her!

Quality of work is average, but the man always have an attitude against me for some reason. I saw…read morehim treating other customers with a complete different manner, not sure why. The lady was always nice though. And there was one that he placed a decimal point wrong which caused a lot of $$$ overcharge on my credit card. They fixed it for me but I surely didn't like the experience. Will absolutely not return because of the differential treatment.

Best cleaner in Pasadena area , Affordable prices ,…read more professional and friendly staff strongly recommended

My experience with Concierge Cleaners was awful. I found them to be incompetent, dishonest and…read moreunwilling to reimburse for clothes they ruined. Here is why: Our home was damaged in the Eaton Fire. Our clothes were smoke damaged and had to be professionally cleaned. Our remediation company recommended Concierge Cleaners. In hindsight, I suspect they got a kickback "Shane," (as he calls himself, is apparently the owner of Concierge Cleaners) picked up the hundreds of items to be cleaned. We were unable to live in our house for months, so the transfer of clothes was chaotic. After numerous requests, "Shane" finally gave an estimate which was far less than the amount ($2,533) that they ultimately billed. Among the clothes Concierge took were several expensive coats and suits. We obviously expected them to by dry cleaned. Instead, Concierge threw them in the wash with the underwear and t-shirts. Literally, they were put in a washing machine which ruined the fine wool, then put in a dryer which shrank them. Then they were tightly folded and wrapped with the laundry. The suits and coats were obviously ruined. When we informed "Shane" what happened we assumed he would act professionally and offer to compensate for the damage. When mistakes happen people with integrity take responsibility. But integrity is not "Shane's" strong suit. First he denied ever having the suits and coats. Then he claimed they could be fixed by dry cleaning them. That did not work since the fabric was already ruined and the suits shrunk two sizes. I told "Shane" we would be satisfied if Concierge paid just a fraction of the cost of replacing the suits. We have a lot going on trying to make our house habitable after the fire and don't have time to mess with an incompetent and dishonest dry cleaner. Unfortunately, Shane stopped responding and is now unreachable. So now we have to haul this clown into small claims court to get him to pay for the damage he caused. I have lived in the Pasadena area a long time and know there are good and reputable dry cleaners. Concierge is not one of them. If you want someone who does not know that fine wool suits have to be dry cleaned, lies about what happened to your clothes, and refuses to compensate you when he ruins your best clothes, then you will love "Shane" and Concierge Cleaners.

This is a great local dry cleaner and laundry. They are honest, friendly, provide quick turnaround…read moreand are knowledgeable about the service they provide. Also very competitively priced. I used another Pasadena area cleaners for years until I found Pasadena Dry Cleaning. Keep up the great work!

I brought in a men's dress shirt and slacks for alterations on a Tuesday. Take in both sleeves on…read morethe shirt and take in the slack's waist 1 inch. I explained in detail, over and over again, I need the items done by the promised date of the following Wednesday or it will result in a total disaster as I need the items for an event. I stated that if you cant absolutely guarantee a finish date of the following Wednesday I will find someone else as it's that important the work is timely. I even offered to pay extra to have the work done sooner, but was assured the items would be ready the following Wednesday. The following Wednesday came and went. On Thursday afternoon I called and was given several conflicting reasons why the work had not been performed and told the work would require another week to complete. I said forget it! I will pick up the items and find someone else as the time is now too short. The person on the phone informed me my shirt and pants were not even at their establishment and couldn't pick them up. A big red flag was that the person I gave my clothes to asked me if I wanted to pay in advance. I said no, however, if prepaying causes the work to be performed sooner I will pay now. Never heard back from anyone until I called them eight days later. Finally, being they don't have my clothes in their possession (?) , I now cant pick up my clothes, get my money back and go someplace for the work and now stuck with these clowns. I have absolutely zero confidence this is going to be resolved. Lets see if they can even find my clothes or correctly do the alterations. Total flakes. Totally unreliable. Go someplace else and never, ever pay first. All paying first does is project that you the customer are one to be taken advantage of, or will be unfazed with getting screwed in a mindless runaround.

I have driven by this place countless amount of times in the past three years and never knew it was…read morea cleaner! the owner is super attentive, punctual, speaks perfect english and very nice. I would say this place has pretty reasonable prices!

Recently purchased a secondhand couch and was looking to have all of the couch cushions dry…read morecleaned. I had heard good things about Mission Cleaner from a friend, so I decided to check it out. Note: there is a parking lot - there are not too many spots, but there's an area in front of the store where you could likely pull up temporarily as well. I dropped by around 2PM on a Monday and was warmly greeted by the owner. She helped mark where the cushions had stains/discoloration (there were quite a few spots) and gave me a receipt for pickup. In total the cost came out to $82, which was pretty reasonable! They accept many payment forms - credit card (no service charge), Zelle, Venmo. On Thursday, I received a call that my items were ready so I quickly paid and picked them up. Overall, I was really pleased with the quality of service I received here and would highly recommend. I will definitely be back with any future dry cleaning needs!

I needed to have alterations for a dress and decide to go to my local dry cleaners! I couldn't be…read morehappier! My dress came out beautiful and within a timely manner! It's gorgeous! Thank you so much! I'll definitely return with more business!

Service the old fashioned way. They do an excellent job…read more I feel like I get my $'s worth.

Super sweet, Erika is so kind and helpful. Really took care of us. Looking forward to coming here…read moregoing forward. Thank you can't wait to pick up my items this weekend. Everything was clean and fast. Nice classical music playing and they also do some tailoring. Would highly recommend.

Convenient parking in front of the business, turnaround time is fast, and the dry cleaning is…read moreperfect. But what I love most is the friendly service from Erica, and the expert alterations she provides.

They provided fast, quality service on a jacket I had been wanting repaired for a long time! The…read moreprice was great too, costing 30 for the seamless repair and about 28 dollars for dry cleaning!

I've been a longtime customer, but I'm very disappointed with my recent experience…read more This was a new dress, and I own two other dresses in different colors of the same style. Since one of them had snags after dry cleaning in the past, I specifically asked them to be extra careful this time. I take very good care of these dresses, and I'm confident the new snags were not there when I brought the dress in. When I picked it up yesterday, I noticed quite a few new snags. When I brought it back, Pamela told me that the owner had worked on my dry cleaning and said the snags were already there. They offered no solution. I've also experienced an unusual odor from their dry cleaning twice recently. For their high prices, I expect better quality and service. Unfortunately, I will not be using this business again.

Absolute perfection!I brought in a garment that needed complex alterations, and they did an…read moreincredible job. The fit is absolutely perfect now. You cannot even tell it was altered because the stitching matches the original design flawlessly. On top of that, the dry cleaning made it look brand new. The service was professional, the work was meticulous, and they were very helpful. I will definitely be bringing all my clothes here from now on! The prices were very reasonable considering the fine work.

I have been coming here for years and the owner is very nice , polite and caring. Even when we…read morerelocated to a farther area I still bring my dress shirts and suits here.