I bring my suite here for drying cleaning. They are very nice and good customer service. Provide dry cleaning at a great price and with a reasonable timeline. read more

This place has extremely poor customer service--missed deadlines, sloppy workmanship, and unacceptable behavior from the staff. I brought in four pieces of clothing for alteration and dry cleaning on Friday, May 23. One of the items was a brand-new Reformation dress that cost over $200. It only needed a minor alteration to the elastic band on the puff sleeves. When I dropped it off, May assured me that their tailors are among the best and that their work is "immaculate." She promised the dress would be ready by Thursday, May 29, and even wrote that date down on the pick-up receipt. However, when I called on Wednesday (May 28) to check on the status, May said the dress wasn't ready yet but promised it would be done by Thursday (May 29). On Thursday afternoon, just before I planned to pick it up, I called again--only to be told it was still not ready. She brushed off my concerns and acted as if I was being unreasonable for following up. When I asked for a completion date, she said she didn't know and would contact me when it was ready. On Friday morning, I went to the store. Not only was the issue with the sleeve still not fixed, but the stitching that had been done was messy and unprofessional. When I pointed this out calmly, May became defensive and rude, accusing me of "overreacting" and insisting it was "no big deal." I refused to pay the $16 alteration fee for the damaged dress (though I paid in full for the other items). At that point, May began yelling and insulting me. She called me a "very bad person," "the worst customer," and accused me of making things up. She even told me to "shut up" and called me "bullshit." Before I left, she told me to never come back and that they would refuse to serve me in the future. According to her, I was only the second customer ever rejected for service. But after glancing at other reviews, that claim doesn't seem to hold up. Now I'm left with a poorly altered, possibly ruined dress and an experience I wouldn't wish on anyone. Avoid this place if you expect reliable service, quality work, or basic respect as a customer. read more

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The owner is super sweet and helpful with everything I've ever brought her. Gets things clean, great with alterations, super reasonable prices, and friendly customer interactions. Recommended and make it your new go to community laundromat/tailor! read more

I usually get my suits dry clean here, leather or denim jackets too they work quick here turn around time was incredibly fast and the pricing is very affordable!!! I have been coming here for the past 6 years read more

Chief Cleaners - Three jacket suits - Sewing & Alterations Near Me - Alhambra, California

This place has extremely poor customer service--missed deadlines, sloppy workmanship, and unacceptable behavior from the staff. I brought in four pieces of clothing for alteration and dry cleaning on Friday, May 23. One of the items was a brand-new Reformation dress that cost over $200. It only needed a minor alteration to the elastic band on the puff sleeves. When I dropped it off, May assured me that their tailors are among the best and that their work is "immaculate." She promised the dress would be ready by Thursday, May 29, and even wrote that date down on the pick-up receipt. However, when I called on Wednesday (May 28) to check on the status, May said the dress wasn't ready yet but promised it would be done by Thursday (May 29). On Thursday afternoon, just before I planned to pick it up, I called again--only to be told it was still not ready. She brushed off my concerns and acted as if I was being unreasonable for following up. When I asked for a completion date, she said she didn't know and would contact me when it was ready. On Friday morning, I went to the store. Not only was the issue with the sleeve still not fixed, but the stitching that had been done was messy and unprofessional. When I pointed this out calmly, May became defensive and rude, accusing me of "overreacting" and insisting it was "no big deal." I refused to pay the $16 alteration fee for the damaged dress (though I paid in full for the other items). At that point, May began yelling and insulting me. She called me a "very bad person," "the worst customer," and accused me of making things up. She even told me to "shut up" and called me "bullshit." Before I left, she told me to never come back and that they would refuse to serve me in the future. According to her, I was only the second customer ever rejected for service. But after glancing at other reviews, that claim doesn't seem to hold up. Now I'm left with a poorly altered, possibly ruined dress and an experience I wouldn't wish on anyone. Avoid this place if you expect reliable service, quality work, or basic respect as a customer. read more

Good service. They even fixed the buttons on my winter coats for me. They charged $2 a button which I felt added up fast, but I would've never done it myself haha. I'll definitely be coming back. read more

I brought my Hanbok in Friday afternoon hoping I can get it clean for a Sunday event. Unfortunately they were not able to get it cleaned for me with such short notice, but still agreed to iron it out for me. The two ladies at Chief Cleaners went above and beyond to get my Hanbok ironed before an event with 1 day turn around! I was busy the day of the pick up (Saturday) and totally missed them before they closed for the day. I was in communication with the owner through text and she offered to let me come on Sunday to pick it up even though they're closed Sunday! I'm so so grateful. She seriously didn't have to do that but this is the type of service you can only get with a small business. I've been coming here for over 10 years now to get jackets cleaned and dresses hemmed. They even restored my Uggs to where the fluff on the inside felt brand new! They always do a great job!! Please support them! read more

I hate writing reviews! But As a loyal customer for almost 13 years i completely disappointed in this place.. i came in to get my stuff ready for an important event. 1) they do not have my items ready 2) they state that my items are not even at the location 3) after already missing the time they originally gave me they gave me a new time to come same day and IT IS STILL NOT HERE OR READY so i have to still wait 4) they call me right after leaving to ask me what items i had brought! Why ask me?! 5) so rude an unprofessional blaming me for traffic 6) they start to yell at me saying how i should understand!? Understand what! 7) i start receiving messages from their employee 8) they began speaking their language ignoring me at the front counter! 9) they talk between them and start switching their stories ! Well they have cameras! They lie and still do not care about their business unless they do bot care and discriminating (not the right word but i guess) Filing a complaint ! So late!! This is ridiculous! So disappointing! read more

basically I got a lot ice cream stain on the crotch area and didn't what to do so I came here to have it clean. It got fix within one week and for a cheap price too. I'm so glad it all work out. read more

Chief Cleaners - Before picture with purple ice cream stains - Sewing & Alterations Near Me - Alhambra, California

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The lady close to the door likes to look at people with her eyes slanted and has a bad attitude. Never come second time.

Very timely. Everything ready on time. Very affordable. Reasonable price on alterations. read more

Well, I dropped off a dress shirt to be pressed for my mom's memorial service tomorrow. I began looking for more cost-effective dry cleaners about 2 years ago? The owner is May, and she is awesome. I found CHIEF CLEANERS back when my health began to decline and my expenses suddenly hemorrhaged due to alternative treatments i opted to use in my battle against my stage 2.... so simple mathematics dictated a more frugal approach to cleaning my acquisitions from back before the pandemic and cancer and lockdown. I met May, and we chatted and discovered that her sister had been battling cancer and subsequently had been through so much, and May was amazed by what I was bearing up against, too. I dropped off a dozen shirts and a couple of wool trousers, and then I got sick and went to the hospital and came home and was recovering for quite a while. I neglected to remember I had dropped off items already at CHIEF'S and was completely oblivious about what had been waiting for me. Then factor in a fall and a torn stitch or an irritated staple and dehydration and a pretty bad cold. Needless to say, time had flown by. I found a recipe in my messenger bag from CHIEF'S, and I was shocked and a bit embarrassed. I phoned in and MAY answered and informed me that it had been over a year and a half. OMG, I went in and picked up my cleaning, and it was all there. I thanked her for keeping my items safe and secure and MAY asked how I had been. I shared a bit of what I had dealt with, and she had a similar experience that her sister had gone through. She handed me my things and stressed for me to keep safe. To take care of myself. May is so very kind! And deserves to be celebrated. She does good work and values her customers' possessions. I'd like for CHIEF'S cleaners to become YELP famous! Let's have May's business become flooded with customers and overwhelmingly successful! She is pure awesomeness! And kind beyond belief! My wish is for CHIEF'S to become a DESTINATION cleaners! Come on, influencers, let's make CHIEF'S Instagram famous! read more

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I was in a pinch and needed my jeans hemmed next day....and they were actually so helpful and accommodating. I would definitely use their services again! read more

I have think about to write this review for so long. I don't want to give bad review to hurt the business under current circumstances. But honestly every time I try to wear my shirt I feel so sad about it. I don't believe how can a professional dry cleaner can make this kind of mistake. See the pictures for detail. Two different button areas has been over bleach to white, and on the back collar has a big stain. I can accept if you tell me you cannot make it good when I drop the shirt, or just return my shirt. But I cannot accept you charge me on this kind of services. I didn't go back the store because my husband picked up my clothes. I just feel so sad about it. So want to show everybody the truth and be care full when you do dry clean here. read more

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May and Lin are the BEST!!! My fiancé and I have been coming here for over 5 years now. They really put their heart in every stitch! All the clothes we have brought here have always been perfect and on time. Highly recommend these ladies read more

BAD SERVICE! I was referred here by a friend for dress alterations. All that was needed has a hem and a quick sow in the chest area to cover the cleavage. There is nothing wrong with the dress itself however, May is extremally rude and insulting. May stated my dress would be ready in 1 week and when I went to pick up my dress it was not ready. May asked my daughter if the dress was for her although I tried it on for her a week prior. She then proceeded to insult my weight and tell my daughter "oh, no it's not for you, you are skinny, that dress is BIG". I was told the dress would be ready the next day and I will receive a txt. They txted me the next day to pick up the dress and when I got there is was unfinished as May "forgot" to sow the cleavage area. I was told I need to come back again. When returning for the 3rd time May refused to give me a discount although my time was wasted not once but twice. She would not budge on a discount stating she already told me "sorry". I believe the owner told May to drop the price $5 and when I paid May told me to never come back. This is by far the worst service I have ever had. read more

AVOID AT ALL COST. I'd give her -5 stars if possible because WHAT THE HELL is this work??? I literally cried on my way home from both embarrassment and just over all being so upset with how this dress looked in the end. The only reason I came here is because a friend of a friend's got her Chinese dress altered here and said they did a decent job at fixing her tea ceremony dress. This place did a horrible job at fixing my dress. The first time I brought my dress in, the lady (I think she's the owner), had me wait 20min for her to get to the shop-- no big deal cause' I just did a walk in. Then she started pinning my dress and commenting about my weight and my body saying how it'll be hard to fix it so she will have to charge me more. She didn't give me a price, but instead she asked me how much I was willing to pay. This was red flag number one. Good thing I brought my fiancé along so he instead did the price negotiating. She charged me $80 because she said she has to cut a lot of the fabric and sew it back on and then synch the waist and all these reasons. I agreed to it because I thought it was a fair price for what she was going to do. Gave me two weeks estimate and told me to come back. I come back two weeks later to pick up the dress-- I was expecting to try it on when I get there, but the lady who helped me literally just handed me the dress and told me to pay. I didn't know any better, so I went ahead and paid with my card and took the dress home to try it on. BIG MISTAKE. There was a very obvious fold in the front of my dress where they had stitched it in. I drove right back and told them to please redo it because it was so obvious. I was expecting them to argue with me because they did not acknowledge me at all when I went in and told them there was a problem with my dress. The owner told me to wait since there was a guy ahead of me, but fortunately enough, the guy was nice and told me I can go ahead in front of him since he was going to take a while. I showed her the VERY obvious fold from the stitching and she started to blame the fabric saying it was because it's double layer and that my body was difficult to work with. She also kept telling me to not gain anymore weight and repeated it over and OVER. I was embarrassed by this because she was saying it IN FRONT of other customers. She took the dress again and told me they will text me when it's ready and that was that. I get the text and told me the dress was ready and I went in right away. They stitched the dress even longer and the fold is still there. Not only that, I also noticed a very CROOKED stitching on my chest area. Again, she blamed the fabric. Blamed my body saying it's hard to fix the dress to my body-- which at this point I was getting sick of hearing because if you aren't able to do a good job for the service being requested, then don't accept the job at all. I told her that I will not be letting her touch my dress anymore. She already ruined it enough. I politely asked her to refund me half the amount I paid her because she did not do the job she promised to do so I can take it elsewhere or use the money to purchase a new dress. After several back and forth, she finally agreed to return me half the amount I originally paid for and told me to never come back and threatened that she will always remember me and will refuse service. I don't plan on ever coming back and if you can, please avoid this place at all cost! She will not take accountability for her tailor's mistake (no she does not do her own alterations, she outsources it to other people) and blame you for it. read more

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We have been going here for more than 30 years. Good place for dry cleaning and for alterations. They open as early as 8 am and closes at 6 pm on weekdays. The owner is really nice. read more

Just picked up my scrub pant alterations and not what I had asked for. Took in 4 scrub pants to have an extra pocket added, the length hemmed, and elastic waist added. I took in a sample of what I wanted and the extra pockets too. The sample was left with the cleaners to duplicate what I wanted; same elastic waist, pockets, and length. To my disgust the pants had the pocket added, but length was not hemmed, and the elastic waist band not added. Upset with myself for trusting this establishment. I'm not taking them back, to aggravating. I'm sharing and warning you instead. I was charged $20.00 per pant; a better price for paying in cash! Ha Ha read more

Absolutely very rude! At first they are ok and then just after i keep on bringing back my Dry clean clothes and some dress for Alteration, OMG! Kid u not they charge really way to much! So i bought a dress for $10 and just to cut it a little bit shorter they want me to pay $20 for it. When i told them i won't have it repair they now got pissed and says she wasted her time. So to give a little consideration ( i still want to be a good person) i let them repair my other dress even if it cost $44! Just for repairing little bit in the side and back of the dress. And this time i was asking nicely if ever it still needs little adjustment can i bring it back. Now she tells me this ' we did it on our right way' we can't do it perfect' now that really pissed me off! Way to rude and very unprofessional. I won't be coming back here anymore. There's one small shop near GW supermarket which is way to much cheaper for alteration and a lot of other places to get my clothes dry clean. Don't waste your time coming to this shop. read more

Chief Cleaners - Sewing & Alterations Near Me - Alhambra, California

My son told me about this place and I was impressed with the quick response and turn around on alterations and hemming. This is a a small business, but the costs are way more reasonable than in Pasadena or Glendale. For men, expect to pay around $30 for a full alteration that will make your pants fit perfectly. Usually the suit pants I buy are baggy on me, so it does not look its best when worn. Bringing in the rear, and legs, makes for a nice form fitting pants that does wonders for your appearance, and it costs half that of other tailors in either valley. I can truly recommend this store. read more

Chief Cleaners - I enjoy the colors! - Sewing & Alterations Near Me - Alhambra, California

I was so disappointed to find out that my favorite dry cleaner for over 10 years closed recently. It took me awhile to find a new dry cleaner and I am glad it's also close to home. I don't ask much from a dry cleaner. Good price and my clothes come back clean. I stopped by and was immediately nicely greeted by the staff. Overall it takes about 2-3 days for the clothes to come back. You can request for it sooner but I didn't have a need so it was okay. I got my clothes back and was pleased to see that the stains from my jacket was gone (I tried to clean the stain myself at home but the stains were hard to remove). My suit was nicely pressed and smooth. The jacket was $7.50 and my suit was $11.50. My only 2 complaints that's holding me back is that they charge $1 if i charge with my credit card and they charge another $0.50 because my suit has a inside lining and they said it's more difficult to clean so they will only charge $0.50 for both jacket and pants. Now my thing is why even charge $0.50. All suits come with a inside lining. OMG!!! I was a bit turned off how they nickel and dime you. For a local small dry cleaner, they wouldn't charge as if they are a franchise. Anyways, i'm going to try another dry cleaner before I come back. Maybe i'll update my review. read more

Good, friendly service. They even remember how many kids I have, when I was pregnant, etc. Fair prices and I've never had a problem getting my items on time. Good quality for dry cleaning. read more

Honestly didn't want to give a low rating to this establishment, but the transaction I had was disappointing. I had a couple suits dry cleaned and one of them fixed. Turned out great! My problem: I went to pay for the services & decided to use Samsung pay on my phone. For whatever reason it failed. Given that there's no issue with the phone/card I tried a total of 3 times. It failed to go through all 3 times, so I decided to just pay with my debt card. The lady tells me that each time the card fails there's a fee of $.50 (total of $1.50). It's funny that no other business do this. I didn't complain, but I know I won't be coming back for this petty business practice. https://pocketsense.com/can-charged-fee-credit-card-declined-13415.html read more

My mom brought a couple designer coats to have dry cleaned - a Chanel and Miu Miu coat. They're supposed to use foil to cover it which I suspect they didnt. A button on both those coats came off and they couldnt retrieve it. These kinds of buttons cost at least a hundred bucks each and they wouldn't take responsibility for it and still asked for payment. So ridiculous and unethical. My moms been going to them for years and they have lost our business. Dont come here and take your business elsewhere. read more

Chief Cleaners - Sewing & Alterations Near Me - Alhambra, California

Went here to get my sweater altered. Needed it to be shortened - length and girth(?) wise. -Sweater came out looking and fitting better than I expected! -They returned my phone which I left on the counter -Paid a little more than I was expecting, but I don't really have anywhere to compare this to so I'm not even sure if the prices are cheap or expensive for an alteration. -took a couple more days longer than quoted, but wasn't in a rush so I didn't mind. read more

They are my go to tailor and I highly recommend them! Customer Service - always great, super friendly Price - affordable, very reasonable, under $10 for hem Parking - shared in the back or Valley Blvd Turn around time - 3 to 5 days, or less, if it's urge, let them know, they will work something out with you Items I have done altered and hemmed: - jeans and work pants - leggings - sundresses - bridesmaid dresses - tops - knit sweaters I also had dry cleaning done: - leather jacket - jean jacket - fancy dresses Not only I come here but my sisters and a few of my friends too! They are seriously a gem in Alhambra. read more

A month ago, I took in a jersey to get some stains removed. They weren't able to get the stains removed. I still have to pay for the service which was $10. Today I came to pick up a jersey and saw that there was damage to the numbers. This is my fourth jersey from this company and I've never experienced any issues with the brand. I told this to the person working there and they said it's the material. We end up cleaning things that are $4000 and we can never had any issues. But unfortunately with mine it seems like there was. Nonetheless, I still had to pay for the cleaning. I wish I didn't pay for it because they damaged my $200 jersey. I think they should've had some responsibility. But they tried to pass the buck to the company that designed the jersey. Which I don't think is to blame. Nonetheless this is the second issue I've had with them. Save your time and money. Spend a little more go to another place. read more

Chief Cleaners - Sewing & Alterations Near Me - Alhambra, California

Great work!!! Had my uncles Leather Vest taken in to Add a zipper now this wasn't just an easy job. I had taken it to Espinoza Leather paid 75 buck for a shit job they stitched over the pocket made holes along the front of the vest it was just horrible! My uncle told me to throw it away he didn't want his Harley Davison leather vest anymore. I decided to give it one more shot and took it to Chief Cleaners they assured me they can undo the horrible stitching and and add a liner which was needed to repair and add the zip. I went to pick it up this morning and I could believe How BEAUTIFUL the stitching came out! They were able to save the inside pocket and made sure the stitching was not visible from the out side! If I could give them 10 starts I would, they completely saved my uncle's Harley Davidson Vest. One happy customer and would recommend them to Everyone I know!!!! read more

I've been getting my clothes dry cleaned and hemmed/tailored here for a decade or so. They've never been anything but great. They're accurate, fast, affordable, and a valuable part of the community. I'm really not sure what else I could ask of my neighborhood dry cleaner. read more

What can I say !!!!! This place got the job done in a few hours not like some other places that say """" same day dry cleaning which is false advertisement"" so as for this place they jus got a new customer... Thank you guys!!! They just save my New Year's read more

CHIEF CLEANERS ARE AMAZING! Customer service is exceptional, which is so important when it comes to alterations. Prices are reasonable. I've been to a quite a few cleaners for alterations, so I have a fair comparison of what is "normal". They are definitely top notch in terms of quality and price. Also, I told the lady that I needed my bridesmaid dress as soon as possible, and they finished by the NEXT DAY. What a gem. HIGHLY RECOMMEND! read more

May and Chief Cleaners always aim to please, their alterations are according to your liking, timely return on alterations and cleanservice with a smile. Thanks Chief Cleaners! read more

I love coming here. I've been coming to chiefs cleaners for over 2 years now. May, who is the owner makes sure your clothes are to your expectations. I've recently been here a lot more often as I've been interviewing within my job. She tells me if I need my suits for interviews and she will have them ready. Sometimes one day to the next (if you communicate of course) her and the staff are awesome! At times when it's 80-90 degrees her staff is out back hustling! That's hard work that it's appreciated! I'd definitely recommend this place. Quality and time is an assurance. I recently noticed there's a back entry, but there's street parking on Valley right next to the main entrance. You won't get disappointed! read more

No business has gone above and beyond for me like Chief's Cleaners. I was recently a bridesmaid in my friend's wedding and had a dress that basically had two pointy parts right in the chest area that made me look like I was freezing in 80-degree weather. Needless to say, I had to get this dress altered. I took it to another tailor on two separate weekends, and each time, the other tailor was still unable to fix the chest area. Since the wedding was quickly approaching and I didn't want to risk having the other tailor fail a third time, I went to Chief's Cleaners because I had heard great things about them. The seamstress had me try on the dress and immediately knew what to do. She told me to pick up the dress a few days later. I was thrilled that she could do it in less than a week. Much to my surprise, ONE HOUR LATER, I get a call back from the shop saying my dress was ready!!! She did not waste time at all. I told her how shocked I was, and she sweetly responded, "I wanted you to have your dress in time for your party." What's even more awesome--she only charged me $21. Like I said, no business has gone above and beyond for me like that. Overall, I am SO SO happy with Chief's Cleaners, and have made them my go-to dry cleaners ever since. read more

Chief Cleaners - My fairy godmother--aka the seamstress at Chief's Cleaners--helped me alter my bridesmaid dress in an hour!!! - Sewing & Alterations Near Me - Alhambra, California

Able to dry clean my suit in rapid time. They dry clean on site which most dry cleaners don't do. This is important where I've had suits stuck because they weren't delivered back on time. Plus when they don't on site, the cleaning is usually much better and in this case too. Thanks chief cleaners! read more

I love coming here. I've been coming to chiefs cleaners for over 2 years now. May, who is the owner makes sure your clothes are to your expectations. I've recently been here a lot more often as I've been interviewing within my job. She tells me if I need my suits for interviews and she will have them ready. Sometimes one day to the next (if you communicate of course) her and the staff are awesome! At times when it's 80-90 degrees her staff is out back hustling! That's hard work that it's appreciated! I'd definitely recommend this place. Quality and time is an assurance. I recently noticed there's a back entry, but there's street parking on Valley right next to the main entrance. You won't get disappointed! read more

May is always so nice and helpful, sometimes the line can be alittle long but she's someone who actually cares and helps out each customer the best she can. I've also taken slot of difficult items that need sewing and her assistant who does the sewing does an excellent job and is pretty fast. read more

One of the reasons I selected this place was because of the great reviews. So either I'm a very lucky person or something is wrong here. I had to travel for business unexpectedly so was in a hurry to get my some suits cleaned, pressed and fixed (had lost a little weight recently). I had sent a request and made some calls to see how much it would cost and who could turn it around the quickest. I had 1 that said they can do same day and was cheaper but because of distance I didn't go with it. I called Chief Saturday morning at 820am and was told if I brought my stuff in right away, I can get it by Monday. I hurried there and the lady helped me. I also needed to have my pants fixed so she asked me to put it on and she pinned me. The whole time she wasn't talking to me at all, she was on talking the phone through her Bluetooth device. When she was done she gave me my ticket and told me to come pick up on Monday. That's great right? And so I thought! I came by Monday morning (today) to pick up my items. The lady who helped me on Saturday had a hard time finding my pieces. When she finally did she said the pants that needed tailoring was not together with the suit jacket and if I could come back later today to get it so she can find it. I said fine. I came by again 310pm to pick up my pants. After a series of things like not able to find my ticket on their rack of tickets and questioning me what was it I was missing, why did I need to taper my pants, who helped me...same lady and her helper spent 15mins looking and couldn't find my pants...THEN RIGHT IN FRONT of the conveyer, my pants were found with the PINS still on them. She then told me either I take my pants back or come back later to get it. You can imagine how upsetting this was now! There is not enough room or time for me to put everything so I want to make sure I put my main issues with this place and specifically thus lady. She should not be talking in s personal phone call while handling a client. When she couldn't find my pants in the morning she should have figure something was wrong and made more of an effort to find my pants and it could have been done when I came back. SG's should have apologized for her unprofessional handling of my situation and at least offered a credit, discount for something! But nope, nothing at all. This is not how you treat a customer, especially a new one. I paid $39 for services I was promised. But that doesn't mean anything to this business. Though I will NEVER come back here, I hope this lady (I learned later she was the owner) changes his she is in the future to others. read more

Have gotten many pants hemmed here over the past few years. They are always helpful, accurate, and fast. I come out from Hollywood just to use them for all of my and my wife's alterations. read more