They did an amazing job. My mom's wedding dress that had stains over 20 years old was cleaned spotless thanks to Jacks Cleaners. I would 1000% go again and recommend to someone I know. read more

I had some tailoring done, and my suit jacket/shirt/pants pressed. Jack was very thorough, and showed me some optional lengths for the jacket sleeves, and I was able to see how each would fit. They also happily fixed a few buttons for me (I had thrifted the suit for a wedding) Tailoring was very well done, and completed only within a few days. Ill definitely be coming back for more alterations! read more

Jack's cleaners is amazing! I took a vintage white dress that desperately needed to be cleaned. I originally took it to another spot and the service was very disappointing, dress wasn't clean and I was still charged. I ran over to Jack's stressed out, believing that this dress was never going to be cleaned properly. The employee at Jacks was so helpful and knowledgeable. He managed to make the dress look new again in a matter of days! I don't know what magic he used, but I'm in awe. I'll definitely be going to Jacks from now on! read more

Great quality and great service. During the aftermath of the Eaton fires, Jack's cleaners helped me get my clothes cleaned and back in shape quickly, super grateful. read more

I recently came here because I read some good reviews but oh was my experience terrible. I took them 3 jackets I wanted washed. 2 of the 3 I was specific about some stains they had and asked if they could be removed. I was told yes they could take care of it. When I came to pick them up all 3 looked exactly how I brought them in and to make matters worse I was charged 100$ for their "service". When I showed them the areas that weren't done they generously offered me 25% off (laughable) customer beware when coming here. Prices are not up front and work doesn't match they shake down. And to make it worst they don't even care so long as you pay. read more

Modern, spotless, plus on-site parking! And owner Jack is friendly and very helpful!

Always very friendly and professional. Quick turnaround. Never any issues. Great work!

I've been using this cleaner for more than a year and they are fantastic. Friendly staff, and the quality of the cleaning is top-notch, but they are a little on the expensive side. Regardless, they are reliable." read more

Jack's Cleaners is the best. They are incredibly accommodating and helped me achieve a quick turnaround time. The attention to detail and quality control is truly unmatched--everything came back looking perfect. Highly recommend! read more

Dunno what is going on at this place but an outdoor party where the DJ and mic are so loud it's heard for blocks? Totally understand a celebration but maybe notify neighbors or know how to monitor the noise level? It's really disrespectful to the community and residential folks in the area. read more

Convenient location, quick service, and helpful staff! Will be dropping by again. Thanks, Jack's!

Jack's Cleaners is great! The owner, Jack was there when I stopped by for the first time this afternoon and he was able to get the large stubborn denim stain almost all the way off of the back of my polyurethane purse. It looks much better now! They also have many coupons on their website including a generous discount for first time customers. read more

Jack's Cleaners - Purse after cleaning - Dry Cleaning Near Me - Pasadena, California

I've been going to Jack's for years for all of my dry-cleaning needs, but I want to highlight their expertise in tailoring! If you're like me, you want your clothes to fit "just right." I find that a well tailored item of clothing gets far more wear than one with a gap in the waist or a not-so-perfect fit. Jack and I have a long-running joke that I'm his client with the "most pairs of pants he's ever seen." I always tell him his other clients probably have an equal amount of pants, they're just not tailoring devotees like me, lol! I've had clothes tailored at other places, and inevitably go back to Jack to have him fix their work. I've also recommended him to all of my friends - he's truly the best kept secret in Pasadena! Treat yourself to the peace of mind knowing you have a closet full of clothes that you can actually wear. read more

Jack's Cleaners - Jeans tailored by Jack's Cleaner. He took about 3 inches off of the waist, and they fit perfectly! - Dry Cleaning Near Me - Pasadena, California

If I could give 6 stars I would! Jack and his wife (Lily) are amazing! Due to Eaton Fire, we brought in our 30 drapes for cleaning, to get rid off smoke smell. Like us, Jack's own house was affected as well so he understood what we were going through. From beginning to end, Jack provided full service. He cleaned our drapes in less than 3 days and personally delivered the drapes to our home. I appreciated Jack's honesty on a few items. Some were old, some materials may rip during cleaning and others were not worth cleaning due to cost. Jack cleans on-site. He doesn't send our cleaning elsewhere, which I appreciate. A job well done! You earned a customer for life. read more

This place is amazing! Very friendly workers and definitely care about quality service. I'm glad I found a local cleaners, I definitely plan to come back here! read more

Let's talk out of this world customer service. I was invited to an awards banquet last minute and needed a new black suit which i picked up at 10am on a Saturday and that's right I needed it by 5pm that day. I rolled in around 10:30am with a suit that needed the sleeves and pants altered. Jack MADE IT HAPPEN!!! I was astounded. Tailored to perfection, pressed and I looked like a million bucks. Simply cannot express my gratitude. If this isn't your neighborhood cleaners/ tailor you need to move now!! Thank you for your quality work and fair pricing. Miracles can happen! read more

Jack saved me, big time!! I needed a stat job to press a dress shirt and he provided it within 6 hours. Unheard of! Jack, his family, and staff have provided our neighborhood excellent and professional service for many years. If you live in the neighborhood, please support your local business. If you're out of the area, Jack's is worth the drive! read more

Amazing same-day service on a Saturday! This dry cleaner really saved the day for my business needs. They not only completed the cleaning on the same day--on a Saturday, no less--but also fixed a small issue with my jacket at no extra charge. The service was fast, friendly, and truly above and beyond. I'm very grateful and will definitely be coming back! read more

This is one of my favorite jackets when I feel like getting swaggy. I had it only for a couple of years when I made the wise decision to dye my hair blue. Well, that dyed my jacket blue too the minute I threw it on. I don't even live near this establishment anymore, but I drove to them because I know they do an immaculate job. And sure enough my jacket was restored to its former glory. read more

Jack's Cleaners - Jacket - Dry Cleaning Near Me - Pasadena, California

I am Native American and have an all white, 100% Pima cotton, Native American shirt. It is my favorite shirt. I had recently moved and did all my laundry at my new place. I had unwittingly put this, my favorite shirt, in the regular wash. To my horror, I discovered I had not only done this, but also the shirt had a bunch of dark grey stains on it when I removed it from the washer. I was broken. Not my favorite shirt..... (On my knees) Why me???? UNTIL..... I discovered Jack's Cleaners. I brought it there as a last ditch effort to see what could be done. Jack took a look and said he'd give it a try and use a famous "Mother's Technique" to fix it, but could not make any guarantees. I was desperate and willing to try anything. I left the shirt with Jack hoping for a miracle. Lo and behold... I was informed that the shirt was ready, the very next day! Jack nonchalantly said the shirt was ready. Jack and the entire staff had big smiles.... I didn't want to get my hopes up... The suspense! They brought the shirt out... and it was in perfect condition! No more stains! A true miracle! Jack's Cleaners saved the day. My favorite shirt was restored! Moral of the Story: don't place your favorite white 100% Pima cotton shirt in the regular wash... but if you do and your shirt comes out badly stained?? Take it to Jack's Cleaners! They work magic! Thank you, Jack! Thank you staff! read more

Walked into the dry cleaner and asked for a price list. The staff looked at me like I just asked for their Social Security number. They handed it over like it was some big secret. Not exactly the warm welcome I was hoping for. read more

I had a dry cleaning emergency (yes a real thing) and I needed an item done same day. They were accommodating enough to do this when they really didn't have to. Was already looking for a new dry cleaner & have heard great things about them, so I'll be bringing in more items this week. It's little things like this that make a business stand out. read more

I had some pretty gnarly stains on a white dress shirt. The great people at Jack's performed some absolute magic and saved my dress shirt. They are now my go to! read more

I love this place -- fast, efficient, and kind! They do high quality work. In addition to my regular dry cleaning, I bring in my cashmere, merino, and silk blend sweaters and they do specialized wet cleaning -- meaning they carefully clean the knits at the exact temperature they are meant to be washed, then they block, reshape, and depill them. My sweaters last way longer, and look as good as new. I drive a half hour just to come to Jack's and it's always worth it! read more

Amazing service! I live down the street and so grateful to have this gem of an establishment so close by. I needed to get my son's suit tailored and they were able to accommodate. So friendly and efficient. Thank you! read more

Jack's Cleaners went above and beyond for me. I needed a pair of dress pants tailored--waist let out, legs tapered--and they absolutely nailed the fit. But what really blew me away? They stayed open late just so I could grab them in time for an event that night. That's next-level service. On top of that, everyone there is just good people. You can tell they have great relationships with their customers, and the whole vibe is super welcoming. Plus, they're doing a lot to support the local community after the Eaton fire, which says a lot about who they are. If you need tailoring, dry cleaning, or just want to support a business that actually cares, Jack's Cleaners is the spot. Highly recommend! read more

Jack is AMAZING! He hemmed and pressed a jacket for me all on the same day! I was very impressed by the service! Highly recommended!!!

Great service and very excellent work. I took a tie that got sucked up in a car wash vacuum and was filthy, they made it look like new. Highly reccomend. read more

Jack is hard working and friendly. Neighborhood cleaners. Clean place. Always on time when they promise it. Never had a bad batch.

Talk about great and friendly service! Went in just as they were closing and asked them to tailor my son's suit for his graduation. A very difficult task and they didn't reject us. I truly appreciate their understanding and ability to help us, and in a timely manner. They have a new customer. ​ read more

Very expensive. They charged $85 to launder a king size blanket. (Not dry clean). Next time I will do wash it at laundromat.

The best dry cleaners in Pasadena and the surrounding area. Quality, friendly, personal service. I wouldn't go anywhere else.

The level of customer service is something I haven't experienced in quite some time. Jack's cleaner reached out almost immediately after they opened to resolve the issue and not only did they go out of their way to pick up the clothes, they made a delivery back in time due to my flight. The actual service is great would definitely use them again! Only knock would be the hotels mark up so next time will be reaching out to Jack's directly read more

Jack's is insanely overpriced. They do a decent job but I usually try to go elsewhere.

Jacks is my parents' neighborhood dry cleaner and has been for years. They did an incredible job cleaning my wedding dress (an impressive feat)!! Wonderful service and work. read more

I took my mom's coat for a cleaning this was my first use of Jack's cleaners. Their cleaning was great but got a quote of around of $45 because the clerk didn't know he mentioned that I would get a discount for being my first time there. But when I returned to get the Item I paid $50 and did not get a receipt didn't get my discount?? Will not return. read more

I cannot speak highly enough of both the customer service and workmanship at Jack's Cleaners! They came in clutch for a last minute event. Dry cleaned, laundered and pressed my husband's sports coat & dress shirt AND altered my dress next day! My dress fits like a glove and I felt like a million bucks. Thank you JACK'S!!! You guys rock! read more

Tried them out a couple of times about 2 yrs ago. First time wasn't for anything special - felt it a bit pricey but went with it. The second and last time was to clean a very simple short cotton dress which I chose to wear as my "wedding" dress. No fancy lace, pleats, sequins or anything like that. In retrospect my mistake was saying it was my wedding dress (looked like a plain summer dress) because when I went back to pick it up I was shocked at how much I was being charged!!! I had to pay more for the cleaning than I paid to buy the dress. Felt taken advantage of. read more

My husband needed a suit dry cleaned very quickly for a last minute trip. We are new to the area and hadn't found a dry cleaner we liked so we felt like we were up a river! Jack's came through and got the suit clean in record time. We found our dry clean!! Thanks so much!! read more

Privately owned business. Good use of technology in tagging your clothes, locating them and billing. Even have an app. They also alert you via text when your clothes are ready. Very clean, newer looking, highly organized shop. Owner is a couple that takes great pride in their business. read more