During a recent vacation we found ourselves in our car with our 13-year-old Lab when our cellphones…read morelet us know that we were under a tornado warning and should seek shelter immediately. A kind woman directed us to Tractor Supply and we ran in just as the heavens opened. We stayed almost an hour until the emergency ended. Everyone there was exceptionally kind. They pulled out some rocking chairs and let us know that there was a vet clinic later that day if our old girl needed anything (apparently they sponsor those regularly). We are so grateful to the entire staff!

Excellent customer service!!! Very helpful staff and great selection of products! A++read more

Pet Smart employees are so helpful and will guide you toward the products you're looking for. They…read morewill help you select if you are unsure, tell you what the difference is in the products. there are always dog treats at the checkout, and our dog is fully aware of them. she loves walking through the store with us and eight times we let her pick out her own treats. We are very satisfied with PetSmart, especially being able to wash your pet for $10 which includes the towels, shampoo, conditioner, and brush your comb. Also, you can dry your dog with their electric dryer. It's an all-around pet place to go with full service.

My boyfriend and I brought our dogs there last week, only to walk in and to find that the groomer…read morewas screaming at one of our dogs as she yelped in pain because he had her front paw up past her back well beyond her range of motion. If I didn't shout to stop and let her go... he would have broken her leg. He looked up and laughed saying "oh is this your dog" she was visibly shaken and in pain. We left immediately- the fee was waved for the hack job they did, but more than that- the physical pain and trauma they did to my dog. We contacted the veterinarian who stated she was very fortunate I walked in and they monitored her for damage. She was sore and had a limp for 2 days following our trip for a simple nail trim and grind. We called and spoke to the district manager who initially laughed at my boyfriend for being upset and then later apologized for doing so. They stated they would review the video- and get back. They never did. There is nothing this company can do for our family- we just wanted the acknowledgment that this occurred and apology, along with a promise that this won't happen to anyone else. This company cannot do that... each day, they put dogs in harms way; it's disgusting.

A great boutique for pets. Excellent outdoor gear for dogs and very quality apparel. Interactive…read moretoys and games for dogs and cats. There are excellent food choices and many locally made treats. The owner is very knowledgeable about breeds and needs for each. Adoption and rescue discounts with documentation from a shelter or rescue group.

From the owner: Our business specializes in ensuring you and your pet have many happy memories. Whether it be a new…read moretoy, a tasty treat, or a quality item that your companion long for, we have it for you. If you have a dog, cat, bird, or small animal, our store will ensure their happiness will grow when they come here.

I consider it my LFS with a large selection of fish and plants. The fish keepers are very…read moreknowledgeable and interested in your tanks and ideas.

Helpful; have a lot of stuff. Employees are pleasant and…read moreknowledgeable. They even had night crawlers for my box turtles!

Always knowledgeable and polite, willing to listen regarding concerns Bout different breeds…read more If you know something they don't, they are eager to learn..my snooty little toy Chihuahua loves them too! Sophie says hi!

The store personnel navigated an unfair corporate level issue, politely and professionally. I…read moreoriginally gave this store a 2 star review, regarding this policy, and also remarked that the store personnel was NOT TO BLAME!!!

Anything animal related they've got the experience and knowledge to help, plants always survive…read morewith there guidance! if you've got any problems they've got ideas and products to help all the staff are great and helpful, Definitely ask if your low income and they'll help with the cheapest option for your needs that works !!!! Not the cheapest store because of the proper products they carry but definitely not horrendous prices!!!! Several ladies have helped me get to a good food for my dogs and fixed all the associated stomach issues and itching

Looking for a Dramm water breaker and wand wasn't easy, but when I contacted GF I almost…read moreIMMEDIATELY heard back from a helpful Deanne A. who not only answered my questions in a timely fashion, but also put aside the item they had in stock for me till I could run up there from a town half an hour away. Many "CONTACT" links for many other companies either didn't respond, or didn't have what I wanted. Dee was delightfully helpful so I cannot wait to spend some money in the Co-Op there!!! Fabulous customer service.

JL and his staff are the best! Pleasant, accommodating and all around the best team. Lauren has…read morebeen our groomer for well over ten years (two dogs) and she is the best! Loving, caring and patient with our nervous pup. We wouldn't go any where else. She's tops.

If you need a place to understand and accept your pet. This is it. Our pets first visit they got…read morehappy tail walking into the place. Tail started bleeding. They were so calm, addressed the situation beyond professionally and with in minutes the pup was at ease. Wow!! Just wow!! They also groomed the pups so wonderfully. Neither pup was exhausted after they got home either, meaning they weren't stressed while there. The staff was great while making the appointment, at the appointment itself and without hesitation we will be back. To be able to trust someone with your babies is so important. The reviews speak for themselves and I am really happy we came across fuzzy pants!!

I discovered Tatnuck Pet about six months after I moved to Worcester - I had no idea they were…read morethere. What a great find! The owner Brian is amazing - I have been going there a while, as I have an older cat and he's very sensitive to certain foods. He has gotten quite finicky in his old age, and my boyfriend and I didn't have any cash this past Saturday on our morning walk. He generously gave us a can of cat food for NO charge, as he felt badly if the cat didn't like it. What a great guy! This is the beauty of a wonderfully owned small business in a local neighborhood. Stay away from Petco and the larger chains - they will never give you the customer service and kindness of this wonderful little neighborhood gem. Put your money back into the economy by shopping local. Thank you Brian!! ~Stacylynn, John and Deuce the cat

Great folks! Very knowledgeable and kind to the animals!! If they sell if there you know its good…read morefor your pup! I felt very comfortable in there (even during Covid times!).

Best pet place around!!! Great selection of products and services. Owner is a great…read moreconversationalist with an eclectic taste in music that's always spinning on vinyl. Highly recommended

The beloved Goldendoodle needed a bath, and I wasn't sure what to do; if I were home in Boston, I…read morewould head to our old standby (Laundromutt & BYOD, in case you are in Boston) but I was in the Berkshires, so what is a girl to do with her dirty Doodle??? I looked on Yelp, and couldn't find anything. Did a Google search and found Meow & Growl and saw the two tubs on their website, Took the pup for a quick last run through October Mt. (if you're going to make the dog get a bath, at least let them get really dirty first!!) and then into the shop for a bath. Adorable shop loaded with GOOD food for your four-pawed friend, gifts, cards, etc and a good selection of shampoo and conditioner for your dog's bath. You can blow dry your pal right in the tub as well, and leave with a fresh-smelling dog. Woof.