I just had the most terrible experience at Hens & Chicks. I bought clothing there for the first…read moretime and got home only to find out it had a large stain on the butt of the pants! I brought it back to return and the worker told me they have a no refund policy and pointed to a sign I didn't see when I checked out. I showed the worked the stain and said, don't you have a no stain policy? The worker said no, it's your responsibility to fully check over the item before purchasing. That sure would have been nice to know BEFORE I bought anything! I can't even donate these pants to the Salvation Army because THEY have a no stain policy. I will never shop here again. You can get higher quality items at free clothing closets. Save your money.

Found a couple deals for my kids at amazing prices. Worth the trip. Lots of great stuff, especially…read morefor younger kids.

Still one of best stores in downtown Greenfield. A go to…read moreplace for high quality outdoor clothing. You should stop in and see Brenda and Skip.

This place is great. I was immediately greeted by a nice woman who was knowledgeable and friendly…read more They clearly care about their products here, and I can tell they enjoy helping their customers.

I just came from there today. in the past, this SA has been my go-to. I went often and found…read moregreat stuff. But recently it's not been stocked as well. The store used to have excellent choices in furniture but no longer. A lot of the clothes are in poor condition and there are fewer good brands. Its sending me looking elsewhere.

Found lots of treasures, including vintage! Picked up reasonably priced clothing, brand new…read morehardcover kids books, and a large vintage tin (for $2.99!). Nice clean store with helpful staff.

Today I was driving to Boston from Western Mass. I realized that I was very hungry and decided to…read morestop at Freight House for a late lunch (hoping to take it to go so as not to prolong the drive). To make a long story short, they were out of my first choice on the menu. As I was considering what else to order, the owner came up from behind and made a snide comment and then walked away. I was surprised, especially since in past years, Freight House was a friendly place to stop. I left right away and was upset in the car. Suggestion 1: let people know when they sit down at the counter if you are out of menu items. Suggestion 2: don't be rude to your customers. Wow, can't believe that I actually have to "suggest" that.

I love this place, stop in and try their homemade pies…read more I ride my Harley at a leisurely pace, touring across the French King bridge and around the Quabbin. The beauty of Western Mass is summed up in the view of the Connecticut River from the bridge, especially during foliage season. But I digress, back to the Freight House, my favored stop on my tours. It's a worn place, antiques lining its broad porch and spilling over into the neighboring area with cement and stone yard ornaments. Don't be deterred! Inside you'll find rooms stuffed with antique brick-a-brac, but make your way to a stool at the food counter. Service is prompt and personable - well, of course, there's only a handful of stools. The prices are fair, and I love this unassuming oasis and the folks that work here, so I tip generously. I've sampled most of the menu items, and always been satisfied. But the hidden gems are the homemade pies. I love a good pie, and most pies don't measure up. I look for a great crust, flakey on top and bottom. Then I want a good filling, full of authentic flavor, not cloyingly sweet, or runny, or gelatinous. Tough to find? Yup! Found it here, at Freight House, every time. Great pie (and food), a cup of coffee, and I'm off to the French King bridge, the Quabbin, and the open road.

The staff at this store is awesome, the store is organized well, and the selection is greatread more

This store was larger than I expected. Either the locals shopped the heck out of this store or it…read moreseemed very sparse in its offerings. Nothing is organized by size. It seems to be organized by color. So you have to go through the racks quite a bit to find something. I really needed work pants and they did have a good selection of pants and jeans. I ended up finding a great pair of brand name black work pants for $4.99. One great piece that is of good quality and will get a lot of wear beats out 5 pieces that you may wear once. Plus: no sales tax in MA! Staff were friendly. This place seems like it could use more TLC: more staff to give the store attention and more stock shipped to the store to give locals more selection.

I just bought 4 candles from this store and they smell AMAZING! We bought the strawberry and the…read morelinen! Both smell up our whole house!!!!!! Thank you!!! We will be buying from you again!!!!

From the owner: We specialize in Collectibles and Vintage items and of course some Antiques.read more

this business does not exist. They occupied the store front until another tenant was ready to move…read morein. They opened EXPRESLY for the Holiday Season, Do not bother to look for them. The store is now a boutique food store and associated with the UPPER BEND RESTAURANT. I recommend them, but not the Vintage store.

I love this place. Beautifully curated furnishings and decor, very reasonably priced. I look…read moreforward to returning!

This evening I went to Bootlegger's to look at shoes for myself and my partner, and have to say…read morethat it was the worst experience I have ever had in a store. When I entered the store one of the saleswomen did not greet me but instead looked uncomfortable by my presence. As I walked in I began to look at the clearance rack in the rear of the store prior to looking at full priced shoes, and was followed throughout the aisles. Not once did the saleswoman ask me if I needed assistance, but continued to monitor me. As I made my way towards the woman's shoe aisles, she continued to observe my every move and proceeded to remind me that I was in the woman's shoe section. At this point it was apparent that she would continue to follow me and make me feel uncomfortable, so I decided that it would be best to leave the store and try another shoe store. This overt profiling is something that should not be accepted and is something that was extremely demeaning for me. I will not shop at this location again.

Today was the third time in a row that I bought something at Bootlegger's in Greenfield and nobody…read moresaid thank you. It makes me uncomfortable. Like they don't care if I buy anything or not. I said "thank you" thinking this might jog their memory after checking out, but they just said "you're welcome". I spent $350 on shoes, but even if I had bought a pair of socks, I would expect it. I don't say anything to the clerk because I don't want to embarrass them or make them feel uncomfortable. As a small business owner in Greenfield, It's just sort of unthinkable for me not to thank someone for buying in my store. It's so easy to buy things online. They are never busy at the Greenfield Bootlegger's, so it's not like people were running around and just forgot to be pleasant. I'll be honest, I don't shop at this store because I think it's the greatest store. The selection and availability of sizes is not great. I shop there because it's in my town and convenient. I think this is the last time in there for me. Scott Seward 75 Pierce Street Greenfield, MA 01301