Kyleigh was wonderful leading me in the right direction to what i needed. Made sure that i found…read morewhat i was looking for. Quite the variety and for a good value. A++++ 5 stars in my book

This is my local hardware. Staff are always eager to help and the store is always fully staffed…read more Good selection of stuff for a store this size and 9/10 times I can avoid a trip to the big box.

This store is actually now Hamshaw…read more Great to have a hardware store and lumber yard close by. Inventory has improved significantly since the end of the pandemic and with the acquisition by Hamshaw Friendliness of staff. 5 of 5 Knowledgeable and helpfulness 5 of 5 Prices 4 of 5 (no surprise things are more expensive than big box stores. Small town store, but consider the cost and time to go elsewhere) Inventory 4.5 of 5 (cannot be expected to complete with the large box stores inventory) I am glad they are close by

They always have what I need and the people who work there are great. Way better than Lowe's and…read moreHome Depot

Terrible. Wouldn't answer any of my questions and she had no idea about anything I was asking…read more Spend $100s of dollars there a year. They've lost my business

This place is a danger to public heath…read more Two months ago I had to argue with an employee to get him to cover his nose with his mask and move at least six feet away from the narrow check out area so I could complete my purchase. Eventually he complied, but no customer should ever have to argue with an employee like that. Yesterday I was there again and saw the same employee with his mask completely lowered, exposing both his mouth and his nose. I immediately left without completing my shopping list and have no intention of ever returning.

Colleen should not be in a management position if she can't talk to customers nicely. Being rude to…read morecustomers is unacceptable and gives the location a bad rep. Of course Marshalls in general is great

Jayde is the best employee ever!!!!! High quality service. Asked me if I needed a cart and how I…read morewas. Was also very speedy about checking me out and convinced me to buy a tjmax reward cards. Great person great place. HIGHLY RECOMMEND.

I went to Sherwin-Williams to get a small can of stain. I felt confused about which product I…read morewanted. One friend recommended one kind, another--a different brand. Kyle, who works there, was so incredibly knowledgeable and helpful. I have not had this kind of customer service in a long time. The guy knows his stuff and was willing to show me each of the stains on a piece of tester wood. he also was able to suggest the easiest way for me to apply and also saved me money when I went to buy a brush. This is one of those times where the worker makes the store. They are lucky to have him.

Great family owned business in Fitchburg. Super helpful…read more Give them a look, you won't regret it.

I love this store so much, when we need stuff to fix up the house we wait until we're going to be…read morevisiting my family to get it here. In fact when we moved back to MA and I went in there they recognized me, I hadn't been there in at least five years, it's that kind of business. It's a small store, especially if you're used to Home Depot but somehow they manage to cram a ton of useful stuff into it. It's a family business and they're super helpful. Support local business and go here!

Knowledgeable and friendly. Will return!!! If they don't…read morehave a part on hand they usually have it delivered to their store by the next day.

Date of visit: July 25, 2025 Time: Around 11:30 AM…read more We stopped into O'Reilly in Brattleboro while dealing with a trailer hitch emergency on the road. We asked about their tool loaner program -- something they publicly advertise. The older gentleman who first greeted us had a crumby attitude from the start. He seemed irritated by our presence, cut us off mid-sentence, and quickly denied us without much explanation. His tone and body language made us feel completely unwelcome -- and frankly, it felt like more than just a bad mood. On the flip side, the younger guy with glasses was polite, helpful, and really tried to assist us. Unfortunately, the older employee kept butting in and overriding everything, refusing to let us borrow tools even though the younger guy was clearly willing to help. It was frustrating and disappointing. We left feeling disrespected and turned to Advance Auto down the street -- where we were helped without judgment or hassle. If O'Reilly wants to represent themselves as a reliable stop for travelers and folks in a pinch, they need to take a look at who they've got at the front counter.

Location location location. Perfectly situated across from town common. Once upon a time this must…read morehave been the go to place, unfortunately that was then, this is now. First what remains of the hardware side is literally covered in dust. A lot of dust. Decades of dust and everything that dust represents....neglect. So sad. Now the deli/meat case that a colleague raved about. Beef should not be grey, theirs is. Basic food handling is ignored e.g., no gloves while handling raw and prepared foods. Yuck. There are not even country store basics present. Again, this is what could be but isn't.

I love going into this store. It's the closest to time travel I'll ever experience. It's a time…read morecapsule of the early 1900's: fixtures, signs, counters. It carries a bit of everything from electrical components, movie rentals, paint, canned food, local produce, butcher shop. I think the subs area great, made to order at the butcher shop. It even has a pay telephone outside on the front of the store.