One of your drivers about killed me and my elderly father today. Passed us with the road narrowing…read moreto one lane doing 50+ in a 35?? Just to get stopped 3 seconds at the next light!! I know good helps hard to find but you better check your insurance policy...

I went to Concord Lumber today to pickup some hardware and I needed some paint. I went to the paint…read morecounter and stood there for 10min and nobody was around. I stuck my head outback and yelled "Hello" and got no response. I then went up to the front counter and asked if anybody was in the paint department that could help me? The guy at the main counter told me that the guy in the paint dept would be back in just a minute. I walked back over to the counter and again stood there for a minimum of ten minutes and again nobody came to help me. I again walked back to the main counter and again I politely told the same guy as before that nobody had come and that I needed help in the paint department. Again I was told that the paint dept guy would be right over because he had just stepped out back for a minute. I politely told him that he didn't just step out back for a minute because I have been standing over there for 20 minutes at this point but again I walked back to the paint counter stood there. After another 10 minutes past, I could not wait any longer and was pretty frustrated that I had been waiting for a half an hour and that nobody from the main counter did a single thing to try to locate the paint guy and they all were fully aware that I had been standing there for an excessive amount of time. I totally understand that small businesses get busy, but the store wasn't busy! I will go there again sometime in the near future and update this review because I'm hoping today was an oversight. There's no way customer should have to wait a half an hour and basically get brushed off when you asked for help!

I am honestly surprised by the negative reviews of Colorworks. I have been in here twice over the…read morepast few months, and have worked with three different employees. All of them were incredibly helpful and polite.

Great place ! Nice people that works there always helpful. Nothing to complain!!!! Going back there…read morefor sure

Extremely helpful and knowledgeable staff. Love the service and advice I get there. Also, they…read morealways fix our mower and offered tips on how to take better care of our mower. This city kid needs help!

I bought two bales of Semican mulch from this store. According to the packaging, this much is…read moresupposed to contain "virtually no noxious weed or crop seed." A few weeks after I spread the mulch on my garden a healthy crop of oat grass sprouted where I had spread the mulch. I called the store about the problem and the store representative blamed the problem on me, saying that I did not apply the product correctly. That is untrue. More importantly, the store representative refused to allow me to return the second unopened bale because I had not kept the receipt for the product. Very disappointing customer service from a store that sold a clearly defective product and refused to take any responsibility for doing so. Customers beware.

How does great become even better? By paying attention to the little things and dedication to…read moreserving customers. And this dear readers is what Vanderhoof's is all about. Scott and team not only know this business they are committed to serving. I've shared earlier stories and here is another. This past weekend I brought in a pair of garden shears I thought I'd lost and it turned out I left them in the garden all fall and winter. They were rusted beyond recognition and I was so embarrassed to bring them to Scott to see what was possible. Scott smiled as I showed him my buried treasure and asked if I had a few minutes to wait. With that he disappeared into his workshop with the rusted shears. Not even 10 minutes later Scott reappears with an even bigger smile. The shears are good as new and we both wish we had a before picture ( see the after picture below). So there we have it friends. Another memorable moment in my Vanderhoof Hardware journey. Thanks Scott and Thomas for all you do. Enjoy!

great service, well stocked, usually easy parking out on the street. nice to have a local hardware…read morethat helps answer questions

Super helpful finding a solution to a problem fastener. He identified what I needed and found a…read moreworkable solution ... All for a super value!

The guys who work here are awesome. They're friendly and helpful without being pushing. This is a…read morego to place for me.

We went to Mack's for our kitchen cabinet pulls and mudroom hooks and were very happy with our…read moreexperience! Kristen, the sales associate, was great to work with. She was patient, friendly, and very helpful in us navigating the type and colors we wanted. She helped us stay within our budget and allowed us to take some samples home, so we could see how some of the choices looked in our actual space. One of the pulls ended up breaking upon installation and Kristen was able to get us a replacement one, on the house, which was much appreciated. Here is a picture of the cabinet hooks we were debating between. Very happy with our selections overall.

Everything about Mack Hardware is excellent ! First of all the staff is wonderful, each one is…read moreknowledgeable, helpful and great to work with . They listen to what you need, and give you a number of choices and recommendations without upselling . We had a big renovation and they were amazing to work with and love our choices . One bathroom knob was installed incorrectly by the builder and it would not unlock . Thinking it was a defective knob / lock we called Mack for guidance. Turns out our builder came and said it was not defective but their fault. We ordered a new piece to replace the mistake and the Owner of Mack called to insure we had what we needed . Hello??? Who does that these days?? A+ all around Mack - my go to for all hardware needs!!

This is the place to go for your hardware needs. Nice, friendly and knowlegable people are here…read morelike Manny and his son Mike. They do a good job making keys and advising for your painting work, You won't get the charm of Coolidge Hardware at many hardwares. They listen to what you need and are friendly. You get that special warm feeling of being appreciated as a customer. This is rare today. Coolidge Hardware is a part of the culture of Watertown and has been for a many years. We are kucky to have them here!

Great selection and a very helpful staff. Manny helped me find exactly what I needed. Awesome store.read more

The company does not honor what their website sells. Awful, misleading, disgraceful, dishonest…read morecustomer service.

Helpful and very knowledgeable people. Well staffed so waits aren't too long. Huge # of items.read more