I really like this shop. All of the employees are friendly, helpful and fast. It's the closest…read moreplace in the area to get Benjamin Moore paint - so it's my go-to!

I can't speak for the "paint" side of the business, but I think it's best to stay AWAY from the…read morewallpaper side until they hire some competent people. Everything was going well until the person supposedly helping me make it clear that she had little/no understanding of the math necessary to measure the area of a wall. At one point I swear she was just punching random numbers into her calculator, then came up with a number that was about 40% over what it should have been. She didn't know her product lines, was patronizing, and just gave off the attitude that being there somehow interrupted whatever is was that she does when not helping people on the sales floor. At that point I determined that taking my business elsewhere was probably the best course of action. They didn't seem too fazed about that - I suppose it happens frequently.

The store is now under new ownership the new manager John Dooley is the most pleasant person to…read moredeal with while choosing your paint. I called him he had all my paint ready, rollers and everything I needed. He called me to tell me it was ready so I could just come grab it at the curb. He is practicing excellence social distancing at the store. If you're looking to do some paint work while you're home due to coronavirus I strongly suggest calling John he can have all your stuff ready for you and you don't even have to go in.

I'm a contractor, so I know a thing or two about good paint companies -…read more The selection of paint and wallpaper is excellent. I've never not found anything I was looking for. The people that work there are also extremely pleasant and helpful, which is really refreshing. I would recommend this place to anyone renovating their home or office. These guys are great - keep up the good work!

Our son Michael, along with several of his peers from the Melmark School, has had a wonderful…read moreinternship opportunity at Konjoian's Greenhouse in Andover. There was no doubt where I would be purchasing our wreaths this year! I was fortunate to have had the opportunity to meet and spend some time with the owner(also named Michael) and learn about the job duties of these special needs students. Due to his kindness, compassion and humor, not only did I leave with absolutely beautiful wreaths, but a full heart. We are so grateful for this rare opportunity that our son Michael and the other students from Melmark have been given, and so thankful for a business giving back to its community above and beyond measure. I will look forward to going back for some beautiful flowers in the spring. The wreaths, garland, baskets, swags...were all so beautiful and the customer service I experienced and witnessed in the time I was there outstanding.. Merry Christmas and Happy New Year!!

It was not open when I need them. They closed in the summer. I only being there once before.read more

We are so glad we went to Lynch Paint Center in Westford when we were doing a kitchen refresh. The…read morestaff there were ever so knowledgeable and helpful with helping us choose materials and tips on applying the paint and beautiful paper we purchased. The pricing is comparable to the big box stores, so in our minds, no need to go anywhere else especially where the knowledge base would be unmatched.

We've come in here multiple times during the pandemic and have gotten great service. Their main…read morepaint line is California Paints. You can call ahead and order if you know exactly what you want, or you can go in and they can help you. Recommend!

This is the Weston Nurseries to visit. I required assistance and the GM, took the time to call me…read moreback and promptly assistance me. Thanks Jim

Great selection of plants; they often have varieties other nurseries don't. Bonnie is extremely…read moreknowledgeable and helpful.

We've been looking at soapstone slabs all over the state of Massachusetts and southern NH and this…read moreis the place! The customer service is wonderful. Jennifer met us on Saturday, when they are normally closed, and showed us everything we wanted to see, educated us on the care and feeding of soapstone, and gave us a couple of great samples to contemplate. The selection is superb.

They easily turned our house into a home with help suggestions and stone education. My girlfriend…read moreand I were looking for soapstone to finish our kitchen, and we found that most marble and granite places had only about 2 to 3 types of soapstone, Dorado Soapstone had about 10-12 types. All different colors with different veins. They gave us great customer service and dealt with us wanting to see all the stones that caught our eye. They broke down the installation process and even supplied us with an awesome fabricator. Great company and great people.

Carmela, the owner and teacher at Center Ceramics, creates a warm, supportive, and fun environment…read moreto either try ceramics for the first time, or advance your craft. I returned to ceramics after a hiatus of 40 years. Carmela responded to my interests and fostered my explorations. The studio is in a lovely old warehouse, (the Landing at Chelmsford Mills) and is part of Nova Arts Studio which includes studios for artists making jewelry, moisturizers, embroidery, and print making. It is a non-judgmental, inviting, and creative environment. I have been so happy at Center Ceramics. I encourage you to check it out.

I wanted to finally take a moment to reach out to let you know, the amazing experience, I have had…read moredealing with Kelley Bartlett during my kids bathroom remodel. From the start, (actually back in September) Kelley was attentive to the design and products, I was looking for the remodel project. I loved that she gave me choices but not too many that it would overwhelm me, at a price point that fit my project budget. Her knowledge base of many different product lines such as American Standard, Bosch, Kohler, etc.... was impressive. I would love to say, that my experience with my contractor has been as amazing as the one with Kelley. However, it has not been and I've encountered many issues that I had no idea how to handle. Each time, I reached out to Kelley and she gave me direction and contacts to help me resolve the situation. I realize, she absolutely didn't have to help me and received no monetary benefit which is a testament to her work ethics and going far above and beyond the call of duty. I absolutely, will use Kelley again in my master bathroom remodel. I have sung her praises to my friends when discussing the excellent customer service I have received from her. She is an outstanding employee who understands the meaning of exceptional customer service.

I am not sure where to begin here…read more.... I called up the store back in the summer of 2013, when I thought I was ready to go with a bathroom remodel as I had a contractor lined up. I spoke to M. Moore, a lady who has been in this industry for a long time so I would assume she knows what she is doing. After a conversation on the phone and several rapid return calls (this changed... read on) I setup a loose time to meet with her on a Saturday. I got to the showroom 20 minutes late and she informed me she had to leave in 25 minutes for a previous engagement. It is what it is. I brought in design plans from the contractor and another bath showroom to help give her an idea of what I wanted. I was very specific about a few things: (1) I love a contemporary look and wanted all of the fixtures to have the same style and preferably squared shape. (2) Even though the shower was on an outside wall I wanted full coverage of water covering the 4'x4' shower floor and 18 inch bench, within. We parted with her stating she was going to do a bit of research and emailed and called me with a few ideas a few days later. Next step was to go into the showroom to see these items in person. I went in to this showroom with the thought of leaving with expert help in designing the dream master bathroom and put a lot of faith in M. Moore as I was putting a lot of money into this bathroom and wanted it done correctly. The first thing that I selected were the faucets (Grohe) for my bathroom and deep sinks (Toto). That was easy enough. Knowing the dimensions of the shower and the configuration I was shown a SPECIFIC shower system that was also Grohe and I thought it matched up pretty nicely. I ordered that as well. At the time I was told that I needed to put a 50% deposit on special order items (this will change later on) and they would be delivered without sales tax since my address is in NH. I was also told that I could break the orders up as I needed items so that I would not have to pay for them all at once but was never told that I would incur a separate delivery charge for each time the truck came to the house. M. Moore also was willing in many cases to price match to Amazon or another authorized retailer as long as I could show her the proof (this changes later as well). I saved a ton of money going this approach. Shortly after this trip to Webb, the contractor was having issues with my tile store where he was unable to get the same measurements from one time to another. When they asked him to sign on the order form he bailed. This put my project on hold but I did have these few items on order and they would be held at the Webb warehouse until needed. After several more months I found a new contractor who had dealt with M. Moore many years prior and I understand separated from doing business with her for many of the issues I am about to detail as I ran into the same situations. The falling out started when a tub from MAXX was custom ordered and aside from MAXX having the incorrect drawings on their site on where the access panel was M. Moore never informed me that the tub came standard with only one seat of jets and that it was extra money for the other seat. When the tub came out to the house via delivery they didn't call ahead as they were supposed to and when my contractor and I opened the box and saw that only one seat had jets I was on the phone immediately with Webb. They told me it was a custom order and that it was mine. After about a week of going back and forth they agreed to collect this tub and order the replacement with the 2nd seat of jets delaying my project 6 weeks. They felt they did me a favor and from this point on M. Moore was no longer returning calls, they told me that all special order items needed to be paid in full at the time of ordering, that they are not supposed to price match to Amazon because of the overhead. They was a complete 180 degrees in their philosophy. Contacted Corporate in the midst of all of this and they were rude and actually asked me "why are you bothering us." Not the appropriate way to handle a customer but I am not buying millions worth of supplies so I am expendable. Once my items were installed we noticed damage on some of them. Webb said they were not responsible and that they would not honor the replacement of goods. I would need to reach out personally to the respective vendors. Back to the shower... The water is strong pressure but since it is a railhead it only goes 2 feet. If you remember my initial meeting with M. Moore I told her I wanted full coverage of the shower so that if you were sitting on the bench the water would hit you. They didn't take any responsibility on this matter to try and help find a solution. In closing, Webb gave me a "go away check" and left me hanging with several lingering issues. It has been months and the shower still is not correct and missing parts from boxes that Webb said were NEW but were restocked still are unresolved.