Oliver was incredible! He somehow managed to juggle all the needs of the many customers at once…read moreand was very patient, understanding and generous when it came to me trying to make a decision. 10 out of 10

The gentlemen who assisted me today could not have been any more kind! Informed them of the project…read moreI was taking on and they were extremely helpful when helping me find the right primer, paint, and tools! I will definitely be back! Top tier customer service - they even helped me carry the supplies out to my car! Thank you - it's much appreciated!

Worked with David Brown in the Paint Department of the North Andover Store both to purchase paint…read moreand get some sample for a renovation. He was extremely helpful and had several good suggestions. Will definitely be returning.

I have always used this shop for shopping for paints for my home in the last 10 years. The price…read morewas reasonable. Recently, I went there to buy a quarter paint to paint some spots on my interior wall, and the shop charged me $37! This is a crazy price! Later, I went to Home Depot, and the quarter paint only costs $14. You can't justify a threefold price by any excuse. I will no longer buy paints from this shop; it is a total rip-off in the name of inflation.

The employees were attentive and helpful in helping us pick our colors. They were familiar with our…read morepainting company and knowledgeable. Pricing was competitive and quality of paint outstanding.

From the owner: We Are Your Premier Paint And Wallcovering Decorating Store Offering Complete Customer…read moreSatisfaction. Offering A Wide Array Of Quality Paint & Staining Products By Industry Leaders Such Benjamin Moore, Coratech, Coronado, Insl-X, Cabot's, Sikkens, Festool & Modern Masters. White Street Paint Also Offers Expert Advice For All Of Your Coatings Needs. Our Staff Pride Themselves In Delivering Not Only The Products You Want, We Ensure You Purchase What You Need, And Ensure That You Have All The Tools And Expert Advice To Make Your Renovation Or Decorating Project A Success.

I went to the Salem, NH Home Depot this past weekend to return two small items (under $20) with a…read morereceipt, and was met with some of the worst customer service I've experienced. The associate, Donna, had a terrible attitude, rolling her eyes and making it very clear she was annoyed I was returning items. It was unprofessional and uncomfortable. I expected better from Home Depot.

This Home Depot should be closed. The customer service department is being staffed by two women who…read morecouldn't care less about your issue. I had placed an on line curbside pickup order for 30 bags of top soil. When I got to the store, my Depot. app was not working, so I went into the store and told the women I was here for a curbside pickup. She looked to the other women and said that he was here for a pick up. I said my truck was in spot 1. After 45 minutes of no response, my wife went into the garden department to find someone to help us. She finally found a person who told her to go to the back of the garden department where our order was sitting. A young man drove a fork truck and picked up the pallet. He was trying to put it in my truck, when we noticed the bed liner was being destroyed. I told him to remove the pallet. which he did. We saw the bottom of the pallet had nails sticking out. My bed liner now has a large hole and torn up sides. We tried to get a manager to look at the damage but they could not find a manager right away. Finally an assistant manager came with an insurance form for us to fill out. The assistant manager (her name was Tammy) was the only person who actually cared about the situation and helped us file a claim. Please save yourself from this awful store, find another Home Depot or go to Lowes.

My recent experiences with the paint department have been mediocre at best. They are extremely slow…read moreand obviously under staffed. I recently called-in my paint order and still had to wait 45 minutes at the counter to get service on a Friday , just to pick up my paint. To add insult to injury, I spoke up in frustration as a number of people came in after me and were served while I was still waiting. I was basically okay to wait until this happened. My suggestion is for you folks to is use a ticketing system similar to what grocery store deli's use. it's extremely simple...or, the paint department counter person could simply ask "who is next?" Leaving your customer to self-manage when they get service is always bad business.

Neither Nashua Wallpaper & Paint, their distributor or the manufacturer of the flooring product…read morewish to take responsibility for the floors installed in our new construction home that were clearly not milled in any quality fashion. They also were not installed per manufacturer guidelines in regard to climate control. Yet, somehow what we have is 'normal' though it isn't. We specifically asked when selecting our flooring product what quality we could expect from the manufacturer and if it was worth it to spend more on a more boutique manufacturer but were assured by NWP that the manufacturer was fine and they had no quality issues. Of course, since we constantly felt like we were a burden to the associate helping us at the time maybe they just didn't feel like dealing with us and instead wanted to rush us out. Either way, run far and run fast.

5 Stars for Rocky's North Andover! I ordered an online purchase, and it was the wrong item…read more I contacted the store and was immediately helped; the call was answered on the first ring, and the situation was resolved on the spot. Great service.

Went there this morning to buy some paint and the staff was very nice & helpful. The store is very…read moreclean and much less vast than going to the big box stores.

Reached out to Robert, the owner, about a project involving wallpaper removal and fixing walls and…read morepotentially some paint. He came out to the house to review the project room and provide an estimate. After seeing the estimate that was in our budget, we decided to give the go ahead. When we first started communication, there was no rush on the project as it was for our future baby's room. So 1, 2, 3 weeks go by after giving the go ahead and no response. Finally I get a reply and it was "I will check my schedule". 4 more days go by and nothing. I reach out again and he says I'll check the schedule and let you know tomorrow..I caught him at a "busy time". Mind you the non rush project is how becoming a rush. So knowing full well the baby's delivery date, he gives me 2 weeks prior to that as his only possible available time stringing me along until it was too close to the due date. If you don't want to do the project or it's too small or it's not what you want to do, just say so and move on. Dont string me along until it's convenient for you to so a smaller job. Don't bother reaching out to Robert unless you have alot of time for your project and it's big enough to warrant him giving you his attention.

Robert and his crew have painted inside and outside at our home for more than 15 years. We have…read moreengaged them on at least ten different occasions over the years and each and every time they exceeded our expectations. Anytime I needed a room re painted, the house power washed or repainted, a ceiling touched up after a water issue, we have called Paint Works. Reliable, prompt, fair, responsive, respectful, neat+clean, honest and kind, I wouldn't even consider hiring anyone else.