Couldn't recommend a better company to work with. Granite Plus came highly recommended by 3-4…read moreseparate sources and they certainly didn't disappoint. I met with Mike Farrell (Sales Associate) and Mike was knowledgeable and gave great insight. Mike walked me through the process and made it easy to make a decision. Pricing was on point and inline if not better than the other places I went. Then Henrique Bertoli came out to do the template. Henrique was super friendly, knew what he was doing and was an absolute professional in making my counter fit perfectly. Just over a week later my installation was scheduled. This crew came in and installed my beautiful counter top in no time and perfectly. Like I said I am amazed at the well oiled machine Granite Plus is. During this whole process Brandon Marks (General Sales Manager) was in contact with me making sure all was going as planned. I literally cannot stop looking at my counter tops. A simple thank you isn't enough and I will make sure anyone looking for Granite or Quartz will know how top notch they are. Granite Plus does what they say and that is impressive!!!!

Great service - i stopped by first to see the selection of materials and was amazed by the volume…read moreof the slabs they had onsite. The owner (i think) showed me around and took her time to explain the difference between materials. After a week i ordered a countertop - the measurement person was scheduled in a week and in another week i had it installed by a professional crew - it only took them couple of hours to install it. Really happy with the price, the quality and the speed they completed the project.

Peabody Supply is a great Supply store with knowledgeable staff and top quality plumbing supplies,…read moreat competitive prices. If they don't have an item in stock they can likely get it from another one of their many stores within a day of two. I have a lot of experience dealing with Plumbing Supply Stores, as I have been in business since 1980 and Peabody Supply is one of the best. Bob Gagnon Plumbing and Heating www.BobGagnon.com

Some of the first things (besides appliances) we were told to order for my house…read morerenovations/addition were the shower stall and the accompanying faucet, since the builder was going to literally build the bathroom around the stall. He had had lots of luck with Peabody Supply, so off I went. The saleslady was very condescending, so I asked her when she WOULDN'T be there so I could come back. How's that for a switch? I returned a few days later and told the salesman about my previous encounter. He apologized profusely and said she has been getting a lot of complaints. Okkkkkk. He showed me a few things, and I ordered the Maax shower, toilet, kitchen sink, bathroom cabinetry, bathroom sink, counter, and Kohler faucets. The selection wasn't huge, but I was able to find things that would work. The shower came in several weeks later and was delivered to the house. And a few weeks after that, the kitchen sink and faucets were delivered. So far, so good. A couple of months later, the builder asked if I knew when the rest of my order would be there, and I said it should be within a week or two. At this point, the work on the house was almost complete and the builder was anxious to finish. I called Peabody Supply, and it turns out they never ordered the cabinet or sink for the cabinet--not a good thing, since it takes six weeks to manufacture and deliver and I needed it in three weeks, at most. I went into the store, and my obnoxious saleslady was there (she changed days). She showed me a few cabinets that were in the warehouse, but they were pretty ugly and were wider than what I needed. She slammed down the product book and in an "outside" voice, "told" me that that's all she had. Umm. I left the store and never returned. (Note: Kitchen Associates was able to help with this and had the special order cabinet and Corian manufactured, delivered, and installed in about two weeks, and the resultant cabinet is much nicer...and less expensive...than the one I had originally "ordered." (See my review at http://www.yelp.com/biz/kitchen-associates-sterling#hrid:gTq28iacx7aXg0GTtUMNHQ/src:self .) There were other snafus with my order, but the bottom line is that my experience wasn't too great. Maybe yours will be different. I won't be returning. Good luck. Three stars cuz I'm nice.

Hancock Building Associates and their team did an outstanding job on our home remodel and addition…read more From the very beginning, Darrell, Kevin, and the entire crew were professional, responsive, and incredibly detail-oriented. The project was exceptionally well planned, and they completed it ahead of schedule with exceptional quality and craftsmanship. We especially appreciated how thoughtfully they worked around our family while we continued living in half of the house -- that flexibility made the project affordable and manageable for us. Throughout the process, Hancock seamlessly coordinated with our architect and structural engineer, showing great flexibility and a true commitment to quality. The results have been amazing -- we're already making full use of the new space, and neighbors have been stopping by with compliments, with several saying they're planning to hire Hancock themselves after seeing the impressive work and speed of completion. We couldn't be happier with the outcome and would not hesitate to recommend Darrell and the Hancock Building Associates team to anyone considering a project in the area. We'd definitely work with them again!

hancock building associates may be great at what they do personally never used them…read more while driving home on Rt 3 last night I had one of their company trucks fly up behind me, I could not move over there was a car to my right (2 lane highway) when I finally could the driver of this truck and this company made sure he slowed down to get beside me and give me the middle finger. If this is how you treat people on the road I can only imagine the disrespect for customers

Quick quality remodeling . Good workers , on time schedule. Quality materials. Would recommend to…read moreothers.

I had Matt and hit team install a new bath surround at my house. The product the use is so much…read morenicer and more durable then the ones presented by other competitors and his pricing was very reasonable. He came right when he was scheduled to and completed the job beautifully. Other then the new surround you would have never known his team was there. I would recommend them to anyone and will certainly be calling him again with my next bathroom when it's time!

Love this place; I've been coming here for many years, since it opened. It is one of my favorite…read morestores in the area, of any kind. So, the shopper's conundrum is why pay a little more at a store like this, rather than just buy on Amazon. I personally buy a ton of stuff on Amazon, and I don't generally like most stores. But this is one that I frequent, for these reasons: 1. It is a thoughtfully curated collection of items. The owner is a professionally trained chef (read about her on the store website), and the stock here is all practical, high quality, at a variety of price points, and sometimes just fun. 2. The customer service is fantastic. The people who work here are all experienced in the kitchen and they have good insights into how to select and use what they sell. You can have a long, discursive conversation about the merits of one $5 item compared to another. I have found them to be exceptional also at recommending gifts. 3. You can hold things and see them in person, as opposed to relying on marketing writing and often fake online reviews. 4. The vibe here is a delight. It is clean and organized, easy to find things. Back to customer service, the people here are fun to be around. For example, I was once trying to choose between thermometers, and the person helping me matter-of-factly mentioned that the one I was looking at came in either red or black. I choose red, and she lit up and said "Yay!!!" and clapped her hands. So funny..... Anyway, this is a great place, and I value all that they bring to this store.

Everyone at Kitchen Outfitter's is personable, welcoming, helpful, professional, and knowledgeable…read moreabout their products. They take customer feedback and product reviews into consideration when deciding which brands to carry. There's very little that they don't have (or have access to), from fun gadgets to major cookware. Are there items that can be purchased for less at Amazon or TJ Maxx? Of course, but, supporting and shopping local businesses is important to us.

Custom Bath of Nashua did an outstanding job with our two upstairs bathrooms. Both needed total…read moreremodeling which included replacing a bathtub to a shower in one and tearing down walls and complete renovation of the other. I was totally impressed from the minute they came to our house to talk about the project. The owner, John Gallagher, came to our house with numerous suitcases full of samples. Every other company I called asked us to come to their showroom, we could select what we wanted, and then they would come out to the house to give an estimate. John brought the showroom to our house!!! We were able to make selections, go upstairs to the bathrooms and actually see what it looked like in that bathroom. Then, while we were discussing other options and issues, he sent the selections we made to a team that was able to render what we wanted so we could see it in the dimensions of our bathrooms. This totally blew me away as we could get real-time feedback and see what our bathrooms would look like. This totally sold us on hiring Custom Bath of Nashua. Then, to have the actual renovation done by totally professional craftsmen was above and beyond expectations. Outstanding craftsmanship by each team on the project and very courteous and clean. If I could give more than 5 stars, I would. I would certainly hire them again and highly recommend them to anyone. It is very clear that John Gallagher and his employees are proud of what they do and aspire to excellence in all they do. This is the quality of work we should all expect but is far too often not provided by many.

Price of everything they install is over inflated. They will charge for high end products and…read moresubstitute with cheaper brands from Amazon. No paperwork is left behind to verify that you are getting what you paid for. No forms with warranties provided, just verbal promises. Tile cuts were made in the bedroom resulting in fine dust particles throughout heating system. Carpeting and window blind replacement, as well as professional vent vacuuming all have added to the over priced cost of this project, not to mention the doctor bills from pulmonary doctors and breathing treatments.

My wife and I decided to do a complete renovation of our 35 year old house, and that included a…read moreshowcase, professional, high preforming kitchen, and a high quality washer and dryer. Dave at RiverBend helped us select manufacturers and specific models of appliances. He steered us away from products that were no longer as reliable as they had been in the past. We decided to get mostly Miele products and SubZero fridge and freezer. They seem amazing. Throughout the long project Dave worked with us right through installation. He even helped us get rebates that Miele was offering that had escaped our attention! We will be moving back into the house in two weeks and can't wait to use the appliances in our dream home. You can trust Dave and RiverBend with your big projects.

The laundry mat was extremely clean and everything ran GREAT! My clothes were squeaky clean and…read moredried very fast. I really love the fact that the machines are automatically disinfected with each wash! I had never heard such a thing, but that alone will keep me going back. Prices are very reasonable.

I hired Robin to help update/remodel two bathroom and bedrooms in my townhouse. She was great to…read morework with and I am very happy with all aspects of the process. She helped me come up with a design that matched my style and vision for the space. The materials I bought from her were all high quality and delivered without any issues. She also communicated frequently with my contractor which was a huge help given my busy schedule. Her experience and knowledge working on or with construction projects was a huge asset to making my project successful and low stress. Robin is very helpful, listens, provides great ideas and was instrumental in facilitating all aspects of my project. Robin is an energetic, passionate and great customer advocate who truly cares about her customer's success and satisfaction. My best advice is to go meet her, discuss your ideas and decide for yourself. The design/construction business can be sketchy (based on a past experience). Robin and the Design Center West team are open, honest and patient.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Just used Watch City Kitchen and LeBlanc Contracting to redo our kitchen. Anna and later Rebecca…read morewere very helpful in creating the design. They understood what we wanted and suggested design that would work well. They assisted in choosing cabinetry, flooring and counter tops that all worked well together. Tom came originally to scope out the construction details and what would need to be done ex. vent for stove through attic, sub panel for electric system. Once the construction started Eric was the lead carpenter. He supervised the whole project. He was great. He kept us informed about what was happening when. He also introduced us to each of the sub contractors who came to do work. All were pleasant and professional. They put protective coverings on floors and doorways to limit dust. At the end of each day they cleaned up and vacuumed the work area. When one of the cabinet doors came in the wrong size, there was no question about replacing it. One thing I really appreciated was that construction did not start until they had received all of the cabinets, flooring, countertop etc so work went smoothly and was completed without delays.

I am so pleased with the work of Watch City Kitchens and their contracting partner, LeBlanc…read moreContracting. We had them install a new kitchen island and re-do our backsplash. We worked with Alyssa to help design everything, something she has great skill and a true eye for detail. She didn't try to push products or oversell us. If anything, she provided some suggestions on how to lower cost (used remnants for the quartz countertop; suggested comparing costs to Home Depot). Once the design was finalized, I was extremely impressed with Eric, the contractor who installed the island himself and oversaw the other contractors. He was excellent communicating with me each and every day. He noticed some inconsistencies in the wood on the cabinet doors of the island and immediately ordered new one (he still installed the original and came a few days later with the new doors). Everything was just so professional. I haven't had too many experiences with contractors in the past, but every one I (and my family, for that matter) have had for the most part have been negative. The project doesn't start on time, finish on time, guys no-show for no apparent reason, etc. This was the opposite. Watch City had the chance to move up the timeline, which fit into my schedule. As a result, the project was done a week early. If you're looking to do any sort of work on your kitchen, definitely give Watch City a look.