I went in to this store the other day as I needed help with changing a battery in my car key FOB. I…read morewas directed to a person near the register and he said I had to open the key myself as they did not want to be responsible if the broke it.. I could not figure how to open it and I was shit out of luck... I went to ACE Hardware in Gtown village and they were more than happy to open the key FOB and replace the battery,,, I will not be back to Aubin Hardware in the future.

My local hardware store. They go out of their way to get me the items and advice I need. I always…read morehit here first, then go to the big ones.

Store manager Anitza Q restored my faith in humanity, customer service, and Home Depot by offering…read moreme a partial refund on Vigoro grass seed that didn't perform well. While I am a little closer to Hooksett, I will be making Manchester my store! Was VERY close to becoming a Lowes customer! Thank you Alitza!

Bought dishwasher. Paid 400 to install. Asked if hardwired a problem..no. show up and refuse to…read moreinstall it. Call cust service...call mgr. No one cares

Lots of selection and great service! When you walk in looking for Husqvarna parts and the place is…read moreall orange, you know you're in the right place!

Friendly place, fixed my machine right and on time. What more can you want…read more Dropped off my pressure washer and $30 for an estimate. Luckily enough it was covered by the manufacturer but still, they serviced it, returned the $30, and got it to me on time. I will be back.

Workers are always so helpful and so friendly and actually around when you need them. They answer…read morethe phone quick. Customer service is always friendly (because i never know what i need and usually am o some weird choose your ow adventure of chaos!) - they are dog friendly (yes i spoke to them personally and did not assume), they have cookies at the door!

I bought a dishwasher at Home Depot and I paid to have it installed and I was supposed to have it…read moreinstalled today and they send 2 guys who BARELY speak any English and don't know how to install the dish washer! So I do NOT recommend using Home Depot's installers FOR ANYTHING!!! I'm so pissed off now because now I have to pay for a plumber to install it!!!! It's completely and utterly UNFAIR! So I have a brand new dishwasher sitting in my dining room, not being able to be used!!! I'm pissed off!!

I have an older camper and decided to remodel. I decided to purchase Bali vertical blinds for 13…read morewindows. I was excited to get the project started and contacted Lowes in Bedford, New Hampshire. I spoke to Alyssa Antoniak. She was a lovely young lady. I made arrangements to have a representative come to the camper to measure each window. His name was Mark. He came and measured and I picked out my blinds. I chose Bali Lamplight, an elegant look. I was so excited. The cost was $2,200. Alyssa placed my order and emailed a copy of the invoice to me. I noticed there was a charge of $275 for existing hardware removal. I personally took all hardware and screws out of each window. I called Alyssa to tell her all existing hardware was removed and to please credit my account. She was insistent that the charge was not for existing hardware removal despite it being a separate line item on the invoice indicating it was for hardware removal. Her advice was to go to Lowes to further discuss. My Dad was a Naval veteran. He unfortunately passed away in October after a courageous battle with cancer. I live upstairs from my parents. My Mom suggested I use his veterans benefit to save some money. Alyssa attempted to use it, but it was not recognized. Come to find out days later Lowes was experiencing technical difficulty. Instead of trying to rectify the problem, Alyssa told me to go to Lowes to discuss as there wasn't anything she could do. I started vacation on June 29th. I spent nine days at my camper. I came home on July 8th to find the vertical blinds were delivered to my home address in Massachusetts. I was beside myself with anger. It was 7 p.m. I called Alyssa and left a voicemail for her to call me immediately. I was very upset. I went through my email messages to see if she or Lowes emailed me with any updates. There were no messages. I sent Alyssa an email expressing my disappointment and frustration with my whole experience. I later found out my next door neighbor (female) carried all the blinds from the front of the house to the back of the house (down 10 steps each time) for fear they would get stolen. Chances are they would have if left put in the front. The next day I still hadn't heard from Alyssa so I sent another email with no response. The day after that I received an email from Cory Hill. Due to Cory's snarky response, I decided to take my business elsewhere and told him to arrange for the blinds to be picked up for return and provide me with a refund. He replied and indicated I would have to return them myself. I found that totally unacceptable. At that point I stopped communicating with him and contacted the Better Business Bureau for resolution. The blinds are being picked up tomorrow. I am disappointed I have to start this project over again, but I absolutely will not give Lowes my hard earned money after dealing with people who lack good customer service etiquette and snarky responses. I work in customer service. If I ever responded in this manner, I would be fired for sure. I will never step foot in Lowes ever again.

Mike W. in "inside garden"sold us a Toro lawnmower on Monday June 30. We saw this lawnmower online…read moreand came to the store where he found it on the shelf! He helped us get it into our car and assured us we could put it together ourselves as it only needed the handle to be attached. He also said it was a great choice in a lawnmower. He was courteous, helpful, friendly, and showed up quickly to help us! He is a keeper for your staff!,

I am a card carrying Inside Track Club member. I live in Manchester, NH but we have a retirement…read morehome in South Carolina. I bought my membership at the Aiken, SC store on Aug 21st, 2022. I receive emails on specials all the time. I went into the Manchester store to buy some items on special from this week's special. I presented my member card and was told that they don't accept the cards anymore and that they only look up phone numbers now. Their records indicated I no longer am a member. The clerk called the manager over. The manager was rude and condescending and literally accused me of forging an expiration date on a expired card and refused to honor my membership. His exact words were "yeah, I've got a sharpie too". Wow, this was the manager. How rude? I've made a lot of purchases from Harbor Freight over the last 10 years. I called their National customer service line to complain and request a refund of my membership. They had no problem looking up my membership and said it wasn't due for renewal until late next month. I'm waiting for a call from the Manchester district manager for an apology or a refund of my membership fee

This store just opened here in Manchester Nh . This harbor freight is huge. Prob the best one I've…read morebeen to as there is many many items on display. Seems to be more here then any other store in area. Tools are budget friendly but not all tools here are a bargain. Reading the reviews on their website. You'll weed out the items to avoid as we'll as the items that are worth it. 20 percent coupons can be found online pretty much all the time and with free items like a tape measure, multimeter, tarp upon other items. Why not visit! I will be visiting here weekly for sure. Lots of staff inside willing to help me which is great. As some places you go and it's hard to find anyone even working I would give this store a 5 star. Great asset to Manchester.