Well stocked, friendly staff, great source of referrals if they don't stock what you need.read more

The staff here are very knowledgeable and helpful. The items in the store are reasonably priced…read moreand very good quality.

I went in to this store the other day as I needed help with changing a battery in my car key FOB. I…read morewas directed to a person near the register and he said I had to open the key myself as they did not want to be responsible if the broke it.. I could not figure how to open it and I was shit out of luck... I went to ACE Hardware in Gtown village and they were more than happy to open the key FOB and replace the battery,,, I will not be back to Aubin Hardware in the future.

My local hardware store. They go out of their way to get me the items and advice I need. I always…read morehit here first, then go to the big ones.

Bought dishwasher. Paid 400 to install. Asked if hardwired a problem..no. show up and refuse to…read moreinstall it. Call cust service...call mgr. No one cares

I went to the store for a couple of thing's, I 7 on the website to see if we're there. Said 18…read moreinstock, so I looked for the product. Zep 44 wall and floor ,couldn't find it. So I asked a man walking by He did not look happy like I deserped him. He looked it up and said sorry we are sold out," which doesn't make sense. I'm never going there again

Lots of selection and great service! When you walk in looking for Husqvarna parts and the place is…read moreall orange, you know you're in the right place!

Friendly place, fixed my machine right and on time. What more can you want…read more Dropped off my pressure washer and $30 for an estimate. Luckily enough it was covered by the manufacturer but still, they serviced it, returned the $30, and got it to me on time. I will be back.

Buyer Beware, they are constantly having trouble with their payment system and won't refund your…read moremoney when they screw it up. I had a $387 hold put on my card for a week while they processed the payment for one $55.99 can of pant. Then they posted theee payments for the same can of paint and refuse to refund the overpayment. They acknowledge the mistake but still won't refund the extra charges. they still charged me $167 for one $55.99 can of paint and refused to make it right.

Wish I could give zero stars. The manager is RUDE and tells his employees to "Just hang up" on…read morepeople, no explanation, no class, no thanks.

There's some things I've always loved about this store. Broad selection while a conveniently…read morecompact store to shop in. But these days ... they aren't keeping up with the accuracy of the prices listed on the shelves. I take a few steps away after my purchases are rung up, wondering, did I remember this wrong? $2-$3 discrepancy, per item, between the shelf price, and what's rung up at the register. Worse, they don't own that *it's* *their* *job* to keep the shelf labels accurate. Yes, they refund to shelf label price, but fire back "It's the computer.", "It's Ace." This is becoming a "shop elsewhere" issue, for me.

They always have what I need. Great selection, great staff and service. I enjoy browsing and the…read morekitchen department is well stocked along with the rest.

Friendly helpful store with the best wood sign on Charles Street! This store has everythingread more

This is not just the best hardware store ever, but maybe the store ever! They are SO kind. So…read morehelpful. And have everything you need.

They are so helpful in your choices and honest when something just isn't going to work. Although…read moresmall they have a decent selection of flowers and a ton of herbs

I can't say enough about their friendly and efficient service, helping someone who can't find…read moreanything, and frequently doesn't know what he's looking for.

The people who work there should try smiling and making people feel they are welcome…read more It doesn't take much to be polite and show appreciation.. I wanted to look at some paint but it was roped off. Not sure why, but went somewhere else and purchased my paint. The part that bothered me mostly was the cold and unfriendly people that work there. I won't stop there anymore.

Reeds Ferry Lumber is a super convenient and helpful hardware store, lumber yard and more. Thank…read moreyou.

The store is under renovations, so not the usual selection to browse. Totally understandable. They…read moredid have a few nice pieces, although on further inspection , I was a little concerned about durability. Other than that, the service is almost creepy. They greet you when you come in, okay that's nice, but as you walk around the store, they keep popping up at weird times, and in weird places. Asking questions, asking what you like, interrupting my husband and I several times. It almost reminded me of an escape room experience. We were close to making a purchase, but the people were so annoying that we left and went to another store instead.

I realize I am late with this but it has been bothering for a long time. I was ripped off by Bobs…read more When the encourage you to but the insurance and then don't let you use it. I bought a $1,200 chair from them and after 6-9 months it started leaning to the right. It was the frame but the two technicians that came out (which they charged me for) said it wasn't. I called the store but they said they couldn't do anything for me. This all started 5 years ago and still bothers me every time I see the commercial for bobs. I am trying to warn people of the poor quality of service I received. I called the BBB but they said they couldn't help me.