Big Jims was always a clearance/surplus operation, which has contracted from two locations into…read moreone. The amount of clearance/overstock is less, but the selection of new items is greater than before. Going in with those expectations, Big Jims is a solid resource for home improvement contractors and DIYers.

Just visited Big Jim's for the first time with a friend and had GREAT service. The gentleman we…read moreworked with was extremely patient. The door we bought was at an incredibly low price. Would definitely return for more doors. A comment on Kate's review - I don't understand why anyone would think that a credit of a specific discount type ($400 off delivery) could be applied to some other part of a order. If the $250 delivery fee that was negotiated (instead of a usual $400 fee) and was paid and then refunded, there is no $150 to apply somewhere else. The store's position on this makes sense to me.

I just have to say that my visit to Lowe's here in Concord today was horrible! I went to buy some…read moresiding and grabbed a lumber cart and had a difficult time maneuvering through the isles because of the clutter & carts of half stocked items everywhere throughout the isles. Store was dirty and the stock sitting in the isles was chaotic. Then, I spend 25 minutes trying to find an employee in the lumber department to help me find a particular siding. I ended up going to the front of the store for assistance and felt like I was interrupting a conversation between two employees. I was given directions to find the product I wa looking for... and lo and behold it wasn't where I was told to go. Back to the front of the store for assistance again. This time the employee led the way & he too had try o looking around for it. Instead of the side isle , it was on the back wall. After he pointed it out, he left me to try to get it off a shelve that was above my head by myself. After stacking two 4x6 on top of each other, I was able to barely reach a board and inch it off the stack to the edge and get it off the shelve. As I was getting the 3rd board, an employee did show up and help. It will be a while before I go back to this store.

This store and staff are an embarrassment to our disabled wheelchair community. There pro manager…read moreHarris is very unprofessional as well as other manager Ein. Pro desk Erin and Kristen very unprofessional and Kristen needs a course in anger management and customer service. This store is a complete embarrassment with bully and liar.

Bought an amazing Husqvarna lawn mower from them and nothing but great customer service. The top of…read morethe machine had a small scratch from the crate, and they had no problem at all switching the whole hood out, "they just want me happy"! Seriously, these guys are great! All really knowledgeable. Thanks guys!!

I recently brought in my Craftsman chipper shredder for repair. As it never worked right since I…read morebought it, I was not sure what the problem was. Greenlands repaired it for a reasonable cost, in a reasonable amount of time, and it works great. Very nice people to deal with great communication.

Huge & Impressive warehouse but low inventory. Unfortunately, they only had 2:9 items that I…read moreneeded. I needed 3 trolley hangers- they only had 2. I needed 6 hangers/rail brackets and they had zero. I recommend calling first to check their stock before driving out there.

From the owner: We design Kitchens and Baths, Horse Barns and Indoor Riding Arenas. We are a Marvin Window showroom…read morewith Integrity Windows as well. ThermaTru Exterior Doors and many interior doors on display. We display Shiloh, Kraftmaid, Decora, Aristocraft and Young's cabinets. We stock some of the finest framing lumber, pine shiplap and vee groove sidings. Exterior products include IKO shingles, BP shingles, Fabral and McElroy metal roofing, BF Rich vinyl windows. Also shown is Fiberon and Modernview Composite decking. Most of our pressure treated lumber is prime and number one grade, we also have rough native hemlock boards, framing and full dimension posts. GRK screws and Senco and Bostitch air nails are in stock. Perma Column deck posts are a new line for us. Free delivery is always available. For the Paint person, we have Benjamin Moore, Cabot Stain, Sikkens, all in stock. Vermont wood pellets and woodbricks are ready for delivery any time. Barn door track and hardware for stalls plus advise.

My first and only experience with Jackson Lumber was excellent. This was largely due to the…read morecustomer service provided by Al Mazza, whose last day -- just found out today -- is today due to retirement. (Best wishes again, Al!) In the spring, I ordered decking for my condo. Al was very helpful and patient with me as he helped me figure out Exactly what I needed for my order since I had never done this before. Shortly after I placed my original order, I changed my mind and decided to order more boards to do a more thorough deck repai/replacement. Again, Al was very patient, kind, understanding, and helpful to me as he needed to add onto my order. Later in the summer when I discovered that I needed to exchange a few boards that were slightly defective, And replace them in order to finish the project, Al was very accommodating. He arranged for the boards to be picked up, he applied a credit for those boards to my account, and explained very thoroughly and apologetically that the fact that the replacement and additional Boards I needed were on back order and he wasn't exactly sure when they would be in. He said that he would be in touch with me again when he knew more. As promised, al followed up with me a few weeks later to make sure that I still wanted the boards. I told him that I did, and he said that again they were still back ordered but he was hoping to see them within the next few weeks. I just received a phone call from Al today telling me that the boards were in and they can be delivered to my home on Tuesday. Because of my experience, I plan to do more business with this company in the spring for a different project. Al has set the bar for customer service pretty high. I am hopeful that the remaining and/or new employees will provide me with the same stellar customer service that I received from Al Mazza. jp of Fremont, NH

I would stay away from Jackson Lumber of Raymond NH at all costs. I;ve had several dealings with…read morethem over the last 7 years and all of them have been handled extremely poorly. The last incident just occurred last week. Several of my windows were leaking between the panes. I started a warranty claim to get the lower sashes replaced. Worked with a guy "Chris" and he tried to get them but was unsuccessful. The sashes did arrive at my house 2 months later which was fine. Communication was fine at first. I was still working with him and "Chris" said we would try this again after I supplied pictures and measurements. The window replacements I paid for magically showed up in 2 weeks?? I had worked with "Chris from Oct 2019 thru January 2020. After January all communication stopped. Never once did he text or email to let me know that he stopped the claim. He never reached out and after 4 months I contacted him again for the 8th time and he said contact the manufacturer and its not his problem. I was hoping that the poor customer service environment at Jackson would have changed from 7 years ago. Sadly it hasn't. I have had 2 other other interactions with Jackson Lumber in 2012 that ended just as poorly. I'm not sure if the unprofessional atmosphere at this location is company wide or limited to this one location. Go ANYWHERE else.

I can't say enough wonderful things about this local business. I bought cedar decking for our…read morefarmer's porch and it was beautiful and great quality! The owner was so helpful! We are going to redo our floors next and most definitely we will be getting the flooring there too!

From the owner: Hardwood Flooring, Composite, PVC, Cedar and imported hardwood decking, Eastern White Pine boards…read moreand patterns, Cedar shakes and shingles. Wood and Vinyl Handrail systems. Landscape Timbers and Stockade Fencing.

We were shopping around for a granite vanity top for our newly renovated bathroom and not having…read moremuch luck. Someone recommended we call Belisle Granite Counter Tops and we are very glad we did. Kim met us on her weekend day off to look at remnant pieces of granite. She took the time to go thru the granite pieces with us and even showed us how the process works. She made us an appointment the next week for templating and the following week the new countertop was installed. From start to finish is was a very smooth process and everyone we encountered from Belisle Granite Countertop were very friendly, informative and professional. We would highly recommend for your granite needs.

Showed up to install granite which they actually measured for and cut a gouge into our $30,000…read morecabinet renovations. When I asked about them cutting into the cabinets and creating a huge eyesore they basically blamed it on the contractor and said that it was typically the homeowner or the contractor that would fix things like that and refused any liability. Never let these people install anything in your home ever.