This place will never get one red hot cent from my company ever again after the experience I had…read moretoday. They screwed up my order showed up almost 2 hours past the time frame and they missed part of my order. When I questioned the driver about it he gave me attitude and at this point I was pretty pissed off because I was waiting for them to show so I could go take lunch and this jerk off gave me an attitude over it. I said listen I was just asking a question and he snarkily replied I was just answering! At this point I admittedly snapped and said you know what just don't, I did shout a bunch of curses at him as well when he started being a total jerk because I was pissed off at something and I was trying to tell him to stop so I wouldn't snap but the little prick wouldn't listen. So I got pissed off got in my car and drove down here and got the damn thing myself. If you guys can't do your job then I suppose I'll do it for you. Total piss poor customer service and the worst experience I have ever had from a lumber yard. I am truly disappointed because I figured this would be a great new source as a lumber yard but I will never use one of these locations ever again regardless of the town they are in they have permanently lost me as a customer and they can honestly go screw. When I called in initially to be like hey you know my time frame is almost up where's my delivery the woman who answered the phone acted like I was greatly inconveniencing her on a 2 minute and 30 second call. So sorry I interrupted you standing at the cash register playing with yourself all day, freaking please! If I manage this place I would be deeply ashamed and greatly pissed off at the behavior between my customer service reps, and the jerk who delivered my items. So much for professionalism!

From the owner: Family owned and operated. Look no further if you need the best building materials and lumber…read moresupply. Hudson Lumber Company is here to assist you with supplies from the start to the end stage of your building project. If you need new cabinets, outdoor decking, or if you want to remodel your kitchen, Hudson Lumber can provide you with the best building supplies. We offer cost-effective building materials and lumber estimates. We have the best list contractor sales in New Hampshire, and the surrounding New England area - we are always ready to help you complete any project, big or small.

do NOT buy an appliance here if you want installation and delivery. Lowes contracts out these…read moreservices to a third party called CRST Home Solutions who then contracts out the service to another third party. The end result is your appliance never gets installed or delivered and if you have any issues you cant directly reach out to anyone and get a solution. I dont think its specific to this Lowes, its a corporate thing. I wish I could give a better review of this Lowes, but this is my only experience with them and they are complicit for outsourcing and hiring such a terrible company.

I was in Lowe's on Daniel Webster Highway a few days ago to look for a 5/8 inch rachet socket…read more Todd, one of the associates was in the vicinity and I asked if he could help me look. He told me it wasn't his department but he could help me find what I was looking for. He started looking on one end of the tool isle and I went around the corner of that same isle to see if there were more rachet items on the end cap. There was nothing there so I went back to look in the same area that Todd was looking. Unfortunately when I went back Todd was already half way down the hardware isle heading to the back of the store!!!! That's the kind of customer service that is going to have me shopping at Home Depot!!!!!

My gas grill did not survive the winter. I went to Dracut Hardware to look at Weber grills. Saw a…read morenice one. The manager gave me personal service. Not only was the grill delivered assembled, they took the old one for free also. They are a family-run business that serves Dracut well. They are fully involved in the community and I will use them as my go to place for hardware.

Large inventory. Things I didn't know I needed until I saw them . Neat @ organized . Employees…read moreeager to help.

Very Friendly and Knowledgeable Staff. However, very limited store hours and always seem to be…read moreclosed when you need them.

Great crew, super helpful, family business. Willing to go the extra mile to assist. They have…read moretreated me very nicely. I shop often for my company, so we deal with them almost on a daily basis.

Purchased a snowblower in November, started it up today for the first time today (Our first…read moresnowstorm of the year). It started up, but the drive gear never engaged, it wouldn't move. I called Ace Hardware, within 20 minutes Mark was at my house. He tried a few things and it didn't work, he went back to the store, brought back a technician, unfortunately he couldn't get it working. 45 minutes later, they were back with a brand new working snowblower. Everyone was so helpful, apologetic, and reassured me they would make sure I had a working snowblower for the storm tonight. Mark was amazing and was true to his word. Thank you team at Ace Hardware Nashua, I am will absolutely let everyone know how fantastic your customer service is!!! I truly appreciate all the effort the team took to make sure I have a running snowblower!! ~Jane B, Nashua

First time visit and impression: Well to start, I saw online (web and the Ace app) that Nashua's…read moreAce Hardware had the Tricam 2-Step Stool in stock ( for a week plus). I drove down from Merrimack NH (where I work) to see it and most likely buy it. Walked in the door off school st, looked around. Now I saw to Ace employee's near the check out. One was young, the other older. Asked the younger one that was facing me if he knew where Tricam 2-Step Stool that was in stock was? He looked at me with no reply for about a minute. The older associate that was looking at him said; ' you know where the step stools are, show him'. He brought me to the small area was along a wall. He said: 'here, this all we got and left!'. That pretty much shock me. Well I looked and looked could not see the Tricam 2-Step Stool anywhere that I saw online (showing as in stock at the Nashua Ace Hardware / Pearl st) . So after that lovely customer service experience (not), I decided this a my clue to leave. On the journey to the door, did not see one associate that had a smile, nor any customer connection or follow-ups for any help. I just hopped in my suv in the packing lot across the street and said to my self....I will never never go there again. Funny because the little research I did on the Nahua Ace seemed to very high. Big things on George Katis (owner) and Dave the manager. Some stuff about very good service / helpfully driven there. Well I certainly did not see that, feel that or experience that..... So what will I do? One, share this. Two, I will go the my known good Ace Hardware in Windham NH. Order it and pick it up once it comes in. Also again I have no reason to back to Nashua Ace because of the lack of over sub par service and logistically it is not worth it too. Now please note, I am a very strong supporter of good to great small local businesses but not the ones that don't even try and seem to have toxic atmosphere, pass! Now I do hope others have a better experience then I do at the Nashua Ace. But recommend it, I will not.......Cheers Tom

This is a great family run hardware store that has been around forever. It has a very nice and…read moresupportive staff. I have been a customer for years.

Well stocked, friendly staff, great source of referrals if they don't stock what you need.read more

The staff here are very knowledgeable and helpful. The items in the store are reasonably priced…read moreand very good quality.

My recent experiences with the paint department have been mediocre at best. They are extremely slow…read moreand obviously under staffed. I recently called-in my paint order and still had to wait 45 minutes at the counter to get service on a Friday , just to pick up my paint. To add insult to injury, I spoke up in frustration as a number of people came in after me and were served while I was still waiting. I was basically okay to wait until this happened. My suggestion is for you folks to is use a ticketing system similar to what grocery store deli's use. it's extremely simple...or, the paint department counter person could simply ask "who is next?" Leaving your customer to self-manage when they get service is always bad business.

Neither Nashua Wallpaper & Paint, their distributor or the manufacturer of the flooring product…read morewish to take responsibility for the floors installed in our new construction home that were clearly not milled in any quality fashion. They also were not installed per manufacturer guidelines in regard to climate control. Yet, somehow what we have is 'normal' though it isn't. We specifically asked when selecting our flooring product what quality we could expect from the manufacturer and if it was worth it to spend more on a more boutique manufacturer but were assured by NWP that the manufacturer was fine and they had no quality issues. Of course, since we constantly felt like we were a burden to the associate helping us at the time maybe they just didn't feel like dealing with us and instead wanted to rush us out. Either way, run far and run fast.

Met with Nancy Sweeney for a color consultation. It was a wonderful experience and she was so…read morehelpful and professional. We did not know much about paint and needed our entire first floor of our house painted. She really has an eye for color and what would look good together and we went with all of her selections and were very happy. Me and my husband highly recommend meeting with her before painting your house or any project, well worth it!

From the owner: Your local Sherwin-Williams Paint Store in Nashua, NH, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.