I called the store to see if they had icd packs for a cooler. The gentleman who answered the phone…read morewas very kind and respectful. He said "Yes we have them. Let me go check the shelf." He told me he had them. I asked the price and told me that too. I went into the store and asked tine cashier where they were. She looked them up on the computer and told me aisle 3. I got them and went to pay. I liked that I didn't have to wait in line. Another cashier came to the front of the store and took me to pay. There are so many advantages to going to a small hardware store versus a Home Depot. And the number one reason is the customer service. Thank you all for starting my day with a smile!

Apart from the openly MAGA male employees who are as rude as you'd expect, the staff here are very…read morehelpful, and the selection is excellent.

One of your drivers about killed me and my elderly father today. Passed us with the road narrowing…read moreto one lane doing 50+ in a 35?? Just to get stopped 3 seconds at the next light!! I know good helps hard to find but you better check your insurance policy...

I went to Concord Lumber today to pickup some hardware and I needed some paint. I went to the paint…read morecounter and stood there for 10min and nobody was around. I stuck my head outback and yelled "Hello" and got no response. I then went up to the front counter and asked if anybody was in the paint department that could help me? The guy at the main counter told me that the guy in the paint dept would be back in just a minute. I walked back over to the counter and again stood there for a minimum of ten minutes and again nobody came to help me. I again walked back to the main counter and again I politely told the same guy as before that nobody had come and that I needed help in the paint department. Again I was told that the paint dept guy would be right over because he had just stepped out back for a minute. I politely told him that he didn't just step out back for a minute because I have been standing over there for 20 minutes at this point but again I walked back to the paint counter stood there. After another 10 minutes past, I could not wait any longer and was pretty frustrated that I had been waiting for a half an hour and that nobody from the main counter did a single thing to try to locate the paint guy and they all were fully aware that I had been standing there for an excessive amount of time. I totally understand that small businesses get busy, but the store wasn't busy! I will go there again sometime in the near future and update this review because I'm hoping today was an oversight. There's no way customer should have to wait a half an hour and basically get brushed off when you asked for help!

Lorden True Value Hardware is the kind of store that reminds you why local hardware shops still…read morematter. The first thing you notice walking in is how organized everything is. It's not overwhelming, and it's not bare -- it's just well-stocked with the things you actually need. Whether it's plumbing parts, paint supplies, lawn equipment, or random hardware pieces that big-box stores somehow never have in the right size, this place tends to have it. What really sets it apart is the staff. Instead of wandering around trying to decode aisle numbers, someone actually steps in and helps. And not in a pushy way -- in a knowledgeable, practical way. You explain what you're trying to fix, and they help you think it through. That kind of hands-on guidance makes a huge difference, especially for home projects that aren't straightforward. There's also something refreshing about the pace. It doesn't feel chaotic or corporate. It feels steady and reliable. You can get in, find what you need, and leave feeling confident that you bought the right thing. If you value knowledgeable help, a solid inventory, and a store that feels connected to the community rather than just operating in it, Lorden True Value Hardware delivers. It's dependable, well-run, and exactly what a hardware store should be.

I really appreciate having Lorden's in town and I go there as often as I can rather than hauling up…read moreto HD. The staff are so knowledgeable and friendly and they'll go to backbreaking lengths to find what you need. Lorden's is my go-to for household needs, from canning supplies to paint to equipment rental to custom cut glass to lawnmower parts and yardwork tools to lightbulbs to plumbing and electrical supplies... everything I could want. They will special order what they don't carry. Support the community - Shop Lorden True Value!

Working on a piece of sheet metal and need shears. Figures it was at 4:55 and they close at 5…read more But I called and they said they would wait. I got there in 10 minutes and BOOM they were there waiting. Got my shears and finished my project. They are AWESOME!!!!!!

Dispite it being a small store they have Year round "seasonal supplies". Got to look up on top…read moreshelf for off season supplies like pool/spa, camping items, fans, heaters, fireplace supplies and they have more stuff out back. It's not advertised, so just ask. It's my local go to place for gardening supplies, potting soil, perlite, vermiculite, mulch, peat moss, spark plugs, oil, mixed fuel for outdoor equipment, the random screw or bolt, ceiling hooks, command strips, rope, duct tape, flexi-seal, spray paint. They have dog / cat food and litter and toys/treats. Some stores have farm items, chicks and feed.

My wife and I decided to do a complete renovation of our 35 year old house, and that included a…read moreshowcase, professional, high preforming kitchen, and a high quality washer and dryer. Dave at RiverBend helped us select manufacturers and specific models of appliances. He steered us away from products that were no longer as reliable as they had been in the past. We decided to get mostly Miele products and SubZero fridge and freezer. They seem amazing. Throughout the long project Dave worked with us right through installation. He even helped us get rebates that Miele was offering that had escaped our attention! We will be moving back into the house in two weeks and can't wait to use the appliances in our dream home. You can trust Dave and RiverBend with your big projects.

The laundry mat was extremely clean and everything ran GREAT! My clothes were squeaky clean and…read moredried very fast. I really love the fact that the machines are automatically disinfected with each wash! I had never heard such a thing, but that alone will keep me going back. Prices are very reasonable.

Bedford location. Andrew McCarthy - he has provided excellent customer service!!! Very knowledgable…read moreon the product he was selling to us (dryer). The best decision we've ever made to purchase the Speed Queen model.dryer.

We have used this company for years. We purchased most, if not all, of our appliances through them…read more Our most recent purchase was an Electrolux washing machine 1 year ago and the matching Electrolux dryer 1 1/2 years ago. They installed the dryer without completing the steamer attachments, and reused the old vent that had holes in it. They left the new vent and rings on top of the dryer along with the equipment to attach the steamer and left. I had to call them back and ask why they didn't finish the set up with the steamer option that we paid for along with reusing the old venting that had a hole in it. I didn't receive an explanation but they would credit me back for that part of the installation. They never came back to install the steamer and when I called again they told me it's better not to use that option as it would rust the dryer out. The 1 1/2 year old dryer recently started making very loud noises , so I called them again and they said they would send someone out. I explained this is only a 1 1/2 year old dryer that was purchased through them. I was told I didn't buy the extended warranty for $400 so it isn't covered. They sent out someone 3 weeks later to look at it. When the young man showed up at the door, he didn't introduce himself, just said "where is it"? I said ok, you must be from Doyons, and showed him where it was. Normally, they tell us what was wrong and how much it would cost to repair. Within 40 minutes, he came down and began to leave without saying a word. We had to stop him and ask what was going on. He was angry and irritated and just said it's fixed. We said you fixed it? He said yup and rattled off what he did and walked out the door. We already paid $190 for them to come out and diagnose the problem. They were supposed to look at the machine, tell us what was wrong, and the cost to fix it. Instead, he fixed it and tried to leave without telling us what was wrong or what he did to fix it and then they charged our card for an additional $387. All in all, this is no longer the Doyons from years ago. Poor service, rude customer service, and zero communication. They do not care about the customer any longer, just about how Much money they can drain from you for doing the bare minimum.

Large inventory. Things I didn't know I needed until I saw them . Neat @ organized . Employees…read moreeager to help.

My gas grill did not survive the winter. I went to Dracut Hardware to look at Weber grills. Saw a…read morenice one. The manager gave me personal service. Not only was the grill delivered assembled, they took the old one for free also. They are a family-run business that serves Dracut well. They are fully involved in the community and I will use them as my go to place for hardware.

WHAT DID YOU DO TO MY MOWER?!?! Seriously! This is not the…read moremower that your team picked up from my house 4 weeks ago! I think there has been some mistake. When we bought our house in August, the former owners were planning a long term visit to Australia and had no need for a mower. For a small fee they left it behind. It was in rough shape. I can't imagine it had ever been serviced. It caught fire a few times when I used it from the oil dripping off the back of it. This can't be that same Toro Zero Turn. Mine didn't have Toro logos on it. If it did they were cover by layers of dirt. This can't be the same machine. I didn't know it was a Kohler engine. For one, it is much easier to turn and I'm concerned that you may have accidentally switched it with a much newer model. Are you sure that the motor should sound this loud? My old mower didn't have this much compression. It also left behind a strip of uncut grass in its path because the blades were so dull. This one cuts like a dream. Whatever you did to it seems to have worked. You can keep it. I'll take this new one. Thanks!

First visit here for me. 1 week after first storm of the year -- not good timing, I know. My 15…read moreyear old behemoth Yard Man ingested it's transmission mid storm. So I went to get a new one, but an Ariens or Honda this time -- something bulletproof. Got helped right away. They listened to me, knew what they were talking about, and got me what I wanted. Ten minutes in and out. They delivered it 30 miles within the week, assembled, gassed up and set up. And took away the 400 lb corpse. Good experience.