I feel compelled to write a review, to offer another customers opinion, even though it has been a…read morefew years since I used Top Line. When I used Top Line I thought they were terrific from the moment I stepped foot on their lot through to completion of the project. The sales staff was knowledgeable and courteous telling me everything I needed to know about granite and more. The yard is laded with granite slabs to pick from. You actually pick your slab(s), which was kind of fun. Depending on the size of the job, I was told how many slabs would be needed, and how many seams to expect. Once I selected my granite type, Uba Tuba, we then went through all slabs to find the two that most closely resembled each other in color definition. The sales rep was extremely patient with us as my wife and I never agree on anything. Once the slabs were selected, I was told when they could be delivered and installed, so I could coordinate with my kitchen cabinet contractor. They showed up on time and did a great job, with no problems. The seams are barely noticeable. Sorry the other reviewer had a bad experience. But mine was the complete opposite and I have recommended Top Line to family and friends. I give four stars, and I feel like I am being stingy, let's call it 4.5.

ZERO STARS First, I…read moredid not receive the exact piece of granite that I had picked out. Second, I recently tried to fill a large bucket with water, heavier than what I would normally have in my sink but not outrageous, and the sink fell down. Looking underneath only one bolt was connected, none of the other's lined up, and the rest was held on with silicone caulk. Third, where there is a seam that they sanded has turned turned completely dull.

Richard Starke did an amazing job designing our kitchen, pantry and master bath. His attention to…read moredetail was impeccable. His response was timely and he took an interest in what we actually wanted. Our home is better than ever! I just wished we did it sooner!

I had Norfolk Kitchen and bath design and install a small Kitchenette in my home. My designer Soni…read moreHanjra was great. He kept me informed from start to finish. Jeff the contractor was great in dealing with all the workers. All the works electricians plumbers were great. Kept us informed in every aspect. I would definitely recommend this company for your kitchen needs. We love our new kitchen.

Always great to work with Yale appliance. They're organized and profession. Their delivery guys…read more(Dorian and his crew) are the best. I've used them at work and on my own house for at least 15 years and they have never let me down.

I've had a very good experience with Yale Appliance. My salesperson was friendly and communicated…read morequickly by email as needed. Management was reasonable when I needed to exchange my fridge. Likewise the service dept responded quickly when needed. Now, I am extremely happy with our new refrigerator. I even liked their AI-assisted communication which identifies itself as a chatbot rather than pretending to be human ("I'm Jenny the chatbot from Yale Appliance"). I'd definitely recommend Yale.

My wife and I decided to do a complete renovation of our 35 year old house, and that included a…read moreshowcase, professional, high preforming kitchen, and a high quality washer and dryer. Dave at RiverBend helped us select manufacturers and specific models of appliances. He steered us away from products that were no longer as reliable as they had been in the past. We decided to get mostly Miele products and SubZero fridge and freezer. They seem amazing. Throughout the long project Dave worked with us right through installation. He even helped us get rebates that Miele was offering that had escaped our attention! We will be moving back into the house in two weeks and can't wait to use the appliances in our dream home. You can trust Dave and RiverBend with your big projects.

The laundry mat was extremely clean and everything ran GREAT! My clothes were squeaky clean and…read moredried very fast. I really love the fact that the machines are automatically disinfected with each wash! I had never heard such a thing, but that alone will keep me going back. Prices are very reasonable.

Yale appliance installation and delivery team is amazing. They carefully checked the space for…read moreinstallation site, the connections of the old unit, dissembled the old unit, even cleaned the floor, and took away all the trash. They carefully installed the new unit, tested them, made sure the units worked, and adjusted the position of the unit to make sure the doors can be opened properly. In a word, they made every effort to ensure the best customer experience. On top of that, they were very efficient and experienced!

The purchases were made with Carla who knew her stuff and answered all our questions. The delivery…read moreand setup were exceptional. Questions and instructions for use were correctly and promptly answered the entire process from sales to installation was exceptional.

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.

I've now bought 2 appliances from Hudson Appliance, and I will keep going back! First was a…read moredishwasher about a year ago, after moving into a new home and noticing ours was on our last legs. They showed us types of washers we weren't even considering, and we ended up with an awesome Bosch unit. 6 months later, I accidentally screwed something up on it, and Hudson Appliance was out within a week to fix it, for free. Recently went back to get a new refrigerator as ours was going. They have reworked their salesfloor and practices to be COVID safe, and take it very seriously. It is very much appreciated. And while fridges were extremely back ordered due to the pandemic, Hudson Appliance was really communicative about what was going on, how long we would probably have to wait, and gave us the option to get a refund at any point. New fridge came in, team again was great, and safe during their delivery.

Ordered a dishwasher on thur, was told plumber would contact possibly same day to arrange…read moreinstallation. Called fri pm because i had not heard from plumber, was told it could take 48 hrs but dishwasher was in. called sat to see if i could pick up dishwasher and was told it was locked in warehouse until monday. also was told it could take a week for plumber to call. All the time the salesperson was aware that we had no hot water until the plumber came. Totally unacceptable service.

Very nice owner. Had problem with dead dewalt batteries and was looking to get them fixed. They do…read morenot repair batteries but directed me to the man that did!! And also let me know they might still be under warranty , which they are. I am very thankful for his help! Local businesses truly represent community

Prices are outrageous and if you don't pick up right when they call you they sell your toolsread more

This is a very nice little store in a nice little town. There are a lot of neat items to get here,…read moreand has a lot of stuff that is very interesting related to our local history. The owner in my experience, is a very nice person who is interesting to talk to. From what I've seen, the store isn't often busy so it's easy to stop and talk to her. As for the other negative review, it's her right as a business owner, especially a business owner whose store is connected to their house, to require masks. "Freedom" only applies to public property, if you're on private property you can't just do whatever you want. This isn't an "america freedom" thing this is the case in every country, it is the case in ours too, and has always been the case in our country. From what I remember on my most recent visit, she didn't ask me to put on a mask, but that review was written 3 years ago. Part of my decision to write this review is it's such a nice little store for our local area, and the woman who runs it is polite and I think is a great member of our community, and it seems unfair her only review is a 1 star review from someone who doesn't understand the concept of private property or business ownership. If you want an example of some of the stuff that is sold here, one of the things I've bought was an antique 48 star hand flag, which I appreciate as a fan of flags. There are many other good things there, especially related to Pepperell as a town, and if you are in the area and this store is open I recommend you check it out. You might find something you like!

The place is magical for people who like vintage goods and like to linger on moments from the past…read more The overall esthetic is engaging too! As for the review left by the user criticizing the covid mask policy and rudeness by the proprietor, I have personal knowledge of the interaction and have an alternate view. The rudeness came from the preteen. Who followed her around demanding answers of her about the violation of their "rights". Anyone who has had a preteen will tell you that they do not innately possess, righteous indignation as they have not developed philosophies of life on their own. This is taught and parroted back in the hopes of pleasing their trainers. What does it say when we teach our children this level of aggression and entitlement at such a tender age? The store is a gem and a high rated Pepperell attraction. Check it out if your in the area!