Ill give this company zero starts but the minimum is one, and here is the reason why…read more Back in April 2023 we bought granite countertops and a series of items rounding $6,000 dollars. we never got the items delivered neither installed. Reached the company nobody called back. We found out the company filed for bankruptcy a year ago. The part that is more frustrating here is that they were still open making sales to customers who they knew they were not be able to deliver or install their items. Long story short almost three months later, No countertops and no money back. just put our claim with the Worcester bankruptcy court where their case is currently open. Lesson learned, just verify the stay of the company before your purchase any items so this doesn't happen to you.

Business has filed for chapter 11 bankruptcy. Drove by today, 8/17/23 and the gates were locked and…read morea big sign saying there was going to be an auction

Fantastic Experience - A Stress-Free Kitchen Transformation!…read more Last year we completed a full kitchen design and remodel done and I cannot recommend this team highly enough! My friend recommended kitchen & bath designer Mr. Soni Hanjra from Norfolk Kitchen & Bath, from the very first consultation to the final walkthrough, their service was exceptional. Mr. Hanjra took our vague ideas and turned them into a stunning, functional space that has truly become the heart of our home. The most impressive part of the experience was the clear communication and adherence to the timeline. They provided us with a detailed schedule upfront, and despite the complexity of the project, they hit every milestone exactly as discussed: * Design & Planning (Weeks 1-3): Mr. Hanjra was incredible, helping us select everything from the shaker-style cabinets to the perfect quartz countertops. They even provided 3D mockups so we could visualize the layout before anything was ordered. * Demolition & Rough-In (Weeks 4-5): The crew arrived exactly when they said they would. Demolition was efficient and surprisingly clean, followed quickly by the electrical and plumbing rough-ins. * Installation (Weeks 6-9): This is where it all came together. The cabinetry were installed first, followed by the countertop templating and installation. Even with the typical 1-2 week lead time for stone fabrication, they kept the project moving forward with other finishing tasks. Finishing Touches (Week 10): The final week was dedicated to the backsplash, appliance hookups, and paint. Throughout the entire process, the team was professional, punctual, and respectful of our home. I highly recommend Norfolk Kitchen & Bath if you are looking for a remodeling team that delivers high-quality craftsmanship without the usual "contractor headaches," this is the one. Our new kitchen exceeded every expectation!

I had Norfolk Kitchen and bath design and install a small Kitchenette in my home. My designer Soni…read moreHanjra was great. He kept me informed from start to finish. Jeff the contractor was great in dealing with all the workers. All the works electricians plumbers were great. Kept us informed in every aspect. I would definitely recommend this company for your kitchen needs. We love our new kitchen.

Dorian come on time, very helpful. Excellent delivery thank you…read moreHappy to recommend Dorian to friends and family.

I would definitely use Yale appliance again. They were very professional and went above and beyond…read moreto help us. Even came out a second time with no charge to install my washer dryer. They couldn't put it in when they delivered the other items because the floor wasn't finished so we asked them to wait. Anyways both experiences were great and the delivery team is very careful and courteous.

My wife and I decided to do a complete renovation of our 35 year old house, and that included a…read moreshowcase, professional, high preforming kitchen, and a high quality washer and dryer. Dave at RiverBend helped us select manufacturers and specific models of appliances. He steered us away from products that were no longer as reliable as they had been in the past. We decided to get mostly Miele products and SubZero fridge and freezer. They seem amazing. Throughout the long project Dave worked with us right through installation. He even helped us get rebates that Miele was offering that had escaped our attention! We will be moving back into the house in two weeks and can't wait to use the appliances in our dream home. You can trust Dave and RiverBend with your big projects.

The laundry mat was extremely clean and everything ran GREAT! My clothes were squeaky clean and…read moredried very fast. I really love the fact that the machines are automatically disinfected with each wash! I had never heard such a thing, but that alone will keep me going back. Prices are very reasonable.

Everything This was purchase of an oven for a condo…read more Their expertise was very helpful Josh , my sales contact, was on top of things and responsive and did a great job I highly recommend Yale appliance

Dorian and his team were very helpful and very quick! really appreciate it. Answered all the…read morequestions I had!

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

Pioneer took care of the glass for my shower renovation. They were amazing throughout all the…read morecraziness of my project. I highly recommend them; their service was quick, they are friendly, thorough, and they genuinely care about ensuring you are happy with the outcome.

We gave Hudson Appliance the dimensions of the refrigerator that we needed to replace and accepted…read moretheir recommendation. The item they delivered, however, was too deep and did not fit the space, actually blocking one of the entrances to our unit. We also had told them that the doors had to be reversed to open on the right, but that was not how it was delivered. When advising them of the problems, Hudson asked if we had checked the dimensions of the unit they recommended; to which I replied, "Did you check the dimensions we gave YOU?" No reply. When I asked why the installers didn't call Hudson to alert them that the refrigerator was blocking the door, I was told that they "just deliver and set up." When we told them that the doors were not reversed as we had asked, they told us that they could not be reversed; despite their telling us originally that they could. Despite this being clearly their fault, when we asked them to take it back, Hudson said that we would be responsible for a 30% restocking fee. We had considered going to Small Claims Court to resolve this, and we are confident that we would have won; however, we decided that it was not worth our time to save $250. They eventually took back the refrigerator and charged the 30% restocking fee. Having spent 30 years in senior management for large and small retail companies, I can say with conviction that this was extremely poor customer service and one of the worst experiences I have ever had as a consumer. I do not like leaving negative reviews, particularly for small box stores, but given their indifference to us, I feel compelled to call out Hudson Appliance for this terrible experience.

Our team at NEAR ME HOME BUILDERS INC is very satisfied with the excellent customer service at…read moreHudson Appliance! The staff is knowledgeable, friendly, and always willing to go the extra mile to help. They make the entire process--from product selection to delivery--smooth and professional. We truly appreciate their commitment to quality and customer satisfaction. Highly recommend Hudson Appliance! -- NEAR ME HOME BUILDERS INC Team

Prices are outrageous and if you don't pick up right when they call you they sell your toolsread more

If you need something repaired I highly recommend going anywhere but here. Save your money. Went it…read morewith a drywall sanding machine, 300$ later after being told it was all set to go I used it for about 10 minutes and it turned off again. Brought it back figuring they would honor their work but after they reviewed the machine I was told the on / off switch has been discontinued.... I'm sure any generic switch could have been used. But instead I was handed back the machine broken with no refund or effort to help.

This is a very nice little store in a nice little town. There are a lot of neat items to get here,…read moreand has a lot of stuff that is very interesting related to our local history. The owner in my experience, is a very nice person who is interesting to talk to. From what I've seen, the store isn't often busy so it's easy to stop and talk to her. As for the other negative review, it's her right as a business owner, especially a business owner whose store is connected to their house, to require masks. "Freedom" only applies to public property, if you're on private property you can't just do whatever you want. This isn't an "america freedom" thing this is the case in every country, it is the case in ours too, and has always been the case in our country. From what I remember on my most recent visit, she didn't ask me to put on a mask, but that review was written 3 years ago. Part of my decision to write this review is it's such a nice little store for our local area, and the woman who runs it is polite and I think is a great member of our community, and it seems unfair her only review is a 1 star review from someone who doesn't understand the concept of private property or business ownership. If you want an example of some of the stuff that is sold here, one of the things I've bought was an antique 48 star hand flag, which I appreciate as a fan of flags. There are many other good things there, especially related to Pepperell as a town, and if you are in the area and this store is open I recommend you check it out. You might find something you like!

The place is magical for people who like vintage goods and like to linger on moments from the past…read more The overall esthetic is engaging too! As for the review left by the user criticizing the covid mask policy and rudeness by the proprietor, I have personal knowledge of the interaction and have an alternate view. The rudeness came from the preteen. Who followed her around demanding answers of her about the violation of their "rights". Anyone who has had a preteen will tell you that they do not innately possess, righteous indignation as they have not developed philosophies of life on their own. This is taught and parroted back in the hopes of pleasing their trainers. What does it say when we teach our children this level of aggression and entitlement at such a tender age? The store is a gem and a high rated Pepperell attraction. Check it out if your in the area!