Dorian come on time, very helpful. Excellent delivery thank you Happy to recommend Dorian to friends and family. read more

I would definitely use Yale appliance again. They were very professional and went above and beyond to help us. Even came out a second time with no charge to install my washer dryer. They couldn't put it in when they delivered the other items because the floor wasn't finished so we asked them to wait. Anyways both experiences were great and the delivery team is very careful and courteous. read more

Yale Appliance - Washer/dryer - Appliances & Repair Near Me - Boston, Massachusetts

Alex and Walter today replaced my over the stove microwave with a new one. I'd rate the experience as a 5 from start to finish. The team worked synchronously and silently. Out with the old, in with the new, tested the function, answered my questions about use, removed the old unit and packaging for the new unit and were gone. In addition to their efficiency they were courteous and presented well in demeanor and dress. Thanks Alex and Walter. read more

No matter the detail that needed to be adjusted or to be worked around....they had an answer to the problem. Knowing from difficult experience with other companies, Yale remains the only company I would use when needing an appliance. The experience with Danny D who professionally clarified my options for a dishwasher to the installation team who were punctual, efficient and highly skilled, I could not be happier. Thanks to all. read more

Dorian and his team were great--efficient, Friendly, and so considerate of my space and needs. Thank you! read more

Yale Appliance made buying a new refrigerator easy. I got all of my questions and concerns answered, and a prompt delivery was scheduled. The person who came out to measure the hallway came early, and was respectful and helpful. I appreciate their professionalism. I will surely be a repeat customer in the future and look forward to seeing my beautiful new refrigerator In my kitchen soon! read more

Danny, Cesar, and Gustavo from truck 7 were great. This despite the fact that they had to navigate around massive snowbanks and through the tight corridors of an old building. read more

Efficient. Courteous. Professional. Overall, an excellent experience from the online chat functionality to the quick follow-up by Kali to the friendly delivery team. I already made another purchase. read more

Installers arrived on time. Clearly, they knew what they were doing. Installation went smoothly. They explained as they went along. They also gave me instruction on how to use our new dishwasher. Without question I will recommend Yale without reservation. read more

Mine was not an easy delivery. The boys handled it with ease. They were ahead of schedule, smiling and polite. What a treat!

I ordered a LG WashTower with an electric dryer. First, I like the appliance. It uses what I wanted. But: They delivered a gas dryer. This was after they sent a team, to my house, especially to check out that everything needed for the install was ready. They did get the electric dryer here in 3 days. But, here's what is most upsetting. The install team leader demanded that my husband write his review as the leader stood over my husband, watching what was written. The delivery of the wrong appliance plus the enforced review makes me feel pretty skeptical read more

Miguel, Wilson, and Israel, were efficient and careful while delivering our new fridge. They had to unmount or front door and make adjustments to the water line to the fridge and took care of everything quickly and without a hitch. It was also great that Yale was able to deliver the new fridge the same day I purchased it. Top notch service! read more

The technician showed up on time and strategically pin point the issue on our hood fan. They replaced the part quick and clean.

Guys from Yale came to do the pre-inspection. They were professional and polite and answered all our questions.

I buy all my appliances at Yale. Competitive pricing and excellent repair service. I would highly recommend this company. read more

Dorian Valentin and TJ from Yale appliance did a fabulous job! very happy I would recommend them to friends and family read more

Bought a very expensive appliance. Delivery was terrible, they left on foam that was glued on the lower part of the appliance. Then said use glue be gone to get it off. I am not a luxury appliance type, but this time decided to go with this model. I would fully expect that Yale Deliver and take care of this type of thing. They did not, if you have normal expectations of what a delivery entails this was less. This is not an unreasonable expectation. read more

Everything went well with my dishwasher installation. The installers arrived on time and did their work quickly. Everything was great. Thanks very much. read more

The ordering and delivery experiences were great. We got a new Bosch 800 series dishwasher to replace our 8.5-years-old Bosch 800 series dishwasher. We really liked the old one until it stopped working, and we really like the new one that has replaced the old one. The delivery/installation guys did an excellent job. read more

Michael Coen was an excellent sales person; Ivan (who came to check out the space for installation) was also excellent! He was kind, courteous and very professional! I bought all my appliances from you 24 years ago, and I will ALWAYS do business with Yale because of your excellent staff!! read more

Courteous and perfessional. Perfect. In & out! On time. Quick and clean. Driving down driveway backwards in the woods was probably biggest challenge ;-) read more

Absolutely terrible scheduling and customer service follow-through. I booked an appointment last week for a home measure to confirm a refrigerator would fit in my kitchen space before purchasing. I was explicitly told a technician would call the day before the appointment to confirm the time--that call never came. Today, the day of the scheduled measure, I called Yale Appliance myself only to be informed that no one was coming and that I would need to reschedule entirely. This is a big hassle. I scheduled my day around this appointment, which is now wasted, and this delay prevents me from moving forward with my refrigerator purchase. Their complete failure to communicate or honor the commitment shows a lack of respect for the customer's time. I am extremely disappointed. read more

All around great experience with delivery and installation of microwave. The two technicians were efficient, polite, thorough. Thank you

Yale Appliance was perfect from beginning to end--the sales associate, service and prompt delivery.

great purchase experience of wolf double wall oven. Regular updates as delivery and install neared. Highly recommended. Kali Irving was great to work with. read more

I can't say enough great things about being a customer of Yale Appliance. We've been Yale customers for about a quarter of a century. Yale is a business with a soul, everything about them, from sales, to service, to their on-line resources and webinars, to their fantastic field service department, is fabulous, and could not be better. We recently took advantage of Yales Tax-Free Weekend Sale, which, had several value added perks, to saving sales tax, including a rebate on a credit card, and an additional purchase rebate. It turned out to be a real, legitimate sale, with meaningful savings. There are many reasons why we purchase appliances from Yale, a major reason is Yale's in-house service department, and Yale's extended warranty. It is a pleasure to know that Yale stands behind the appliances that they sell. I should add, Yale's delivery and installation team could not have been more flawless. They removed, and installed a new dishwasher, with skill, efficiency, and perfection. They were careful to line things up, level things, make certain that the margins were perfect, between the dishwasher and the adjoining cabinets, etc. While Yale's $299.00 delivery/installation/removal fee, I thought was steep, that, unfortunately, is the cost of doing business with Yale. If only life was so easy, and other businesses and service organizations were as stellar as Yale Appliance. read more

I have been buying all my appliances from Yale for 15 years. I am completely satisfied with the products and service.

Explained everything and very friendly. they hire quality people to deliver their products and that makes a big difference! they were very efficient, polite and made sure I was fully satisfied. I have not had this level of service in my home from other vendors read more

Dorian Valentin and TJ from take appliances did an amazing job. We are happy with our delivery. It was a tough job that they were able to do so easily. Absolute experts at delivering and installing appliances. read more

Good communication on delivery and delivery team was excellent. Clean and fast xxxxxxxx read more

Not cheap, but excellent service and good quality. I've bought all my major appliances from Yale since discovering them years ago. I've cente never been to the showroom. I do my research online, compare prices for the models on other sites (they have price matched before), perhaps have a phone call with sales for questions and then buy on the site. They deliver and it usually goes very smoothly. We recently bought a LG fridge which got a fatal error message the day after they delivered and installed it. They had a service tech stop by the same day to check it. We got a lemon From LG. They could've repaired it under warranty but told us they preferred to order a new fridge since r a repair to the closed system would've shortened the life of the fridge. Unfortunately LG was backordered, so the next day they brought us a loaner fridge to hold us over. Today they were back delivering the NEW new fridge. We're grateful that we bought from Yale, because I can't imagine dealing with this issue with a big box store. We also buy from them because if their excellent & professional repair service; since the pandemic they only repair what they sell. We're very happy with them. read more

Yale Appliance - Our new new LG fridge - Appliances & Repair Near Me - Boston, Massachusetts

they were wonderful!! polite, knowledgeable, kind & really went "above & beyond" to carefully deliver our new Fridge. highly recommen!! read more

they love to sell you appliances but when it comes to service, they suck, they lie and are slow

He was on time and great service. Dorian will hopefully be delivering all our appliances!

Dorian Valentin and Horge from Yale appliances were great! they made the install work with a tight fit and put everything back the way it was. read more

The whole process was stress free and seamless. From the helpful sales team on the phone, the confirmation emails to the efficient and on time installation people. I couldn't be more pleased. Highly recommended! read more

I ordered a washing machine from a Yale competitor and after 2 failed delivery attempts I called Yale. The sales rep was great and delivery couldn't have gone smoother. They were in and out in 15 minutes. I will go back to Yale for my future purchases. read more

Dorian and your team were delivered an installed my washer and dryer quickly and efficiently. Absolute professionals on every detail. I'm grateful and would request them again. read more

Sabrina arrived on time and immediately got to work on the dishwasher. It didn't take long before she found the issue and explained exactly what she'd be doing to fix it. Shortly thereafter, the problem was fixed. After running it to make sure there was no longer an issue, she made sure it was level, cleaned up and was on her way. Great experience! Thank you Sabrina! You're the best! read more

Gerlin, Johnny.', and Manuel-- the team on truck 10 --did an outstanding job with the delivery of our new washing machine. They arrived five minutes before the delivery window, they completed delivery in 15 minutes, they checked to make sure the machine was operating correctly, they cleaned up all the packing materials, and they removed the old washer. Very professional! read more