I'm very happy with the service received from Pete's Appliances. Pete visited my home, diagnosed…read morethe issue and provided steps for me to take to order the replacement part (under warranty) from LG for my noisy dishwasher. I texted a week later and Pete stopped by the same day to do the work using a spare part he had in his warehouse. (Said he'll backfill the part when it arrives from LG.) I found this to be very customer-centered and considerate. Also, I completely forgot that when I first called, I had asked about mounting my dishwasher properly (The previous owned never mounted it because the counter top is granite.) so when I discovered that he had taken the time to properly mount it, I was pleasantly surprised. No more rocking back and forth when opening the dishwasher door. It's little things like this that make a difference. Dishwasher is working great. I feel like Pete went the extra mile. Responded to my questions via text in a reasonable amount of time and went beyond doing the job right. And the price was reasonable, too. Hire this man.

Very pleased. Pete solved the mystery of why my washing machine wasn't working and saved me a lot…read moreof money!!! He is very knowledgeable. Going to be my appliance repair guy from now on!!! Thank you Pete!

Their service is exceptional! Come out right away. The techs are experienced knowledgeable…read morefriendly, everything you want from the repair man. I used them many times, and will continue!

I called Same day Service 4/27/22 , tech arrived 4/28/22 . G/e Dryer was fixed after 2 hrs and 10…read moremins Bill was U$265 . 6/03/22 Dryer keep on stopping every 5 mins 6/10/22 Tech said nothing is wrong , and couldn't unable to duplicate complaint . All operation is normal ( As diagnosed by the Tech) 6/14/22 Tech again come and diagnosed it after 45 mins , diagnosed that there's a defective Motor plus blower wheel and it will cost U$ 198.52. The Dryer Brand new cost U$ 528. 265 plus 198.52 is like U$463.52 pls help me decide if its worthy to be fix be this Same Day Service company?? At this moment my Dryer is working fine but 10 hrs ago the Tech said i need a new motor and blower wheel. Unluckily today is the last time that ill call this company

Beware! UNPROFESSIONAL, INEXPERIENCED, and FRAUDULENT. Do not use Thornton Electronics Repair LLC…read more I highly suggest finding a different, more reputable repair company. My family and I contacted Thornton Electronics to repair a refrigerator for my elderly parents (70+). Ryan responded and scheduled a consultation. Upon inspection, he stated that the fridge was not getting cold because the control board was not working and that replacing it would resolve the issue. Ryan provided no timeline for when the part would arrive or be replaced. After three weeks of waiting and several follow-up phone calls, Ryan returned and installed the control board. After paying a hefty sum of over $300 for the consultation, a used part, and labor, Ryan said the refrigerator would take 24 hours to get cold again. When the refrigerator did not get cold after 24 hours, we contacted Ryan again, who stated there must be a problem with the compressor. He told us he would order a new compressor and come install it for an additional $400. We hesitated on spending the additional money, but Ryan assured us that this would fix the problem. Ryan arrived onsite, replaced the compressor for the additional $400, and said the refrigerator would work in 24 hours. Once again, 24 hours passed, and the refrigerator did not work. After spending $700 on repairs--half the cost of a new refrigerator--we still did not have a working appliance. Ryan assured us he would file an insurance claim, and that they would cover the cost of a replacement refrigerator because he was unable to fix it. After several weeks of contacting Ryan and his insurance company, we found out that his insurance would not cover any of the repair, labor, or replacement costs. We asked Ryan to return or take the parts back for a refund and keep the cost of labor, but he refused. Ryan took complete advantage of elderly people who live on a fixed income. He took over $700 for a repair he could not complete and made no effort to correct the situation. UNPROFESSIONAL, INEXPERIENCED, and FRAUDULENT are the words I would use to describe Thornton Electronics LLC. Consumers, beware!

I highly recommend Thornton Electronics as the owner Ryan cares about customer service and provided…read moreexcellent repair work. He was prompt, courteous and neat. His communication about arrival and pricing was on point.

I have been extremely happy with all the work Kamran has done for us. He has gone above and beyond…read moreto fix our fridge, ice maker, hood vent and lights. He has been very professional and extremely knowledgeable about each appliance making them run better than new. We saved thousands by not replacing but reparing with Kamran. Thank you!!

Fast service. I will definitely call Mr Collins next time I need service. He was great!read more

Around 10:00 this morning we noticed food on our top two freezer shelves was thawing and after…read morecalling local appliance repair shops (where we were quoted one week to get a technician here), we found Collins Appliance in Shrewsbury on the internet. Jim said he'd be here within the hour (he was on time) and helped us unload the freezer to access a back interior panel. Turned out to be a broken fan that he inventoried in his truck. It was a quick fix, he was on his way home by noon and we were able to salvage most of our frozen food. And at $130.00, his work was an incredible value. We'll use him again. -G. White, Framingham MA

Hans is great! He was quick to respond, working off-hours when we are all home, and was quickly…read moreable to troubleshoot, fix, and test our washing machine issue. We asked him for help on a second job because of how efficient he was on the first, and despite (my) issues sourcing the parts, he was super helpful, flexible and honest with the fix. Hans is our new go-to for any home-repair needs.

My dishwasher stopped running and was displaying an error message. I reached out to Rivera's repair…read moreand within the hour Hans had replied and offered to come within 2 days (on a Sunday no less) to take a look. He was prompt and identified & fixed the problem within 30 minutes. He has saved me from a lifetime sentence of washing dishes by hand (my least favorite household task) and his price was much better than other companies. I will definitely be calling him again in the future when I need repairs!

Three times I was told I would be their first appointment - they cancelled twice and the third time…read more- they said they couldn't make it until the afternoon. Don't trust their timing.

Mark was able to diagnose the problem with our Bosch dishwasher the same day I called him. The part…read morewe needed was unfortunately out of stock, but within 2 days he was back with the part to fix it. As new parents running the dishwasher every day with all our baby's bottles, he really saved the day. He and his apprentice were quick and professional and our dishwasher is running even better than before!

Always great advice and quick to respond to service calls. Super friendly and reliableread more

This was my first time using this company and although my Fridge ultimately needed a full sealed…read moresystem replacement, which AM, like many other companies, does not do, Jason did his part to diagnose potential problems, run rests to ensure that we were addressing any and all problems, and took the time to explain what was going on. He was professional, courteous, and responsive. I would keep their number handy for all of my appliance repair needs.