So I decided to DIY my bathroom backsplash and visited The Tile Shop for tiles. Paul set me up with…read moreeverything I needed. I couldn't have completed this project without him! Paul took the time to walk me through the process and explain the tools and products I needed and how to use them. Did my backsplash turn out professionally? No. But did I have fun? Again no. Would I do this again? Absolutely not. But The Tile Shop set me up for success and I am grateful for their encouragement and expertise! It actually turned out pretty good for a first timer. Thank you!

Brian was very knowledgeable, professional with helping to organize flooring for my home.read more

Jessica helped throughout the process. We had a couple of damaged door that she immediately…read morereplaced. Everything went smoothly

DONT BUY HERE , ONCE THE SALE IS MADE YOUR ON YOUR OWN. we were building a home. the custom…read morecabinets we purchased , our builder couldn't use. so we had to order something since time was running out on our lease and we needed to get into our home. as I write this we are still dealing with cabinet issues ( nov 19,2023) we ordered our cabinets the first week of July 2023. we were verbally told 3-5 weeks. the cabinets took 12 weeks. once they arrived 4 were broken, 2 never arrived, we were told by delivery person they are being replaced. so out of 11 cabinets 6 were broken. our contractor had to try and fix them because we couldn't wait another 12 weeks. ( more labor costs) cabinet to go basically could only reorder replacements that's it. ( 12 more weeks) the company who made the cabinets offered no money back. Summary * once you purchase Your on your own.don't expect any help if your cabinets are no good. *lied about time frame for delivery to get our purchase 12 weeks plus additional 4 weeks for replacement parts. *Have no way to track your cabinets once you order *Cabinets were broken *no compensation for major Inconveniance increased out carrying cost by 3 months. 15K$ One cabinet couldn't fix. so we altered kitchen lay out. Doesn't look right and cabinets to go won't even replace the broken Cabinet with a smaller one to finish the kitchen. DON'T LET THE FRIENDLY SALES PEOPLE SELL YOU SHIT.

They are terrible, paid for a 2k chair last year, ended up been delivered 3 months late, cushion…read morewas not what was ordered, still waiting for a replacement, would not recommend this to anyone, customer service is fucking terrible, go some else, total rip off All you get is excuses after a year and still waits for a replacement

Yikes! It's a good thing that other great furniture stores like Crate & Barrel are nearby. Clearly…read morethe staff in here don't like conducting business with Black customers. I saw a cute piece that I wanted to buy and the same salesperson we kept bumping into ignored/avoided making eye contact with us.

Welcoming, professional and informative staff @Cabot house ,…read moreparticularly Bethany Gallo. highly recommend! Low key, quality services.

Ask for Jo! She is extremely helpful and pays great attention to your ideas and needs. It was a…read morewonderful experience shopping with Jo.

I absolutely love this store. It's right around the corner from me and is just so incredibly…read moreconvenient. Staff is always friendly and helpful when I can't find what exactly I need. Never had an issue, the "young kid" and "retiree" employees have never been anything but pleasant to me.

Each employee went out of their way to help me. I walked out smiling and I look forward to…read morereturning!

I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.

This is the most overwhelmed I've felt shopping in a long time. From the second we walked in, we…read morewere greeted by a friendly face who gave us a flyer. When we said we were just window shopping she was like ok! Any turn we made she was following us. Any time I looked at a different couch she was right there to tell me about it. I had to tell her to stop following us it got so bad. I've been followed before in Bobs but never so intensely. I understand that is their job and they work off of commission BUT When we were back to the front of the site we overheard her telling her co worker she lost a couple that walked in who she gave a flyer to and she can't find them in the showroom anywhere This confirms they are trained to stalk you. I hate that and I will never be back.

The sales people were very helpful. I'm gonna also the manager is very nice. I would recommend the…read morestore. It's very clean. You greeted very friendly and someone is always there to help and answer questions. Thank you.

Came here to buy stuff for the snow storm a few days ago. I have to say that this place has a lot…read moreof stuff. Great variety. It's better to come here than to drive all the way to HD on Rte. 1. I was helped by Jim, who was very knowledgeable and more importantly, friendly. Just a nice guy all around. Staff were helpful. Overall: A

I just returned from another positive experience with Ace Hardware in Quincy, MA. This time, I…read moreplaced my order online through the Ace app 2-minutes before their opening time. Five minutes after they opened (7 am), I received an e-mail message that my order was ready. When I arrived, I was greeted (as is always the practice here) and pointed to the cash registers to pick up my order. A printed copy of my order was in the brown paper bag with my 2 items. Plenty of parking early in the day, and I was in and out in less than 5 minutes.