The woman working here is racist! I walked in with my boyfriend looking for something for my mom…read morefor Mother's Day and she was on top of us the entire time because we were black ! When we walked over to check out the selection of Pillows she said to my boyfriend "hey can we just keep that turquoise bracelet over here?" Assuming that he took one of the bracelets but no! It was a bracelet I made for him that he wears everyday! Step up your product knowledge and don't assume negative intent just because we have BLACK faces! An utter disgrace. Very unfortunate that I had to give at least one star to post my review -__-

A great gift shop when you need that something special!! The women that work here are always…read morefriendly and helpful.. and to top it off, they wrap it all up!!! Great prices as well. You will not be disappointed.

Quick thanks to Sebastian and Mindi for being super friendly and helpful on options for several…read moresimilar products - They were knowledgeable on all the products and they were extremely nice to my dog while we were in the store. I picked a great new comfortable chair for the tv room. They gave me great service, so I wanted to leave a nice review. Thanks!

I initially LOVED this. Bought mine 3 months ago and it's already sunk to 1/2 size. It's noted…read moreyou will have to add some after a year- IF YOU JUMP on it a lot. We are adults and have never jumped on it. Very disappointing for 300$ and then an additional $50 to refill every time. NOT WORTH IT

Lots of cute little fluffy toys from Japan style designs, a few connections to sanrio characters…read morebut mostly their own product. A little bit of Disney here and there, too, a long with Barbie. If you need cute stuff for kids, this is a place to get it. Some Asian pop music going on in the background.

Miniso is a fun, cute, popular accessories store on the west coast. I lived in LA for 8 years so…read moreIve shopped at several Miniso shops forever. What's funny, is the location in Braintree, MA is the best one! The store is HUGE and has the best variety of items. It's very clean and organized, and has a great floorplan. Please be aware dates listed on many asian products are when they were PRODUCED, not when they expire! So don't worry, you are not buying expired items. I would say this location has more Sanrio stuff than a lot of the west coast shops. West coast usually has a larger Disney section due to its popularity in Japan. I would like to see more Peanuts/Snoopy carried in the Braintree store! This Miniso luckily carries several of the Rohto Melty lip products including the premium version - one of my favorite japanese lip products that I would highly recommend.

Update: Although I…read moream very displeased with the very poor customer service received after contacting LL Flooring in Braintree through Yelp, I am glad to see that I was able to get the attention of someone with hopes that clearer communication can be provided so that another customer doesn't have my experience. I don't feel that there was any understanding that my main goal was to let higher authority know about the poor communication especially about the timeframe to get my flooring. A customer isn't going to know unless they are properly informed which I feel wasn't the case.

They should be embarrassed selling this low quality flooring. We got the sienna cherry, the…read moresalesperson told me it was extremely durable. It looked good for about three months. It's so bad and people comment about how our floors look. They are 6 years old and look worse than my 90 year old flooring looked. Huge, expensive mistake. Update: reached out via email Saturday with no response.

I needed lighting fixtures for my whole house after renovations and didnt know where to start…read more Charles & Joey were beyond helpful -i love all of the fixtures we have inside and out, and the prices were on par with and sometimes lower than internet purchases.

Lighting and Lamps is a regional treasure! For personalized customer service, and very reasonable…read moreprices this is the place for you. If what you ordered is not exactly what meets your needs, they will work with you until you get just the right product. Joe is a walking encyclopedia of all things related to lighting. If you can't find it, he will find it for you and offer wise and practical advice based on years in the industry. He is knowledgeable, professional, and committed to his customers. I am so grateful that I chose Lighting and Lamps.

I have a beloved olde family heirloom lamp (the kind that your relatives try to weasel out of you…read morebefore you're mature enough to realize how lovely it is). Two weeks ago, to my utter despair, the little bugger shocked me; intervention was required. Enter Appleton Antique Lighting. It's a bit small, and Route 9 is a bit crazy, so keep your eyes peeled. The gent going through bills off to the side was a bit brusque, but the lady at the register was very sweet. They quoted an *extremely* reasonable price for the fix. They said it might take two weeks, but they got it done in one. And my lamp is back to its healthy, non-shocking ways. Go there. And bring your poor, your tired, your huddled lamps, yearning to be fixed.

I can't say that I know a whole lot about lamps. My bedside lamp had been bugging me for the last…read moreten years or so - I kept having to wiggle the switch to get it to work, and sometimes the light would go out while I was reading, it would go out and I'd have to get up and wiggle the switch again - one of those really annoying little things. Finally it dawned on me that there's people out there who fix these things - I took it to Appleton, and the rest is history. They are incredibly nice there, and while they said it would take a few days to fix, it turned out they were able to sneak it in between larger projects and the lamp got repaired by the next day. Not bad! Basically, I would say that they were very knowledgeable, extremely welcoming and affable people with excellent customer service, and as far as I can tell, they charged a reasonable price. I wouldn't hesitate to use them again as they certainly have earned a repeat customer (just hoping that I won't have any more broken lamps, haha).

Marcia was as helpful as anyone can be for first time home buyers like us. She took the pains to…read moreshow us every option we had and was patient enough to listen and help us with all the different requests we had. Very reasonable in terms of pricing as well though installing blinds for more than 10 windows can be a expensive affair. Gary came by for measurements and installations, and he was very quick, thorough and professional in all his work. We are very satisfied with their service and would love to recommend them for anyone looking for blinds, rollers or draperies.

Part 2. Today they put through an un authorized charge to…read morethe credit card I gave them for the deposit. I can't even believe they're just charging my account for these items and services I never received. They keep telling me they will send a corrected invoice, but it's the same incorrect invoice over and over! Never trust this business, and if you do, monitor your credit card activity! I'm thinking I should take them to court, that's how bad this has gotten.

This is a classy store. For the items I shop for, there is a range of options at different prices…read more They have the brands I want. Everything is nicely displayed, there are staffers on hand to help me find things (it's a big store), and they have a very nice, clean restroom. Prices are good, and there are often sales. I've ordered things online and picked them up, and as well I come to the store to see what they have (they have a variety). Always a good experience shopping here.

The staff is helpful and friendly . The place is well organized and clean . Everything pretty…read moremuch is labeled well . The value is good . The place is absolutely huge . The array of selection is massive . Still if you don't find what you're looking for in the store they will order for you and it can be shipped to your home . They have plenty of parking .

We have always had good service here with any of the rugs we've brought to them for cleaning…read more Recently, we brought them one of our largest rugs for service. It is a Persian hand-knotted wool rug that was made in the 1950s. It is both excellent quality and still in excellent condition. We love this rug, the colors and design. It was time for it to go in for an inspection and cleaning. The staff here is extremely knowledgeable about not only the care and repair of rugs but can inform you of the likely country of origin, age and value of your rugs if these things are unknown to you. I think the prices are reasonable but that does not mean they are inexpensive. But for high quality rugs this is the place to take them to be assured of knowledgeable care, handling, and repair if needed. There is a reason that high quality rugs hold up over time. They are generally made well to begin with created from sturdy and quality natural materials like wool and often are hand-knotted. Hand-knotting differs from hand-tufted rugs and it goes without saying is vastly different than machine made. A hand-knotted rug is woven by hand using a loom. The rug maker ties each knot of the rug entirely by hand. This is a labor intensive and time consuming but wonderful rug making technique. Hand-tufted rugs are made by hand using a tool. The rug maker in this case uses a tool to push tufts of material through the back of a cotton canvas. This is a quicker process and doesn't require a high level of expertise. In fact, as a teen I learned how to make small rugs in this manner. It was a fun craft for me for a few years. If well care for, a hand-knotted rug generally will stand the test of time. They are often handed down in families becoming in many instances more valuable and precious with time. It is important to ensure any carpet is cleaned regularly and professionally but it goes without saying that a hand-knotted wool rug should get specialized care. This is not a situation where one should consider a DIY approach or using rug chemicals from a can bought from Home Depot or the supermarket. We are fortunate to have Grillo nearby to provide the kind of care precious rugs/carpets deserve. They are very busy bees here...Once we dropped off the rug we were told it could take up to a month to get it back...and indeed they had it for a month. That was fine with is. This isn't slap dash service. During that time we were able to enjoy the pristine hardwood floor underneath the rug that we never see. Lol! Grillo has pickup and delivery service as well but since we have a pickup truck and thankfully are both strong, we were able to drop off and pick up on our own...(I subscribe to "use it or lose it"). One of the (burly) guys working here does come out to your vehicle though and with amazing deftness and talk about strength, brings the rug singlehandedly (I might add), into the shop as well as reloads it back in your vehicle at pickup.

I called these folks for an estimate. I originally spoke with someone named Pam who was nice, but…read morethen an older man got on the phone and was rude, dismissive and ultimately refused my business. I was trying to explain a particular cleaning concern involving mod spore exposure (not direct mold damage) and he accused me of "changing my story" in a way that was just bizarre. I don't know if this man has cognitive impairment or some sort of other neurocognitive personality change but the exchange was bizarre and upsetting. He ultimately said he would not clean my rugs. My understanding is that they have a good reputation for cleaning but this customer service experience was one of the worst I've even encountered. Downright hostile.