Dorian come on time, very helpful. Excellent delivery thank you…read moreHappy to recommend Dorian to friends and family.

I would definitely use Yale appliance again. They were very professional and went above and beyond…read moreto help us. Even came out a second time with no charge to install my washer dryer. They couldn't put it in when they delivered the other items because the floor wasn't finished so we asked them to wait. Anyways both experiences were great and the delivery team is very careful and courteous.

Floor and Decor in Dorchester is the bomb dot com! The staff is so friendly, from the door greeter…read moreto the sales floor team, who helped us without being too pushy. They loaded our cart and brought it to the checkout, and we even got some fantastic advice from their interior designer. The whole crew was sporting huge smiles, which was super contagious. My husband and I were both blown away by the amazing service, and we couldn't stop raving about it as we left the store. It's a rare find these days, but the staff at Floor and Decor is truly top notch and genuinely enthusiastic about helping. We're already looking forward to our next visit. (I'm sad I don't have the list of names of these employees to share with management...we went on Monday 4/15/25 and talked to at least 5 employees.)

The service here is great. I love the selection- there are…read moreso many dope options to choose from. The prices are fairly decent .

The customer service here is BEYOND! I was searching for a very specific size screw to attach…read morepulls to dresser drawers and they took their time to find exactly what I needed. While they were working hard trying to find the right size screw, I looked around the store. I was asked about 5 times if I needed help or if I was looking for anything in particular. Thank you all so much! I am impressed and look forward to coming back! **Side note, the nice guy working at True Value in South Boston sent me to you all after he realized he didn't have what I needed. :)

Based on my experience patronizing the Mattapan location, customer service and follow through is…read morelacking when there's an issue with a product. No one seems to know what's going on, who the point person is, and the point person seems confused about what's actually going on. Needless to say, farewell to the location and other related stores. Not worth the hassle and undeserving of my business.

We recently contracted Norfolk Kitchen & Bath to do a complete renovation of our master bathroom,…read moreand we could not be happier. From the initial design process with Danielle we felt at home with her guidance, and she made the entire experience fun and enjoyable. Danielle was extremely knowledgeable, and put us on the right path with regard to our budget, design expectations and really helping us to understand how the entire process works. Right from the beginning, we knew we had reached out to the right company. Then came the build process, in which we were fortunate enough to work with Steve Costa who not only juggled a third-floor walk-up, a building from the late 1800s, but also an extremely pregnant woman who was keen on getting this project off the ground and completed as quickly as possible. Steve led a fantastic group of NKB employees and subcontractors, but I would be remiss to not give a special shoutout to John and Mike who were our dream team carpenters, kitchen décor experts, and mental support during the project. Our dog clearly misses Steve, John and Mike as they became best friends it seems during the project. Additionally, Kelsea from the PMA team was a huge help in keeping the schedule/accounting on track for us. We were THRILLED with the final product (photos attached), and we are so very thankful for all of the hard work of the entire NKB team to bring our dream bathroom to life (before the baby, may I add)! If you are looking to have work done, look no further than NKB. We know that we will be using them in the future when needed, with no doubts about it.

Our design person was good; however, the installers were a problem. There were a number of glaring…read moreerrors throughout (scheduling, coordination, project management, install errors, did not follow the design plan, etc.). Completion took more than twice the time they estimated. Once completed, the electrical system would not function. We requested the issues be fixed so the kitchen could be functional, but Norfolk Kitchens refused. They acknowledged the electrical problems existed, but stated because they were not legally obligated to remedy their poor workmanship because it was "up to code". Apparently new electrical systems don't have to function properly to meet "code". In our instance, Norfolk Kitchens failed to do work to a standard that resulted in a workable kitchen. Very poor workmanship.

Updating my previous review in 2025. I'm now a returning customer at Boston Stone Works and Mona is…read morestill awesome. I did a partial kitchen reno and needed to match the existing quartz counters that Mona's team installed last time. Ran into a problem: they didn't have any remnants in that color, and I'd have to purchase a whole slab just to match a little section. Mona came to the rescue! She offered me a remnant of a different color that she promised matches really really closely the original color. And since the new section was to be installed across from the old one (not contiguous), it would be very hard to tell. Sure enough, it worked out perfectly and Mona saved me a lot of money by finding a creative solution. Just like last time, I was doing this long distance without seeing anything in person. With contractors there is always drama or miscommunications, especially if you are not there to supervise. Not with Mona. Her reliability, attention to detail, and smart problem-solving in every project, no matter how small, give me total peace of mind. And the prices are still very reasonable, even years later! Thank you so much!

I've had not one but two great experiences with Boston Stone Works. Initially, they came to my…read morerescue and changed out a counter that another counter company messed up. They replaced that one with a fabulous granite counter and just recently replaced another old laminate counter with a beautiful white stone counter. The work was done expeditiously and great quality and service! I will use them again in the future and recommend them to family and friends.

Excellent advice and service. Would definitely order again if i needed it…read more Ordered online

We called and the phone message said the showroom was open. When we arrived, there was a paper…read moretaped to the door indicating that they were, in fact closed. Since we too the MBTA to get there, it was incredibly disappointing. Update your message that gives the public your operating hours.!

Hosea's painter team did nothing short of a miracle job. Really…read more I wholeheartedly recommend you go with them. You can't go wrong. I appreciated his teams' skills and most importantly his ethics, honesty and integrity. I recruited Hosea and his team for a risky paint job due to the unusual designer type of paint we were going to use. Also, I had a very tight deadline at risk of not being able to move in. Every painters told me they needed at least 2 weeks or more to finish it, even with a 3-person teams. This even included a large national paint companies (those who specialized on commercial or corporate buildings). Hosea's team were able to finish it in just about a week or slightly more, allowing me to move in right in time. I used a designer paint complex to handle and prone to mistake from inexperienced painters with this particular paint. As expected, they made a mistake, but owned it without creating difficulties. The end result ended up very fan-tas-tic, above and beyond expectations. And the pricing (certainly not cheap) was rightly fair and quite reasonable I think. I am so glad I selected Hosea for this impossible mission job. It was a total success. Attached are photos before/after the job. Paint was from Farrow & Ball with the exception of the windows trim (Sherwin Williams).

I worked with Laura at Charlestown Home Improvement on two interior design projects and was…read morethrilled with both experiences. In one, she created a beautiful, thoughtful design starting with a completely empty space; in the other, she helped refine and enhance the design of my home using some existing furniture and recommending new pieces where needed. Laura listens, asks the right questions, and offers creative options without being pushy. Both times, she created spaces that I am truly proud to call home. Highly recommend!

Good selection of everyday items and fun gift ideas. Ex. Smiling cats with tails that move back…read moreand forth

This is a local gem which I try to check periodically. I bought some cute measuring spoons here,…read moreas well as a French press coffee pot. The layout is a bit tight, but they use the small space very efficiently, and have a well-curated selection of quirky, classic and practical goods. Definitely worth a look if you're in the market for cooking or baking items, but prefer the small business experience to wandering Bed Bath and Beyond for plain stuff you can buy anywhere.

Stay away from this kitchen supply store. They buy cheap quality products imported from China and…read moresell it at a high markup price. I bought a wok, washed it after I used it to cook, and overnight rust spots appeared. I put oil on it but the rust wouldn't go away. Wasted $50. And also, I exchanged a cutting board for other utensils and it didn't add up to the same price as the board. It was only a 5¢ difference. The young man store owner said "You must pay". Really, you really want that extra nickel. Buyer beware, you're in for a scare! You can buy good quality utencils at Dollar Tree for way less.

Could not have been nicer! Had everything I needed at a stellar price. Will be back for larger…read moreitems next visit. Tight space so leave friends outside... or better yet getting Dim Sum near bye.

As always, Cedar Grove Gardens delivered beautiful flowers just as ordered and on schedule. I had…read moreordered five centerpieces and two very small bouquets for an event over this Thanksgiving weekend, and left the choice of seasonal flowers up to Richard. When I arrived at the event venue, the flowers were already on the tables -- and they were gorgeous! Folks practically arm-wrestled after the event to get to take home one of the centerpieces! Based on my inquiries at a couple of other florists located closer to downtown Boston, I felt that Cedar Grove Gardens provided excellent value at a fair price.

A beautiful birthday arrangement sent with great care…read more Thank you for listening to the kinds of flowers I wanted and coming through.