FIVE STARS TIMES A HUNDRED ! Holbrook Granite and Marble went beyond all my expectations in terms…read moreof selection, price, time frame and professionalism. Loida knows what questions to ask when helping a customer decide on a product. I never felt rushed when deciding on the quartz I wanted. The crew went above and beyond ,as I live on the 4th floor of an apartment building with very limited parking available. They maneuvered through the halls and elevator w/o any problem. Through measuring, removal, disposal and installation ,their professionalism was duly noted. I couldn't be happier!!! My neighbor down the hall had them install countertops as well . Love, love love my new counters. Thanks Holbrook Granite and Marble

AWESOME COMPANY!!! If I could give them 10 stars I would. They were extremely professional and…read morecame for the installation exactly when they say they would. One of our pieces had a stain on it as the installer use putting it in. He noticed it....that says a lot!!! But, here is the "great" part. Without us even asking they came the very next morning and put the new piece in....now that is service... we will 100% use them on our next project.

Norfolk Kitchen and Bath just finished a major renovation of our primary bathroom and we couldn't…read morebe happier. Their designer (Tong) helped us with a plan to combine two small awkward rooms into one bathroom and worked within our budget to give us a much more functional space. Work started as scheduled with Steven as our PM and he kept us well informed along the way, handling any issues as they arose and minimizing disruption to the rest of the house. The NKB carpenters (Michael and Jorel) were excellent and kept things moving onsite along with some great subcontractors for plumbing, electrical and tile that Steven aggressively coordinated to ensure the project progressed quickly. The end result was better than we hoped and we only had one small change order for a late change we made to the plan. We truly appreciated the professionalism and flexibility of the whole NKB team from the design process with Tong through final payment with Adelya in Finance. They kept us on schedule and on budget with no surprises. We now have a beautiful bathroom that we will enjoy for years to come!

I worked with Richard and he was amazing! The cabinets are very high quality and he gave me VIP…read moreservice. Highly recommend!

Highly recommended !!!! Fair price for small repair . Livia…read morewas super nice to help us booked our next day appointment! The work team came on time , they fixed all the chips on our quartz countertop including those chips we didn't noticed !! We are so pleased with how professional they were!! everything fixed within 30mins and dried in 15 mins , they clean up after too !!! Now, We are ready to use the countertop right away ! Awesome !!!!! Thanks to Livia, the owner & your work team!

This company installed granite countertops in my newly remodeled kitchen seven years ago. While the…read moreoverall work was acceptable, the seams between the granite pieces were not properly sealed. Unfortunately, I didn't realize this at the time and ended up spending thousands of dollars repainting my cabinets, only to recently learn from another contractor that water had been seeping through the faulty seam all along, causing additional damage. When I contacted the company, they asked for $300 to reseal it, which feels unreasonable given that this appears to be an installation issue. I even offered to wait until they were working in the area, since it's a quick fix, but they were not willing to accommodate. I would recommend looking for a company that stands behind its work and provides better long-term support. Also, if possible, avoid placing seams near the sink--what seems like a minor detail can lead to significant damage over time.

Used Mickey and company to supply my tile while I was building a teensy 2nd bath in my condo. Of…read morecourse, I'm a little biased since it was my contractor who recommended him in the first place, but I definitely appreciated the service and attention to detail. Of course, I did my due diligence by shopping around all the tile stores in the area (Roma Tile, Tile Showcase, United Tile, etc etc). Mickey matched my prices and worked directly with my contractor to arrange pickup and delivery. Not really a budget experience (hence that elusive 5th star), but I felt good knowing the job was getting done right, at a comparable and reasonable price.

I have worked with Watertown Tile for over 8 years. It would be impossible to say enough things…read moreabout Mickey and his team. With one project, some tile was delayed and Mickey rode all the way to the Cape to deliver the materials in time for the contractors. Another time, I made the mistake of ordering some marble that picked up stains too quickly. Mickey sent people to my home--above and beyond what was expected--to help me with this matter. He is a first class guy and owns a tile store that provides reasonable prices for good products.

Shout out to the folks at NKB. We had an excellent experience with for our complete kitchen…read morerenovation. Project was almost a total gut-job with walls, floors, electric and plumbing demo. From the initial design process through the final installation, the entire team was professional, knowledgeable, responsive, and easy to work with. Norfolk did a great job coordinating everything and keeping the project moving forward on schedule. Their attention to detail and quality of workmanship were outstanding, and they were great at dealing with changes that were needed during the project. Most importantly, the finished kitchen came out beautifully and exceeded our expectations. We are extremely happy with both the quality of the work and the overall experience. We would highly recommend Norfolk Kitchen & Bath to anyone considering a kitchen renovation.

Horrible experience overall. We went with Norfolk based on a referral from a friend who's husband…read moreworks as a cabinet / installer. From start to finish, nothing but trouble. First, our designer lost the design plans and tried to cover it up. This caused us to have to try to re-remember items that we had discussed prior. For example, we asked for no spice rack, then we get a spice rack, so we then had to improvise once the project was underway. Completely incompetant...no apologies, and our designer clearly didn't listen the first time, take notes, and honestly just didn't care at all about us. We should have known then, next time we will just walk away..... Next, our contracter was a complete joke. Never inspected the site for follow up / punch list items. Eletrical and Floor contracters were sub par, we still have a light switch that doesn't work properly. They destroyed our dining room floors relocating our refridgerator, with no full repair, just a touch up that looks like crap. They also damaged our mudroom floor and apparently have no idea how to fix what they broke, so I now have a gap in my floor that has never been addressed. Lastly, they never finished the final revisions to the trim. I told this clown several times what we needed to tidy up on, and several times never receieved follow up. In other cases, he did not properly relay instructrions to the sub contractors, so twice we had cabinet / trim people show up without the necessary materials to tidy up. The cabinent / trim guys were the only bright spot in an otherwise horrible experience. I truly felt bad for Bud and Shawn as their time was wasted by our General Contractor. As it stands now, almost 6 months since we were suppossed to be "complete" and zero follow up. I am embarrased to have people show up with incomplete instructions, and our general contractor has not visited the kitchen to address anyting since NOVEMBER of last year. Do not go with this place, over budget, zero follow up, horrible design team, bad sub contractors. Complete waste of time, and we never got the satisfaction of a final, complete, project....

BEAUTIFUL SELECTION BUT UNPROFESSIONAL FABRICATION AND OVERSIGHT…read moreThe Selection & Initial Sales Experience: This shop easily has the best selection of remnants and slabs in the immediate area. I found a beautiful marble remnant that I loved. Initially, the salesperson was very helpful and proactive, even taking the time to mark the specific cuts with blue tape to ensure we were on the same page. The Process & Delays: Unfortunately, the experience broke down during the fabrication phase. I was given a specific day for pickup, but the pieces weren't ready when I arrived. This went on for several days. Quality Control & Fabrication Issues: When the pieces were finally "finished," I'm glad I inspected them. The work was unprofessional: * The "eased edge" was very uneven. * The corners were chipped and not cut straight, and the bottom edges remained rough and uneven. At this point, the salesperson was no longer helpful or even involved. I ended up in the back of the shop personally dealing with the fabricator, trying to see if the errors could be fixed. As they worked on the stone, the quality didn't improve. It felt like I was being asked to supervise the work, which shouldn't be the customer's job. There was no internal quality control or professional assessment of the pieces before they were handed to me. The Conclusion: The shop eventually admitted they couldn't meet the required professional standard and issued a full refund, claiming the stone was too difficult to cut (despite it being a marble remnant from their own yard). However, given the uneven edges and lack of oversight, it felt more like a lack of technical execution and professional management. It's a shame because the material is excellent, but the fabrication process was a major disappointment - and now I have to drive to places much further away to look for a suitable stone for my still unfinished project. This area really needs a store with a great selection and expert fabricators.

Olympia marble is a great family owned business. Very knowledgeable and helpful. I've read some of…read morethese reviews and I have to say I did not experience any problems. I went in for a bathroom redo, counters and tile a few thresholds and it all came out beautifully! No hassle's. Yes they wanted a deposit but that's normal in any business. I recommend Olympia Marble and Granite to everyone.

I never bother to give reviews but in this case I feel compelled to because the service was just…read moreexceptional. I was in need of a small piece of Carrera marble for a restored antique drinks cart which I was giving my wife for her birthday. It had been in her family for generations. I had been working with a marble and granite company in Waltham for months and at the last minute they doubled the price and extended the delivery deadline. I had also received universally poor experiences with several other fabricators in and around Newton, Watertown and Waltham and held out no hope that I would find any company in the business that was different. I called Stone Depot and spoke with Cynthia. Wow, what a difference. She was helpful and responsive and immediately sent me pictures of the Carrera marble slabs they had in stock. Her price was 2/3rds that of everyone else's, and she promised to have it fabricated in under a week. I drove down there, and we agreed together on the piece they would cut. 3 days later it was done and ready for pickup. She had pushed it through because of the fact that it was for my wife's birthday. I cannot recommend Stone Depot in Dedham enough. Cynthia is amazing and the team did a fabulous job delivering ahead of time. If you want to work with a company that is a delight, fabricates a fantastic product, and over-delivers on their promises then you should check Stone Depot out. You won't regret it.

I had a kitchen renew and Twee was amazing! She has great…read morecommunication and was very clear about details! The price was great and she accommodate our schedule very well! I will def come back to Stone depot if I need!

They made wrought-iron railings and installed them on our granite front steps. The railings are…read morevery nice and complement the fence on our property. Service was prompt, professional and reasonably priced, and the job was done beautifully. Highly recommend.

I found Ramos online, and I had a unique project in Newport, RI. I found an iron fence from a…read morecompany in NY, and Ramos was willing to drive there, inspect the fence, and bring it back to MA to be fabricated. They went to Newport to do all the measurements just to double-check my work, and then they fabricated it at their offices in MA. They then delivered and installed the fence, even needing an on-site adjustment, which went great. There was one slight hitch when a back gate that was installed was wobbly. They returned a few days later, making the drive down to RI and ensuring everything was perfect. While this is not a usual installation using their products, they were amazing. I searched high and low for someone who could do this project, and I couldn't be happier! Absolutely amazing!