We used Weston Kitchens during our kitchen and bath renovation several years ago. They worked…read moretogether with us to come up with a design we loved and to select the best cabinets our budget would allow. I love our kitchen now and am so grateful that we found Weston Kitchens! Still what's most impressive to me is that now, several years after the renovation completed, I can still call Jim and Missy with any issues or questions and they are still ready to help. Recently the glides on the cabinet hiding the garbage needed to be replaced. Jim and Missy ordered the piece needed, and then when it arrived, Jim came by and installed it - all free of charge. Thats the kind of service you'll get there. Highly recommend!

These people are wonderful. 15 years ago, they renovated our kitchen and we loved their products,…read morewe loved the designer we had (Melissa Brown) and we loved their work. Last week, we had trouble with a drawer that didn't close properly. When we couldn't see what was wrong, I called Weston Kitchens. The OWNER of the firm came to the house the next day and fixed the problem. His assistant, Missy, showed a great deal of patience with us as I explained this relatively small problem. It's really hard to imagine better service.

So product is nice looking I'll give them that! Issue is they have terrible customer service and…read moreshipping issues. If you have a deadline for your project don't get your stuff here. We had two major issues. 1) they charged us for shipping twice bc all items were ready but one and If you break up the shipping you pay twice. That second shipping was supposed to come on a specific day and time so hired contractor to come that day and they cancelled it saying "the truck never left". They refused refund that extra shipping fee. 2) they just flat out ordered the wrong size sink. They match the sink to the vanity you chose and they just ordered the wrong which delayed the project by over a week. Basically this place doesn't care about the customer but the vanities are nice.

My spouse & I have been planning & designing a major renovation on the 2nd floor of our old house…read morefor more than a year. While we are more hands on and can be detail-orientated, when we walked into Porcelanosa, we found everything we wanted for the new bathroom in one visit. That was largely due to Kelly Bara, who graciously led us through the choices & decisions. It helps that Kelly has a great sense of style but also that she knows how to not just deal with people, but she seems to enjoy working with customers, and she made the process very enjoyable. The amazing thing that Kelly did was that she was able to give us both a little of what we wanted, melded our style preferences into one design, which is not easy to do. We might not have been able to do it on our own. My wife & I have different & definite style preferences that can be hard to overcome. Of course it also greatly helped that Porcelanosa has some very nice product choices, too. We are not demanding but Kelly answered every email query with patiences and kindness . . . Kelly is an asset to Porcelanosa. Though we do not have any future projects, I will be recommending her and Porcelanosa to my friends and acquaintances.

Super helpful without being overbearing. Answered all questions I had and let me browse about…read morewithout any time rush.

I have lived in Cambridge for 13+ years and never knew this place existed. What a gem! It's a…read morefamily owned business who cares. They offer personal attention, troubleshoot and were kind enough to orient me to the selection they had in their warehouse. From piling that was salvaged from docks in boston harbor to heritage white oak planks...it's as much joy as it is interesting.

I needed help for a modest kitchen renovation: new flooring and countertops, with a limited budget…read morefor design help. Rosita provided exactly what I needed. We met at a flooring store where she helped me select a small number of options that she thought would work with the existing cabinets and walls, then headed to a countertop store to find options that would work with the floor samples. I then took the samples home to see them in place, which clarified what looked best in the space. Rosita did exactly what I needed: provided the guidance to get me past the paralysis of being overwhelmed by too many choices, plus pointing me to some good floor and countertop retailers. She was great about working within my small budget, but stands ready to provide more help if needed.

Heidi provided excellent service. She was pleasant and helpful every step of the way. She made…read moremany recommendations that we implemented. I would recommend her service whole heartedly.

Lowry and Yuri were great to work with. Really responsive, prices seemed fair, and the granite yard…read moreto view remnants is close by. The even hustled extra to assure we'd get the job done before family got into town for the holiday. It feels really good to support a local company when you know there are good folks doing their best nearby.

In the process of renovating our kitchen, We paid the deposit with Lowes for our countertop, but…read morethey were postponing even the templating. I found this local store and I talk to them. I trust their promises and I am glad to do so. They come for the template 3 days after we talk, and we had our countertop installed 1 week after that. Very clean work, as the cuts were exactly as I ordered. and It was really easy to find them and talk to them, comparing to our experience with big companies. ( The slab was slightly more expensive , but very slightly and totally worth it for us) Highly Recommended

What an amazing company and person! From the first minute they treat you like family, listen and…read morelearn your needs desires and bring them to reality in a way that keeps the process enjoyable. Such an amazing eye for detail in every aspect of design. They can do interior design, small to major renovations and ground up new construction. We've works with then ourselves and had many friends and clients do the same and we've all said the same. Lulu's creativity and vision can take ordinary spaces and make them stunning or create the most gorgeous new homes you can imagine.

Lulu Friedman and her team at Didi Interiors and Architecture (Didi) recently designed our Kitchen…read morerenovation. Didi provides various levels of project involvement, and we chose a level of greater involvement. We have a condominium, and she carefully considered our preferences for the budget and optimization of space. She incorporated this into several structural designs. She provided a project outline that carefully incorporated each stage of the project so that we knew the order of work and what to expect. After we chose the design, she helped us make decisions about the sink and fixtures, cabinets, backsplash, countertop, floor, lighting, and appliances. She guided our choice of cabinets and countertop/sink decisions. We obtained a contractor, from choices she provided, and they worked well together. The contractor performed the demolition, did the carpentry, oversaw the subcontractors (floor installation, plumbing, electrician), and installed the various items. Our project ran over budget. This was not a surprise to us, and we were prepared to deal with it. It happened primarily because we chose a more expensive design that entailed a bit more construction, some slightly more expensive cabinets, and inflation due to supply chain issues and an increase in labor costs. She and her staff were easy to work with, she was readily available by phone or text at every step of the process, and she answered all our questions as they arose. When the project was complete, she gave us a binder with all of the project information. If needed, this will serve as a useful future reference. We are grateful for the beautiful and very functional kitchen she designed for us. We recommend her and her firm without reservation.

My wife and I are renovating an entire house, needless to say it's been quite an undertaking and…read morestressful making decisions and working with different aspects of it and the people involved. Kaya was the brightest spot in all of it, and we've worked with some really great people. I can't speak highly enough about his processes and his level of professionalism. His is a dying breed and the world is worse off every time someone like him retires. He and his company is unbelievably customer oriented and knows his products in and out and does not try to sell you anything, he provides the pros as well as the cons of different cabinets and features and does not make you feel judged or uncomfortable for feeling one or the other about anything. He offered his opinion on how he thought the layout would work best but at the same time went out of his way to listen to what we were thinking. He is old school which I loved. He plotted our whole kitchen out by hand on our first meeting based on the measurements given to him by our architect. He then used his computer programs to generate views from different angles of the way the kitchen would end up at our next appointment. Kaya went out to our house to measure to make sure he knew the layout like the back of his hand (good luck getting anyone at a big box store to even remember your name let alone measure your house). If I could work with Kaya on every aspect for any project we ever do, I will. I was so pleased working with him I still bring him up to my wife and when we'll get to meet with him next to this day. There is no one else I would ever recommend for a kitchen remodel but Kaya and Kickspace.

Perhaps just had one of the worst customer service experiences of my life. My wife and I just…read morebought a home which we are completely renovating. Kickspace had a beautiful kitchen setup in the window and I decided to stop in and see what they were all about. Well, when I walked in, I looked around and saw a woman sitting in the back at a desk. She saw me, I saw her. I expected her to ask how she could help me but instead she completely ignored me. So, I took the initiative and said hello and asked for help. She reluctantly got up and followed me to the kitchen I had questions about. When we got there, I asked if she could tell me anything about it and if she had any pricing. She basically told me they don't do that and looked annoyed. I wanted to respond with "Oh, well what do you do? Your sign says kitchen and bathroom cabinets?" I walked in there with a $40,000 budget willing to do business and she dropped the ball in 30 seconds. Overall, just a terrible experience.

Just used Watch City Kitchen and LeBlanc Contracting to redo our kitchen. Anna and later Rebecca…read morewere very helpful in creating the design. They understood what we wanted and suggested design that would work well. They assisted in choosing cabinetry, flooring and counter tops that all worked well together. Tom came originally to scope out the construction details and what would need to be done ex. vent for stove through attic, sub panel for electric system. Once the construction started Eric was the lead carpenter. He supervised the whole project. He was great. He kept us informed about what was happening when. He also introduced us to each of the sub contractors who came to do work. All were pleasant and professional. They put protective coverings on floors and doorways to limit dust. At the end of each day they cleaned up and vacuumed the work area. When one of the cabinet doors came in the wrong size, there was no question about replacing it. One thing I really appreciated was that construction did not start until they had received all of the cabinets, flooring, countertop etc so work went smoothly and was completed without delays.

I am so pleased with the work of Watch City Kitchens and their contracting partner, LeBlanc…read moreContracting. We had them install a new kitchen island and re-do our backsplash. We worked with Alyssa to help design everything, something she has great skill and a true eye for detail. She didn't try to push products or oversell us. If anything, she provided some suggestions on how to lower cost (used remnants for the quartz countertop; suggested comparing costs to Home Depot). Once the design was finalized, I was extremely impressed with Eric, the contractor who installed the island himself and oversaw the other contractors. He was excellent communicating with me each and every day. He noticed some inconsistencies in the wood on the cabinet doors of the island and immediately ordered new one (he still installed the original and came a few days later with the new doors). Everything was just so professional. I haven't had too many experiences with contractors in the past, but every one I (and my family, for that matter) have had for the most part have been negative. The project doesn't start on time, finish on time, guys no-show for no apparent reason, etc. This was the opposite. Watch City had the chance to move up the timeline, which fit into my schedule. As a result, the project was done a week early. If you're looking to do any sort of work on your kitchen, definitely give Watch City a look.