JL and his staff are the best! Pleasant, accommodating and all around the best team. Lauren has…read morebeen our groomer for well over ten years (two dogs) and she is the best! Loving, caring and patient with our nervous pup. We wouldn't go any where else. She's tops.

If you need a place to understand and accept your pet. This is it. Our pets first visit they got…read morehappy tail walking into the place. Tail started bleeding. They were so calm, addressed the situation beyond professionally and with in minutes the pup was at ease. Wow!! Just wow!! They also groomed the pups so wonderfully. Neither pup was exhausted after they got home either, meaning they weren't stressed while there. The staff was great while making the appointment, at the appointment itself and without hesitation we will be back. To be able to trust someone with your babies is so important. The reviews speak for themselves and I am really happy we came across fuzzy pants!!

Great selection. Great prices. Exceptional customer service. Very knowledgeable, patient, and…read moreprofessional staff. They made me their newest regular customer

I have shopped at this location for 4 years. I purchased somewhere between $1500 - 2500 in Koi,…read moregoldfish, sailfins, pumps, aerators, plants and food for my outdoor koi pond. Recently I purchased at a large black and orange butterfly kio for $150 + tax. It died within 5 days of being in my pond. I never saw it eat and attemp to eat. It just stayed at the bottom. I contacted the Luckys several times about it before finally being connected to the owner. The owner basically said there is no exchange or refund policy on livestock and he assumes no responsibility. I find this a disheartening waste of money and lack of appreciation to a loyal customer. I will not be returning to this store in the future.

Just called to make an appointment for my Great Pyrenees and they told me they werent taking…read moreappointments for big dogs!!! Discrimination! Didn't have the option of leaving a no star option. Very disappointing as a past customer with my previous dog.

Been there a few times to support local businesses but the employees are unfriendly and unhelpful…read more I also buy my pet products at Gibsons on Grafton St and Maggie's pet store in Boylston MA. I have had good service there.

I've been living in town for almost 20 years. Finally, went in here…read more I like everything about this place. I have no cats or dogs but have friends who do. So, I went for some cat gifts. As I came in I was greeted by a very mellow old dog who checked me out and wandered away. I was asked if I needed help. I flat-out told the man I didn't know where to start. He graciously pointed me to what they had, pointed out some popular items and was ready to answer any questions. But, that's not all. A very nice lady also pointed out some other items to me as well. They were pleasant and polite. They told me about the points program and signed me up. Prices were fair for the items I chose. I kinda want my own cat just to go back there. These folks are great.

They have a incredible high-end supply of different dog food and treats.. they do not sell any Stop…read more& Shop or other grocery store, type dog food, which is nothing but slop anyhow.. I personally prefer the brand farmina which is considered one of the best dog foods in the world, high-quality real meat no fillers and a choice between grain free all with grain.. staff is friendly and informative, and will answer any question you ask.. great place

Wife decided she wanted to get a small aquarium. We stopped in and started browsing around. Getting…read morea fish was not a simple as I thought it would be, lot's of choices sizes of tanks, what fish goes with what etc. After a while we determined that we were on out own since the staff members were too engrossed in their own conversations to assist any customers. We also saw others in the same predicament. Okay, so we gathered what we thought we needed and went to check out. One register open. The lady checking out was obviously a cat women, one full carriage with individuals cans. The clerk is ringing up her order and carrying on a nice conversation while the line grew to ten people waiting. The blue shirted workers continued their apparently very important conversation. Finally, one worker came out of somewhere and open a second register and got the line moving. This store seriously lacks management.

This review is only for Emily M. I want to warn other dog parents to stay clear of her at all…read morecosts. Caylee, Sadie, and Danielle (No longer there she opened her own grooming salon) are fabulous. Caylee does a beautiful job on our standard poodle. Sadie and Danielle groomed our late toy poodle. We were always thrilled! Caylee had to cancel our appointment, so we booked Emily because the man that called recommended her. We bring our dog to be groomed every month, so when Emily made the snotty comment that she was a mess when we dropped her off yesterday, I KNEW that she wasn't very good. I mean for goodness sakes, we bring her more often than most people. Were you trying to cover up that you do a terrible job? Caylee never makes rude comments and makes her look like a beautiful princess. Emily hacked her. She shaved her tail without permission. It looks like a RAT'S long shaved tail!! I have never seen anything so terrible. Emily, how dare you! You should be ashamed of yourself. If you had called I would have told you that we would come and get her and don't you dare shave her tail! Yes, we will go back when Caylee can groom our little girl again. I would leave a picture but I won't embarrass my little girl. She knows she looks ridiculous. I can't believe we paid $150.00 to be devastated. I hope my warning helps other sweet dogs from this horrendous experience. Emily: MINUS 1,000,000 stars Caylee: 1,000,000 stars times a billion Sadie: 1,000,000 stars Danielle (no longer there): 1,000,000 stars

The most friendly employees we have ever encountered! We recently purchased 2 long haired guinea…read morepigs & we needed to get them completely set up & they were so helpful! We got EVERYTHING we needed for our 2 long haired Guinea Pig's & it was all under $100! We Purchased Food, Hay, Bedding, Water Bottles, Treats, Brushes for their Hair, Sleeping Enclosure's, & More. The prices in here were also amazing! Everything was extremely reasonably priced! They literally have everything in here for every type of animal! They have food/bedding/accessories for just about every animal you can think of, such as: Dogs/Cats, Guinea pig's, Hamster's, Ferret's, chinchilla's, Rabbit's, Bird's & Much More! They also offer pet grooming, nail trimming and other service's. We are planning on taking our guinea pigs here for nail trimming.

Very nice Pet Supply store with outstanding quality supplements and pet foods. I visited today and…read morereceived sage advice from the owner as my dog Rocky is having some health issues. The owner is very kind, empathetic and adheres to a holistic philosophy which I truly appreciate. I'll be a customer from now on.

I noticed this store on may way to drop off my two dogs at daycare in Northborough. What a great…read morefind. They have a huge selection of premium dog food, treats and other products. They only sell the healthiest dog food brands, and at a reasonable price.

This place is awesome! The owners Sandy & Ken are so compassionate about animals & are also…read moreextremely knowledgeable about pet health & nutrition! You must check it out!

I love the ladies who work here. You can tell they love dogs. I'm so lucky to have such a great…read morestore nearby.

Kristen is amazing to work with. We took our first rescue to her Puppy Kindergarden 1 & 2 classes…read more2 1/2 years ago and have had amazing success with our big boy. When we decided to expand our family and adopt another rescue, a small southern mix breed with extreme fear, we didn't hesitate to book with Kristen for Basic Obedience. Kristen took the time and demonstrated her vast knowledge in dog training by helping us work with our new rescue, Jenny, using alternate methods that help her overcome her fear. By the 6th week, Kristen was able to use Jenny as a demonstration "student" in front of the class. We are so proud of the progress we've made with Jenny, all thanks to the training Kristen has given us! She truly cares about every dog and dog owner she encounters and we will continue to recommend her training classes to all dog owners, new and old!

Owner is super knowledgeable about his products and prices are great! You can really tell they…read morelove animals and are great community members.

Tony's is the best place to get personalized help for your pets. He has a vast knowledge of…read moredifferent illnesses and hardships our pets face and helps them. He is always willing to research and look further to help others. It is a wonderful pet store.