I frequently bring my "high anxiety" rescue dog to Tails.. they always do such a great job! I LOVE…read morethat they do walk in nail trims!

Everyone knows how much I'm obsessed with my dog and how much I care for her! I'm not one to…read morecomplain very often about a business... but this one set me over the edge. Most people know doodles are very hard to care for their hair. I absolutely do my best to care for her. Yes, she was matted, and I was okay with shaving her for the summer and keeping her comfortable. Me and my husband dropped her off, and my husband picked her up because I could not. It cost us 200$!! I know my husband paid the bill he didn't know what to do since I wasn't there to back him up on it. Yes, my doodle was matted, and I was aware, and she needed shaved down. They charge way too much for services they charged 50$ for matting, which she was shaved completely down, so they didn't demat her. She is a 25lb mini golden doodle. Her face is all chopped up uneven cut. Her ears are dirty they were never cleaned, and nails are sharp and not buffered, which was included in the service. Also has razor/clipper burns. I left a review on facebook explaining my opinion and experience. The owner, Danielle, blocked me from the Facebook page, After she came up with every excuse in the book for each complaint I had. She also didn't groom my dog. Our groomer stated my dog did great during the grooming, and Daniemle said she didn't and has video footage, which she will not show me. All I asked was for a refund, and I would be gone. She said no refunds, which is nowhere stated on the website or forms. They offered to fix her, but I refused to go back after they botched her. They also removed my review from google. I also posted a photo of Leela previously groomed at another groomer that was done correctly!

The service was exceptional . My dogs never looked better or more loved. The coats shined and brush…read moreout was amazing

She's the worst groomer I ever used. the dog has bald spots and spots she didn't even cut . the…read morepoor dog is tramatized

Amazing care, wonderful people. Everyone talks to me and also Curtis Jon. I highly recommend the…read morePet Hotel in Hadley. Happy doggie and happy mommy! Betsy Skwira

Don't bring your pet here unless you want them to get injured, be left in the dark about it, spend…read more$1500 on vet visits and drive out or state for a neurologist to address the violent muscle spasms he's been having due to this facilities neglect. All the while, ive been paying extra to put him in isolation while hes there so his injury isn't aggravated by playing with other dogs. My dog is my life, my baby, and my greatest joy. They are responsibile for failing to report his injury leading to a delay in diagnosis and treatment, and ultimately to him having violent muscle spasms in their lobby. I will never trust this place again.

Its never good to go to a site and not get price information,I would be happy to know before hand…read morewhat it is anyway the last time I called them thsy never returned the call so naturally one jumps to oh boy a puppy mill

From the owner: Beautiful, family raised puppies! Poodle, Goldendoodle,…read moreShih-poo, Bernedoodle, Cockapoo, and more ranging in sizes from less than 10 pounds up to 30 pounds. Health certificate, shots, and health guaranteed. Text or call now. We are so confident in the way we raise our puppies around our home that we will stand by our puppies with an amazing health guarantee. Our health guarantee covers all life-threatening genetic disorders and health issues. We believe it is our responsibility to sell healthy puppies as much as it is your responsibility to keep the puppy healthy throughout it's life.  If you are considering the possibility of adding a puppy to your family, we would love to speak to you and assist you in making an educated decision about the right choice of a dog for your family. We are happy to place our puppies with loving, responsible families who have the time, resources and facilities to provide a good and permanent home for their puppy. 

My dogs have been going to Tully kennels since pups, and now they are 13 and 12 years old! Tully…read morekennels is reliable, safe and caring. I have never had a problem or concern. Roomy kennels with indoor and outdoor spaces, not crates. Recommend highly.

Finally I have found a fantastic place to board our dog! We just boarded our 2 yr old Cane Corso…read morethere for 9 days and IT WAS FANTASTIC!!! The facilities were awesome, clean, A/C on the inside for the pups, music, great people and a large outdoor place for them to go to do their business and enjoy some outside time. The owners, Teresa & Steve, are such nice, cooperative, easy-going people. Steve really knows a lot about dogs!!!! They made us feel so comfortable leaving Rocco there. I loved them, trusted them, and knew that Rocco was in great hands. Rocco will be going there from now on :) Thanks again Steve & Teresa!!!

Holly was wonderful not only with her grooming, but also recommendations for handling my pup's…read moreallergies.

Yes, I took him three times to her because PetSmart was screwing up a lot. They roughed my dog up…read moreand he's scared to take a bath so she's great.

Couldn't ask for a better place to leave our baby. The staff are always so accommodating and…read morewelcoming. Mocha loves her play time and the treats she gets spoiled with while there. As soon as pull in the driveway Mocha is so excited to be there! We love PHH!

Pet Hotel Hadley wasn't prepared for my kind of request, where I'd like to pay for an emergency…read morestay in case something happened and I needed to leave my pet in their care. They helped me feel in good care, as they told me they could work with my level of notice and familiarity with them. Then, the person answering my call helped me learn a bit about the local options that are nearby, even if I don't recall if any matched our needs. I am still grateful for the fact they took the time to do more than answer a question, they reached out to help me as a pet caretaker/pet parent. I have a bigger question and that is, who is going to help my dog in need? And that is something I thought Pet Hotel made clear they would, could, and do.