I frequently bring my "high anxiety" rescue dog to Tails.. they always do such a great job! I LOVE…read morethat they do walk in nail trims!

Everyone knows how much I'm obsessed with my dog and how much I care for her! I'm not one to…read morecomplain very often about a business... but this one set me over the edge. Most people know doodles are very hard to care for their hair. I absolutely do my best to care for her. Yes, she was matted, and I was okay with shaving her for the summer and keeping her comfortable. Me and my husband dropped her off, and my husband picked her up because I could not. It cost us 200$!! I know my husband paid the bill he didn't know what to do since I wasn't there to back him up on it. Yes, my doodle was matted, and I was aware, and she needed shaved down. They charge way too much for services they charged 50$ for matting, which she was shaved completely down, so they didn't demat her. She is a 25lb mini golden doodle. Her face is all chopped up uneven cut. Her ears are dirty they were never cleaned, and nails are sharp and not buffered, which was included in the service. Also has razor/clipper burns. I left a review on facebook explaining my opinion and experience. The owner, Danielle, blocked me from the Facebook page, After she came up with every excuse in the book for each complaint I had. She also didn't groom my dog. Our groomer stated my dog did great during the grooming, and Daniemle said she didn't and has video footage, which she will not show me. All I asked was for a refund, and I would be gone. She said no refunds, which is nowhere stated on the website or forms. They offered to fix her, but I refused to go back after they botched her. They also removed my review from google. I also posted a photo of Leela previously groomed at another groomer that was done correctly!

Amazing care, wonderful people. Everyone talks to me and also Curtis Jon. I highly recommend the…read morePet Hotel in Hadley. Happy doggie and happy mommy! Betsy Skwira

Don't bring your pet here unless you want them to get injured, be left in the dark about it, spend…read more$1500 on vet visits and drive out or state for a neurologist to address the violent muscle spasms he's been having due to this facilities neglect. All the while, ive been paying extra to put him in isolation while hes there so his injury isn't aggravated by playing with other dogs. My dog is my life, my baby, and my greatest joy. They are responsibile for failing to report his injury leading to a delay in diagnosis and treatment, and ultimately to him having violent muscle spasms in their lobby. I will never trust this place again.

Holly was wonderful not only with her grooming, but also recommendations for handling my pup's…read moreallergies.

Yes, I took him three times to her because PetSmart was screwing up a lot. They roughed my dog up…read moreand he's scared to take a bath so she's great.

I had about the worst experience you can imagine with this company and I would advise anyone who…read morecares about their animals to stay far, far away. Or at least make sure you have someone else lined up as a backup. DEFINTELY DON'T HIRE THESE PEOPLE IF YOU HAVE ANIMALS THAT NEED MEDICINE. The owner, Becca, talks a big game about the experience of her staff - as evidenced below - but when I hired them to come stay at my house when I was in Europe, they lasted all of three days of the two weeks I'd hired them for, then literally bailed out on me and my animals (cats and horses) - completely leaving me in the lurch with no one else lined up to help care for them. This was because despite their claims to be experienced, they could not get two tiny pills (we're talking pills that are literally 4 mm wide, that are given in wet cat food) down a 17-year-old cat. And then proposed to send the cat to "medical board," which would cost me an extra $60 a day (the petsitters cost $75/day) and probably break my old cat's heart. The whole reason I hire people to actually stay at my house is so my cats get a lot of attention and care, not so they have to be kept in a cage at the vet's for two weeks. I was overseas, six hours ahead of the east coast so it is literally the middle of the night when they announce they are abandoning my animals. Nightmare. Luckily, I have family and friends who live locally who were able to help me out for the rest of the time. The entire story can be seen in the text messages we exchanged, which are here: https://bit.ly/3WHlqCx Judge for yourself.

From the owner: We offer: house sitting, dog walks and daily drop-ins, Field Trip Fridays, playgroups, special pet…read morecare, exotic animal care, reptile care, bird care, farm and livestock care, pet photography, pet taxi, special occasion pet handling, holiday pet sitting! We are a fully licensed, insured, and bonded pet sitting company. Each of our sitters is trained and certified in pet first aid/CPR as well. We take pride in our services with report cards, ease of scheduling and sitter-to-client communication.

My dog received her first haircut today with Nichol and am very, very happy! My little Shichon not…read moreonly looked great, but a bath and haircut only took a little over an hour. I love that she only does one dog at a time, so no dog is in a kennel after a bath and waiting for their turn to get their haircut. Leah was so relaxed when I picked her up and instead of rushing to the door to get out, she was strolling around, so comfortable and stress-free. And her price is very reasonable! I'm very happy with K-9 & Felines, knowing Leah will always be in good hands and home quickly!

Nicole is one of the most caring groomers I've ever met! Nicole attended The Cat Grooming…read moreSymposium, which is a weekend long, immersive grooming seminar. I have taught many classes at TCGS as I'm a co-founder of the Holistic Cat Groomers Alliance. Nicole impressed me with her quick grasp of the material & insightful questions. I have no doubt she would put a cat's safety & welfare first, instead of risking the life of a cat for secondary aesthetic preferences. Nicole is also an active participant in my Holistic Cat Grooming forum and her input shows her compassionate dedication to the welfare & comfort of the cats in her care, in addition to a keen understanding of the compassionate, holistic method. I would highly encourage you to entrust Nicole with the grooming of your precious cat.

Dr Sidorsky was a phenomenal vet for my elderly cats. I am most especially grateful to him for the…read moremost peaceful passing a Kitty could have. My beloved fifteen year old cat passed peacefully in my arms. He was the love of my life and I miss him terribly but am so comforted knowing he went at the right time with the kindest care. Tiger, Clyde, and I thank you!

Dr. Sidorsky saved my best friend's life…read more After having had consulted with our previous vet, and having been provided with questionable advice, I contacted the good doctor in order to seek out a second opinion. He provided me with excellent advice via phone, and after being refused further treatment by my previous vet, Dr. Sidorsky offered to come by my home and provide me with some options. All of our animals, including my sick dog, felt comfortable around him, and he provided me with detailed 1 on 1 instruction in administration of the antibiotics and use of equipment that he provided me. He followed up with me on a daily basis regarding progress, and made a second house call to confirm that my dog's health had improved. At the initial visit, we were discussing hospice and a shot in the dark to save my dog's life. Now we're discussing how much he has improved. His prices were on par (if not lower in some ways ) than my normal vet, and his bedside manner professional and compassionate. I've found my new vet, and am recommending him to all my friends. Having a vet do house call may seem a bit odd at first glance, but I can say from experience that it's my new preference (no more having to load the animal into the car and have them terrified at the smell of the regular vet). Try his service out. You won't be disappointed.

Its never good to go to a site and not get price information,I would be happy to know before hand…read morewhat it is anyway the last time I called them thsy never returned the call so naturally one jumps to oh boy a puppy mill

From the owner: Beautiful, family raised puppies! Poodle, Goldendoodle,…read moreShih-poo, Bernedoodle, Cockapoo, and more ranging in sizes from less than 10 pounds up to 30 pounds. Health certificate, shots, and health guaranteed. Text or call now. We are so confident in the way we raise our puppies around our home that we will stand by our puppies with an amazing health guarantee. Our health guarantee covers all life-threatening genetic disorders and health issues. We believe it is our responsibility to sell healthy puppies as much as it is your responsibility to keep the puppy healthy throughout it's life.  If you are considering the possibility of adding a puppy to your family, we would love to speak to you and assist you in making an educated decision about the right choice of a dog for your family. We are happy to place our puppies with loving, responsible families who have the time, resources and facilities to provide a good and permanent home for their puppy. 

My dogs have been going to Tully kennels since pups, and now they are 13 and 12 years old! Tully…read morekennels is reliable, safe and caring. I have never had a problem or concern. Roomy kennels with indoor and outdoor spaces, not crates. Recommend highly.

Finally I have found a fantastic place to board our dog! We just boarded our 2 yr old Cane Corso…read morethere for 9 days and IT WAS FANTASTIC!!! The facilities were awesome, clean, A/C on the inside for the pups, music, great people and a large outdoor place for them to go to do their business and enjoy some outside time. The owners, Teresa & Steve, are such nice, cooperative, easy-going people. Steve really knows a lot about dogs!!!! They made us feel so comfortable leaving Rocco there. I loved them, trusted them, and knew that Rocco was in great hands. Rocco will be going there from now on :) Thanks again Steve & Teresa!!!

Couldn't ask for a better place to leave our baby. The staff are always so accommodating and…read morewelcoming. Mocha loves her play time and the treats she gets spoiled with while there. As soon as pull in the driveway Mocha is so excited to be there! We love PHH!

Pet Hotel Hadley wasn't prepared for my kind of request, where I'd like to pay for an emergency…read morestay in case something happened and I needed to leave my pet in their care. They helped me feel in good care, as they told me they could work with my level of notice and familiarity with them. Then, the person answering my call helped me learn a bit about the local options that are nearby, even if I don't recall if any matched our needs. I am still grateful for the fact they took the time to do more than answer a question, they reached out to help me as a pet caretaker/pet parent. I have a bigger question and that is, who is going to help my dog in need? And that is something I thought Pet Hotel made clear they would, could, and do.