Anna the groomer does a fantastic job with sedation grooming my reactive small mixed breed dog. I…read moream a dog groomer myself and this guy is so crazy that I can't even touch him with the clippers, so what a relief to find another professional and friendly groomer who offers this service. If you do need your animal to be sedated for grooming, they will obviously require the assistance of the veterinary professionals here too, which means your pet will have to become their client first- so expect a prerequisite check up appointment. The extra sedation procedure will also add a corresponding list of charges to your grooming bill so don't be surprised by that. But generally, the whole thing was quite reasonably priced. Overall the veterinary staff are also quite professional and pleasant, even though I called them like 50 times and accidentally walked through their treatment area to get to the grooming office they were very friendly and patient with me lol

I have been meaning to write a review....... I literally cannot find one negative thing to say…read moreabout Dr. Feccia and all of the staff. Everyone I have come in contact with has been warm and helpful! We also bring our dog to "Auntie Anna" for "Spa Day treatments" and we adore her and her staff as well. They obviously love what they do and take such wonderful care of our dog and I wouldn't go anywhere else! We love Leominster Animal Hospital! Thank you!

Looks like I am the first to review this wonderful business -- which I highly recommend! KT's was…read morevery thorough in their evaluation of our pets' needs during our initial meet and greet. I was concerned that our dog might give them difficulty as he can be aloof with strangers, but he LOVED the sitter and she was great with him. Our cats loved her as well! KT's went above and beyond with photo updates of our pets. We came home to a happy, healthy crew. I will absolutely be using KT's again for our petsitting needs and would not hesitate to reach out to them for other services as well.

I had a great experience at Lunenburg Veterinary Hospital with my sick cat. I was able to get an…read moreappointment quickly and the Veterinarian was excellent at explaining my cat's plan of care. The Veterinarian Tech's were very nice and helpful with keeping my cat calm. I recommend taking your pet here if you are looking for Vet care for your pet!

I truly debated whether to write this review, but if it helps even one pet owner make an informed…read moredecision, it's worth sharing. This was my senior dog's first appointment. We arrived 10 minutes early, only to be told to wait in the car because the exam room was being cleaned. It was the middle of summer, and despite running the AC, I became increasingly concerned about keeping my senior dog comfortable and safe. We weren't brought inside until about 20 minutes after our scheduled appointment time. Unfortunately, the wait didn't end there. Once inside, we sat in the exam room for another 20 minutes while my dog became increasingly anxious, restless, and fearful. Staff came in and out asking questions, but the veterinarian didn't enter until my dog was already overwhelmed. Before the exam, I clearly explained that my dog is very protective of his face and can react quickly. I even brought my own muzzle to help keep everyone safe. By that point, however, after spending roughly 40 minutes waiting and building anxiety, he was too distressed to cooperate. When he managed to remove the muzzle, the assistant became increasingly forceful and visibly frustrated. The veterinarian then suggested using a towel over his head so they could listen to his heart and lungs. Instead of calming him, it sent him into a panic. Hearing my senior dog struggling under the towel, desperately trying to clear his nose and escape, was heartbreaking. I asked if there was anything I could do to comfort him, but I was immediately told no because of insurance reasons. In the end, they couldn't complete the exam and recommended gabapentin before attempting another visit. I left with a senior dog who was frightened, hypervigilant, and completely shaken by the experience. I understand that fearful pets can be challenging, but I also believe the long delays and handling methods greatly contributed to his distress. His fear escalated long before the exam ever began. We will not be returning.

Best Pet groomer ever ! We bring all our cats, and they come…read morehome looking beautiful - soft and sleek. Cindy is so kind to the pets - always smiling and talking to them. We have a couple of cats with special needs. She can handle it all. We are so grateful to have a forever groomer for our cats. Carol and Dick N.

We had an appointment for our cat that we booked 2 weeks in advance we had a confirmation call a…read morefew days ahead of the scheduled appointment. When we arrived for our appointment I was rudely met by a groomer who told us that we should have called an hour before arriving as they were an hour behind on this day. First of all as a business owner I find it appalling that you would treat a new paying customer this way. Secondly, the place is extremely small there were several dogs being groomed and it had to be at least 85 degrees in the place. I have two beautiful labs I would NEVER bring them to this place. My cat just needed to be brushed out that of which they assured me that they offer as a service. I would not have left our cat there . Needless to say I would never consider going back to that place.

Holly was wonderful not only with her grooming, but also recommendations for handling my pup's…read moreallergies.

Yes, I took him three times to her because PetSmart was screwing up a lot. They roughed my dog up…read moreand he's scared to take a bath so she's great.

I have visit this vet twice…read more Once for an emergency and once when I had a dog at the end of her life and had to put her down. Putting a dog down is gut wrenching and this clinic couldn't have been more compassionate. They have a quiet room with carpeting, a small loveseat and it feels like a home. We were able to be in that space with our dog as she was put down. It's a small detail but compared to a typical metal table exam room it made a huge difference. They gave us time, listened, and explained everything. Their kindness made a horrible situation a bit better and while I don't wish that situation on anyone, if you must, I couldn't recommend them higher.

We have been so happy with every team member at this clinic. Their knowledge and compassion is…read moreoutstanding. They treat our 3 dogs with amazing care and know we will receive great advice. THIS is the clinic you want to take your pets to. Just a great group to partner with.

I am so happy switching over to this facility. The entire staff are friendly, welcoming, supportive…read moreand caring. My dog just had surgery and I can't express how good it felt to be in communication with the staff both front desk and assistants through out the day on the procedure and what was going on in the operating room. Although this small surgery turned into a bigger one which pushed back appointments for other patients and the workers staying late I will forever be grateful to everyone. Keep up the great work Tender Heart! Thank you

Our family has been dog owners for generations. My first experience with a dog was my Great…read moreGrandfather's Dalmatian mix Toby. Now it's fifty-plus years later and after two Boxers brought into our lives via my wife it was my turn to pick out a dog. So now I (we) have a three-month-old Anatolian Shepard. Along with all the things that go along with having a new puppy I had to go vet shopping. I wanted to make sure I found a vet for the long haul and I was very unhappy with the practice we had used for our boxers. I also was turned off by the national chains like Banfield through places like PetSmart. The thousands of negative reviews on the BBB website are enough to give you shivers. It turns out finding a vet with room in their practice is no easy task. In the end, I settled on a small practice in Gardner Ma called Tender Heart Vet Care PC. My decision to bring Toby to Tender Heart was based on their reviews and the initial conversations I had with the office staff. They were very friendly, professional, and seemed genuinely excited to add an Anatolian Shepard to their list of patients. With all the challenges posed by COVID-19, I was unable to go into the office with my dog for his first appointment. The staff handled the odd situation very well and Toby seemed none worse for the wear. Like every vet, I received a list of all the recommendations and accompanying pricing. First visit, new puppy, I agreed to everything and this is where this review gets down to brass tacks. After I brought Toby and my invoice home, I checked into every vaccine and treatment. I am a researcher at heart and based on my research questioned one of the treatments and asked about the future vaccine schedule. This was all in a rather lengthy email. I received an email in return; very complete, very informative, and very prompt. That is what cemented my decision to stay with this practice. They are, to my experience; open, honest, and informative, a rare combination in veterinary practices. I am comfortable recommending this practice and will no doubt be leaving follow up reviews as Toby and I use them in the future.

Excellent staff! Dr. Baldarelli an excellent vet. Couldn't ask for more. She is thorough and goes…read moreabove and beyond regular hours to care for her patients.

Dr B and her staff are truly amazing. Personable and knowledgeable. Glad I changed from the…read moreGardner corporate.