Having bought plastic cloche 'greenhouses' for plants to get a jump on warmer…read moreweather--inadvertently some of the metal pins that are pushed into soil 'disappeared.' Thankfully the wonder women at Florence Hardware helped me to find a replacement---that actually is better than the originals!!! Brava to you all. You're now my numero 1 hardware stores and I love hardware stores. I'll be back.

The gentlemen in the store couldn't be nicer. The wife of the owner is nasty. Probably a good idea…read moreto avoid her. Too bad because the owner is very nice.

Super good people there. Extremely helpful, even if it's only for a metric bolt. If they don't have…read moreit, they can get it. I went in a couple of days ago seeking help with a pump inlet screen situation. The great guy knew exactly what I was talking about. He suggested using tough animal protection screening...great idea. He had some left over from a damaged door...which ended up in my hand. Why would anyone ever go to any other hardware store. And....they have an awesome selection of flashlights. My rating is 11 stars, and I'm sticking to it.

Honestly, one of the best hardware stores I have visited. Despite its smaller size, they seem to…read morehave everything you would need. And if they don't have it in stock, they can get it. There's always at least two friendly workers at the ready, with a good level of expertise to tackle any project. Also UPS drop off location, which is very convenient. It's a refreshing change of pace from the big box retailers.

Sadly this location is closed. A true loss to the community. This was not only a traditional…read morehardware store where you could find the unusual items you needed but also the people that worked there knew how to install whatever you purchased.

Carr is a smaller chain that merged with our beloved Brightwood Hardware in Longmeadow…read more Their merchandise and selection is great, and I like the fact that I don't have to walk miles in a store to find what I need. And all I have to do is tell a sales person what I need and they immediately find it for me. They offer many personalized services, such as replacing window screens, sharpening tools, etc., that larger stores do not. I'm hoping they maintain one special section of the old Brightwood store. It was this: whenever I needed a GOOD QUALITY screw or some unusual size, I could always find it. The problem with chain stores is that items like these are made of a lower quality metal and the heads tend to strip when turned too hard. Their new location is very convenient and there's more than adequate parking. And I like the fact that, when we shop here, we're supporting a local business!

I always try to shop small and love coming to Kos Hardware. I always buy their homemade birdseed…read more(excellent value!) and her prices are much cheaper than big box stores. But because it's close to my home too, I'd much rather shop here because you are in and out, quick. Can't beat the small business feel when you go in here. The woman is always friendly and informative.

I must say, I've lived in the New England area for about 30 yrs and the day I found this little…read morecozy and humble store I jumped with joy lol . there are literally VERY few to almost no place that sells Pigeon feed in the state of Mass. Prices are phenomenal and the variety is there for all types of birds, including Grit I go there at least 2-3 times a month for my re up lol a MUST place to go for your needs on just about anything including Hardware the service from the owners assures you to go back every time... The pictures shows a little bit of what Kos Hardware help me build with the amount of variety of feed.. Thank you

I run a small electrical company, they usually have a great selection of electrical products that I…read moreneed. I keeps me from going to the big box stores! Service is great and the value is very good!

Clueless! Looking for a lawnmower filter and finally get a…read moreguy to help and he tells me a fram oil filter will work. I trust him as he's employed by Rockys who swear by the knowledge of their help. I get home and after removing oil and filter I find fram won't fit. Got everything apart and a mess. So I now clean up and go to Lowe's and get the right one. This is early this year. Now Today we call first for Ball jars and freezer pectin to make jelly I get the stuff and in line I read expires January 2020 so I go back to shelf and every jar like 6 same thing. It's June 27, 2020. I show a lady employee who could care less. Avoid this place. Plus high prices and useless loyalty program. Missing Agway in Palmer and that knowledgeable young girl there. 0 stars Is perfect!

The employess in this store were helpful and friendly They…read moreanswered all my questions without any hesitation I would recommend shopping local

I stopped in today to pick up some paint for my front door, the service was fast and professional…read moreas usual and the salesperson in paints was knowledgeable and helpful as well as friendly and welcoming. I have stopped into this store half a dozen times over the past few years and am always pleased with both the selection and service, I would highly recommend.

Excellent customer service! Ordered 3 ton of pellets on…read moreMonday from Squier after Robbins Garden in Oxford screwed me over since August. Squier had the product available and able to deliver Thursday!!!! Highly recommend doing business with Squier!!!!!

Been doing business with Squire for years. Bought my pellet stove there. Have my stove serviced…read morethere. Buy 4 tons of pellets from them every year (at least 10years). Call today and they are short drivers. Maybe delivery in November....maybe. offered to pick up the 1st ton myself and asked if there would be a discount on the delivery fee for the next 3? Answer no. Same cost for 3 or 4. Not sure what happened to customer service but really feel they do not value my business. Too bad to say, they just lost a customer today. I know I am only 1 customer, but with responses like this don't think I will be the only 1. No more cleanings, no more pellets and most of all if someone ask me where to buy a stove, Squire will not be the answer.

There are a few things in life that don't improve with technology, large volume sales and the idea…read morethat one store can do it all. Star Hardware is a testament to how things used to be and how there is no room or need in small town America for the big box stores that bring very little value to the smaller communities across this country. Where can you go to get your window screens repaired, keys cut and your propane bottles filled while you wait and a place you can carry on a conversation about your home project with an employee that really understands what you're talking about and can offer real solutions and short cuts that will save you time, money and a lot of frustration and ask you about your family or a local event you both attended. I've been to this location many times and have yet to be disappointed. This friendly hometown store is not only convenient with competitive pricing, it gives back to the local community so the dollars you spend here benefits the local schools, community programs, community sports and clubs. Buying local isn't just about doing the right thing it's about keeping the right things alive in your community.

In my opinion, this is the finest most comprehensive hardware store ever. If they don't have it,…read morelikely doesnt exist. Reminds me of a time when hardware stores were all like this one before big box corporations ruined the magic. I could spend hours here.

I'm just shocked - shocked - that I'm the first person to write something about Ashfield Hardware…read moreand Supply. After all their reputation proceeds them as the anti Home Depot. But then maybe it's not such as surprise given that this is Ashfield, where people appreciate a good thing, support their neighbors, and don't need to go blabbing about it on the make pretend world of the Internet. First the store. It's a cute little hardware store with cooking equipment, pet food, children's toys, bird houses, gardening supplies, and hardware. Need cookie cutters, cat food, eggs, a homemade loaf of bread, seeds, some hardware tools, and maybe some bolts? Then you've come to the right place. They also sell ice cream -- for .50 a cone, so children and families are coming through all day long. Now here's a little bit more about the store. The owners know everyone - in a good way. They are really big on being good neighbors. I've heard stories that people stop in to look for something, maybe they need a little bit of wire, and the owners just tell the person to "just take it" -- not going to bother charging people for something so small. I was once visiting a woman who had just turned 95,and one of the owners stopped in at the same time to give her some blueberries - just always looking in on people in town. They also like to help organize local festivals and events, such as a children's fair, and are big supporters of the film festival. So stop by when you are there and at least get some ice cream. Here's a video if that helps give you a sense for the place: http://www.youtube.com/watch?v=dYAPMgRH7wA

Excellent service, unusual , quirky merchandise. Mainly hardware but also locally made fiber arts,…read morecandy, and more. Fun experience!

This is an old time hardware store in downtown Brattleboro VT. Three floors of everything you can…read moreimagine. I know that if it exists, they will have at least one!!! The creaky floor just adds to the charm of this hardware store. I will return!!!

On one hand, the B&R staff is always ready to help and knowledgeable about every-day needs. On the…read moreother, I brought in my 100 year-old floor lamp for rewiring and they "lost it" for about a year. I returned several times, but it remained lost; finally, after carefully describing it to a bright young man, he went up to the attic and FOUND my lamp! They'd put someone else's name on it; had it not been for MY perseverance and HIS listening skills, I still would not now have that beautiful 19th century floor lamp in my living room!