The quality of what they sell is higher than the big chain stores and will save you the cost of…read moreneeding recurring replacements.

They are very helpful for the home-owner trying to fix "whatever". Frankly I have no desire to go…read moreanywhere else. In the long run they have saved me money and a lot of time.

Excellent customer service! Ordered 3 ton of pellets on…read moreMonday from Squier after Robbins Garden in Oxford screwed me over since August. Squier had the product available and able to deliver Thursday!!!! Highly recommend doing business with Squier!!!!!

Best local hardware store in the area! Have never been disappointed in the service or the products.read more

Honestly, one of the best hardware stores I have visited. Despite its smaller size, they seem to…read morehave everything you would need. And if they don't have it in stock, they can get it. There's always at least two friendly workers at the ready, with a good level of expertise to tackle any project. Also UPS drop off location, which is very convenient. It's a refreshing change of pace from the big box retailers.

Super good people there. Extremely helpful, even if it's only for a metric bolt. If they don't have…read moreit, they can get it. I went in a couple of days ago seeking help with a pump inlet screen situation. The great guy knew exactly what I was talking about. He suggested using tough animal protection screening...great idea. He had some left over from a damaged door...which ended up in my hand. Why would anyone ever go to any other hardware store. And....they have an awesome selection of flashlights. My rating is 11 stars, and I'm sticking to it.

Dewalt is pretty good and sold here at a decent price. Will shop here again .....and they make keys.read more

The cashier was swagger and the mini treees are dopes :)))))))))))))))))))))))))))))))))read more

Sadly this location is closed. A true loss to the community. This was not only a traditional…read morehardware store where you could find the unusual items you needed but also the people that worked there knew how to install whatever you purchased.

Carr is a smaller chain that merged with our beloved Brightwood Hardware in Longmeadow…read more Their merchandise and selection is great, and I like the fact that I don't have to walk miles in a store to find what I need. And all I have to do is tell a sales person what I need and they immediately find it for me. They offer many personalized services, such as replacing window screens, sharpening tools, etc., that larger stores do not. I'm hoping they maintain one special section of the old Brightwood store. It was this: whenever I needed a GOOD QUALITY screw or some unusual size, I could always find it. The problem with chain stores is that items like these are made of a lower quality metal and the heads tend to strip when turned too hard. Their new location is very convenient and there's more than adequate parking. And I like the fact that, when we shop here, we're supporting a local business!

I just had a horrific experience at Foster Farrar in Northampton, specifically the lock shop. A…read morecouple years ago they programmed a new key fob to my Sienna so I thought it would be safe to have them order a new key fob for my Prius- the key battery kept dying even after repeated battery replacement. When ordering the new key they did not ask for the VIN even though when I called Toyota dealership they said they needed the number to give me an accurate quote. They quoted me $400 and I paid a $200 deposit. When the key came in, I sent my 18 year old to get the new key programmed to the car. After over 20 minutes of trying, they declared it was the wrong key, and that they needed to order a new one. When my daughter turned on the car, she got a new error message that she had never seen before "Check Hybrid System, Stop the Vehicle in a Safe Place". Panicked, she called me and also went into the store to show then the message. They did not help and I told her to go to Northampton Tire where they instructed her not to drive the car far and to bring it back on Monday. After an hour of labor and running diagnostics, they were able to clear the message and ensure that there was nothing wrong with the car battery. That cost us $160. I called foster farrar and explained that their errors caused us to get a code that made us afraid to drive the car and had to take it to Northampton tire. They said that there was absolutely no connection between them trying to install the incorrect key for 30 minutes and us getting the error message immediately after turning on the car. Furthermore, they said to me that it was not the wrong key, but rather just a "different key" (at which point I said "is this real life?!"). They also lied and said that my daughter said that she saw that message all the time which is completely untrue. She walked in and told them she gotten a key not detected error message before when the key battery was dead, but that she had never seen this new code before. Had they not tinkered with the car using the wrong key fob we never would have had to take the car to Northampton tire to run the diagnostics and remove the code. The person I spoke to at foster farrar was incredibly rude. He said he would never give me the $160 because it was in no way his fault. After much back and forth he said he would talk to the worker who worked on the key and call me back the next day. When he called back the next day he continued to cut me off, refusing to let me speak. He said he would reimburse my deposit because he refused to work on the car, and then he hung up on me as I protested mid-sentence. I am truly disgusted by this level of unprofessionalism displayed by foster farrar employees. I cannot fathom walking back into that store to get my deposit. As a small business owner myself, I would never dream of treating someone the way I was treated, especially after making such a grave error. Please, save yourself time money and heart ache go get your new key fobs at a car dealership that knows what they are doing and aren't abusive to their customers.

shop has helped me on several occasions now. Reputable places with good information are becoming…read morefew and far between. I recently dropped my key fob in the toilet. I tried putting it in rice doing all the things I heard then I called the dealer who I bought my car from less than a year before find it was more than $900 to replace the key/fob. My god outrageous. I locksmith shop and they couldn't have been more accommodating and it was $290 still a considerable amount of money for a key but way less than the 900 the dealer wanted for the same thing.

This location has been great! Being the only local hardware shop near our home this is our go to!…read moreThe service has been amazing!! A great selection of everything and anything you may need and stuff you don't hahaha never complain about the value! Everyone's helpful and takes pride in their jobs. Great value. Wish they had a bigger tool rental option but that's okay! And don't forget Lowe's has free air!!!!!

Went today to buy some sheetrock asked the lady at the register if some one could help me i just…read morehad surgery on my shoulder (Lee) i believe this was her name than came Nate this gut was great would not let me help him at all pulled it walked it to the register for me and than loaded my truck a lot of things go un noticed during the busy day but these two employee's made my day showing there is still people that care

Obese male cashier could help elderly woman with heavy bag of seed purchased at store to her car or…read moreat least in cart.

I believe it was Russ - the Store Manager who found me trying to cash out with my debt card that…read morehad fallen to the ground near the baby chicks which are sweet to see when you need a bit of hope after a long winter. Anyways, he was so kind to track me down and return the card to me!! Thank you Russ.

Excellent service! I walked in looking for specific hardware for a bed that I purchased off…read moreFacebook marketplace. Justin greeted me, listened to my project and took the time to help me understand the missing pieces. I left with a small bolt to "check" the thread pattern and the confidence to finish this project on my own. Classic old time hardware store and great customer service. Go here before the big box store, they're welcoming and take pride in their work.

This is without a doubt, the cleanest, neatest, and most organized hardware store around. Nicole…read moreand her staff are very helpful, knowledgeable and friendly. She runs a great store and takes pride in how it looks for customers. My go to hardware place for sure.

Great products. Mulch,Stone and really clean top soil. Driver's are really friendly and…read moreaccommodating. Great place to do business.

I am a repeat customer who has ordered between 3-5 yards of black mulch for delivery at a time…read morethroughout the years. I've tried other places, but Mulch-N-More is the best. They have a great price per yard, and a reasonable delivery fee. They followed our instructions of where to dump the mulch. The driver was very nice, picked up the check, and was in and out in five minutes. They left a neat pile, and listened to our request of not dumping it on the grass.