I buy most of my interior trim from these guys as their location is much more convenient to me than…read morethe two major improvement "big box" stores, and the prices are really good. I've shopped there for many years and the staff is always helpful and get me what I need quickly!

Good selection of pretty much anything "home improvement". Studs usually .02-.05 more a piece than…read morebig box stores, but I didn't have to spent 30 minutes looking for straight 2x4s. A guy working helped me load without me asking-I was in and out in less than 10 minutes.

Selection is excellent and owner is extremely helpful. The cash option is a great idea.read more

Stopped in looking for a chandelier for our dining room. We were greeted and helped by a very nice…read moreguy. The prices and selection were great, plus they can order anything you want. We actually found a "floor model" chandelier hanging up and wanted that one. After a lot of haggling about the price, we both agreed, and made the purchase. He got a ladder and took down light and packaged it up real nice for us. I guess they used to operate across the street, but closed that store, and moved to the other side the street. They have a great selection of indoor, outdoor, chandeliers, bathroom, kitchen, etc. You really need to stop in to appreciate the fixtures in person. Will be back.

There must be a new employee. Service was ride. I don't recommend this place at all. He didn't even…read morebother looking for what we needed. And the place was such a mess that he didn't even know what was on the counter. No further discussion was needed with him. The place wreaked of marijuana.

These guys have been helping me take care of leaky sinks, spigots and toilets ever since I had a…read morelittle apartment in the Falls 45 years ago. I'm still using them. So glad they are still around t

Bought an Ariens platinum snowblower in October 2022, used only few times over the past winters,…read morethis year 2025 started it for the first snow, made 3-4 passes on the driveway and there was a loud noise and it stopped working, unable to start it back up. Called Taplin, they were able to pick it up the next day. Eric called after checking it out and the said the motor was blown. Of course was 2 months out of warranty, he said would call Ariens and see what he could do. Because of Eric's perseverance they replaced the motor, at no charge to us. Our heartfelt thanks to Eric, and to kudos to Taplin for having such a dedicated person on their staff.

Great experience On…read moretime, reasonable price and quick turn around Easy pick up and delivery

Highly recommend Western Mass appliances! Jimmy and Jeremy…read morewere extremely careful, professional, courteous knowledgeable and expedient in getting out our old fridge, moving another and installing our new fridge. Bottom line Prices are great, service is great, quality is great! We will definitely use them again!

We needed to replace some appliances which failed. We we treated very well snd given goon…read moreinformation about the appliances. I felt they were honest- did not try to push a more expensive item than we needed. Delivery was easy and the men were courteous and helpful. We would recommend Western Mass Appliances!

Honestly, one of the best hardware stores I have visited. Despite its smaller size, they seem to…read morehave everything you would need. And if they don't have it in stock, they can get it. There's always at least two friendly workers at the ready, with a good level of expertise to tackle any project. Also UPS drop off location, which is very convenient. It's a refreshing change of pace from the big box retailers.

Super good people there. Extremely helpful, even if it's only for a metric bolt. If they don't have…read moreit, they can get it. I went in a couple of days ago seeking help with a pump inlet screen situation. The great guy knew exactly what I was talking about. He suggested using tough animal protection screening...great idea. He had some left over from a damaged door...which ended up in my hand. Why would anyone ever go to any other hardware store. And....they have an awesome selection of flashlights. My rating is 11 stars, and I'm sticking to it.

I am a painter and I often times need emergency supplies for jobs and let me tell you thank god for…read moreMark and his team at Enfield Paint . The store has bailed me out on several occasions. They are magicians at the store and can mix any color you need . Thanks for helping my business with your loyalty to the customer !

This is my favorite paint store! Great customer service and competitive prices. I ordered a couple…read moreof gallons right before close and the owner stayed late for me to pick it up. You can't get this service and expertise anywhere else!

The quality of what they sell is higher than the big chain stores and will save you the cost of…read moreneeding recurring replacements.

They are very helpful for the home-owner trying to fix "whatever". Frankly I have no desire to go…read moreanywhere else. In the long run they have saved me money and a lot of time.